ActionTec DSL Modem GT701WG-QW04 User manual

DSL Modem
Model #: GT701WG-QW04
Firmware Version: QW04-3.60.2.0.6.3-GT701-WG
User Manual
Ver 1.0
Solutions for the Digital Life™

i
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 5
2 Using Qwest DSL 9
Connecting to the Internet 9
Disconnecting from the Internet 9
3 Performing a Basic Setup 11
Basic Setup 11
Changing the User Name and Password 13
4 Setting Up Static IP Address 15
Configuring for a Single Static IP Address 15
Configuring for a Block of Static IP Addresses 20
5 Configuring Advanced Settings 25
Accessing Advanced Settings 25
WAN IP Address 26
Wireless Settings 31
Wireless MAC Authentication 36
Wireless Advanced Settings 36
DHCP Server 37
Services Blocking 39
Website Blocking 40
Remote Management/Telnet 40
Port Forwarding 41
DMZ Hosting 42
Firewall 43
Dynamic Routing 43
NAT (Network Address Translation) 44
Static Routing 44
IP QoS Setting 45
Telnet Timeout Setting 47
LAN IP Address 47
6 Viewing the Modem’s Status 49
Accessing Status 49
Current Status 50

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Table of Contents
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7 Using Utilities 55
Web Activity Log 55
DSL Settings 56
Restore Default Settings 57
Upgrade Firmware 57
8 Troubleshooting 59
a Reference 63
Locating Computer Information 63
Locating Windows Operating System Files 64
b Static IP Address on the Computer 67
Windows 98 SE 67
Windows Me 70
Windows 2000 73
Windows XP 77
c Computer Security 81
Comparing DSL Service with a Dial-Up Modem 81
Modem Security 82
Computer Security 82
Electronic Security 83
d Specifications 85
General 85
Wireless Operating Range 86
LED Indicators 86
Environmental 86
e Glossary 87
f Firewall Security Level Services 91
Service Acronym Definitions 93
g Alternative System Setup 95
Classic 95
OS X 97
Connecting to the ISP 98
h Additional Technical Support Options 101
Self Help 101
Basic Setup Support: Getting Online 101
Advanced Feature Support 102
Networking (LAN) Support 102

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Notices 105
Regulatory Compliance Notices 105
Modifications 105
Miscellaneous Legal Notices 106
Limited Warranty 107

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1
Introduction
Thank you for purchasing the Actiontec 54 Mbps DSL Modem. The Modem is the
simplest way to connect computers to a high-speed broadband connection. This
easy-to-use product is perfect for the office or small business. If you want to take
your computing to the next level, the Actiontec 54 Mbps DSL Modem is sure to be
one of the keys to your success.
Package Contents
s Actiontec 54 Mbps DSL Modem
s Power adapter
s Phone filters
s DSL cable
s Ethernet cable
s USB cable
s Installation CD-ROM
s Quick start guides
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
1

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Chapter 1 Introduction
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
☞ Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Modem’s lights, ports, etc.
The Modem has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet,
USB, and Wireless.
Power DSL
Internet Ethernet USB
Power
DSL
Internet Ethernet
USB Wireless
Wireless

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Chapter 1 Introduction
Power Light
The Power light displays the Modem’s current status. If the Power light glows
steadily green, the Modem is receiving power and fully operational. When the
Power light flashes rapidly, the Modem is initializing. If the Power light glows red
when the power cord is plugged in, the Modem has suffered a critical error and
technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line. This
light will flash when the Modem initialiazes.
Internet Light
When the Internet light glows steadily, the Modem is connected to the DSL provider.
This light may flicker slightly when IP traffic passes through the Modem.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its Ethernet port.
USB Light
The USB light illuminates when the Modem is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Modem is connected wirelessly.

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Chapter 1 Introduction
Rear Panel
The rear panel of the Modem contains five ports (Line, Phone, USB, Ethernet, and
Power), as well as a Reset switch.
Power
USB
Ethernet
Line
Reset
Phone
Line Port
Used to connect the Modem to a DSL (Digital Subscriber Line) connection.
Phone Port
Used to connect a telephone to the Modem.
USB Port
Used to connect a computer to the Modem via USB cable.
Ethernet Port
Used to connect computers to the Modem via Ethernet cable. The Ethernet port
is a 10/100 Mbps port; a straight-through Ethernet cable must be used when
connecting to the port.
Reset Switch
Depressing the Reset Switch for one or two seconds will power cycle (similar
to unplugging and then plugging in the Modem’s power cord) the Modem. To
restore the Modem’s factory default settings, depress and hold the Reset Switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the Reset Switch, or until the Power light glows amber.

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Power Port
Used to connect the Power Cord to the Modem.
N Warning: Do not unplug the power cord from the Modem dur-
ing the reset process. Doing so may result in permanent damage
to the Modem.
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec
support page at this address:
http://www.qwest.com/dslhelp/modems/gt701/index.html
A help page is also available on the main page of the Actiontec DSL Modem Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
Modem. If the light is solid green, call the ISP immediately. If it is not solid green,
call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair