Advantech AIR-300 User manual

User Manual
AIR-300
Fanless Embedded Box PC

AIR-300 User Manual ii
Attention!
Please note:
This package contains a hard-copy user manual in Chinese for China CCC certifica-
tion purposes. There is an English user manual included as a PDF file on the CD.
Please disregard the Chinese hard copy user manual if the product is not to be sold
and/or installed in China.
甲類警語：
警告使用者：這是甲類資訊產品，在居住的環境使用時，可能會造成輻射干擾，在這
種情況下，使用者會被要求採取某些適當措施。

iii AIR-300 User Manual
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006R30000 Edition 1
Printed in China November 2019

AIR-300 User Manual iv
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

v AIR-300 User Manual
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions and Notes
Packing List
Before installation, please ensure the following items have been shipped:
1 x AIR-300 Unit
1 x Mounting Kit
1 x User Manual (Simplified Chinese)
1 x China RoHS
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

AIR-300 User Manual vi
Ordering Information
AIR-300 Default SKU Option Items
Optional Item for Default SKU
Part No. CPU DDR4 Gbe VGA HDMI RS-232/
422/485
USB
3.0
MiniP-
CIe SIM M.2 AC Input Expansion
AIR-300-
00A1
LGA1151
Socket Type
Up to
32GB 411 4 82 11
100-
240V
1x
PCIex16
Note! CPU/Memory/Storage and operating system bundled by request.
Part Number Description
1702002600 Power cable 3-pin 183cm, USA type
1702002605 Power cable 3-pin 183cm, EU type
1702031801 Power cable 3-pin 183cm, UK type
1700000237 Power cable, 3-Pin 183cm, PSE type

vii AIR-300 User Manual
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User’s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning. Use a damp
cloth. Don’t use liquid or sprayed detergent for cleaning. Use moisture sheet or
clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equipment and shall
be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall could cause
injury.
7. The openings on the enclosure are for air convection hence protecting the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source when connecting the equipment to
the power outlet.
9. Place the power cord such a way that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for long time, disconnect the equipment from mains
to avoid being damaged by transient over-voltage.
12. Never pour any liquid into ventilation openings; this could cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not leave this equipment in an environment where the storage temperature
may go below -40° C (-40° F) or above 85° C (185° F). This could damage the
equipment. the equipment should be in a controlled environment.
16. Caution: Any unverified component could cause unexpected damage. To
ensure the correct installation, please always use the components (ex. screws)
provided with the accessory box.
ATTENTION: Tout composant non vérifiée pourrait causer des dommages inat-
tendu. Pour garantir une installation correcte, s'il vous plaît utilisez toujours les
composants (vis ex.) fournies avec la boîte d'accessoires.
17. CAUTION: The computer is provided with a battery-powered real-time clock cir-
cuit. There is a danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacture. Discard
used batteries according to the manufacturers instructions.
ATTENTION: L'ordinateur est muni d'un circuit en temps réel de l'horloge ali-
mentée par batterie. Il ya un danger d'explosion si la pile est remplacée de
façon incorrecte. Remplacez uniquement par un type identique ou equivalent vii
User Manual recommandé par le fabricant. Jetez les piles usagées selon les
instructions du fabricant.

AIR-300 User Manual viii
18. CAUTION: Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while the
power is on. Sensitive electronic components can be damaged by sudden
power surges.
ATTENTION: Toujours débrancher complètement le cordon d'alimentation de
votre châssis lorsque vous travaillez avec le matériel. Ne pas effectuer les rac-
cordements lorsque l'appareil est sur. Composants électroniques sensibles peu-
vent être endommagés par les surtensions soudaines.
19. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
20. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
21. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.

