ADT NVR32**-P Series User manual

ADT®
NVR32xx-P Series
Network Video Recorder
User Guide

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Note: Notes provide extra information about a topic that is good to know but not essential to the
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CAUTION: Cautions draw your attention to actions that could compromise the security of your
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©2014 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800 ADT.ASAP and the
product/service names listed in this document are marks and/or registered marks. Unauthorized use is strictly
prohibited.
Document Version 3.6 201409
NVR32xx-P Series User Guide ii

Table of Contents
1NVR Overview................................................................................................................................... 1
1.1 Front Panel........................................................................................................................................................ 1
1.2 Rear Panel ......................................................................................................................................................... 3
1.3 Alarm Connection ........................................................................................................................................... 4
1.3.1 Alarm Port .............................................................................................................................................. 4
1.3.2 Alarm Input Port.................................................................................................................................... 5
1.3.3 Alarm Input and Output Port .............................................................................................................. 6
1.3.4 Network Connection............................................................................................................................ 7
1.4 Remote Control................................................................................................................................................ 8
1.5 Context Menu .................................................................................................................................................. 9
1.6 Virtual Keyboard............................................................................................................................................10
2Getting Started.............................................................................................................................. 11
2.1 Login, Start up and Logout..........................................................................................................................11
2.1.1 Startup Sequence...............................................................................................................................13
2.1.2 Logout / Shutdown............................................................................................................................13
2.2 Live Viewing ...................................................................................................................................................15
2.3 Search and Playback ....................................................................................................................................17
2.3.1 Other Functions...................................................................................................................................20
2.3.2 Smart Search .......................................................................................................................................21
2.3.3 Playback by Time ................................................................................................................................22
2.4 Snapshot .........................................................................................................................................................24
2.4.1 Schedule Snapshot ............................................................................................................................24
2.4.2Activation Snapshot...........................................................................................................................25
2.4.3 Image FTP.............................................................................................................................................27
3Menu Operations........................................................................................................................... 29
3.1 Menu Tree.......................................................................................................................................................29
3.2 Main Menu......................................................................................................................................................30
3.3 Search..............................................................................................................................................................30
3.4 Backup .............................................................................................................................................................31
3.4.1 File Backup ...........................................................................................................................................31
3.4.2 Config Backup .....................................................................................................................................33
3.5 Remote Device...............................................................................................................................................35
3.5.1 IP Search...............................................................................................................................................36
3.5.2 Add Device...........................................................................................................................................36
3.5.3 IPC Config.............................................................................................................................................37
3.6 IPC Upgrade ...................................................................................................................................................39
NVR32xx-P Series User Guide iii

3.7 Information (Info)...........................................................................................................................................40
3.7.1HDD Information (Info) ......................................................................................................................41
3.7.2 BPS.........................................................................................................................................................42
3.7.3 Log .........................................................................................................................................................42
3.7.4 Version ..................................................................................................................................................45
3.7.5 Online Users.........................................................................................................................................45
3.7.6 Remote Device Information .............................................................................................................46
3.7.7 Network Information..........................................................................................................................48
3.7.7.1 Network Load ......................................................................................................................... 48
3.7.7.2 Network Test........................................................................................................................... 48
3.8 Setting .............................................................................................................................................................50
3.8.1 General..................................................................................................................................................50
3.8.2 Encode ..................................................................................................................................................53
3.8.3 Schedule...............................................................................................................................................57
3.8.3.1 Schedule Menu ...................................................................................................................... 57
3.8.3.2 Quick Setup............................................................................................................................. 59
3.8.3.3 Redundancy ............................................................................................................................ 59
3.8.4 RS232 ...................................................................................................................................................61
3.8.5 Network ................................................................................................................................................62
3.8.5.1 Network Setting ..................................................................................................................... 65
3.8.5.2 IP Filter...................................................................................................................................... 66
3.8.5.3 NTP............................................................................................................................................ 68
3.8.5.4 Multicast .................................................................................................................................. 69
3.8.5.5 PPPoE ....................................................................................................................................... 70
3.8.5.6 DDNS........................................................................................................................................ 70
3.8.5.7 UPNP......................................................................................................................................... 72
3.8.5.8 3G.............................................................................................................................................. 74
3.8.5.9 WIFI........................................................................................................................................... 74
3.8.5.10 Email ......................................................................................................................................... 74
3.8.5.11 FTP ............................................................................................................................................ 76
3.8.5.12 Alarm Center........................................................................................................................... 78
3.8.5.13 SNMP........................................................................................................................................ 78
3.8.5.14 Auto Register .......................................................................................................................... 79
3.8.5.15 Switch Settings ...................................................................................................................... 80
3.8.6 Alarm Setup and Activation .............................................................................................................80
3.8.7 Detect....................................................................................................................................................84
3.8.7.1 Detect Setup ........................................................................................................................... 84
3.8.7.2 Motion Detection ................................................................................................................... 87
3.8.7.3 Video Loss ............................................................................................................................... 90
3.8.7.4 Camera Masking .................................................................................................................... 92
NVR32xx-P Series User Guide iv

