ADT DVR1604HF-U-E User manual

ADT®
DVR1604HF-U-E Hybrid
Digital Video Recorder
User Guide

Typographic Conventions
This document uses the following typographic conventions to help you locate and identify
information:
Italic text Identifies new terms, emphasis, book titles and text to enter on the keyboard
Bold text Identifies button names and other items that you can click or touch in the graphical user
interface or press on a computer keyboard
Note: Notes provide extra information about a topic that is good to know but not essential to the
process.
Tip: A useful hint for proper use of the product or software.
IMPORTANT: Identifies significant information that warrants more than ordinary consideration but
not essential to system security.
CAUTION: Cautions draw your attention to actions that could compromise the security of your
system or result in the loss of data.
©2015 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800 ADT.ASAP and the
product/service names listed in this document are marks and/or registered marks. Unauthorized use is strictly
prohibited. Portions of the software provided with this product may be subject to one third party licenses,
including licenses for the use of "open source" software. Details can be found in the file LICENSE_README.TXT
on the installation CD.
DVR1604HF-U-E-UG-01 (04/15)
DVR1604HF-U-E Hybrid DVR User Guide ii

Table of Contents
1DVR Overview................................................................................................................................... 9
1.1 Front Panel........................................................................................................................................................ 9
1.2 Rear Panel .......................................................................................................................................................11
1.3 Alarm Connections .......................................................................................................................................12
1.3.1 Alarm Port ............................................................................................................................................12
1.3.2 Alarm Input Port..................................................................................................................................12
1.3.3 Alarm Output Port...............................................................................................................................13
1.4 RS485..............................................................................................................................................................14
1.5 Connection Sample ......................................................................................................................................15
1.6 Bidirectional Talk...........................................................................................................................................16
1.6.1 DVR to PC .............................................................................................................................................16
1.6.2 PC to the DVR ......................................................................................................................................16
1.7 Remote Control..............................................................................................................................................17
2Getting Started.............................................................................................................................. 19
2.1 Login, Start up and Logout..........................................................................................................................19
2.2 Virtual Keyboard ............................................................................................................................................21
2.3 Right-click Menu............................................................................................................................................22
2.3.1 Startup Sequence...............................................................................................................................22
2.3.2 Logout / Shutdown............................................................................................................................22
2.4 Preview (Live Viewing).................................................................................................................................23
2.5 Search and Playback ....................................................................................................................................26
2.5.1 Other Functions...................................................................................................................................29
2.5.2 Smart Search .......................................................................................................................................30
2.5.3 Playback by Time ................................................................................................................................31
2.5.4 Mark Playback .....................................................................................................................................32
2.6 Backup .............................................................................................................................................................34
2.7 Snapshot .........................................................................................................................................................37
2.7.1 Schedule Snapshot ............................................................................................................................37
2.7.2 Activation Snapshot...........................................................................................................................38
2.7.3 Image FTP.............................................................................................................................................40
3Menu Operations........................................................................................................................... 41
3.1 Menu Tree.......................................................................................................................................................41
3.2 Main Menu......................................................................................................................................................42
3.3 Information (Info)...........................................................................................................................................42
3.3.1HDD Information.................................................................................................................................43
3.3.2 BPS.........................................................................................................................................................44
3.3.3 Log .........................................................................................................................................................45
DVR1604HF-U-E Hybrid DVR User Guide iii

