Active SE01 User manual

Instruction Manual
MODEL NO. SE01 Congratulations on the purchase of your new
ACTIVE™ pressure washer. In order to ensure you
have the best possible experience, please read
through the following instructions.
If you require any help, please contact the
customer service department at: 1-844-777-4555
1800 PSI 2.0 GPM
Pressure
Washer
Version: 2022 V0

2
Table of Contents
1. IMPORTANT PRECAUTIONS...................................................................................... 3
1.1 Definitions................................................................................................................................................... 3
1.2 Safety Warnings ....................................................................................................................................... 3
1.3 Intended Application............................................................................................................................. 5
2. SAFETY FEATURES AND ELECTRICAL INFORMATION ........................................... 5
2.1 Extension Cords....................................................................................................................................... 5
3. EXPLODED VIEW......................................................................................................... 6
4. PARTS LIST.................................................................................................................. 6
5. ASSEMBLY INSTRUCTIONS....................................................................................... 7
5.1 Surface Preparation .............................................................................................................................. 7
5.2 Water Supply (Cold Water Only)......................................................................................................... 7
5.3 Safety Advice............................................................................................................................................. 7
5.4 Assembly Steps ........................................................................................................................................ 7
6. OPERATING INSTRUCTIONS................................................................................... 11
6.1 Working with Foam Blaster................................................................................................................11
6.2 Shutting Down and Cleaning Up......................................................................................................12
6.3 Taking Breaks...........................................................................................................................................12
6.4 Warnings.....................................................................................................................................................12
7. WINTERIZING AND LONGTERM STORAGE .......................................................... 13
7.1 Optimum Winterizing Procedure ....................................................................................................13
7.2 Quick Winterizing Procedure............................................................................................................13
8. CLEANING AND MAINTENANCE............................................................................. 14
8.1 Connections .............................................................................................................................................14
8.2 Cleaning the Nozzle ..............................................................................................................................14
8.3 Water Filter Screen ...............................................................................................................................14
9. TECHNICAL SPECIFICATIONS................................................................................. 14
10. TROUBLESHOOTING.............................................................................................. 15
11. WARRANTY............................................................................................................. 17

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Important Precautions
1. Important Precautions
IMPORTANT, RETAIN FOR FUTURE REFERENCE
AND READ CAREFULLY!
Do not attempt to install or operate this device
until you have read the safety instructions in this
manual. Safety items throughout this manual
are labelled with Danger, Warning, or Caution
depending on the risk type.
Failure to follow or comply with the instruction
manual in product set-up, usage or storage will
void the warranty.
1.1 Definitions
This is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid
possible injury or death.
1.2 Safety Warnings
DANGER
Indicates an imminently hazardous situation
which, if not avoided, will result in death or
serious injury.
DANGER
To reduce the risk of fire, electric shock, explosion
or injury to people, read the following:
•This product is intended for domestic outdoor
use only.
•The water spray must never be
directed towards any electric
wiring, devices, or directly towards
the pressure washer itself, or fatal
electric shock may occur.
•The pressure washer should not be used in
areas where gas vapours may be present. An
electric spark could cause an explosion or fire.
•Risk of explosion. When a combustible
liquid is sprayed, there can be danger of
fire or explosion, especially in a closed area.
Therefore, do not spray flammable liquids. Do
not use acids and solvents with this product
either. These products can cause physical
injuries to the operator and irreversible
damage to the device.
•Risk of electric shock. Inspect the cord before
using the device — do not use it if the cord is
damaged.
•Risk of injury. Do not direct the
water flow at people. The high-
pressure jet can be dangerous if
misused, and therefore must not
be directed at people, animals,
electrical devices or the unit itself.
•This device is capable of producing
high pressure as rated in the Technical
Specifications. To avoid rupture and injury, do
not operate this machine with components
rated less than the unit itself (including but
not limited to spray guns, hose, and hose
connections).
WARNING
Indicates a potentially hazardous situation
which, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a potentially hazardous situation
which, if not avoided, could result in minor or
moderate injury.
IMPORTANT
Installation, operation, or maintenance information
which is important but not hazard-related.

