ADT DVR7800S-U Series User manual

DVR7800S-U Series
Hybrid Digital Video Recorder
User Guide

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Note: Extra information about a topic that is good to know but not essential to the process.
Tip: A useful hint for proper use of the product or software.
IMPORTANT: Significant information that warrants more than ordinary consideration but not
essential to system security.
CAUTION: Draws your attention to actions that could compromise the security of your system or
result in the loss of data.
Property of ADT LLC. Information accurate as of published date and is provided “as is” without warranty of any
kind.
©2015 ADT. All rights reserved. ADT, the ADT logo, 800 ADT.ASAP and the product/service names listed are
marks and/or registered marks of ADT. Unauthorized use is strictly prohibited. Third party marks are the property
of their respective owners.
Portions of the software provided with this product may be subject to one third party licenses, including licenses
for the use of "open source" software. Details can be found in the file LICENSE_README.TXT on the installation
CD.
DVR7800S-U-UG-02 (09/15)
DVR7800S-U Series Hybrid DVR User Guide ii

Table of Contents
1DVR Overview................................................................................................................................... 1
1.1 Front Panel........................................................................................................................................................ 1
1.2 Rear Panel ......................................................................................................................................................... 3
1.3 Alarm Connections ......................................................................................................................................... 4
1.3.1 Alarm Port .............................................................................................................................................. 4
1.3.2 Alarm Input Port.................................................................................................................................... 4
1.3.3 Alarm Output Port................................................................................................................................. 5
1.4 RS485................................................................................................................................................................ 6
1.4.1 Network Connections.......................................................................................................................... 7
1.5 Bidirectional Talk............................................................................................................................................. 8
1.5.1 DVR to PC ............................................................................................................................................... 8
1.5.2 PC to the DVR ........................................................................................................................................ 8
1.6 Remote Control................................................................................................................................................ 9
2Getting Started.............................................................................................................................. 11
2.1 Login, Start up and Logout..........................................................................................................................11
2.1.1 Virtual Keyboard .................................................................................................................................13
2.1.2 Shortcut (Right-click) Menu..............................................................................................................14
2.2 Startup Sequence .........................................................................................................................................15
2.2.1 Logout / Shutdown............................................................................................................................16
2.3 Live Viewing ...................................................................................................................................................17
2.4 Navigation Bar................................................................................................................................................18
2.4.1 Channel Info.........................................................................................................................................19
2.4.2 Video Color...........................................................................................................................................19
2.5 Search and Playback ....................................................................................................................................21
2.5.1 Other Functions...................................................................................................................................25
2.5.2 Smart Search .......................................................................................................................................26
2.5.3 Playback by Time ................................................................................................................................27
2.5.4 Mark Playback .....................................................................................................................................28
2.6 Backup .............................................................................................................................................................30
2.6.1 File Backup ...........................................................................................................................................30
2.6.2 USB Device Auto Pop-up...................................................................................................................31
2.7 Snapshot .........................................................................................................................................................32
2.7.1 Schedule Snapshot ............................................................................................................................33
2.7.2 Activation Snapshot...........................................................................................................................34
2.7.3 Manual Record/Snapshot ................................................................................................................36
2.7.4 Holiday Record/Snapshot ................................................................................................................38
DVR7800S-U Series Hybrid DVR User Guide iii