3.3.4 Version ..................................................................................................................................................46
3.3.5 Online Users.........................................................................................................................................47
3.3.6 Remote Device Information .............................................................................................................48
3.3.7 Network Information..........................................................................................................................50
3.4 Setting .............................................................................................................................................................52
3.4.1 General..................................................................................................................................................52
3.4.2 Encode ..................................................................................................................................................56
3.4.3 Schedule...............................................................................................................................................59
3.4.4 RS232 ...................................................................................................................................................62
3.4.5 Network ................................................................................................................................................64
3.4.6 Alarm Setup and Activation .............................................................................................................84
3.4.7 Detect....................................................................................................................................................89
3.4.8 Pan/Tilt/Zoom (PTZ) ......................................................................................................................100
3.4.9 Display................................................................................................................................................117
3.4.10 Default...........................................................................................................................................119
3.5 Remote Device............................................................................................................................................120
3.6 Advanced.....................................................................................................................................................122
3.6.1 HDD Management ..........................................................................................................................122
3.6.2 Abnormality ......................................................................................................................................127
3.6.3 Alarm Output ....................................................................................................................................128
3.6.4 Recording ..........................................................................................................................................128
3.6.5 Account..............................................................................................................................................132
3.6.6 Auto Maintenance...........................................................................................................................135
3.6.7 TV Adjust ...........................................................................................................................................136
3.6.8 Video Matrix......................................................................................................................................136
3.6.9 Text Overlay ......................................................................................................................................137
3.6.10 Config Backup .............................................................................................................................142
3.7 Shutdown ....................................................................................................................................................144
4Web Service .................................................................................................................................145
4.1 Network Connection .................................................................................................................................145
4.2 Login .............................................................................................................................................................145
4.3 Live Tab ........................................................................................................................................................147
4.3.1 LAN Mode .........................................................................................................................................148
4.3.2 WAN Mode .......................................................................................................................................150
4.3.3 Real-time Monitor ............................................................................................................................152
4.3.4 Pan/Tilt/Zoom (PTZ) Panel ...........................................................................................................153
4.3.5 Image Setup......................................................................................................................................156
4.3.6 Relay Output .....................................................................................................................................156
DVR1604HF-U-E Hybrid DVR User Guide iv

4.4 Playback Tab (Search)...............................................................................................................................157
4.5 Alarm.............................................................................................................................................................161
4.5.1 Alarm Type ........................................................................................................................................161
4.5.2 Operation...........................................................................................................................................161
4.5.3 Alarm Sound .....................................................................................................................................161
4.6 Setup.............................................................................................................................................................162
4.6.1 Channel..............................................................................................................................................162
4.6.2 Network .............................................................................................................................................169
4.6.3 Event...................................................................................................................................................182
4.6.4 Storage...............................................................................................................................................202
4.6.5 System ...............................................................................................................................................209
4.6.6 Advanced ..........................................................................................................................................228
4.6.7 Information........................................................................................................................................232
4.6.8 Remote Device .................................................................................................................................234
4.7 Logout...........................................................................................................................................................236
4.8 Un-install Web Service..............................................................................................................................236
Appendix A Troubleshooting and Daily Maintenance................................................................237
Appendix B Specifications ................................................................................................................242
Appendix C Compatible Backup Device List.................................................................................245
Appendix D Compatible CD/DVD Device List ..............................................................................249
Appendix E Compatible Display List...............................................................................................250
Appendix F Compatible Switcher List............................................................................................251
Appendix G Compatible Wireless Mouse List..............................................................................252
Index........................................................................................................................................................253
DVR1604HF-U-E Hybrid DVR User Guide v

Preface
Preface
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Important Safeguards and Warnings
Electrical Safety
All installation and operation here should conform to your local electrical safety codes. The product
must be grounded to reduce the risk of electric shock. ADT assumes no liability or responsibility for all
the fires or electrical shock caused by improper handling or installation.
Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
Installation
•Keep upright
•Handle with care
•Do not apply power to the NVR before completing the installation
•Do not place objects on top of the NVR
Qualified Service Personnel
All examination and repair work should be performed only by qualified service personnel. ADT is not
liable for any problems caused by unauthorized modifications or attempted repair.
Environment
The NVR should be installed in a cool, dry place away from direct sunlight.
Accessories
•Be sure to use only the accessories recommended by manufacturer.
•Before installation, open the package and check that all the components are included.
•Contact us if something is damaged in the package.
Lithium Battery
•When replacing the battery, make sure you are using the same type.
•Improper battery use may result in fire, explosion or personal injury.
DVR1604HF-U-E Hybrid DVR User Guide vi