ix AIR-300 User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ............................................................................................... 2
1.2 Product Features....................................................................................... 2
1.2.1 General ......................................................................................... 2
1.2.2 Display .......................................................................................... 3
1.2.3 Ethernet ........................................................................................ 3
1.3 Chipset ...................................................................................................... 3
1.3.1 Functional specifications............................................................... 3
1.3.2 SUSI 4.0........................................................................................ 4
1.4 Mechanical Specifications......................................................................... 4
1.4.1 Dimensions ................................................................................... 4
Figure 1.1 AIR-300 mechanical dimension drawing .................... 5
1.4.2 Weight........................................................................................... 5
1.5 Power Requirements................................................................................. 5
1.5.1 System power ............................................................................... 5
1.6 Environment Specifications....................................................................... 5
1.6.1 Operating temperature.................................................................. 5
1.6.2 Relative humidity........................................................................... 5
1.6.3 Storage temperature ..................................................................... 5
1.6.4 Safety............................................................................................ 5
1.6.5 EMC .............................................................................................. 5
Chapter 2 Hardware Configuration......................7
2.1 Introduction ............................................................................................... 8
2.2 Jumpers .................................................................................................... 8
2.2.1 Jumper description........................................................................ 8
2.2.2 Jumper list..................................................................................... 8
Table 2.1: Jumper list .................................................................. 8
2.2.3 Jumper locations........................................................................... 9
Figure 2.1 Jumper layout ............................................................. 9
2.2.4 Jumper settings........................................................................... 10
2.3 Connectors.............................................................................................. 12
2.3.1 AIR-300 front I/O panel ............................................................... 12
Figure 2.2 AIR-300 front I/O connector drawing ........................ 12
2.3.2 AIR-300 front I/O connectors ...................................................... 12
Figure 2.3 USB 2.0 connector ................................................... 12
Table 2.2: USB 2.0 connector pin assignments ........................ 12
Figure 2.4 COM connector ........................................................ 13
Table 2.3: COM connector pin assignments ............................. 13
Figure 2.5 Ethernet connector ................................................... 13
Table 2.4: Ethernet connector pin assignments ........................ 13
Figure 2.6 Power ON/OFF button.............................................. 14
Figure 2.7 Audio connector........................................................ 14
Table 2.5: Audio connector pin assignments............................. 14
Figure 2.8 LED indicators .......................................................... 14
Figure 2.9 HDMI receptacle connector ...................................... 15
Table 2.6: HDMI connector pin assignments............................. 15
Figure 2.10USB3.0 connector .................................................... 15
Table 2.7: USB 3.0 connector pin assignments ........................ 15
Figure 2.11VGA connector ......................................................... 16
Table 2.8: VGA connector pin assignments .............................. 16
2.4 Installation ............................................................................................... 16
2.4.1 CPU/Memory installation ............................................................ 16

AIR-300 User Manual x
2.4.2 Remove side cover ..................................................................... 17
2.4.3 External HDD/SSD installation ................................................... 17
2.4.4 MiniPCIe module installation ...................................................... 18
2.4.5 Replace CPU thermal grease pad .............................................. 18
2.4.6 Wide operating temperature support .......................................... 18
Chapter 3 BIOS Settings .................................... 19
3.1 Introduction ............................................................................................. 20
3.2 Entering Setup ........................................................................................ 21
3.2.1 Main setup .................................................................................. 21
3.2.2 Advanced BIOS features setup .................................................. 22
3.2.3 Chipset configuration .................................................................. 44
Appendix A Watchdog Timer Sample Code ........ 53
A.1 EC Watchdog Timer Sample Code......................................................... 54
Appendix B USB 3.0 Drivers Installation
Instruction55
B.1 USB 3.0 Drivers Installation Instruction .................................................. 56

Chapter 1
1General Introduction
This chapter gives background
information on the AIR-300 series