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1. Important Precautions (cont.)
1.2 Safety Warnings (cont.)
WARNING — INJECTION HAZARD
• Equipment can cause serious injury if the
spray penetrates the skin. Do not point the
gun at anyone or any part of the body. In case
of penetration, seek medical aid immediately.
CAUTION — DETERGENTS
• This device has been designed for use with
detergents that are specifically approved
for pressure washer use. The use of other
cleaning detergents may aect the operation
of the device and void the warranty.
CAUTION — SPRAY GUN
• The spray gun kicks back, so hold it with both
hands. The trigger gun safety lock prevents
the trigger from being engaged accidentally.
However, the safety feature DOES NOT lock the
trigger in the ON position.
CAUTION — WATER CONNECTIONS
• For use with fresh and clean water only. Do not
use this product with other liquids.
• The water supply system must be protected
against backflow.
• Never use this product with water
contaminated with solvents (e.g. paint
thinners, gasoline, oil, etc.).
• Always prevent debris from being drawn into
the product by using a clean water source and
an additional water filter, if required.
• If this device is connected to a potable water
system, the system must be protected against
backflow.
• Suitable water temperature: from 5 to 40 °C (41
to 104 °F).
CAUTION — USE
• Learn how to stop the device and release the
pressure quickly. Familiarize yourself with the
controls.
• Keep all connections dry and o the ground.
• Avoid accidental starts. Shut power OFF before
connecting or disconnecting the power cord.
• Never carry the pressure washer by the cord.
• Do not pull on the cord to disconnect from
the outlet.
• To allow for free air circulation, the pressure
washer should not be covered during
operation.
• Do not operate the product when tired or
under the influence of alcohol or drugs.
• Do not stand on unstable surfaces. Stand with
both feet balanced at all times.
• Keep the operating area clear of people
and pets.
IMPORTANT — MAINTENANCE
• Any assembly, use or maintenance of the
product must be carried out by adults only.
• Follow the maintenance instructions specified
in the manual.
• If replacement of the power plug or cord is
needed, use only identical replacement parts.
• Repairing and replacing parts should be done
by a certified technician.
• Before servicing, cleaning or removal of any
parts, shut the power OFF and release the
pressure.
IMPORTANT — GROUNDING
• In a double-insulated product, two systems of
insulation are provided instead of grounding.
No grounding is provided on a double-
insulated product, nor should a means for
grounding be added to the product. Servicing
a double-insulated product requires extreme
care and knowledge of the system, and should
be done only by qualified service personnel.
Replacement parts of a double-insulated
product must be identical to the parts they
replace. A double-insulated product is marked
with the words “DOUBLE INSULATION” or “DOUBLE
INSULATED”. The symbol may also be marked
on the product.
Important Precautions