Preface
Welcome
Thank you for purchasing the ADT®DVR1604HF-U-E Hybrid Digital Video Recorder. This product is
available in the following model:
SCN# Item
DVR1604HF-U-E-ADT-8 16 Channel, 2U, Effio Hybrid Digital Video Recorder with 8 TB HDD
This user guide is designed to be a reference tool for the installation and operation of your DVR. Here
you can find information about DVR features and functions, as well as a detailed menu tree. Before
installation and operation, please read the following safeguards and warnings carefully.
Features
Overview
The DVR1604HF-U-E Hybrid DVR is an excellent digital monitor product designed for security
applications. It adopts embedded Linux OS to maintain reliable operation and the H.264 compression
algorithm and G.711 audio compression technology to provide high quality, low bit streams. The
unique frame-by-frame playback function is ideal for detail analysis. It has various functions such as
record, playback and live monitor, and can guarantee audio and video synchronization. The Hybrid
Standalone DVR features advanced technology and robust network data transmission functions.
This Hybrid DVR adopts an embedded design to achieve high security and reliability. When
connected to professional surveillance software (PSS), the DVR connects to the security network for
remote monitoring functions.
The DVR1604HF-U-E Hybrid DVR features:
•Analog and digital mixed input
oSupports analog and digital signal simultaneously
oConnects to multiple-channel high definition IPC
•Real-time surveillance
oAnalog output port, VGA port and HDMI port
oSupports TV, VGA and HDMI outputs simultaneously
•Storage function
oSpecial data format ensures data security while avoiding malicious data modification
•Compression format
oSupports multiple-channel audio and video
oIndependent hardware decodes the audio and video signal from each channel to
maintain video and audio synchronization
•Auxiliary interfaces
oFour (4) USB2.0 ports
oOne (1) RS232
oOne (1) RS485
DVR1604HF-U-E Hybrid DVR User Guide vii

Preface
•Backup function
oSupports backup operation via the USB port (such as flash drive, portable HDD or burner)
oYou can also download the file to a local HDD for backup via network
•Storage
oInternal HDD: supports 2 SATA ports, up to 32TB
oExternal HDD: supports 1 eSATA port, up to 16TB
•Alarm
oAlarm inputs: 16 channels
oAlarm relay outputs: 5 channels
•Record / Playback function
oEach channel records independently and at the same time can support search, forward
play, network monitor, record search and download functions
oSupports various playback modes: slow play, fast play, backward play and frame-by-
frame playback
oSupports time-of-day text overlay so that you can view event time and camera name
oSupports customized zoom function
•Window Split
oAdopts the video compression and digital process to display several windows on one
monitor
oSupports Up to 8/16/20/24/32 channels with 1080p real-time live view
•Network Operation
oSupports network remote real-time monitor and remote search and remote
Pan/Tilt/Zoom (PTZ) control
•Communication Port
oRS485 port can initiate PTZ control
oStandard Ethernet port provides network access
oDual Ethernet ports support advanced configuration modes such as multiple access, fault
tolerance and load balancing
•Pan/Tilt/Zoom (PTZ) control
oSupports PTZ decoder via RS485
oSupports various decode protocols to control the PTZ speed dome
•Intelligent Operation
oSupports USB mouse operation
oSupports copy and paste functions
•Auto Resume after Power Failure
oFollowing a restart after a power failure, the system automatically backs up the video and
resumes from the previous working status.
DVR1604HF-U-E Hybrid DVR User Guide viii