AIR-300 User Manual 2
1.1 Introduction
AIR-300, an intelligent, high performance desktop system powered by intel Xeon E3
and 6th&7th Gen Core i3/i5/i7 LGA1151 processor comes with multiple I/O combina-
tions and a modular expansion solution. Expansion is supported by the riser card
PCIex16 slot. AIR-300 supports a maximum of up to 65W processors and a 0~50°C
operating temperature range. It provides multiple I/O up to 4 x COMs, up to 4 x GbE,
8 x USB 3.0, 2 miniPCIe (share with mSATA), and up to a maximum of 4 x 2.5"
SATAIII hard drive bays.
Smart AI solution
AIR-300 is designed using high computing performance desktop processors. With
the 260W supported PCIex16 expansion slot, customers can choose optional power
GPU cards to build up a powerful AI system.
Built-in Intelligent Management Tools - Advantech SUSI API & WISE-PaaS/
Device On
Advantech SUSI API provides a valuable suite of programmable APIs such as multi-
level watchdog, hardware monitoring, system restoration, and other user-friendly
interfaces.
SUSI API is an intelligent self-management cross platform tool that monitors system
status for problems and takes action if anything is abnormal. SUSI API offers a boot
up guarantee in critical, low temperature environments so systems can automatically
recover when voltages dip. SUSI API makes the entire system more reliable and
intelligent. AIR-300 also supports Advantech’s own WISE-PaaS/Device On, which
provides easy remote management so users can monitor, configure, and control a
large number of terminals to make maintenance and system recovery simpler than
ever.
1.2 Product Features
1.2.1 General
CPU: Intel ® Xeon E3, 6th&7th Gen Core i3/i5/i7 LGA1151 desktop processor
(up to 65W)
System Chipset: Intel C236
BIOS: AMI EFI 128Mbit
System Memory: DDR4 2133Mhz up to 32GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface: 4 x RS232/422/485
USB:
–8 x USB 3.0 compliant ports
Audio: High Definition Audio (HD), Line out, Mic-in
Storage: Up to 4 x 2.5" HDD drive bays (15mm height) and 2 x mSATA
Expansion Interface:
–2 x Full size MiniPCIe (2 support mSATA and 1 with SIM holder, suggested
installation at Advantech manufacturing)
–1 x PCIe x16
–1 x M.2 (E key for Wifi, suggested installation at Advantech manufacturing)

3 AIR-300 User Manual
Chapter 1 General Introduction
1.2.2 Display
Controller: According to customer-specified CPU selection
Resolution:
–VGA: supports1920x1200 @ 60 Hz
–HDMI: supports HDMI 2.0, 3840 x 2160 @ 30 Hz
1.2.3 Ethernet
Chipset:
–LAN1 Intel® i219LM
–LAN2/3/4 Intel® i210IT
Speed: 10/100/1000 Mbps
Interface: 4 x RJ45
1.3 Chipset
1.3.1 Functional specifications
1.3.1.1 Processor
1.3.1.2 Chipset
Processor Supports Intel 6th/7th Gen LGA1151 processor (up to 65W):
Memory Supports DDR4 2133 MHz up to 32GB
2 x 260-pin SODIMM socket type
Internal
Graphics
Features
Direct x 12, OpenGL 4.4
VGA + HDMI + 3rd optional display module
Intel® Display Power saving technology 6.0
Video
Accelerator
HW accelerated Media Decode: H.265/HEVC, H.264/MPEG-4
AVC, MPEG-2, VC-1/WMV9, JPEG/MJPEG, VP8 and VP9
HW accelerated Media Encode:H. H.265/HEVC, H.264/MPEG-4
AVC, MPEG-2, JPEG/MJPEG and VP8
SATA Interface
Intel C236 chip supports:
Supports several optional selections of Serial ATA III
Supports SATA data transfer rates of up to 6 Gb/s
Integrated AHCI controller
Supports mSATA socket
USB Interface
Intel C236 chip supports:
1 x EHCI Host Controller, supporting SuperSpeed USB 3.0 ports
1 x XHCI Host Controllers, supporting HighSpeed USB 2.0 ports
Supports wake-up from sleep states S3
Maximum 500mA for each USB port
Power
Management
Intel C236 chip supports:
Supports ACPI
ACPI-defined power states (processor driven C states)
ACPI Power Management Timer
SMI# generation