5
1. Important Precautions (cont.)
1.3 Intended Application
This product is designed for specific residential
applications. Do not modify or use this product
for any application other than the one it was
designed for. This equipment was not designed for
industrial use. Please refer to the icons below for
suggested applications. For questions regarding
other uses, please refer to our website at www.
activeproducts.com or call us at 1-844-777-4555.
2. Safety Features
and Electrical Information
The pressure washer is equipped with a stop
device that senses when the trigger on the spray
gun is released. It will open the power circuit to
the motor and cause the pressure washer motor
to stop. The motor will start again when the trigger
is pulled.
WARNING
• The pressure washer is also equipped with a
main power ON/OFF switch. It should always be
moved to the OFF position when the pressure
washer is not being used to prevent possible
injury or damage.
CAUTION — USE A SUFFICIENT GAUGE
• Maximum cable length: 50’ (15 m). Only use 14
AWG rated extension cords.
• Only use extension cords that are intended
for outdoor use. These extension cords are
identified by a marking that reads “Acceptable
for use with outdoor appliances; store indoors
while not in use.”
• Only use extension cords that have an
electrical rating not less than the rating of the
product (15 A).
• Do not use damaged extension cords. Examine
the extension cord before using and replace
it if damaged. Do not abuse extension cords
and do not pull on any cord to disconnect the
device.
• Keep cord away from heat and sharp edges.
• Always disconnect the extension cord from
the power outlet before disconnecting the
extension cord from the product.
• To reduce the risk of electric shock, keep all
connections dry and o the ground. Do not
touch the plug with wet hands.
IMPORTANT — APPLICATIONS
STAIRS LAWN EQUIPMENT VEHICLE
FENCING DECK OR PATIO GARAGE FLOOR
DRIVEWAY SIDING
2.1 Extension Cords
If possible, do not use extension cords with this
product. However, if you must use one, observe all
warnings and instructions listed below:
Important Precautions /
Safety Features and Electrical Information

6
Exploded View / Parts List
4. Parts List
Item # Part Name Qty. Part #
AQuick-connect wand 1 XE16-020-0002
B Gun assembly 1 UG01-020-0003
C Tips kit (4 pcs) 1 VE50-020-0004
D Foam blaster 1 XE29-060-1000
E High-pressure hose 1 SE01-010-0005
F Main unit 1 SE01-001-0000
Item # Part Name Qty. Part #
N/A Water filter 1 Pre-attached on
the machine
N/A Clean needle 1 Pre-attached on
the machine
A
B
C
D
E
F

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5. Assembly Instructions
5.1 Surface Preparation
Before beginning any cleaning task, it is important
to inspect the area for objects that could create
a hazard. Remove any objects from the work area
that could be tripped over, such as toys or outdoor
furniture. Ensure that all doors and windows are
closed tightly.
5.2 Water Supply (Cold Water Only)
Only draw water through the unit. The device must
be used with cold water supply only. The water
hose must be at least 1/2” (13 mm) in diameter. The
water flow rate must not fall below 2 GPM (7.6 LPM).
The flow rate can be determined by running water
for one minute into an empty container. The water
supply temperature must not exceed 40 °C (104 °F).
5.3 Safety Advice
5.4 Assembly
CAUTION
• Never use the pressure washer to draw in
water contaminated with solvents (e.g. paint
thinners, gasoline, oil, etc.).
• Dirt in the water inlet will damage the unit.
To avoid this risk, we recommend checking
the water filter (located inside the water
inlet. To clean it out, refer to the Cleaning and
Maintenance section).
• Always prevent debris from being drawn into
the unit by using a clean water source and an
additional accessory water filter, if required.
• To prolong the life of the unit, let it rest for 5
minutes aer every 30 minutes of use.
• Check to make sure you have all the parts.
Attach high-pressure hose to the gun and the
pump outlet (Hand tighten only).
Connect to the garden hose to the inlet adaptor
(Hand tigghten only).
Attach garden hose to water supply and turn
water on.
1
2
3
Assembly Instructions

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5. Assembly Instructions (cont.)
5.4 Assembly (cont.)
Push main swtich to “OFF” before plugging CFGI
ON / OFF button
4
5
0º15º
40º25º
To install tip, gently slide the collar back before
inserting it, then release the collar to lock the tip.
Attach the desired spray tip to the wand. The
spray tips are for the following purposes:
0° (Red): For tough spots and grimes (e.g.,
concrete surfaces).
15° (Yellow): For medium and heavy duty cleaning
tasks (e.g., driveway).
25° (Green): For general cleaning around the
house (e.g., patios, patio furniture, decks, siding).
40° (White): For light duty jobs (e.g., stucco walls,
glossy surfaces).
Assembly Instructions

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5. Assembly Instructions (cont.)
5.4 Assembly (cont.)
Plug GFCI into power receptacle. Firmly press and release
the TEST button, then press and release the RESET button.
The light on the GFCI should be illuminated.
Release the safety trigger if it is locked.
RESET
TEST
6
7
WARNING
Make sure your hands are dry. Plug the unit into an outlet.parts.
Assembly Instructions

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5. Assembly Instructions (cont.)
5.4 Assembly (cont.)
10 11
Purge air by squeezing the trigger on the gun
until there is a steady stream of water.
Push ON/OFF button, switch is set in ON position,
machine is ready to operate.
CAUTION
Drain unit aer each use (for storage):
remove water connection, turn ON the
machine for a few seconds and press gun
trigger to drain remaining water in the pump.
Turn OFF immediately.
PURGING
ON / OFF button
Assembly Instructions

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6. Operating Instructions
6.1 Working with Foam Blaster
Working with a detergent ensures quick soaking of
the dirt, and allows the high-pressure water
to penetrate and remove the dirt more effectively.
Always spray detergent on a dry surface, do not
pre-soak the area. Wetting the surface first dilutes
the detergent and reduces its cleaning ability.
CAUTION
Damage may occur to painted surfaces if
chemicals are allowed to dry on them. Wash
and rinse a small section at a time.
Engage the safety lock on the spray gun.
1. Detach spray head by turning detergent
bottle 1/4 turn counter-clockwise. ( Rotate
spray head from vertical position to
horizontal position)
2. Fill the bottle with the detergent.
3. Reattach the spray head on to the bottle by
turning 1/4 clockwise.
1. Attach the foam blaster onto
the spray gun.
2. Apply the detergent to dry work surface
from bottom to top.
3. Allow detergent to remain on the surface
for a short time before rinsing. Do not allow
detergent to dry on the surface.
4. When you finish working with detergent, fill
with clean water in bottle and spray water
for one minute in ON position to rinse the
Foam Blaster and remove any soap residues
that may clog it.
1
2
2
Operating Instructions

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6. Operating Instructions (cont.)
6.2 Shutting Down and Cleaning Up
1Turn o water supply and disconnect the
garden hose from the water inlet on the
pressure washer.
2Pull the trigger to release any remaining
water pressure.
3Set the ON/OFF switch to the OFF position.
4Unplug the power cord from the outlet.
5Engage the safety lock on the spray gun.
1Engage the safety lock on the the
spray gun.
2Set the ON/OFF switch to the OFF position.
3Unplug the power cord from the outlet.
WARNING
Turn o the water supply and pull the trigger to
depressurize the device. Failure to do so might
result in personal injury due to discharge of
high-pressure water.
CAUTION
Failure to clean this product properly will cause
the detergent injection system to become
clogged and inoperable.
WARNING
Never use:
• Bleach, chlorine products or other
corrosive chemicals
• Liquids containing solvents
(i.e., paint thinners, gasoline, oils, etc.)
• Tri-sodium phosphate products
• Ammonia products
• Acid-based products
These chemicals will harm the unit and will
damage the surface being cleaned.
6.3 Taking Breaks
If taking a five minute or longer break while using the
pressure washer:
6.4 Warnings
Operating Instructions

