ActiveAid 285 User manual
This warranty is extended only to the original purchaser/customer (or supplier non consumer who does not buy
or resell). ActiveAid, LLC, warrants the 285 against defects in materials and workmanship as listed below.
• StainlessSteelFrames–3yearwarranty
• Brakemechanisms,lockingmechanisms,wheelsandcasters–1yearwarranty
• Othermetalandstructuralpartsnotofstainlesssteel--1yearwarranty
• Upholsteredcomponents,plasticpads,rubberparts,paintedsurfaces,bearingsandotherpartsnot
specicallyidentiedabove–6monthswarranty
The warranty period commences on the original ship date from ActiveAid. Any product proven to ActiveAid’s
satisfaction to be defective and within warranty period shall be repaired or replaced at ActiveAid’s option.
ACTIVEAID’sSOLEOBLIGATIONANDYOUREXCLUSIVEREMEDYUNDERTHISWARRANTYSHALLBE
LIMITEDTOSUCHREPAIRAND/ORREPLACEMENT.Thiswarrantydoesnotincludeanylaborcharges
incurredinreplacementpartsinstallation.Forwarrantyservice,pleasecontacttheauthorizedsupplierfrom
whom you purchased your ActiveAid product. In the event you do not receive satisfactory warranty service,
please contact ActiveAid at the address below. Do not return products to our factory without prior
authorization.
LIMITATIONSANDEXCLUSIONS:Theforegoingwarrantyshallnotapplytoserialnumberedproductsifthe
serialnumberhasbeenremovedordefaced.Productssubjecttonegligence,abuse,misuse,improper
maintenance, improper storage, or damages beyond ActiveAid’s control are not covered by this warranty, and
thatevaluationwillbesolelydeterminedbyActiveAid.ProductsmodiedwithoutActiveAid’sexpresswritten
consent(includingbutnotlimitedto,modicationthroughtheuseofunauthorizedpartsorattachments)arenot
covered by this warranty. The warranty shall not apply to problems arising from normal wear or failure to follow
instructions. The warranty will be void if parts not manufactured by ActiveAid or parts not complying with
originalequipmentspecicationsareaddedtoanActiveAidproduct.
THEFOREGOINGWARRANTYISEXCLUSIVEANDINLIEUOFALLOTHEREXPRESSWARRANTIES.
ACTIVEAIDSHALLNOTBELIABLEFORANYCONSEQUENTIALORINCIDENTALDAMAGESWHATSOEVER.
ActiveAid maintains a policy of continual product improvement and reserves the right to change features,
specications,andpriceswithoutpriornotication.CheckwithActiveAidforlatestinformation.
ActiveAid, LLC.
101ActiveaidRoad•RedwoodFallsMN56283USA
activeaid.com
OWNER’S MANUAL
2
8
5
ActiveAid products should only be used under the guidance of a physician. ActiveAid maintains a policy of continual product improvement and reserves the
right to change features, specications, and prices without prior notication. Check with ActiveAid for latest information. FORM 285MAN 121819 REV A
Copyright © 2019 ActiveAid, llc. All rights reserved. Printed in the U.S.A.
LimitedWarranty
10
Please ensure the Owner’s Manual stays with the unit at all times.
DATE OF MANUFACTURE
SEE INSTRUCTIONS FOR USE
MANUFACTURER
SYMBOL LEGEND
!
!
CAUTION/ATTENTION
SERIAL NUMBER
SN
Please be environmentally responsible and
recycle this product through your recycling
facility at its end of life.
Afin de préserver l’environnement, veuillez
confier ce produit à votre centre de recyclage
à la fin de sa durée de vie.
9
Introduction ..................................1
Safety Precautions ............................ 2
Assembly ................................... 3
Usage ...................................... 9
Trouble Shooting ............................. 8
Maintenance..................................9
Limited Warranty.............................10
Date Purchased:___________________ Serial#:_______________________________
Model #:__________________________ Supplier: ____________________________
Table of Contents
Serialnumberislocatedonthe
frame below the back.
Maintenance
•ItisnecessarytoinspectyourShower/Commodechairatleastweeklytoensureitisinsafeoperatingcondition.
•Checkallfasteners(snapbuttons,screws,nuts,bolts,clips,pullpins,handles,etc.)toensuretheyarepresent
and secure.
•Checkupholsteryfortearsandcracks.
