Advanced Merchant iMerchant User manual

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Card%Reader%&%Thermal%Receipt%Printer%
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!"Operating"Instructions"!"
Copyright
ⓒ 2011 Advanced Merchant Solutions, Inc., All rights reserved. iPhone, iPod, iPod classic, iPod nano, iPod
shuffle, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. iPad is a trademark of
Apple Inc. iMerchant and MerchantAnywhere.com are trademarks of Advanced Merchant Solutions, Inc. Total or partial
reproduction of this manual in whatever form, whether by printed or electronic means, is forbidden.
Advanced Merchant Solutions, Inc., Fullerton, CA USA 92831 [phone]

iMerchant Card Reader and Thermal Receipt Printer Page 1!
"!Important!"!
!
•"#$%&'!(#'!)*'%+#$,(!-$(('%.!/011.!-'/2%'!03),&4!!
•)*'%+#$,(!-$(('%)'3!$%'!567!),('%+#$,&'$-1'!8)(#!2(#'%!-$(('%)'34!
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Package!Contents!
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*$B'!30%'!(#$(!$11!(#'!+2E?2,',(3!$%'!?%'3',(!$,D!(#$(!(#'%'!$%'!,2!3)&,3!2/!D$E$&'4!F/!(#'%'!$%'G!
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iMerchant!Printer!
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iMerchant Card Reader and Thermal Receipt Printer Page 2!
General!Safety!Information!
!
='$D!$,D!/21128!(#'3'!),3(%0+()2,34!
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Printer!Features!
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iMerchant Card Reader and Thermal Receipt Printer Page 3!
Loading!paper!
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7#'!?%),('%!#$3!-'',!D'3)&,'D!8)(#!$,!'$3.!?$?'%!12$D!3.3('E!(2!)E?%2Q'!#$,D),&!$,D!(2!3)E?1)/.!
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iMerchant Card Reader and Thermal Receipt Printer Page 4!
Turning!the!iMerchant!ON!and!OFF!
!
To!turn!the!iMerchant!ON!
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!A%'33!$,D!#21D!(#'!A28'%!-0((2,!0,()1!.20!3($%(!#'$%),&!$!3'%)'3!2/!3#2%(!-''?3!),!$!(82Y-.Y(82!
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2%!/1$3#),&!%'D!1)&#(!I8'$B!-$(('%.JG!(#'!?%),('%!8)11!,2(!-'!$-1'!(2!/0,+()2,!?%2?'%1.4!F/!.20!%'1'$3'!(#'!
65!-0((2,!(22!322,G!(#'!)*'%+#$,(!),D)+$(2%!8)11!D)3?1$.!$!3('$D.!&%'',!1)&#(!$,D!/1$3#!%'D!(82!()E'3!
-'/2%'!?28'%),&!2//4!
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To!turn!the!iMerchant!OFF!
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!7$?!(#'!?28'%!38)(+#!$,D!.20!8)11!#'$%!$!3#2%(!HY-.YK!?$(('%,!2/!-''?3!-'/2%'!(#'!?%),('%!?28'%3!
2//4!U'?',D),&!2,!(#'!/'$(0%'Y3'(!2/!.20%!32/(8$%'G!(#'!?%),('%!E$.!$132!(0%,!2//!2%!&2!),(2!3($,D-.!
$/('%!HX!E),0('3!2/!),$+()Q)(.!(2!+2,3'%Q'!-$(('%.!?28'%4!
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The!iMerchant!Indicator!Light!
!
!7#'!),D)+$(2%!1)&#(!2,!(#'!)*'%+#$,(!+$,!?%2Q)D'!.20!8)(#!32E'!03'/01!),/2%E$()2,!$3!(2!(#'!
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!
Text%
LED%Color%
Status%
Sound%
Description%
Note%/%Action%
on#line'
green'
on'
2#2'beep'
iMerchant'is'powering'on'
Turning'on'iMerchant'using'the'switch.'
on'
1#2'beep'
iMerchant'is'powering'down'
Turning'off'iMerchant'using'the'switch.'
on'
#'#'
iMerchant'is'on'and'ready'
'
off'
#'#'
iMerchant'is'off'
'
charge'
orange'
on'
#'#'
iMerchant'is'charging''
See'status'on'Charger'**'
off'
#'#'
iMerchant'is'not'charging'
Check'if'charger'is'plugged'to'a'wall'
outlet'and'displays'a'red'or'green'light.'
Check'if'charger'is'securely'attached'to'
iMerchant.'
error'
red'
off'
'
Status'is'normal'
'
on'
'
Paper'drawer'is'open'or'no'paper'
Check'if'paper'is'installed'correctly'*'
blink'once'
1'beep'
Successful'card'read'
'
blink'2'or'4'times'
2'beeps'
Invalid'card'read'
Invalid'card'read.''
Swipe'card'again'or'clean'card'head'
blink'2'times'
#'#'
When'connecting'printer'cable'
Authentication'between'iMerchant'and'
phone/tablet'failed.'Try'removing'and'
reattaching'the'cable.'
'
'
blink'4'times'
2'beeps'
Low'battery'when'turning'on'
iMerchant'
Printer'will'turn'off'after'displaying'
status.'Charge'iMerchant.'
'
'
repeat'blinking'
#'#'
Low'battery'
Charge'iMerchant.'
! ! !
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!+#$%&'DG!3),+'!,2!-$(('%.!)3!$(($+#'D4!
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!
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iMerchant Card Reader and Thermal Receipt Printer Page 5!
Charging!the!iMerchant!
!
!a20%!?$+B$&'!+$E'!8)(#!$!+#$%&),&!$D$?(2%!$,D!+$-1'4!V'!%'+2EE',D!(#$(!.20!1$-'1!(#'!+$-1'!
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HHXbKKXC4!
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ILJ A10&!(#'!+#$%&'%!),(2!(#'!8$11!20(1'(4!
IMJ A10&!(#'!+#$%&'%!),(2!(#'!)*'%+#$,(!I(#'!T;U!1)&#(!2,!(#'!+#$%&'%!8)11!D)3?1$.!$!321)D!%'D!1)&#(J!
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WARNING!
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U2),&!32!E$.!D$E$&'!(#'!D'Q)+'!$,D!Q2)D!(#'!8$%%$,(.4!
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Information!regarding!battery!use!
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•='+#$%&'!()E'3!Q$%.!D'?',D),&!2,!D'?1'()2,!1'Q'13G!(.?'!2/!-$(('%.G!$,D!-$(('%.!+%$D1'!03'D4!!
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•V#',!-$(('%.!1)/'!I-2(#!?%),(!$,D!3($,DY-.J!)3!,2()+'$-1.!3#2%('%!(#$,!030$1G!)(!)3!()E'!(2!
?0%+#$3'!$!,'8!-$(('%.4!
•6,1.!03'!-$(('%)'3!(#$(!+2,/2%E!(2!3?'+)/)+$()2,3!$,D!2,1.!%'+#$%&'!(#'E!D)%'+(1.!(#%20&#!(#'!
)*'%+#$,(!2%!-.!03),&!$!-$(('%.!+#$%&'%!$??%2Q'D!-.!9DQ$,+'D!*'%+#$,(!>210()2,3G!F,+4!
•V#',!(#'!-$(('%.!+#$%&'%!)3!,2(!),!03'G!0,?10&!)(!/%2E!(#'!'1'+(%)+$1!20(1'(4!!
•F/!,2(!03'DG!'Q',!$!+2E?1'('1.!+#$%&'D!-$(('%.!8)11!D)3+#$%&'!2Q'%!()E'4!
•;R(%'E'!('E?'%$(0%'3!+$,!$//'+(!-$(('%.!+#$%&'!1'Q'13!Y!1'$Q'!(#'E!(2!+221!2%!8$%E!$3!
%'[0)%'D4!
!
! !

iMerchant Card Reader and Thermal Receipt Printer Page 6!
Resetting!the!iMerchant!
!
!7#'!)*'%+#$,(!+2,($),3!$!?28'%/01!?%2+'332%4!!T)B'!$11!+2E?0(),&!D'Q)+'3G!(#'!)*'%+#$,(!E$.!
,''D!(2!-'!%'3'(!/%2E!()E'!(2!()E'4!!F,!2%D'%!(2!%'3'(!(#'!?%),('%G!03'!$!?$?'%!+1)?!$,D!?%'33!(#'!%'3'(!
-0((2,!12+$('D!),3)D'!(#'!?%),('%!(#%20&#!(#'!%'3'(!$++'33!#21'4!!7#)3!)3!$!3E$11!#21'!2,!(#'!-2((2E!
-$+B3)D'!2/!(#'!?%),('%4!91('%,$()Q'1.G!.20!+$,!%'3'(!(#'!?%),('%!-.!%'E2Q),&!(#'!-$(('%.!/%2E!(#'!
?%),('%!$,D!(#',!%'?1$+),&!)(4!
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72!?%2?'%1.!%'3'(!(#'!)*'%+#$,(!8#)1'!03),&!$,!$??1)+$()2,^!
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•Z,?10&!(#'!?%),('%!+$-1'!/%2E!(#'!)*'%+#$,(4!
a20!D2!,2(!,''D!(2!0,?10&!(#'!+#$%&),&!+$-1'!)/!)(!)3!$(($+#'D4!
•='3'(!(#'!)*'%+#$,(4!
•70%,!2,!(#'!)*'%+#$,(4!
•A10&!(#'!?%),('%!+$-1'!-$+B!),(2!(#'!)*'%+#$,(4!
!
!
!
!
!
!
!
!
Cleaning!the!iMerchant!
!
!
•72!+1'$,!(#'!?%),('%G!03'!$!Q$+00E!+1'$,'%G!+2E?%'33'D!&$3!B'.-2$%D!+1'$,'%3G!2%!$!32/(!+12(#4!
•:'/2%'!+1'$,),&!(#'!?%),('%G!E$B'!30%'!(#$(!(#'!?%),('%!)3!2//!$,D!$11!+$-1'3!$%'!0,?10&&'D4!
•U2!,2(!03'!$1+2#21G!321Q',(3!2%!#$%DY-%)3(1'D!-%03#'34!
•U2!,2(!1'(!8$('%!2%!2(#'%!1)[0)D3!3''?!),(2!(#'!?%),('%4!
!
:%5"D#6E#F%8#&-"#*"55()*#E&G!"#-"&'!#=2")#!=(,()*#&#4&-'#.(H"HI#-"'#EG&!2#=(52#&#'%8JG"#J"",0I#52"#K&*)"5(4#
2"&'#E%-#52"#4&-'#-"&'"-#K&F#)""'#5%#J"#4G"&)"'H#@&-'LG"")#3&*)"5(4#<"&'#@G"&)()*#@&-'!#%-#8)!4")5"'#
M&JF#N(,"!#4&)#J"#8!"'#5%#4G"&)#52"#2"&'#=(52%85#'&K&*"#
!
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iMerchant Card Reader and Thermal Receipt Printer Page 7!
How!to!Use!the!iMerchant!
!
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?%),('%!+$-1'!(#$(!8$3!),+10D'D!),!.20%!)*'%+#$,(!?$+B$&'4!6,1.!(#)3!?%),('%!+$-1'!2%!+$-1'3!+'%()/)'D!
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$&$),3(!CF>9!6A;=97F5d!=;dZT97F65>!(2!-%2$D+$3(!0,',+%.?('D!E$&,'()+!(%$+B!D$($4!"$-1'3!/%2E!
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To!use!the!iMerchant!with!your!phone!or!tablet!follow!these!steps:!
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IKJ 9(($+#!(#'!E),)YZ>:!+2,,'+(2%!',D!(2!(#'!)*'%+#$,(4!
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Helpful!Tips!
!
YF(!)3!%'+2EE',D'D!(#$(!.20!(0%,!(#'!)*'%+#$,(!2//!-'/2%'!D)3+20,(),&!(#'!+$-1'!
Y7#'!)*'%+#$,(!D2'3!,2(!03'!.20%!D'Q)+'_3!?28'%4!F(!#$3!)(3!28,!?28'%!30??1.!$,D!-$(('%.!
Y7#'!)*'%+#$,(!?%),('%!)+2,!2,1.!$??'$%3!$/('%!(#'!?%),('%!)3!+2,,'+('D!$,D!(#'!)*'%+#$,(!)3!(0%,'D!2,!
Y7#'!?%),('%!)+2,!8)11!-'!Q)3)-1'!'Q',!8#',!(#'!?%),('%!)3!2//G!2,1.!8#',!.20!D)3+2,,'+(!(#'!+$-1'G!8)11!
(#'!?%),('%!)+2,!D)3$??'$%!
Y>#201D!(#'!?%),('%!/%'']'!$,D!+$,,2(!-'!3#0(!2//G!.20!+$,!B''?!2%!D)3+2,,'+(!(#'!+$-1'!(#',e!
%'E2Q'!W!%'),3'%(!(#'!-$(('%.G!%'+2,,'+(!(#'!+$-1'G!$,D!(0%,!(#'!?%),('%!-$+B!2,4!!
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iMerchant Card Reader and Thermal Receipt Printer Page 8!
How!to!Use!Pocket!Verifier!
!
!
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)*'%+#$,(G!.20%!D'Q)+'3!8)11!3''!)/!.20!#$Q'!$,!)*'%+#$,(Y$8$%'!$??1)+$()2,4!F/!,2,'!'R)3(3G!.20!8)11!
-'!&)Q',!(#'!2?()2,!(2!D28,12$D!(#'!A2+B'(!C'%)/)'%!$??1)+$()2,4!
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72![0)+B1.!&'(!3($%('D!8)(#!A2+B'(!C'%)/)'%G!/21128!(#'!3('?3!-'128!(2!E$B'!.20%!/)%3(!3$1'4!
9!+2E?1'('!03'%!&0)D'G!3+%'',3#2(3G!(0(2%)$13G!$,D![0)+BY3($%(!Q)D'23!$%'!$132!$Q$)1$-1'!$(!
http://merchantanywhere.com/ios!
!
!
Using!Pocket!Verifier!for!the!iPhone/iPod!
!
H4 T2+$('!(#'!C'%)/)'%!$??!2,!.20%!?#2,'!$,D!1$0,+#!)(4!
K4 F(!/)%3(!1$0,+#G!(#'!>$1'!3+%'',!8)11!$??'$%4!
L4 7$?!(#'!>'((),&3!($-!(2!',('%!.20%!$++20,(!),/2%E$()2,!$,D!(2!3'(!.20%!2?()2,3G!(#',!%'(0%,!(2!
(#'!>$1'3!3+%'',!-.!($??),&!(#'!>$1'!($-4!
M4 9(($+#!(#'!)*'%+#$,(!$,D!(0%,!)(!2,4!
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O4 ;,('%!$,!9E20,(G!(#',!($?!U2,'4!
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F/!(#'!3$1'3!12+$()2,!E'33$&'!$??'$%3G!($?!2,!)(!(2!3''!(#'!&'2Y($&&'D!12+$()2,!2/!.20%!3$1'4!
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!
!
Using!Pocket!Verifier!for!the!iPad!
!
H4 T2+$('!(#'!C'%)/)'%!$??!2,!.20%!($-1'(!$,D!1$0,+#!)(4!
K4 F(!/)%3(!1$0,+#G!(#'!5'8!>$1'3!6%D'%!3+%'',!8)11!$??'$%!$,D!(#'!>$1'3!f)3(2%.!8)11!-'!'E?(.4!
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L4 7$?!(#'!!!!!!I3'((),&3J!-0((2,!(2!',('%!.20%!$++20,(!),/2%E$()2,!$,D!(2!3'(!.20%!2?()2,34!
M4 9(($+#!(#'!)*'%+#$,(!$,D!(0%,!)(!2,4!
N4 V#',!(#'!B"&'F#5%#T=(,"#@&-'!$,D!?%),('%!)+2,!$??'$%G!38)?'!$!+$%D!(#%20&#!(#'!)*'%+#$,(4!
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F/!.20!$%'!?%),(),&!$!+$3#!3$1'G!.20!2,1.!,''D!(2!',('%!(#'!5$E'!$,D!$E20,(4!
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8)11!-'!?%),('D4!72!?%),(!$!%'+')?(!E$,0$11.G!($?!(#'!A%),(!='+')?(!-0((2,!2,!(#'!(221-$%!/2%!
$??%2Q'D!3$1'34!

iMerchant Card Reader and Thermal Receipt Printer Page 9!
iMerchant!Technical!Specifications!
! !
Item%
Description%
Printing'Method'
Direct'Thermal'with'6'independent'strobes'
Print'Specifications'
Width:'48mm''Density:'8'dots/mm'(16'lines/mm),'384'dots/head'
Max'Printing'Speed'
1.57'inches/sec'(40mm/sec)'
Print'Columns'
16,'32,'42''
Character'Sets'
ASCII'96'Characters,'Korean'(KSC5601),'Japanese'JIS'Level'I,'II'(Option)'
Operating'Temperature'
40~100ºF'(5~40ºC)'
Operating'Humidity'
0~70%'
Storage'Temperature'
#4~175ºF'(#20~80ºC)'#'without'battery'(remove'battery'if'stored'in'vehicle)'
Operating'Voltage'
Motor:'7.0V''Head:'7.2V''Logic:'3.3V'
Power'Consumption'
Stand#by:'50~80mA'(Typical)'110mA'(Max)'
Battery'Type'
7.4V'1100mA'Li#Ion'(ABP#1100)'
Charger'Fill'Time'
70~90'min'
Charger'Input'AC'
110~220'V'
Charger'Output'DC'
8.4V'800mA''
!