13
WARNING
Flush the pressure washer unit out with clear
water before reusing. Anti-freeze can damage the
paintwork and product, so you must ensure there
is no anti-freeze le in product system before
using it again.
CAUTION
Drain any remaining water from the gun assembly.
Aim the gun downwards and pull the trigger.
WARNING
Store the pressure washer unit in a location where
temperature does not fall below 32°F (0°C) at all
times. The pump in the machine is susceptible to
damage if exposed to cold temperatures. FREEZE
DAMAGE IS NOT COVERED BY THE WARRANTY.
7.2 Quick Winterizing Procedure
If you are unable to perform the optimum
winterizing procedure, you can still protect your
pressure washer from winter damage by doing the
following:
• Disconnect all water connections.
• Turn on the device for a few seconds, until the
remaining water flows out of the pump. Turn the
device off immediately after that.
• Do not allow the high-pressure hose to become
kinked.
• Store the device and its accessories in a room
that does not reach freezing temperatures. Do
not store them near furnaces or other sources of
heat, as that might dry out the pump seals.
• Recommended: Pressure Washer Antifreeze.
7.1 Optimum Winterizing Procedure
Winterizing your pressure washer will help protect
and prolong its life. We strongly recommend you
follow the below steps using a Pressure Washer
Antifreeze before storing for the winter. This will
keep the internal parts lubricated, protected from
rust, and prevents the pump from freezing.
1. Connect the Pump Saver to the inlet adaptor.
2. Depress button on top of the pump saver
container.
3. Continue until fluid exits the pressure hose.
4. Remove the hose from pump inlet.
7. Winterizing and Long-Term Storage
Winterizing

14
8. Cleaning and Maintenance
8.1 Connections
The connections on the pressure washer’s hoses,
gun, and spray wand should be cleaned and
lubricated with non-water soluble grease regularly.
8.2 Cleaning the Nozzles
Clogging of the nozzle causes the pump pressure
to be too high, making it necessary to clean the
nozzle immediately. You can clean the nozzle by
carefully inserting the cleaning needle or a thin,
sharp instrument (i.e. paperclip) into the tip to
clean out any deposits.
8.3 Water Filter Screen
The pressure washer is equipped with a water inlet
screen to protect the pump. If the screen is not kept
clean, the flow of water to the pressure washer will
be restricted, and the pump may become damaged.
To clean the water inlet screen:
• Remove the filter screen from inside the inlet
adaptor
(the inlet adaptor comes pre-assembled to the
machine).
• Rinse the screen until it is free of debris and
obstructions.
• Place the screen back to prevent foreign
particles from entering the pump.
9. Technical Specifications
Peak pressure: 1800 PSI (12.4 MPa)
Rated pressure: 1100 PSI (7.6 MPa)
Power source requirement: 120 V / 60 Hz
Electric cord with GFCI: 35’ (10.7 m) 16 AWG
High-pressure hose: 20’ (6 m)
US GPM: 2.0 GPM (7.6 LPM)
Current drawn: 13 A
Inlet water: Cold tap water
CU (cleaning units): 3600
Motor: Universal
Pump: Aluminum, indirect-drive
Cleaning and Mentenance

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10. Troubleshooting
Disconnect the device from the power source before
making any repairs.
Problem Cause Solution
The motor does not start.
The device is in OFF mode. Push the ON/OFF button once to turn to the ON
mode.
The power cord is not plugged in. Plug in the power cord.
The extension cord is too long.
The extension cord is not the proper gauge.
The extension cord is damaged.
Replace the extension cord with either a 25’
(7.6 m) 14/3 gauge cord or a 50’ (15 m) 14/3
gauge cord.
The power outlet does not supply ade-
quate power. Try a dierent outlet.
Tripped pressure washer circuit breaker. Allow the device to cool, and then restart it.
The device does not reach
high pressures.
The garden hose is too small.
Replace it with a
1” (25 mm) or
5/8” (16 mm) garden hose.
Water supply is restricted. Check the garden hose for kinks, leaks or
blockage.
Not enough water supply. Open water source fully.
The water inlet filter is clogged. Remove the filter and rinse it with warm water.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn
the device to OFF mode, and purge the pump
by pulling the trigger on the spray gun until
a steady flow of water emerges through the
nozzle.
Output pressure
fluctuates high and low.
Not enough inlet water supply. Turn faucet on fully. Check garden hose for kinks,
leaks or blockage.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn
the device OFF, and purge the pump by pulling
the trigger on the spray gun until a steady flow
of water emerges through the nozzle.
The water inlet filter is clogged. Remove the filter and rinse it with warm water.
The discharge nozzle is obstructed. Blow out or remove debris with a fine needle.
Calcified gun, hose, or power nozzle. Run distilled vinegar through the detergent
container.
Foam blaster is not
working.
Detergent container is empty. Add more detergent.
Detergent bottle or suction tube not
properly connected. Check connections.
Detergent is too thick. Dilute detergent.
The filter on the detergent suction tube is
clogged.
Run warm water through the filter to remove
build-up.
Damaged or clogged detergent suction
tube.
Remove obstruction or replace the detergent
suction tube.
Troubleshooting

16
Problem Cause Solution
The garden hose connection
leaks.
Loose fittings. Tighten fittings.
Missing/worn rubber washer. Insert new washer.
Spray wand, extension,
or nozzle leaks.
The spray nozzle was not properly
attached.
Ensure the quick-connect wand is attached
securely. Ensure the project tip is clicked in
securely.
Broken O-ring or plastic insert. Call the Toll-free Hotline.
The pump is noisy.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn
the device to OFF mode and purge the pump
by pulling the trigger on the spray gun until
a steady flow of water emerges through the
nozzle.
The water filter is clogged. Remove the filter and rinse it with warm water.
Water leaks from the pump
(up to 10 drops per minute
is permissible).
Loose fittings. Check if all fittings are tight.
Water seals are damaged or worn. Call the Toll-free Hotline.
Oil is dripping. Oil seals are damaged or worn. Call the Toll-free Hotline.
Motor hums but fails to run.
Supply voltage below minimum. Verify that only the pressure washer is running
on this circuit.
System has residual pressure.
Turn the device to OFF mode, pull the trigger on
the spray gun to release pressure, and then turn
the device back ON.
Voltage loss due to the extension cord. Unplug any extension cords attached and plug
the unit directly into the outlet.
Residual friction among components. The
device might hum.
Disconnect water supply and power ON for 2 to
3 seconds. Repeat this procedure a few times,
or until the motor starts.
No water coming out of
the nozzle.
Water supply is OFF. Turn on the water supply.
Kink in the garden hose. Remove the kink in the garden hose.
10. Troubleshooting
Disconnect the device from the power source before
making any repairs.
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
www.activeproducts.com
OR CALL CUSTOMER SERVICE FOR HELP AT
1-844-777-8555
Troubleshooting

17
11. Warranty
Register Online at www.activeproducts.com
Warranty support is easily applied for products registered on our website. This enables our customer
support staff to easily access your purchase details and more easily assist you with warranty support.
If your product is not registered at point of contact with our service agents, they may require you to first
register product prior to any warranty assistance!
Always keep your on-line receipt as proof of purchase.
We’re here to help! If you have any questions or comments, call our toll-free hot-line 1-844-777-4555 or our
e-mail at [email protected]. Have your serial number and purchase order ID ready. The serial number
can be found on the top plate, located on the top of the unit.
Two (2) Year Limited Warranty
This product is guaranteed to be free from defects in material and workmanship for two(2) years from the
date of its original purchase. If such a defect appears during the warranty period, upon presentation of
proof of purchase and damage, Manufacturer will elect to either 1) Replace the product entirely or provide
an appropriate part for replacement (Note: Shipping costs may apply on discretion of manufacturer) (no
labor warranty) or 2) Refund the full purchase price to the owner (at manufacturer own discretion).
What is Not Covered?
The warranty is void if the equipment is used for commercial, rental or industrial purposes.
This warranty does not cover accidental damage, unreasonable use, and normal wear and tear like belts,
chains and tine, use of improper detergents, freezing, neglect, or non-compliance with the operating
Instructions. The warranty does not cover loss of use or other consequential damages arising from any of
the above, nor does it cover repairs made or attempted by unauthorized persons.
If you have further questions, please contact us at [email protected] or call 1-844-777-4555.
Warranty

18
Note

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Note