•Checkbeltsforfraying,cuts,tears,broken/wornstitchingandbucklesforcracksordamage.
•Checkwheels,casters,andtiresforatspots,cracks,andwear.
•Checkwheellocksorcasterlocksfortightnessandproperfunction.
•Wheellocksmayneedtobeadjustedastiretreadwears.
•Wheellockfastenersmayneedtobetightened.
•Ensurehandrimsareproperlysecuredtowheels.
•Replacedamagedorworncomponents.ContactyourSupplierforrepair/replacementofsaidpartsbefore
continuing use of the shower/commode chair.
•UseonlyrecommendedActiveAidreplacementparts;useofanyotherpartsmayvoidyourwarrantyandcause
damage to your device.
•Aftereachshoweruse,rinsethedevicewithwatertoremovesoapresidue.Usingasoftnon-abrasiveclothor
sponge, wipe the device down to remove water accumulation and product build up. Allow to dry completely
before storing.
•Whencleaningtheunit,useamilddetergentwithasoftnon-abrasiveclothorsponge.Donotuseharsh
cleaning solvents or an abrasive cleaning agent.
•Upholsterypadsmaybecleanedwithanon-abrasive,non-alcohol-basedsoaporsanitizedusingableach
dilutionofupto1:10.Note,manyanti-bacterialanddisinfectantproductscontainalcoholandshouldnotbe
usedontheupholstery,duetothedryingeectofthealcohol.Chooseanon-alcohol-basedsanitizer.
GermicidalwipesthatareratedtokillC-dicilesporesmaybeusedontheupholsteryandtheepoxycoated
stainless steel.
•UrethaneCoatedFabricsmaybecleanedwithaspongeordampclothtowipethesurfacecleanwithwarm
water. As needed, they may be hand washed using warm water and a mild detergent. Do not use bleach. Line
dry. Do not iron. Do not dry clean.
Cleaning/Disinfecting
Whenaskingyoursuppliertoorderreplacementparts,pleasespecifytheserialnumberofthe285unit.
YourSupplierwillcontactActiveAidCustomerServicetoobtainthenecessaryitemsforyourspecicunit.
Ifyouhaveanyquestions,pleasecontactyourlocalsupplierorcallActiveAid,LLCat1-800-533-5330or
1-507-644-2951.
PartsReplacement
8 1
Introduction
CONGRATULATIONS!Youhaveselectedoneofourmanynemobilityproducts.YourShower/CommodeChair
has been carefully designed and fabricated focusing on customer needs.
Shower/Commode Chair Description
ActiveAid shower and commode products are intended for individuals who are able to transfer independently or
with assistance from a caregiver. They are a useful tool for rehabilitation or home use. ActiveAid shower and
commodeproductscanbeindividuallyconguredtomeetthespecicneedsofanindividual.
Indications for Use
The Shower/Commode Chair is indicated for most individuals weighing up to 350 lbs. (158kg).
Intended Use
ActiveAid shower and commode products are intended to assist disabled individuals in performing activities of
daily living (toileting and bathing).
This device is designed and intended for shower/commode use in accessibility compliant environments.
Accessibilitycompliantenvironmentsgenerallyoutlinethatooringsurfacesaretobestable,rmandslip
resistant.Ifgroundandoorsurfacesareencounteredthatarenotwithintheappropriateaccessiblestandards,
the area in question should be brought within the code for disability accessibility before using the device.
This manual is an integral part of your Shower/Commode Chair product and should be read completely and
thoroughly by anyone that will be operating the unit. This will ensure the product is assembled properly and
usedinthemostbenecialmanner.
The ActiveAid 285 should only be used under the guidance of a physician or therapist. Consult your physician or
therapist for proper transfer techniques.
Shouldanyproblemarisethatyoucannotsolvebyreadingthismanual,pleasecontactyourlocalsupplierorcall
ActiveAid,LLCat1-800-533-5330or1-507-644-2951.
ItisnecessarytoinspectyourShower/Commodechairatleastweeklytoensureitisinsafeoperatingcondition.
Adjustmentsthatarelistedintheproductowner’smanualcanbemadebytheoperatorbyfollowingthe
instructionsforuse.Afteranadjustmentismade,inspecttheunittoensureallhardwareandadjustable
componentsareproperlysecuredpertheinstructionsforuse.Replacementofwornparts,majoradjustments,
oranyotherimportantcorrectionsshouldbehandledbyanauthorizedsupplier.OnlyActiveAid,LLCapproved
replacement parts should be used to ensure safety and performance.