AIR-300 User Manual 4
1.3.1.3 Others
1.3.2 SUSI 4.0
1.4 Mechanical Specifications
1.4.1 Dimensions
228.3mm x 230mm x 399.92mm (W x H x D)
BIOS Intel C236 chip supports:
AMI 128-Mbit EFI Flash BIOS via SPI
Serial Ports
Up to six serial ports.
Supports IRQ Sharing among serial ports under Microsoft
Windows OS
COM1,COM2,COM3,COM4: RS-232/422/485
COM5,COM6: RS-232 (Optional)
Ethernet
LAN1 Intel i219LM, LAN2/3/4 Intel i210 IT
Supports 10/100/1000 Mbps.
LAN Connectors: Phone Jack RJ45 8P 90D(F)
Audio
Audio Codec: ALC888S-VD2-GR
Compliant with HD Audio specifications
Supports 16/20/24-bit DAC and 16/20/24-bit ADC resolution
Supports: Speak-out, Mic-in
Audio Connectors: Ear Phone Jack * 2
Battery Backup BATTERY 3V/210 mAh with WIRE x 1
SUSI API
Sequence Control Supported
DIO 16-bit programmable DIO
Watchdog Timer Multi-level WDT (set by Advantech iManager)
Programmable 1-255 sec / min
Hardware Monitor CPU Temperature / input Current / input Voltage
System Information Running HR / Boot record

5 AIR-300 User Manual
Chapter 1 General Introduction
Figure 1.1 AIR-300 mechanical dimension drawing
1.4.2 Weight
10.2 kg
1.5 Power Requirements
1.5.1 System power
Power Type: ATX
Power Input Voltage: 100-240V AC
Power Supply: 850W power supply
1.6 Environment Specifications
1.6.1 Operating temperature
With extended peripherals: 0 ~ 50° C with 0.7m/s air flow
1.6.2 Relative humidity
95% @ 40° C (non-condensing)
1.6.3 Storage temperature
-20 ~ 80° C (-4 ~ 176° F)
1.6.4 Safety
UL, CB, CCC, BSMI
1.6.5 EMC
CE/FCC Class B, CCC, BSMI
Unit: mm
228.30
230
399.92

AIR-300 User Manual 6

Chapter 2
2Hardware
Configuration

AIR-300 User Manual 8
2.1 Introduction
The following sections show the internal jumper settings and the external connector
pin assignments for application.
2.2 Jumpers
2.2.1 Jumper description
You may configure AIR-300 to match the needs of your application by setting jump-
ers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, remove the clip. Sometimes a jumper will have three pins, labeled 1,
2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
2.2.2 Jumper list
closed 2-3closedopen
12 12
closed 2-3closedopen
Table 2.1: Jumper list
J1 mSATA/PCIe setting (for CN31)
J2 mSATA/PCIe setting (for CN32)
J3 Auto Power On Setting
J4 CMOS reset
J5 COM1 power setting
CN4 Expansion Riser Card SKU setting

9 AIR-300 User Manual
Chapter 2 Hardware Configuration
2.2.3 Jumper locations
Figure 2.1 Jumper layout

AIR-300 User Manual 10
2.2.4 Jumper settings
2.2.4.1 mSATA/PCIe settings for CN31 (J1)
2.2.4.2 mSATA/PCIe settings for CN32 (J2)
2.2.4.3 Auto power on settings (J3)
J1 mSATA / PCIe Setting
Part Number 1653003101
Footprint HD_3x1P_79_D
Description PIN HEADER 3x1P 2.0mm 180D(M) DIP
Setting Function
(1-2) mSATA
(2-3) PCIe (Default)
J2 mSATA / PCIe Setting
Part Number 1653003101
Footprint HD_3x1P_79_D
Description PIN HEADER 3x1P 2.0mm 180D(M) DIP
Setting Function
(1-2) mSATA
(2-3) PCIe (Default)
J3 uto Power on Setting
Part Number 1655303020
Footprint HD_3x1P_79_D
Description DIP WAFER BOX 3x1P 2.0 180D(M)
Setting Function
(1-2) Auto Power On
(2-3) Power Button for Power On (Default)