1 DVR Overview
1DVR Overview
This chapter provides information about front panel and rear panel. Refer to this section first when
installing the Hybrid DVR.
1.1 Front Panel
The front panel is shown in the following figure.
Figure 1-1
Refer to the following table for detailed information.
Group
No. Symbol Function
1 Power switch.Press and hold for three seconds to power up or shut down
the DVR.
2 (Outer Ring)
Shuttle. In Real-time Monitor mode, this serves as a left/right direction key.
In Playback mode, turn counter clockwise to play forward and clock wise to
play backward.
(Inner Dial) Jog. In Real-time Monitor mode, this serves as an up/down direction key. In Playback mode, turn the inner dial to initiate frame-by-frame playback.
(Not available in all models.)
3
Fast Play. Press to toggle between normal playback and various fast play
speeds.
Slow Play. Press to toggle between normal playback and various slow play
speeds.
Play / Pause. Press to toggle between normal playback and pause playback
modes.
Reverse / Pause. Press to toggle between reverse playback and pause
playback modes.
Play Previous. In playback mode, press to playback the previous video.
Play Next. In playback mode, press to playback the next video.
In menu setup, press to move downward on the dropdown list.
4 0-9
A-Z
Alpha Numeric Characters. Press to input a number 0-9, upper case letter
or lower case letter, using the Shift key to toggle between character types.
Shift. Press to toggle between numbers, lower case letters and upper case
letters. Also enables or disables the Tour function.
DVR1604HF-U-E Hybrid DVR User Guide 9

1 DVR Overview
Group
No. Symbol Function
-/- -
Numbers > 9. To enter a number with a value greater than 9, first press this
key then input the desired number.
5 Up/Down arrows. Press to move the selection in the currently-active control
up or down (e.g., menu items). Also increases/decreases numeric values.

Left/Right arrows. Press to move the selection in the currently-active control
left or right. During playback, click to control the playback bar.
Fn
(Function)
In one-window monitor mode: displays the PTZ control and image color
functions.
In motion detection setup: use with the direction keys to complete setup.
In text mode: toggles between numeric and alpha characters (lower/upper
case). Also serves as the Backspace function to delete the previous
character (to the left of the cursor) when pressed for 1.5 seconds.
In HDD management screen: switches between HDD recordings and
other information (Menu prompt).
Enter Enter. Use to confirm the current operation, return to the default button or
select a menu item.
Rec
Record. Press to manually start/stop recording. Use the direction keys or
number keys to select the recording channel.
Esc Escape. Return to the previous menu or cancel the current operation.
During playback mode, press to restore real-time monitor mode.
Mult Multiple Windows. Press to toggle between one-window and multiple-
window display modes.
6 1-16 Record Active indicators.Individual LEDs illuminate to indicate that a
channel is recording.
Status Operation indicator. Glows to indicate that the DVR is operating properly.
HDD HDD indicator. Glows to alert you of a hard disk error or that disk capacity is
below the specified threshold value.
ACT Remote Active indicator.Glows to indicate that remote control is active.
IR IR receiver. Receives the signal from the remote control.
7 USB Port. Connects a USB storage device or USB mouse.
DVR1604HF-U-E Hybrid DVR User Guide 10

1 DVR Overview
1.2 Rear Panel
The 16-channel model DVR rear panel is shown in the following figure.
Figure 1-2
Refer to the following table for detailed information.
Item Function
1
Power switch
2
Fan
3
Loop video output
4
Video input
5
Video output
6
Grounding hole
7
Power input port
8
Audio input port (channels 1–4)*
9
DB25 audio input port (channels 5–16*)
10
Audio output*
11
Bidirectional talk input port
12
Bidirectional talk output port
13
Alarm input/alarm output/RS485 port
(for detail, see page 12)
14
Video VGA output
15
RS-232 port
16
HDMI port
17
eSATA port
18
USB port
19
Network port
20
Spot Out (video matrix output)
Note: When connecting the Ethernet port, use the crossover cable to connect the PC and use the
straight cable to connect to the switcher or router.
DVR1604HF-U-E Hybrid DVR User Guide 11