THANKYOUFORBUYINGANACTIVEAIDPRODUCT!
TroubleShooting
The lock release mechanism is not locking properly.
Loosenthetoptensionadjustmentnut,lowerthebottomtensionadjustmentnutone-half(1/2)ofaturn,and
tightenthetoptensionadjustmentnuttoproperlysecurebothtensionadjustmentnutsinplace.
Ifthelockreleasemechanismcontinuestonotlockproperly,repeattheadjustmentprocessaspreviously
describedaboveinthisparagraphuntilthelockreleasemechanismengages“locking”andlocksthetilt-in-
space seating system in place
The lock release mechanism is not releasing properly.
Loosenthetoptensionadjustmentnut,raisethebottomtensionadjustmentnutone-half(1/2)ofaturn,and
tightenthetoptensionadjustmentnuttoproperlysecurebothtensionadjustmentnutsinplace.
Ifthelockreleasemechanismcontinuestonotreleaseproperly,repeattheadjustmentprocessaspreviously
describedaboveuntilthelockreleasemechanismengages“tilting”andreleasesthetilt-in-spaceseatingsys-
tem.
Instructional Video viewable from the YouTube link at ActiveAid website www.activeaid.com
See video: Model 285 – Instructional Video
2 7
SafetyPrecautions
•Pleasereadandunderstandallsafetyprecautionsanduserinstructionspriortouse.CallActiveAidat
1-800-533-5330or507-644-2951withquestionsorconcerns.
•TheShower/Commode chair is designed to accommodate most individuals up to 350 lbs. (158kg).
•Theexpectedservicelifeofa285productis3yearsundernormaluseconditions.Note: this may vary based on
frequency of use.
•ActiveAidproductsarespecicallydesignedtobeusedwithActiveAidaccessoriesandoptions.Unless
otherwise noted, accessories and options from other manufacturers have not been tested by ActiveAid and are
not recommended for use with ActiveAid products.
•Productmodicationsmadewithoutexpresswrittenconsent(includingbutnotlimitedto,modicationthrough
theuseofunauthorizedpartsorattachments)arenotrecommendedandwillvoidtheproductwarranty.
•Thisequipmentisdesignedtoaccommodatearangeofusers;therefore,theunithasvariousadjustmentslots
andholes.Avoidplacingngersorotherbodypartsinanyoftheseareas.
•Pleasedisposeofpackagingmaterialsproperly.Keepplasticbagsawayfromchildren.
•ActiveAidshower/commodechairsaredesignedforindooruseonly.
•Donotsubmergetheshower/commodechair.
•Extrememovementslaterallyorfronttobackmaycausetheunittotip.Thesemovementswillcauseachange
to the normal center of gravity of the chair.
•Whentransferringorre-positioninginthechair,ensurecastersareproperlyaligned(frontcastersinforward
position, rear casters positioned to the rear) and wheel locks/caster locks are locked (as applicable to the
congurationoftheselectedproduct).
•Donotusefootplatesinthetransferprocessorwhenshiftingyourweight.
•Wheellocks/casterlocksareintendedtokeeptheshower/commodechairstationaryduringtransferoruse.
They are not intended to be used as brakes to slow and stop a moving shower/commode chair.
•Donotremovetheanti-tiplevers,theyproviderearwardstability.
•Caution: Check all fasteners before operating.
•Caution: It is necessary to periodically check all fasteners (snap buttons, screws, nuts, bolts, clips, pull pins,
handles, etc.) to ensure they are secure.
Usage(cont.)
Casters
Lockingcasters:Tolockcasters(option),pushdownonthefrontofthecasterbrakelever.Toreleasecaster
brake, push down on the rear of the caster brake.
Removing Casters:Loosenthenremovetheself-lockingnutandmachinescrewthatareinthechairframe
wherethecasterswillbeinserted.Insertcastersothatitisushwiththeframe.Re-insertthescrewthroughthe
holes in the chair frame and caster stem. Note: Screw head should be to the outside of the frame and the nut to
the inside.HandstartthenutontotheendofthescrewUseawrenchandhexkeytotightenthecastersinto
place.Repeatforsecondcaster.
