ActionTec UD800TP User manual

User Manual
USB Home
DSL Modem

i
Table of Contents
1Introduction 1
Package Contents 1
Minimum System Requirements 2
Technical Support 2
Modem Features 3
2Setting Up the Modem 5
Connecting a Computer to the Modem 5
Configuring the Modem 13
3Using the Home DSL System Monitor 21
Home DSL Manager Icon 21
Home DSL Monitor 22
4Troubleshooting and FAQs 27
AReference 29
Locating Computer Information 29
Locating Windows Operating System Files 30
BSpecifications 33
General 33
LED Indicators 33
Environmental 34
CGlossary 35
Notices 39
Regulatory Compliance Notices 39
Modifications 39
Limited Warranty 41

ii
Actiontec Wireless-Ready DSL Gateway User Manual

1
Introduction
Thank you for purchasing the Actiontec USB Home DSL Modem. The Modem pro-
vides connection speeds up to 125 times faster than a standard 56K modem. This easy-
to-set-up, easy-to-use product is perfect for the home computer user. If you want to
dramatically accelerate your Internet connection and take your computing to the next
level, the Actiontec USB Home DSL Modem is one of the keys to your success.
Package Contents
Actiontec USB Home DSL Modem
Power adapter
DSL cable
USB cable
Phone filters
Installation CD (includes user manual)
Quick start guide
Warranty and registration card
1

2
Actiontec USB Home DSL Modem User Guide
Minimum System Requirements
Active DSL service
Computer with a USB connection
Microsoft Windows 98,Windows 98 Second Edition (SE), Windows
Millennium Edition (Me), Windows 2000,Windows XP
Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
Technical Support
Actiontec Electronics prides itself on making durable, high-quality, high-perform-
ance products. If you need assistance, the Actiontec Technical Support Department is
available 24 hours a day, every day, to provide professional support.
Actiontec Electronics, Inc.
760 N. Mary Avenue
Sunnyvale, CA 94085
Technical Support
Phone: [phone]
E-mail: [e-mail]
Internet: www.actiontec.com/support

3
Chapter 1 Introduction
Modem Features
The Modem features two LEDs (lights) on its front panel, and series of ports on its
rear panel. We recommend the user become familiar with these features before
installing or setting up the Modem.
Front Panel
There are two LEDs (light emitting diodes, or lights) on the front panel of the
Modem, as shown in the figure, below.
PWR LED
The PWR (Power) LED glows green when power is supplied to the Modem.
When it flashes, the Modem is going through its initialization process.
LK LED
The LK (Link) LED glows green when the DSL connection is active. When it
blinks, data is traveling across the connection
PW
LK

4
Actiontec USB Home DSL Modem User Guide
Rear Panel
The Modem has four ports on its rear panel: Line,Phone,USB,and Power.
Line Port
The Line port is used to connect the Modem to the DSL outlet.
Phone Port
The Phone port is used to connect a telephone to the Modem.
USB Port
The USB port is used to connect the Modem to a computer.
Power Port
The Power port is used to connect the Modem’s power adapter to a wall outlet.
USBPower
Line Phone
Power Adapter
(from Power Port
to Power Outlet)
USB Cable
(from USB Port
to Computer)
DSL Cable
(from Line Port
to DSL Outlet)
Phone Cable
(from Phone Port
to Telephone)

5
Setting Up
the Modem
Setting up the Modem involves two basic steps: connecting a computer to the
Modem, and configuring the Modem to activate the DSL connection and load the
software drivers.
Connecting a Computer to the Modem
The instructions in this section parallel the steps contained in the Actiontec Installation
Buddy™,which provides a visual guide to connecting the Modem to a computer and
installing phone filters. It is recommended the user run the Installation Buddy first,
before attempting any other procedures.
To connect the Modem to a computer:
1. Insert the Actiontec Installation Buddy CD-ROM in the CD-ROM drive of the
computer. The Installation Buddy will start automatically. Wait until the fol-
lowing screen appears in your Internet browser window, read the onscreen
instructions, then click Next.
2

6
Actiontec USB Home DSL Modem User Manual
2. The next window appears. Get the Modem,Power Cord,USB Cable,DSL
Cable,and Clear Bag from the Quick Start Kit,then click Next.
3. The next window appears. Place the Modem upright in its stand, then
click Next.
4. The next window appears. Take the gray Power Cord and plug the smaller
end into the Power Port on the rear panel of the Modem. Click Next.

7
Chapter 2 Setting Up the Modem
5. The next window appears. Plug the larger end of the Power Cord into a
Power Outlet in a wall, then click Next.
6. When the next window appears, confim the PW (Power) Light on the front
of the Modem glows solid green,orange,orred.Click Next.
7. Another window appears. Plug one end of the gray DSL Cable into the Line
Port on the rear panel of the Modem, then click Next.