1 DVR Overview
1.3 Alarm Connections
1.3.1 Alarm Port
Please refer to the following figure for detailed information about the alarm port.
Figure 1-3
No. ID Description
1 1-4, 1-8 or 1-16 Alarm Inputs (active low)
2
CTRL 12V
Control power output. For an external alarm, close the device power to
cancel the alarm.
3
+12V
External power input. Peripheral equipment must provide +12V power
(< 1A).
4 Earth ground
5 NO1/C1 – NO5/C5 Activation Outputs 1-4, normally open (on/off switch)
6 C5/NC5 Activation Output 5, normally closed (on/off switch)
7
T+, T- , R+, R-
Four-wire double duplex RS485 port
T+ T-: output wire
R+ R-: input wire
8 A/B 485 communication port: controls the PTZ decoder
1.3.2 Alarm Input Port
•Connect in parallel the COM end and GND end of the alarm detector (providing external
power to the alarm detector)
•Connect in parallel the Ground of the DVR and the ground of the alarm detector
•Connect the NC port of the alarm sensor to the DVR alarm input (ALARM)
Figure 1-4
Note: When your alarm input device is using external power, make sure the device and the DVR
have the same ground. Also, make sure that there is power to the external alarm device.
1
5
6
3
4
7
8
2
DVR1604HF-U-E Hybrid DVR User Guide 12

1 DVR Overview
1.3.3 Alarm Output Port
•Provide external power to external alarm device
•To avoid overloading, please refer to the following relay parameters table
•RS485 A/B cable is for the A/B cable of the PTZ decoder:
T+,T-,R+,R- are four-wire double duplex RS485 port: T+ T-: output wire; R+ R-: input wire
Relay Specifications
Model: JRC-27F
Contact Material Silver
Rating
(resistance load) Rated switch capacity 30VDC 2A, 125VAC 1A
Maximum switch power 125VA 160W
Maximum switch voltage 250VAC, 220VDC
Maximum switch currency 1A
Insulation
Between touches with same
polarity
1000VAC 1minute
Between touches with
different polarity
1000VAC 1minute
Between touch and winding 1000VAC 1minute
Surge voltage
Between touches with same
polarity
1500V (10 x 160us)
Open time 3ms max
Close time 3ms max
Longevity
Mechanical 50 x 106 times (3Hz)
Electrical 200 x103 times (0.5Hz)
Temperature -40°C to +70°C
DVR1604HF-U-E Hybrid DVR User Guide 13

1 DVR Overview
1.4 RS485
When the DVR receives a camera control command, it transmits that command through the coaxial
cable to the Pan/Tilt/Zoom (PTZ) device. RS485 is a single-direction protocol; the PTZ device can’t
return any data to the unit. To enable the operation, connect the PTZ device to the RS485 (A,B) input
on the DVR.
Since RS485 is disabled by default for each camera, you must enable the PTZ settings first. The
Hybrid DVR supports multiple protocols such as Pelco D and Pelco P.
To connect PTZ devices to the DVR:
1. Connect RS485 (A,B) on the DVR rear panel.
2. Connect the other end of the cable to the proper pins in the connector on the camera.
3. Follow the instructions to configure a camera to enable each PTZ device on the DVR.
Figure 1-5
RS485 port
DVR1604HF-U-E Hybrid DVR User Guide 14

1 DVR Overview
1.5 Connection Sample
Figure 1-6
DVR1604HF-U-E Hybrid DVR User Guide 15

1 DVR Overview
1.6 Bidirectional Talk
1.6.1 DVR to PC
Device Connection
•Connect the microphone or pickup to the first audio input port on the device’s rear panel.
•Connect the earphone or the speaker to the audio output port on the PC.
•Login to the Web Service and click the Start Talk button to enable Bidirectional Talk (as
described on page 149).
Listening
Speak into the microphone connected to the DVR and the audio is received at the earphone or
speaker connected to the PC.
Figure 1-7
1.6.2 PC to the DVR
Device Connection
•Connect the microphone or the pickup to the audio output port on the PC.
•Connect the earphone or the speaker to the first audio input port on the device’s rear panel.
•Login to the Web Service and click the Start Talk button to enable Bidirectional Talk (as described
on page 149).
Listening
Speak into the microphone or pickup connected to the remote PC and the audio is received at the
earphone or speaker connected to the DVR.
Figure 1-8
DVR1604HF-U-E Hybrid DVR User Guide 16

1 DVR Overview
1.7 Remote Control
The remote control interface is shown as in Figure 1-9.
Figure 1-9
DVR1604HF-U-E Hybrid DVR User Guide 17