Wheels
Wheel Locks
To engage the wheel lock, push forward on the lever, to unlock pull back on the lever.
Note: If the wheel moves while wheel lock is engaged, the assembly needs to be moved slightly closer to
the wheel.
Belts
Hook and Loop Fasteners
Pullthebeltstripsaparttoseparatethem.Adjustthestripstotheproperposition.Pressthebeltstripstogether
to connect them.
Snap Fit Buckle
To unbuckle, depress the two spring arms on the male end and pull/slide to separate it from the female receiver.
To buckle, insert the male end into the female receiver until the spring arms secure. Listen for clicking sound to
indicateitissecure.Pullstrapthrumaleportionofbuckletotighten.
Abductor/Deector
Slidedeectorintothefrontopeningoftheseat.
Swing Away Adjustable Laterals
To swing the lateral back out of the way, depress the button, pull lateral back around behind the back. To make
widthadjustments,loosenscrews,slidelateralleftorrightinbrackettodesiredposition,tightenscrew.
Arm-Mounted Hip Guides
Toadjustforward/rearposition,slightlyloosenfront/rearknobandslideassemblyforward/backwardtodesired
position,tightenknobs.Toadjustwidth,slightlyloosenmiddletwoknobs,push/pullassemblyin/outtodesired
position, tighten knobs.
Check all fasteners (snap buttons, screws, nuts, bolts, clips, pull pins, handles, etc.) for tightness and make sure
they are secure.
6 3
Assembly
1. Removeallpartsfromtheshippingcontainer(s).Removeallpackingmaterialfromtheparts.
Recycleshippingandpackingmaterialsinaccordancewiththerecyclingcodesofyourlocation.
2. If the leg rests were ordered, insert the ends (with the
pin) into the receiver of the front support.
3.Pushdowntosecurethelegrestintothefront
support.
Repeatforsecondlegrest,ifordered.
2.
3.
Tools required for setup: 7/16" wrench, 5/32" hex key, #10 metric wrench.
Note: Assembly may include some or all these steps based on shipping conguration and options of the product selected.
Usage
Seat
Removebyliftingonecorneratatimeorliftoonesideonlyandpivottheseatupfromtheoppositeside
Installtheseatbyaligningoppositecornersandsnappingintoplaceontheframe.Makesurethattheseatis
square,andall4cornersaresnappedintoplacebeforesittingonchair.
Adjustable Sling Back
Loosen strap thru buckle to decrease tension, tighten strap thru buckle to increase tension.
Leg Rests
Gooseneck
Adjusttheheightofthefootplatebydepressingsnapbuttonandslidingfootplatemountupordowntoobtain
correctheight.Removelegrestassemblybyliftingonthegoosenecktoremoveitfromthereceiverofthefront
support.
Elevating Leg Rest
Adjusttheheightofthelegrestbydepressingsnapbuttonandslidingfootplatemountupordowntoobtain
correctheight.Adjusttheangleofthelegrestupwardbylifting,lowerbydepressingthetab.
Arm Rests
Height-Adjustable Arm Rests
To raise the arm, push up on the armlock cap and pivot back the entire armrest. To lower the arm, pull down on
the front of the armrest until the arm latch locks onto the securing stud under the arm pivot.
Flip-Up Arm Rests
To raise the arm up, pivot the arm lock lever away from the armrest and armrest lock. Lift up on the armrest.
Removebydepressingthesnapbuttonandslidingitoutofthearmrestpivot.
Tilt Function
Adjustthetilt-in-spaceanglepositionofthedevicebyliftingonthelockreleasehandletodisengagethelocking
mechanisms.Liftuporpushdownonthehandleofthebackassemblytotiltthedevicetotheposition.Release
the lock release handle to lock and secure the device in place.
Head Support
Adjustheightofheadrestbylooseningratchethandle,slidingupanddown,andre-tighteningoncedesired
position is reached.
Adjustpositionofheadrestbylooseningthescrewsonthebackwithhexkey(neartheballjoint).Oncein
preferred position, retighten the screws to hold in position.
5
4. If the large head support was ordered, remove acorn
nut and clamp from headrest assembly.
5. Unscrewratchethandleuntilthereisroomtoinsertthe
head support stem. Insert head support stem.
6.Placeclampbackintopostion.
4.
5.
6.
4
7. Placeacornnutbackontoboltandtightensecurely.
8. If the small foam head support was ordered, place it
onto the back as shown.
9. IftheAbductor/Deectorwasordered,insertintothe
opening of seat as shown.
7.
8A.
9.
5
4. If the large head support was ordered, remove acorn
nut and clamp from headrest assembly.
5. Unscrewratchethandleuntilthereisroomtoinsertthe
head support stem. Insert head support stem.
6.Placeclampbackintopostion.
4.
5.
6.
4
7. Placeacornnutbackontoboltandtightensecurely.
8. If the small foam head support was ordered, place it
onto the back as shown.
9. IftheAbductor/Deectorwasordered,insertintothe
opening of seat as shown.
7.
8A.
9.
6 3
Assembly
1. Removeallpartsfromtheshippingcontainer(s).Removeallpackingmaterialfromtheparts.
Recycleshippingandpackingmaterialsinaccordancewiththerecyclingcodesofyourlocation.
2. If the leg rests were ordered, insert the ends (with the
pin) into the receiver of the front support.
3.Pushdowntosecurethelegrestintothefront
support.
Repeatforsecondlegrest,ifordered.
2.
3.
Tools required for setup: 7/16" wrench, 5/32" hex key, #10 metric wrench.
Note: Assembly may include some or all these steps based on shipping conguration and options of the product selected.
Usage
Seat
Removebyliftingonecorneratatimeorliftoonesideonlyandpivottheseatupfromtheoppositeside
Installtheseatbyaligningoppositecornersandsnappingintoplaceontheframe.Makesurethattheseatis
square,andall4cornersaresnappedintoplacebeforesittingonchair.
Adjustable Sling Back
Loosen strap thru buckle to decrease tension, tighten strap thru buckle to increase tension.
Leg Rests
Gooseneck
Adjusttheheightofthefootplatebydepressingsnapbuttonandslidingfootplatemountupordowntoobtain
correctheight.Removelegrestassemblybyliftingonthegoosenecktoremoveitfromthereceiverofthefront
support.
Elevating Leg Rest
Adjusttheheightofthelegrestbydepressingsnapbuttonandslidingfootplatemountupordowntoobtain
correctheight.Adjusttheangleofthelegrestupwardbylifting,lowerbydepressingthetab.
Arm Rests
Height-Adjustable Arm Rests
To raise the arm, push up on the armlock cap and pivot back the entire armrest. To lower the arm, pull down on
the front of the armrest until the arm latch locks onto the securing stud under the arm pivot.
Flip-Up Arm Rests
To raise the arm up, pivot the arm lock lever away from the armrest and armrest lock. Lift up on the armrest.
Removebydepressingthesnapbuttonandslidingitoutofthearmrestpivot.
Tilt Function
Adjustthetilt-in-spaceanglepositionofthedevicebyliftingonthelockreleasehandletodisengagethelocking
mechanisms.Liftuporpushdownonthehandleofthebackassemblytotiltthedevicetotheposition.Release
the lock release handle to lock and secure the device in place.
Head Support
Adjustheightofheadrestbylooseningratchethandle,slidingupanddown,andre-tighteningoncedesired
position is reached.
Adjustpositionofheadrestbylooseningthescrewsonthebackwithhexkey(neartheballjoint).Oncein
preferred position, retighten the screws to hold in position.
2 7
SafetyPrecautions
•Pleasereadandunderstandallsafetyprecautionsanduserinstructionspriortouse.CallActiveAidat
1-800-533-5330or507-644-2951withquestionsorconcerns.
•TheShower/Commode chair is designed to accommodate most individuals up to 350 lbs. (158kg).
•Theexpectedservicelifeofa285productis3yearsundernormaluseconditions.Note: this may vary based on
frequency of use.
•ActiveAidproductsarespecicallydesignedtobeusedwithActiveAidaccessoriesandoptions.Unless
otherwise noted, accessories and options from other manufacturers have not been tested by ActiveAid and are
not recommended for use with ActiveAid products.
•Productmodicationsmadewithoutexpresswrittenconsent(includingbutnotlimitedto,modicationthrough
theuseofunauthorizedpartsorattachments)arenotrecommendedandwillvoidtheproductwarranty.
•Thisequipmentisdesignedtoaccommodatearangeofusers;therefore,theunithasvariousadjustmentslots
andholes.Avoidplacingngersorotherbodypartsinanyoftheseareas.