8
Actiontec USB Home DSL Modem User Manual
8. When the next window appears, plug the other end of the DSL Cable into the
Wall Jack closest to your computer, then click Next.
9. The next window appears. Plug the square end of the beige USB Cable into the
USB Port on the rear panel of the Modem, then click Next.
10. As shown in the next window, leave the other end of the USB cable
unplugged. Click Next.

9
Chapter 2 Setting Up the Modem
11. When the next window appears, read the instructions, then get the Phone
Filters from the Clear Bag.Click Next.
12. When the next window appears, unplug all phone cords from their respective
phone jacks.Click Next.
☞Note:Do not remove the DSL Cable from the phone jack near
the computer.

10
Actiontec USB Home DSL Modem User Manual
13. The following window appears. Plug a phone filter in every phone jack,then
click Next.
☞Note:Do not install a phone filter on the DSL Cable in the
phone jack near the computer.
14. When the next window appears, plug the phone cords unplugged in step 12
into the phone filters installed in step 13,then click Next.
15. Another window appears. If a phone needs to plugged into the Modem, click Ye s .
If not, click No.

11
Chapter 2 Setting Up the Modem
16. If Yes was chosen in step 15,the next window appears. Unplug the phone
cable connected to the computer or nearby phone jack.Click Next.
If No was chosen in step 15,godirectly to step 19.
☞Note:Do not remove the DSL Cable from the phone jack near
the computer.
17. In the next window, plug a phone filter on the loose end of the phone cord
unplugged in step 16,then click Next.
☞Note:Do not install a phone filter on the DSL Cable in the
phone jack near the computer.

12
Actiontec USB Home DSL Modem User Manual
18. When the next window appears, plug the phone filter into the Phone Port
on the rear panel of the Modem. The Modem and phone should be connect-
ed exactly as shown in the picture, below. Click Next.
19. When the next window appears, the Modem is connected to a computer.
Click Finish.
Next, go to “Configuring the Modem” on page 13.

13
Chapter 2 Setting Up the Modem
Configuring the Modem
The following procedure details the steps involved in configuring the Modem to
activate the DSL connection and load the software drivers. The Information
Worksheet from the Internet Service Provider (ISP) must be available to complete
this procedure. If this document has not been received, contact the ISP immediately.
1. Insert the rectangular end of the USB cable into a USB port on the front or
back of the computer.
☞Note:AUSB port is shaped like a thin rectangle about 1/4inch
by 1/2inch, and may be vertically or horizontally oriented.
2. Power up the computer. After the computer boots, Windows detects the
Modem. When the “Add New Hardware Wizard” window appears, select
Search for the best driver for your device (Recommended) by clicking the
circle next to the text, then click Next.
☞Note:The windows shown in steps 2 through 5 are for Windows
98. Your windows may appear slightly different.

14
Actiontec USB Home DSL Modem User Manual
3. In the next window, select Specify a location by clicking in the check box
next to the text. Then, enter d:\driver in the text box (where “d” is the
drive letter of the CD-ROM drive). Click Next.
4. When the next window appears, make sure that the text below “Location of
driver” displays the correct location of the driver, then click Next.
5. The final wizard window appears, stating that the software has been installed.
Click Finish.

15
Chapter 2 Setting Up the Modem
6. The first “Actiontec Home DSL Configuration Wizard” window appears. Read
the instructions, then click Next.
7. In the next window, select the one of the options by clicking on the circle next
to the text.
•Select the first option (“Preconfigured”) if your DSL provider is listed in the
“Telephone Company” list box. (Also select an “Internet Service Provider,” if
applicable.)
•Select the second option (“supplied a file”) if your DSL provider supplied a
data disk containing configuration information.
•Select the last option (“configure my DSL modem manually”) if your DSL
provider supplied an information worksheet. After selecting an option, click
Next.
☞Note:Ifyou selected the first option in step 8, go directly to step
14. If you selected the second option, insert the data disk into
the computer, load the settings, then go to step 14.

16
Actiontec USB Home DSL Modem User Manual
8. If the last option was selected in step 8, use the Information Worksheet provided
by the ISP to enter the settings in the next Wizard window, then click Next.
9. The “IP Address” window appears. If the DSL provider supplied a specific IP
address, click the circle next to “Specify an IP address” and enter the IP
address and Subnet Mask address in their respective text boxes.If not given a
specific IP address, click the circle next to “Obtain IP address automatically.”
When finished, click Next.

17
Chapter 2 Setting Up the Modem
10. The “DNS” window appears. If the DSL provider supplied specific DNS infor-
mation, click the circle next to “Enable DNS” and enter the information in the
proper text boxes. If not given specific DNS information, click the circle next
to “Disable DNS.” When finished, click Next.
11. The “Gateway” window appears. If the DSL provider supplied specific gateway
information, click the circle next to “Specify an IP Gateway” and enter the
information in the proper text boxes.If not given specific gateway informa-
tion, click the circle next to “Obtain Gateway automatically.” When finished,
click Next.