1 DVR Overview
No. Symbol Function
1 Power button. Press to power up or shut down the DVR.
2 Add Address. Use to input the device number of the unit that you want to
control with the remote.
3 Fast Play. Press to toggle between normal playback and various fast play
speeds.
4 Slow Play. Press to toggle between normal playback and various slow play
speeds.
5 Play Next. In playback mode, press to playback the next video.
In menu setup, press to move downward on the dropdown list.
6 Play Previous. In playback mode, press to playback the previous video.
7
Play / Pause. Press to toggle between normal playback and pause playback
modes.
8
Reverse / Pause.
Press to toggle between reverse playback and pause
playback modes.
9 Esc
Escape. Return to the previous menu or cancel the current operation.
During playback mode, press to restore real-time monitor mode.
10 Rec
Record. Press to manually start/stop recording. Use the direction keys or
number keys to select the recording channel.
11



Direction Keys. Press to move the selection in the currently-active control
left, right, up or own. During playback, click to control the playback bar.
12 Enter Enter. Use to confirm the current operation, return to the default button or
select a menu item.
13 Mult Multiple Windows. Press to toggle between one-window and multiple-
window display modes.
14 Fn
In one-window monitor mode: displays the PTZ control and image color
functions.
In motion detection setup: use with the direction keys to complete setup.
In text mode: toggles between numeric and alpha characters (lower/upper
case). Also serves as the Backspace function to delete the previous
character (to the left of the cursor) when pressed for 1.5 seconds.
In HDD management screen: switches between HDD recordings and
other information (Menu prompt).
15
0-9
A-Z
Shift
-/- -
Alpha Numeric Characters. Press to input a number 0-9, upper case letter
or lower case letter, using the Shift key to toggle between character types.
To enter a number greater than 9, first press the -/- - key, and then input the
desired number.
DVR1604HF-U-E Hybrid DVR User Guide 18

2 Getting Started
2Getting Started
This section describes how to startup and login to the system, as well as how to set up and perform
the most commonly used operations. For information on the full menu set, refer to section 3Menu
Operationson page 41.
2.1 Login, Start up and Logout
1. Press the Power button on the front panel.
After the system has booted up, the Startup Wizard appears on the display monitor to have
you set up some basic system parameters. If you do not want the Startup Wizard to appear
the next time you start up the system, clear the Startup box.
Figure 2-1
2. Click the Next Step button. The System Login dialog appears.
Figure 2-2
DVR1604HF-U-E Hybrid DVR User Guide 19

2 Getting Started
The login of four accounts:
•User Name: admin. Password: admin. (administrator, local and network)
•User Name: 888888. Password: 888888. (administrator and local only)
•User Name: 666666. Password: 666666 (Lower authority user who can only use
monitor, playback, backup, etc.)
•User Name: default. Password: default (hidden user)
3. Use a USB mouse, remote control, or the DVR front panel buttons to complete the login.
Using the USB Mouse:
1. Use the USB mouse to select one of the User Names from the Drop-down menu.
2. Click in the Password field. The virtual keyboard appears.
Figure 2-3
3. Toggle the ABC/ abc button or Shift key to select between upper or lower case letters.
Note: Because the numeric pad appears on both upper case and lower case virtual keyboards, you
do not need to change keyboards to make numeric entries.
4. Select the desired alpha/numeric character. It turns green and enters the Password field.
5. Repeat until all characters are entered.
6. Click Enter on the virtual keyboard. The keyboard disappears.
7. Click OK on the System Login dialog to enter. The Main Menu appears.
Using the Remote Control:
1. Press Enter. The SYSTEM LOGIN dialog appears. Press Esc to remove the dialog.
2. The User Name field is highlighted in light blue. Use the and arrow keys to select the
desired user name.
3. Use ►arrow key to shift to the Password field. It is highlighted in light blue.
4. Press the Shift key to toggle between upper case letters, lower case letters or numeric input.
5. Use the keypad on the remote to enter the desired characters.
6. Press the Enter key on the remote. The keyboard disappears and the Main Menu appears.
DVR1604HF-U-E Hybrid DVR User Guide 20