•Pleasedisposeofpackagingmaterialsproperly.Keepplasticbagsawayfromchildren.
•ActiveAidshower/commodechairsaredesignedforindooruseonly.
•Donotsubmergetheshower/commodechair.
•Extrememovementslaterallyorfronttobackmaycausetheunittotip.Thesemovementswillcauseachange
to the normal center of gravity of the chair.
•Whentransferringorre-positioninginthechair,ensurecastersareproperlyaligned(frontcastersinforward
position, rear casters positioned to the rear) and wheel locks/caster locks are locked (as applicable to the
congurationoftheselectedproduct).
•Donotusefootplatesinthetransferprocessorwhenshiftingyourweight.
•Wheellocks/casterlocksareintendedtokeeptheshower/commodechairstationaryduringtransferoruse.
They are not intended to be used as brakes to slow and stop a moving shower/commode chair.
•Donotremovetheanti-tiplevers,theyproviderearwardstability.
•Caution: Check all fasteners before operating.
•Caution: It is necessary to periodically check all fasteners (snap buttons, screws, nuts, bolts, clips, pull pins,
handles, etc.) to ensure they are secure.
Usage(cont.)
Casters
Lockingcasters:Tolockcasters(option),pushdownonthefrontofthecasterbrakelever.Toreleasecaster
brake, push down on the rear of the caster brake.
Removing Casters:Loosenthenremovetheself-lockingnutandmachinescrewthatareinthechairframe
wherethecasterswillbeinserted.Insertcastersothatitisushwiththeframe.Re-insertthescrewthroughthe
holes in the chair frame and caster stem. Note: Screw head should be to the outside of the frame and the nut to
the inside.HandstartthenutontotheendofthescrewUseawrenchandhexkeytotightenthecastersinto
place.Repeatforsecondcaster.
Wheels
Wheel Locks
To engage the wheel lock, push forward on the lever, to unlock pull back on the lever.
Note: If the wheel moves while wheel lock is engaged, the assembly needs to be moved slightly closer to
the wheel.
Belts
Hook and Loop Fasteners
Pullthebeltstripsaparttoseparatethem.Adjustthestripstotheproperposition.Pressthebeltstripstogether
to connect them.
Snap Fit Buckle
To unbuckle, depress the two spring arms on the male end and pull/slide to separate it from the female receiver.
To buckle, insert the male end into the female receiver until the spring arms secure. Listen for clicking sound to
indicateitissecure.Pullstrapthrumaleportionofbuckletotighten.
Abductor/Deector
Slidedeectorintothefrontopeningoftheseat.
Swing Away Adjustable Laterals
To swing the lateral back out of the way, depress the button, pull lateral back around behind the back. To make
widthadjustments,loosenscrews,slidelateralleftorrightinbrackettodesiredposition,tightenscrew.
Arm-Mounted Hip Guides
Toadjustforward/rearposition,slightlyloosenfront/rearknobandslideassemblyforward/backwardtodesired
position,tightenknobs.Toadjustwidth,slightlyloosenmiddletwoknobs,push/pullassemblyin/outtodesired
position, tighten knobs.
Check all fasteners (snap buttons, screws, nuts, bolts, clips, pull pins, handles, etc.) for tightness and make sure
they are secure.
8 1
Introduction
CONGRATULATIONS!Youhaveselectedoneofourmanynemobilityproducts.YourShower/CommodeChair
has been carefully designed and fabricated focusing on customer needs.
Shower/Commode Chair Description
ActiveAid shower and commode products are intended for individuals who are able to transfer independently or
with assistance from a caregiver. They are a useful tool for rehabilitation or home use. ActiveAid shower and
commodeproductscanbeindividuallyconguredtomeetthespecicneedsofanindividual.
Indications for Use
The Shower/Commode Chair is indicated for most individuals weighing up to 350 lbs. (158kg).
Intended Use
ActiveAid shower and commode products are intended to assist disabled individuals in performing activities of
daily living (toileting and bathing).
This device is designed and intended for shower/commode use in accessibility compliant environments.
Accessibilitycompliantenvironmentsgenerallyoutlinethatooringsurfacesaretobestable,rmandslip
resistant.Ifgroundandoorsurfacesareencounteredthatarenotwithintheappropriateaccessiblestandards,
the area in question should be brought within the code for disability accessibility before using the device.
This manual is an integral part of your Shower/Commode Chair product and should be read completely and
thoroughly by anyone that will be operating the unit. This will ensure the product is assembled properly and
usedinthemostbenecialmanner.
The ActiveAid 285 should only be used under the guidance of a physician or therapist. Consult your physician or
therapist for proper transfer techniques.
Shouldanyproblemarisethatyoucannotsolvebyreadingthismanual,pleasecontactyourlocalsupplierorcall
ActiveAid,LLCat1-800-533-5330or1-507-644-2951.
ItisnecessarytoinspectyourShower/Commodechairatleastweeklytoensureitisinsafeoperatingcondition.
Adjustmentsthatarelistedintheproductowner’smanualcanbemadebytheoperatorbyfollowingthe
instructionsforuse.Afteranadjustmentismade,inspecttheunittoensureallhardwareandadjustable
componentsareproperlysecuredpertheinstructionsforuse.Replacementofwornparts,majoradjustments,
oranyotherimportantcorrectionsshouldbehandledbyanauthorizedsupplier.OnlyActiveAid,LLCapproved
replacement parts should be used to ensure safety and performance.
THANKYOUFORBUYINGANACTIVEAIDPRODUCT!
TroubleShooting
The lock release mechanism is not locking properly.
Loosenthetoptensionadjustmentnut,lowerthebottomtensionadjustmentnutone-half(1/2)ofaturn,and
tightenthetoptensionadjustmentnuttoproperlysecurebothtensionadjustmentnutsinplace.
Ifthelockreleasemechanismcontinuestonotlockproperly,repeattheadjustmentprocessaspreviously
describedaboveinthisparagraphuntilthelockreleasemechanismengages“locking”andlocksthetilt-in-
space seating system in place
The lock release mechanism is not releasing properly.
Loosenthetoptensionadjustmentnut,raisethebottomtensionadjustmentnutone-half(1/2)ofaturn,and
tightenthetoptensionadjustmentnuttoproperlysecurebothtensionadjustmentnutsinplace.
Ifthelockreleasemechanismcontinuestonotreleaseproperly,repeattheadjustmentprocessaspreviously
describedaboveuntilthelockreleasemechanismengages“tilting”andreleasesthetilt-in-spaceseatingsys-
tem.
Instructional Video viewable from the YouTube link at ActiveAid website www.activeaid.com
See video: Model 285 – Instructional Video
9
Introduction ..................................1
Safety Precautions ............................ 2
Assembly ................................... 3
Usage ...................................... 9
Trouble Shooting ............................. 8
Maintenance..................................9
Limited Warranty.............................10
Date Purchased:___________________ Serial#:_______________________________
Model #:__________________________ Supplier: ____________________________
Table of Contents
Serialnumberislocatedonthe
frame below the back.
Maintenance
•ItisnecessarytoinspectyourShower/Commodechairatleastweeklytoensureitisinsafeoperatingcondition.
•Checkallfasteners(snapbuttons,screws,nuts,bolts,clips,pullpins,handles,etc.)toensuretheyarepresent
and secure.
•Checkupholsteryfortearsandcracks.
•Checkbeltsforfraying,cuts,tears,broken/wornstitchingandbucklesforcracksordamage.
•Checkwheels,casters,andtiresforatspots,cracks,andwear.
•Checkwheellocksorcasterlocksfortightnessandproperfunction.
•Wheellocksmayneedtobeadjustedastiretreadwears.
•Wheellockfastenersmayneedtobetightened.
•Ensurehandrimsareproperlysecuredtowheels.
•Replacedamagedorworncomponents.ContactyourSupplierforrepair/replacementofsaidpartsbefore
continuing use of the shower/commode chair.
•UseonlyrecommendedActiveAidreplacementparts;useofanyotherpartsmayvoidyourwarrantyandcause
damage to your device.
•Aftereachshoweruse,rinsethedevicewithwatertoremovesoapresidue.Usingasoftnon-abrasiveclothor
sponge, wipe the device down to remove water accumulation and product build up. Allow to dry completely
before storing.
•Whencleaningtheunit,useamilddetergentwithasoftnon-abrasiveclothorsponge.Donotuseharsh
cleaning solvents or an abrasive cleaning agent.