3.8.8 Pan/Tilt/Zoom (PTZ) .........................................................................................................................94
3.8.8.1 Cable Connection .................................................................................................................. 94
3.8.8.2 PTZ Setup ................................................................................................................................ 94
3.8.8.3 PTZ Menu ................................................................................................................................ 96
3.8.8.4 Speed........................................................................................................................................ 96
3.8.8.5 Direction Keys......................................................................................................................... 97
3.8.8.6 3D Intelligent Positioning Key............................................................................................. 97
3.8.8.7 Zoom, Focus, Iris .................................................................................................................... 97
3.8.8.8 PTZ Trace................................................................................................................................. 98
3.8.8.9 Page Switch ............................................................................................................................ 98
3.8.8.10 Set Button................................................................................................................................ 99
3.8.9 Display Setup....................................................................................................................................111
3.8.10 Default...........................................................................................................................................113
3.9 Advanced.....................................................................................................................................................114
3.9.1 HDD Management ..........................................................................................................................114
3.9.1.1 HDD Setting ......................................................................................................................... 115
3.9.1.2 HDD Channel ....................................................................................................................... 116
3.9.2 Abnormality ......................................................................................................................................117
3.9.3 Alarm Output ....................................................................................................................................119
3.9.4 Manual Recording ...........................................................................................................................119
3.9.4.1 Manual Record .................................................................................................................... 119
3.9.4.2 Basic Operation ................................................................................................................... 120
3.9.4.3 Enable/Disable Recording................................................................................................ 120
3.9.4.4 Manual All Channel Recording ........................................................................................ 120
3.9.4.5 All Channel Schedule Recording..................................................................................... 121
3.9.4.6 All Channel Manual Recording ........................................................................................ 121
3.9.4.7 Stop All Channel Recording.............................................................................................. 122
3.9.5 Account..............................................................................................................................................123
3.9.5.1 Modify Password ................................................................................................................ 124
3.9.5.2 Add/Modify Group ............................................................................................................. 125
3.9.5.3 Add/Modify User................................................................................................................ 126
3.9.6 Auto Maintenance...........................................................................................................................127
3.9.7 Config Backup ..................................................................................................................................127
3.10 Shutdown ....................................................................................................................................................128
4Web Service .................................................................................................................................129
4.1 Network Connection .................................................................................................................................129
4.2 About PoE Address Setup, Operation and Allocation........................................................................129
4.3 Login .............................................................................................................................................................130
4.4 Preview Tab.................................................................................................................................................132
4.4.1 LAN Mode .........................................................................................................................................133
4.4.2 WAN Mode .......................................................................................................................................135
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4.4.3 Real-time Monitor ............................................................................................................................136
4.4.4 Pan/Tilt/Zoom (PTZ) Panel ...........................................................................................................137
4.4.5 Image Setup......................................................................................................................................139
4.4.6 Alarm Output ....................................................................................................................................140
4.5 Playback (Search).......................................................................................................................................141
4.6 Alarm.............................................................................................................................................................144
4.6.1 Alarm Type ........................................................................................................................................144
4.6.2 Operation...........................................................................................................................................145
4.6.3 Alarm Sound .....................................................................................................................................145
4.7 Set..................................................................................................................................................................145
4.7.1 Remote Device .................................................................................................................................145
4.7.1.1 Conditions ............................................................................................................................ 147
4.7.1.2 Video and Audio.................................................................................................................. 149
4.7.1.3 Channel Name..................................................................................................................... 153
4.7.1.4IPC Upgrade ......................................................................................................................... 153
4.7.2 Network .............................................................................................................................................154
4.7.2.1 TCP/IP ................................................................................................................................... 154
4.7.2.2 Connection........................................................................................................................... 156
4.7.2.3 WIFI........................................................................................................................................ 156
4.7.2.4 3G........................................................................................................................................... 156
4.7.2.5 PPPoE .................................................................................................................................... 156
4.7.2.6 DDNS..................................................................................................................................... 157
4.7.2.7 IP Filter................................................................................................................................... 159
4.7.2.8 Email ...................................................................................................................................... 159
4.7.2.9 UPnP ...................................................................................................................................... 161
4.7.2.10 SNMP..................................................................................................................................... 162
4.7.2.11 Multicast ............................................................................................................................... 163
4.7.2.12 Auto Register ....................................................................................................................... 163
4.7.2.13 Alarm Center........................................................................................................................ 164
4.7.2.14 HTTPS.................................................................................................................................... 164
4.7.3 Event...................................................................................................................................................169
4.7.3.1 Video Detect ........................................................................................................................ 169
4.7.3.2 Alarm ..................................................................................................................................... 180
4.7.3.3 Abnormality.......................................................................................................................... 191
4.7.4 Storage...............................................................................................................................................194
4.7.4.1 Schedule............................................................................................................................... 194
4.7.4.2 HDD Manage ....................................................................................................................... 196
4.7.4.3 Record Control..................................................................................................................... 198
4.7.4.4 Storage.................................................................................................................................. 199
4.7.5 Setting................................................................................................................................................201
4.7.5.1 General.................................................................................................................................. 201
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4.7.5.2 Account................................................................................................................................. 204
4.7.5.3 Display................................................................................................................................... 208
4.7.5.4 Alarm Out ............................................................................................................................. 214
4.7.5.5 Default................................................................................................................................... 214
4.7.5.6 Import & Export ................................................................................................................... 215
4.7.5.7 Auto Maintenance.............................................................................................................. 215
4.7.5.8 Upgrade ................................................................................................................................ 216
4.7.5.9 RS232 ................................................................................................................................... 217
4.7.5.10 PTZ ......................................................................................................................................... 218
4.7.5.11 Preview Control ................................................................................................................... 219
4.8Information (Info)........................................................................................................................................220
4.8.1.1 Version .................................................................................................................................. 220
4.8.1.2 Log.......................................................................................................................................... 220
4.8.1.3 Online User........................................................................................................................... 221
4.9 Logout...........................................................................................................................................................222
4.10 Un-install Web Service..............................................................................................................................222
Appendix A Troubleshooting, Daily Maintenance and Glossary..............................................223
Appendix B Specifications ................................................................................................................230
Appendix C Compatible Network Cameras..................................................................................233
Appendix D Compatible Backup Device List.................................................................................237
Appendix E Compatible CD/DVD Device List...............................................................................242
Appendix F Compatible Display List ...............................................................................................243
Index........................................................................................................................................................244
NVR32xx-P Series User Guide vii

Preface
Preface
Welcome
Thank you for purchasing the ADT®NVR32xx-P Series network video recorder. The ADT NVR32xx-P
Series is available in the following models:
•DH-NVR3204-P —4 channel NVR
•NVR3208-8P-ADT —8 channel NVR
•DH-NVR3216-P —16 channel NVR
This user guide is designed to be a reference tool for the installation and operation of your NVR. Here
you can find information about NVR features and functions, as well as a detailed menu tree. Before
installation and operation read the following safeguards and warnings carefully.
Important Safeguards and Warnings
Electrical Safety
All installation and operation here should conform to your local electrical safety codes. The product
must be grounded to reduce the risk of electric shock. ADT assumes no liability or responsibility for all
the fires or electrical shock caused by improper handling or installation.
Transportation security
Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.
Installation
•Keep upright.
•Handle with care.
•Do not apply power to the NVR before completing the installation.
•Do not place objects on top of the NVR.
Qualified Service Personnel
All examination and repair work should be performed only by qualified service personnel. ADT is not
liable for any problems caused by unauthorized modifications or attempted repair.
Environment
The NVR should be installed in a cool, dry place away from direct sunlight. This product should be
stored and used in an environment ranging from 32°F to 131°F (0°C to 55°C).
Accessories
•Be sure to use only the accessories recommended by manufacturer.
•Before installation, open the package and check that all the components are included.
•Contact us if something is damaged in the package.
Lithium Battery
•When replacing the battery, make sure you are using the same model.
•Improper battery use may result in fire, explosion or personal injury.
NVR32xx-P Series User Guide viii

Preface
Features
Overview
ADT®NVR32xx-P Series network video recorder is an excellent digital monitor product designed for
security applications. It adopts embedded Linux OS to maintain reliable operation and the H.264
compression algorithm to provide high quality, low bit streams. The unique frame-by-frame playback
function is ideal for detail analysis. It has various functions such as record, playback and live monitor.
This series NVR features advanced technology and robust network data transmission functions.
This NVR adopts an embedded design to achieve high security and reliability. When connected to
professional surveillance software (PSS), the NVR connects to the security network for remote
monitoring functions.
This product can be widely used in various areas such as banking, telecommunication, electric
power, interrogation, transportation, factory, warehouse, and residential.
The NVR32xx-P Series NVR features:
•Real-time surveillance
oVGA port and HDMI port
oConnect to monitor for real time surveillance
oSupports TV, VGA and HDMI outputs simultaneously
•Playback function
oEach channel records independently and at the same time can support search, forward
play, network monitor, record search and download functions
oSupports various playback modes: slow play, fast play, backward play and frame-by-
frame playback
oSupports time-of-day text overlay so that you can view event time and camera name
oSupports customized zoom function
•User management
oEach group has different management powers that can be edited freely.
oEvery user belongs to an exclusive group.
•Storage function
oBackup related video data in the network video recorder via corresponding setup (such as
alarm setup and schedule setup)
oRecord video locally or via the web and store the file on the client end
•Alarm
oResponds to external alarms simultaneously (within 200MS), based on your pre-defined
relay setup
oThe system processes the alarm input and prompts the user by screen and voice
(supports pre-recorded audio)
oSupports central alarm server setup, so that alarm information can remotely notify the
user automatically.
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Preface
oAlarm input can be derived from various connected peripheral devices
oCan alert you via email or SMS
•Network Monitor
oCompresses video data by IPC or NVS and sends through the network to the client where
the data is decompressed and displayed
oLatency is less than 500ms, depending on bandwidth
oSupport 20 connections at the same time max
oTransmit video data by HTTP, TCP, UDP, MULTICAST or RTP/RTCP
oCertain alarm data can be transmitted by SMTP
oSupports WEB access in WAN/LAN
•Window split
oAdopts the video compression and digital process to display several windows on one
monitor
oSupports 1/4/8/9/16/ 25/36-window display during real time preview and 1/4/9/16-
window display during playback
•Record
oSupports normal/motion detect/alarm record function
oSave the recorded files in the HDD, USB device, client-end PC, or network storage server.
oYou can search or playback the saved files at the local-end or via the Web/USB device
•Backup function
oSupports local backup operation via the USB 2.0 port (such as flash drive, portable HDD
or burner)
oSupports network backup
•Network Management
oSupervise NVR configuration and control power via Ethernet
oSupports management via the web
•Peripheral Equipment Management
oSupports peripheral equipment management such as protocol setup and port connection
oSupports transparent data transmission such as RS232, RS422), RS485
•Auxiliary
oSupports switch between NTSC and PAL
oSupports real-time system resources information and running statistics display
oSupport log files
oLocal GUI output
oIR control function (for some series products only)
oShortcut menu operation via remote control
oSupports IPC or NVS remote video preview and control.
NVR32xx-P Series User Guide x