3Local Menu Operations................................................................................................................ 41
3.1 Menu Tree.......................................................................................................................................................41
3.2 Information (Info)...........................................................................................................................................43
3.2.1 HDD Information.................................................................................................................................43
3.2.2 Record Info...........................................................................................................................................44
3.2.3 BPS.........................................................................................................................................................45
3.2.4 Version ..................................................................................................................................................45
3.2.5 Remote Device (Camera) Information ...........................................................................................46
3.2.6 Online Users.........................................................................................................................................47
3.2.7 Network Load ......................................................................................................................................48
3.2.8 Network Test .......................................................................................................................................49
3.2.9 Log .........................................................................................................................................................50
3.3 Setting .............................................................................................................................................................51
3.3.1 Camera..................................................................................................................................................51
3.3.2 Image.....................................................................................................................................................56
3.3.3 Encode ..................................................................................................................................................59
3.3.4 Channel Name.....................................................................................................................................63
3.4 Network...........................................................................................................................................................64
3.4.1 TCP/IP ...................................................................................................................................................64
3.4.2 Connection...........................................................................................................................................66
3.4.3 WIFI........................................................................................................................................................67
3.4.4 3G...........................................................................................................................................................67
3.4.5 PPPoE ....................................................................................................................................................67
3.4.6 DDNS.....................................................................................................................................................68
3.4.7 IP Filter...................................................................................................................................................70
3.4.8 Email ......................................................................................................................................................72
3.4.9 FTP .........................................................................................................................................................74
3.4.10 SNMP ...............................................................................................................................................76
3.4.11 Multicast Setup..............................................................................................................................77
3.4.12 Register............................................................................................................................................78
3.4.13 Alarm Centre ..................................................................................................................................79
3.5 Event ................................................................................................................................................................80
3.5.1 Detect....................................................................................................................................................80
3.5.2 Alarm Setup .........................................................................................................................................92
3.5.3 Abnormality .........................................................................................................................................98
3.5.4 Alarm Output ....................................................................................................................................100
3.6 Storage .........................................................................................................................................................101
3.6.1 Schedule............................................................................................................................................101
3.6.2 HDD Manager...................................................................................................................................104
3.6.3 Manual Recording ...........................................................................................................................106
3.6.4 Advance.............................................................................................................................................107
DVR7800S-U Series Hybrid DVR User Guide iv

3.6.5 Quota Setup ......................................................................................................................................108
3.7 System..........................................................................................................................................................109
3.7.1 General...............................................................................................................................................109
3.7.2 Display Setup....................................................................................................................................113
3.7.3 Video Matrix......................................................................................................................................117
3.7.4 RS232 ................................................................................................................................................118
3.7.5 Pan/Tilt/Zoom (PTZ) ......................................................................................................................119
3.7.6 Text Overlay ......................................................................................................................................128
3.7.7 Voice...................................................................................................................................................131
3.7.8 Account..............................................................................................................................................132
3.7.9 Auto Maintenance...........................................................................................................................136
3.7.10 Config Backup .............................................................................................................................137
3.7.11 Default...........................................................................................................................................138
3.7.12 Upgrade........................................................................................................................................139
3.8 Shutdown ....................................................................................................................................................140
4Web Service .................................................................................................................................141
4.1 Network Connection .................................................................................................................................141
4.2 About PoE Address Setup, Operation and Allocation........................................................................141
4.3 Login .............................................................................................................................................................142
4.4 Live Tab ........................................................................................................................................................144
4.4.1 LAN Mode .........................................................................................................................................145
4.4.2 WAN Mode .......................................................................................................................................149
4.4.3 Real-time Monitor ............................................................................................................................151
4.4.4 Pan/Tilt/Zoom (PTZ) Panel ...........................................................................................................152
4.4.5 Image Setup......................................................................................................................................155
4.4.6 Alarm Relay Out ...............................................................................................................................155
4.5 Playback (Search).......................................................................................................................................156
4.6 Alarm.............................................................................................................................................................160
4.6.1 Alarm Type ........................................................................................................................................160
4.6.2 Operation...........................................................................................................................................160
4.6.3 Alarm Sound .....................................................................................................................................160
4.7 Setup.............................................................................................................................................................161
4.7.1 Remote Camera ...............................................................................................................................161
4.7.2 Network .............................................................................................................................................171
4.7.3 Event...................................................................................................................................................188
4.7.4 Storage...............................................................................................................................................217
4.7.5 Advanced ..........................................................................................................................................221
4.7.6 Setting................................................................................................................................................223
4.7.7 Information (Info).............................................................................................................................248
4.8 Logout...........................................................................................................................................................250
4.9 Un-install Web Service..............................................................................................................................250
DVR7800S-U Series Hybrid DVR User Guide v

Appendix A Troubleshooting, Daily Maintenance and Glossary..............................................251
Appendix B Specifications ................................................................................................................259
Appendix C Compatible Network Cameras..................................................................................261
Appendix D Compatible Backup Devices ......................................................................................265
Appendix E Compatible SATA HDDs..............................................................................................267
Appendix F Compatible CD/DVD Devices.....................................................................................271
Appendix G Compatible Displays....................................................................................................272
Index........................................................................................................................................................273
DVR7800S-U Series Hybrid DVR User Guide vi

Preface
Preface
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Important Safeguards and Warnings
Electrical Safety
All installation and operation here should conform to your local electrical safety codes. The product
must be grounded to reduce the risk of electric shock. ADT assumes no liability or responsibility for all
the fires or electrical shock caused by improper handling or installation.
Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
Installation
•Keep upright
•Handle with care
•Do not apply power to the DVR before completing the installation
•Do not place objects on top of the DVR
Qualified Service Personnel
All examination and repair work should be performed only by qualified service personnel. ADT is not
liable for any problems caused by unauthorized modifications or attempted repair.
Environment
The DVR should be installed in a cool, dry place away from direct sunlight.
Accessories
•Be sure to use only the accessories recommended by manufacturer.
•Before installation, open the package and check that all the components are included.
•Contact us if something is damaged in the package.
Lithium Battery
•When replacing the battery, make sure you are using the same type.
•Improper battery use may result in fire, explosion or personal injury.
DVR7800S-U Series Hybrid DVR User Guide vii

Preface
Welcome
Thank you for purchasing the ADT®DVR7800 Series hybrid digital video recorder. The DVR7800
Series is available in the following models:
SCN# Item
DVR7804S-U-ADT-4 8 Channel 2U Hybrid Digital Video Recorder with 4 TB HDD
DVR7808S-U-ADT-8 16 Channel 2U Hybrid Digital Video Recorder with 8 TB HDD
DVR7816S-U-ADT-16 32 Channel 2U Hybrid Digital Video Recorder with 16TB HDD
This user guide is designed to be a reference tool for the installation and operation of your DVR. Here
you can find information about DVR features and functions, as well as a detailed menu tree. Before
installation and operation, please read the following safeguards and warnings carefully.
Features
Overview
The DVR7800 Series hybrid digital video recorder is a digital monitoring product designed for security
applications. It adopts embedded Linux OS to maintain reliable operation and the H.264 compression
algorithm to provide high quality, low bit streams. The frame-by-frame playback function is ideal for
detailed analysis.
The DVR7800 Series DVR features:
•Real-time Surveillance
oVGA port and HDMI port
oMonitor real time surveillance
oSupports popular PTZ decoder control protocols, preset, tour and pattern
•Playback
oEach channel records independently and at the same time can support search, forward
play, network monitor, record search and download functions
oSupports various playback modes: slow play, fast play, backward play and frame-by-
frame playback
oSupports time-of-day text overlay so that you can view event time and camera name
oSupports customized zoom function
•User Management
oEach group has different management rights that can be edited freely
oEvery user belongs to an exclusive group
DVR7800S-U Series Hybrid DVR User Guide viii

Preface
•Storage
oBackup recorded video data (configured in Alarm setup and Schedule setup)
oRecord video locally or via the Web and store the file on the client end
•Alarm
oResponds to external alarms simultaneously (within 200ms), based on your relay setup
oCan send alerts via email
oSupports central alarm server setup, so that alarm information can remotely notify the
user automatically
•Network Monitor
oCompresses video data by IPC or NVS and sends through the network to the client where
the data is decompressed and displayed
oTransmit video data by TCP, MULTICAST, etc.
oCertain alarm data can be transmitted by SNMP
oSupports Web access in WAN/LAN
•Window Split
oAdopts the video compression and digital process to display several windows on one
monitor
oSupports 1/4/9/16 window display during real time live view
•Record
oSupports normal/motion detect/alarm record function
oSave the recorded files in the HDD, USB device, client PC, or network storage server
oSearch or playback the saved files at the local end or via the Web/USB device
•Backup
oSupports local backup operation via the USB 2.0 port (such as a flash drive, portable
HDD)
oSupports backup via the Web
•Network Management
oSupervise DVR configuration and control power via Ethernet
oSupports management via the Web
•Auxiliary
oSupport switch between NTSC and PAL.
oSupport real-time system resources information and running statistics display.
oSupport log file.
oLocal GUI output. Shortcut menu operation via mouse.
oIR control function (for certain series products only). Shortcut menu operation via remote
control.
oSupport IPC or NVS remote video live view and control
DVR7800S-U Series Hybrid DVR User Guide ix

Preface
•Peripheral Equipment Management
oSupports peripheral equipment management such as protocol setup and port connection
oSupports transparent data transmission such as RS232, RS422, and RS485
DVR7800S-U Series Hybrid DVR User Guide x