•Upholsterypadsmaybecleanedwithanon-abrasive,non-alcohol-basedsoaporsanitizedusingableach
dilutionofupto1:10.Note,manyanti-bacterialanddisinfectantproductscontainalcoholandshouldnotbe
usedontheupholstery,duetothedryingeectofthealcohol.Chooseanon-alcohol-basedsanitizer.
GermicidalwipesthatareratedtokillC-dicilesporesmaybeusedontheupholsteryandtheepoxycoated
stainless steel.
•UrethaneCoatedFabricsmaybecleanedwithaspongeordampclothtowipethesurfacecleanwithwarm
water. As needed, they may be hand washed using warm water and a mild detergent. Do not use bleach. Line
dry. Do not iron. Do not dry clean.
Cleaning/Disinfecting
Whenaskingyoursuppliertoorderreplacementparts,pleasespecifytheserialnumberofthe285unit.
YourSupplierwillcontactActiveAidCustomerServicetoobtainthenecessaryitemsforyourspecicunit.
Ifyouhaveanyquestions,pleasecontactyourlocalsupplierorcallActiveAid,LLCat1-800-533-5330or
1-507-644-2951.
PartsReplacement
This warranty is extended only to the original purchaser/customer (or supplier non consumer who does not buy
or resell). ActiveAid, LLC, warrants the 285 against defects in materials and workmanship as listed below.
• StainlessSteelFrames–3yearwarranty
• Brakemechanisms,lockingmechanisms,wheelsandcasters–1yearwarranty
• Othermetalandstructuralpartsnotofstainlesssteel--1yearwarranty
• Upholsteredcomponents,plasticpads,rubberparts,paintedsurfaces,bearingsandotherpartsnot
specicallyidentiedabove–6monthswarranty
The warranty period commences on the original ship date from ActiveAid. Any product proven to ActiveAid’s
satisfaction to be defective and within warranty period shall be repaired or replaced at ActiveAid’s option.
ACTIVEAID’sSOLEOBLIGATIONANDYOUREXCLUSIVEREMEDYUNDERTHISWARRANTYSHALLBE
LIMITEDTOSUCHREPAIRAND/ORREPLACEMENT.Thiswarrantydoesnotincludeanylaborcharges
incurredinreplacementpartsinstallation.Forwarrantyservice,pleasecontacttheauthorizedsupplierfrom
whom you purchased your ActiveAid product. In the event you do not receive satisfactory warranty service,
please contact ActiveAid at the address below. Do not return products to our factory without prior
authorization.
LIMITATIONSANDEXCLUSIONS:Theforegoingwarrantyshallnotapplytoserialnumberedproductsifthe
serialnumberhasbeenremovedordefaced.Productssubjecttonegligence,abuse,misuse,improper
maintenance, improper storage, or damages beyond ActiveAid’s control are not covered by this warranty, and
thatevaluationwillbesolelydeterminedbyActiveAid.ProductsmodiedwithoutActiveAid’sexpresswritten
consent(includingbutnotlimitedto,modicationthroughtheuseofunauthorizedpartsorattachments)arenot
covered by this warranty. The warranty shall not apply to problems arising from normal wear or failure to follow
instructions. The warranty will be void if parts not manufactured by ActiveAid or parts not complying with
originalequipmentspecicationsareaddedtoanActiveAidproduct.
THEFOREGOINGWARRANTYISEXCLUSIVEANDINLIEUOFALLOTHEREXPRESSWARRANTIES.
ACTIVEAIDSHALLNOTBELIABLEFORANYCONSEQUENTIALORINCIDENTALDAMAGESWHATSOEVER.
ActiveAid maintains a policy of continual product improvement and reserves the right to change features,
specications,andpriceswithoutpriornotication.CheckwithActiveAidforlatestinformation.
ActiveAid, LLC.
101ActiveaidRoad•RedwoodFallsMN56283USA
800•533-5330•PH(507)644-2951•FAX(507)644-2468•[email protected]
activeaid.com
OWNER’S MANUAL
2
8
5
ActiveAid products should only be used under the guidance of a physician. ActiveAid maintains a policy of continual product improvement and reserves the
right to change features, specications, and prices without prior notication. Check with ActiveAid for latest information. FORM 285MAN 121819 REV A
Copyright © 2019 ActiveAid, llc. All rights reserved. Printed in the U.S.A.
LimitedWarranty
10
Please ensure the Owner’s Manual stays with the unit at all times.
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