
TROUBLESHOOTING AUTOMATE S45
Incorrect operaon can oen be from incorrect setup of programming. Always read instrucons before you begin.
The installer will guide you on how to use the product for worry free performance.
TECHNICAL DATA
Power supply 230V/50Hz
Capacity 6Nm 28 Rpm
Frequency 433.92MHz
Running Ɵme 4 minutes
OperaƟng temperature -10°C to 40°C
ProtecƟve raƟng IP44
Current 0.53 amps
ConsumpƟon 121 was
PROBLEM SOLUTION
Motor does not respond when power is
turned on.
1. Check that the power is switched on.
2. Check power connecon to unit is completed by cerfied electrician.
Motor has stopped working.
1. If the motor has been used consistently for a long period of me, the motor cuts offfor safety reasons.
Allow motor to cool down before operang again.
2. Check you are within distance of operang motor.
3. Check the remote has baeries.
The motor does not respond when
I use the remote.
1. The light on a single or five channel remote illuminates when any buon is pressed.
If the light does not illuminate, check that (a) the baery is inserted correctly and
(b) the baery CR2430 needs replacing. On a 15 channel remote digital numbers appear.
If this is blank, check as above.
PROBLEM SOLUTION
Motor has stopped working.
1. Check wiring of motor
2. Check power supply specificaons
3. Check compability of the control
4. Allow motor to cool down if it has been operated for long periods.
5. Check you are within distance of operang motor
The motor does not respond when I use the
remote.
1. Check if the remote has to be paired to the motor. (follow programming instrucons to pair motor with
remote) Motor limits will need to be reset.
2. On a 15 channel remote, if LCD screen remains blank check as above.
Motor is not responding to remote.
1. Check remote has working baery
2. With Single Channel remote ONLY 1 Motor can be programmed at any given me.
Check that all other motors are turned offduring programming mulple motors on 1 channel.
3. Check surrounding environment for possible RF interference including: mobile phones, RF house phones,
LED and plasma TV’s, microwaves, fluorescent lights, lighng dimmers, computers etc.
4. Check motor antenna is not touching metal surfaces of brackeng or window trim or power source wiring.
Blind is operang opposite direcon to up and
down buons.
1. Motor direcon orientaon needs to be changed. Follow programming instrucons 2 to change the motor
direcon. If limits have been set, they will need to be reset aer changing orientaon of blind.
Motor is moving in step by step mode (not
connuously) during programming.
1. When programming the limits of a motor, there is the opportunity to put the motor into a step-turning mode
(instead of a connuous turning) for a more accurate seng of the limit.
The motor is in this mode because the p2 buon has been pressed during the seng of limits.
Press the Up or down buon and motor will go back to turning connuously.
FOR INSTALLERS: