Advantech TPC-307W User manual

User Manual
TPC-307W
7" Touch Panel Computer
製造商 : 研華股份有限公司
地址: 台北市內湖區陽光街365巷33號
電話 : [phone]

ii
TPC-307W User Manual
Copyright
The documentation and the software included with this product are copyrighted 2023 by
Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make
improvements in the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated or transmitted in any form or by any
means without the prior written permission of Advantech Co., Ltd. Information provided in
this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. as-
sumes no responsibility for its use, nor for any infringements of the rights of third parties,
which may result from its use.
Acknowledgements
Intel and Atom are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
This manual is applicable to the following models:
TPC-307W series
◼TPC-307W-PE20A
Part No. Edition 1
Printed in Taiwan October 2023

TPC-307W User Manual
iii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be free
from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been subject
to misuse, abuse, accident or improper installation. Advantech assumes no liability under
the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of our
customers never need to use our repair service. If an Advantech product is defective, it
will be repaired or replaced at no charge during the warranty period. For out- of-warranty
repairs, you will be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note an-
ything abnormal and list any onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product, and
any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize au-
thorization) number from your dealer. This allows us to process your return more
quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt) in
a shippable container. A product returned without proof of the purchase date is not
eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid to
your dealer.
0.

iv
TPC-307W User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded ca-
bles are used for external wiring. We recommend the use of shielded cables. This type of
cable is available from Advantech. Please contact your local supplier for ordering infor-
mation.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio fre-
quency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Opera- tion of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
甲類資訊技術設備
甲類設備為其他符合甲類設備限制值之資訊技術設備，而非符合乙類資訊技術設備的限制
值；雖然不可限制此類設備之行銷，但使用場所必須被限制，不得進行居住的環境中，且
應於其機器本體及使用說明書中含有下列警語:
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find the
latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service cen-
ter for technical support if you need additional assistance. Please have the following
information ready before you call:
0.
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software, etc.)
– A complete description of the problem
– The exact wording of any error messages

TPC-307W User Manual
v
Warnings, Cautions and Notes
Warning!
Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution!
Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed. Do
not attempt to recharge, force open, or heat the battery. Replace the bat-
tery only with the same or equivalent type recommended by the manufac-
turer. Discard used batteries according to the manufacturer's instructions.
Note!
Notes provide optional additional information.
.

vi
TPC-307W User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth.
Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equipment
and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it
fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment from
overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equip-
ment to the power outlet. By means of a power cord connected to a socket-outlet
with earthing connection.
9. Position the power cord so that people cannot step on it. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to
avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened
only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service per-
sonnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according to the
user's manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not leave this equipment in an environment where the storage temperature may
fluctuate below -20 °C (-4 °F) or above 60 °C (140 °F).
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY RE-
PLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOM-
MENDED BY THE MANUFACTURER, DISCARD USED BATTERIES ACCORDING
TO THE MANUFACTURER'S INSTRUCTIONS.
17. In accordance with the IEC 704-1:1982 specifications, the sound pressure level at
the operator position does not exceed 70 dB (A).
18. DISCLAIMER: These instructions are provided according to IEC 704-1. Advan- tech
disclaims all responsibility for the accuracy of any statements contained herein.
19. This product is not intended for use by children (this product is not a toy).
20. This equipment is not suitable for use in locations where children are likely to be
present.
21. Caution: The wire of the protective bonding conductor shall be green-and-yellow,
22AWG/0.3mm2 minimum.
0.

TPC-307W User Manual
vii
安全指示
1. 請仔細閱讀此安全操作說明。
2. 請妥善保存此用戶手冊供日後參考。
3. 用濕抹布清洗設備前，請從插座拔下電源線。請不要使用液體或去汙噴霧劑清洗設
備。
4. 對於使用電源線的設備，設備周圍必須有容易接觸到的電源插座。
5. 請不要在潮濕環境中使用設備。
6. 請在安裝前確保設備放置在可靠的平面上，意外跌落可能會導致設備損壞。
7. 設備外殼的開口是用於空氣對流，從而防止設備過熱。請不要覆蓋這些開口。
8. 當您連接設備到電源插座上前，請確認電源插座的電壓是否符合要求。
9. 請將電源線佈置在人們不易絆到的位置，並不要在電源線上覆蓋任何雜物。
10. 請注意設備上的所有警告和注意標示。
11. 如果長時間不使用設備，請將其同電源插座斷開，避免設備被超標的電壓波動損壞。
12. 請不要讓任何液體流入通風口，以免引起火災或者短路。
13. 請不要自行打開設備。為了確保您的安全，請由經過認證的工程師來打開設備。
14. 如遇下列情況，請由專業人員來維修：
◼電源線或者插頭損壞；
◼設備內部有液體流入；
◼設備曾暴露在過於潮濕的環境中使用；
◼設備無法正常工作，或您無法通過用戶手冊來使其正常工作；
◼設備跌落或者損壞；
◼設備有明顯的外觀破損。
15. 請不要把設備保存在超出我們建議的溫度範圍的環境，即不要低於 -20°C （-4°F）或
高於 60°C （140°F），否則可能會損壞設備。
16. 注意：如果電池放置不正確，將有爆炸的危險。因此，只可以使用製造商推薦的同一
種或者同等型號的電池進行替換。請按照製造商的指示處理舊電池。
17. 根據 IEC 704-1:1982 的規定，操作員所在位置的音量不可高於 70dB(A)。
18. 限制區域：請勿將設備安裝於限制區域使用。
19. 免責聲明：該安全指示符合 IEC 704-1 的要求。研華公司對其內容的準確性不承擔
任何法律責任。
20. 使用過度恐傷害視力。
21. 使用 30 分鐘請休息 10 分鐘。
22. 未滿 2 歲幼兒不看螢幕，2 歲以上每天看螢幕不要超過 1 小時。
23. 本產品為國內裝置使用時，其電源僅限使用架構電源模組所提供電源直流輸入， 不
得使用交流電源及附加其他電源轉換裝置提供電源這者，其電源輸入電壓及電流請依
說明書規定使用。

viii
TPC-307W User Manual
Safety Precaution - Static Electricity
For Skilled person follow these simple precautions to protect yourself from harm and the
products from damage.
◼To avoid electrical shock, always disconnect the power from your PC chassis be-
fore you work on it. Don't touch any components on the CPU card or other cards
while the PC is on.
◼Disconnect power before making any configuration changes. The sudden rush of
power as you connect a jumper or install a card may damage sensitive electronic
components.

TPC-307W User Manual
ix
Content
Chapter 1 General Information ...........................1
1.1 Introduction..............................................................................................2
1.2 Specifications ..........................................................................................2
1.2.1 General ....................................................................................2
1.2.2 System Kernel..........................................................................2
1.2.3 Communication Interface .........................................................2
1.2.4 LCD Panel................................................................................3
1.2.5 Touchscreen.............................................................................3
1.2.6 Environment .............................................................................3
1.2.7 EMC and Safety .......................................................................3
1.2.8 Power .......................................................................................3
1.2.9 External I/O ..............................................................................3
1.3 Dimensions and Cutout ...........................................................................4
Chapter 2 Installation ..........................................5
2.1 Transport and Unpacking ........................................................................6
2.1.1 Transport ..................................................................................6
2.1.2 Unpacking ................................................................................6
Figure 2.1 Power Connector and Power Lines 6
Figure 2.2 Power Connector 7
Figure 2.3 Power LED 7
2.2 Panel Mount ............................................................................................8
Figure 2.4 Panel Mounting – Positioning 8
Figure 2.5 Panel Mounting – Clamp with Screw 8
Figure 2.6 Panel Mounting – Clamp Fixing 9
2.3 VESA Mount ............................................................................................9
Figure 2.7 VESA Mounting 9
2.4 Cabinet Installation and Earth Grounding Setup...................................10
2.4.1 Installing TPC into Cabinet.....................................................10
Figure 2.8 Cabinet Installation 10
2.4.2 System Wiring ........................................................................10
2.5 System configuration.............................................................................11
2.5.1 Rear Bracket Removal ...........................................................11
2.5.2 AT/ATX Jumper Setting (PSON1) ..........................................12
Table 2.1: AT/ATX Function 12
Appendix A Connectors .......................................13
A.1 Jumper and Connector Location ...........................................................14

x
TPC-307W User Manual
A.1.1 Board Layout..........................................................................14
Figure A.1 Board Layout - Top View 14
Table A.1: Connector and Jumpers 14
A.2 Jumper Settings and Descriptions.........................................................15
A.2.1 CMOS Clear Function (JCMOS1)..........................................15
Table A.2: CMOS Clear Function 15
A.2.2 LCD Resolution Select (SW1)................................................15
Table A.3: LCD Resolution Select 15
A.3 Connector Pin Definition........................................................................16
A.3.1 Power Button Connector (BTN1) ...........................................16
Table A.4:Power Button Connector (BTN1) 16
A.3.2 Internal USB Connector (USB2H1 & USB2H2) .....................16
Table A.5: Internal USB Connector (USB2H1 & USB2H2) 16
A.3.3 LED Indicator Connector (LED2) ...........................................16
Table A.6: LED Indicator Connector (LED2) 16
A.3.4 RTC Battery Connector (BAT1)..............................................17
Table A.7: RTC Battery Connector (BAT1) 17
A.3.5 COM1 RS-232 Connector (COM1) ........................................17
Table A.8: Internal COM Port Connector (COM1) 17
A.3.6 COM2 RS-232/422/485 Connector (COM2)..........................18
Table A.9: COM2 RS-232/422/485 Connector (COM2) 18
A.3.7 Power Input Connector (DCIN1) ............................................18
Table A.10: Power Input Connector (DCIN1) 18
Appendix B BIOS Setup .......................................19
B.1 Entering Setup.......................................................................................20
B.2 Main Setup ............................................................................................21
B.3 Advanced BIOS Features Setup ...........................................................22
B.3.1 CPU Configuration .................................................................23
B.3.2 Power & Performance ............................................................24
B.3.3 PCH-FW Configuration ..........................................................25
B.3.4 Trusted Computing.................................................................26
B.3.5 ACPI Settings.........................................................................27
B.3.6 NCT61260 Super IO Configuration........................................28
B.3.7 NCT61260 HW Monitor..........................................................29
B.3.8 USB Configuration .................................................................30
B.3.9 Network Stack Configuration .................................................31
B.3.10 NVMe Configuration...............................................................32
B.4 Chipset Configuration ............................................................................33
B.4.1 System Agent (SA) Configuration ..........................................33
B.4.2 PCH-IO Configuration ............................................................34

TPC-307W User Manual
xi
B.5 Security..................................................................................................35
B.6 Boot .......................................................................................................36
B.7 Save & Exit ............................................................................................37

TPC-307W User Manual
1
Chapter 1 General Information
1Chapter 1
General Information

2
TPC-307W User Manual
1.1 Introduction
The TPC-307W Elkhart Lake series touch panel computer is a human machine
interface (HMI) equipped with an Intel® Atom™ X6211E dual core processor.
◼Industrial-grade 7" WSVGA TFT LCD with 50K lifetime and LED backlight
◼Fanless design
◼Intel® Elkhart Lake (EHL) Atom™ X6211E 1.30 GHz, dual core processor
◼Compact, fanless embedded system with aluminum alloy front bezel
◼Wide operating temperature range -20 ~ 60 °C (-4 ~ 140 °F)
◼True-flat, IP66-rated front panel
◼True-flat touchscreen with P-CAP multi-touch control
◼Supports AC/DC input with optional power adapter
◼Chassis grounding protection
1.2 Specifications
1.2.1 General
◼BIOS: AMI UEFI
◼Cooling System: Fanless design
◼Dimensions (W x H x D): 205 x 146.92 x 55.7mm (8.07 x 5.78 x 2.20 inch)
◼Weight (Net): 1.5 kg (3.3 lb)
◼Enclosure:
Front bezel: Die cast aluminum alloy
Back housing: SECC
◼Mounting: VESA mount (75 x 75), panel, wall
◼OS Support: Windows 10 Enterprise LTSB
1.2.2 System Kernel
◼CPU:
Intel® Elkhart Lake (EHL) Atom™ X6211E 1.30 GHz, dual core
◼Memory:
1 x DDR4 SO-DIMM (up to 16GB)
◼Watchdog Timer: Programmable as 1 ~ 255 second
1.2.3 Communication Interface
◼Serial Port:
1 x RS-232 (COM 1)
1 x RS-232/422/485 (COM 2)
◼LAN Port: 2 x 10/100/1000BASE-T RJ45 LAN
◼Expansion Slots: 1 x M.2 E Key 2230 (USB/PCIe)
◼Storage Slots: 1 x M.2 M Key 2242/2280 (SATA/PCIe)
◼Others:
2 x USB 3.0 Type-A
2 x USB 2.0 Type-A
1 x Line out

TPC-307W User Manual
3
Chapter 1 General Information
1.2.4 LCD Panel
◼Display Type: WSGA TFT LED LCD
◼Display Size: 7"
◼Max. Resolution: 1024 x 600
◼Max. Colors: 16.7M
◼Luminance (cd/m2): 500
◼Viewing Angle (H/V°): 160°/140°
◼Backlight Life: 50,000 hrs
◼Contrast Ratio: 800:1
1.2.5 Touchscreen
◼Light Transmission: 90% ± 3%
◼Type: Projected capacitive (P-CAP) multi-touch
1.2.6 Environment
◼Operating Temperature: -20 ~ 60 °C (-4 ~ 140 °F)
The Temperature of Safety Certification is from -20 ~ 50 °C (-4 ~ 140 °F)
◼Storage Temperature: -30 ~ 70 °C (-22 ~ 158 °F)
◼Humidity: 10 ~ 95% RH @ 40 °C, non-condensing
◼Ingress Protection: Compliant with IP66 on front panel
◼Vibration Protection: 1 Grms random vibration (5 ~ 500 Hz) during opera-
tion (with M.2 2242)
1.2.7 EMC and Safety
◼EMC: CE, FCC Class A, BSMI
◼Safety: UL, CCC
1.2.8 Power
◼Input Voltage: 24VDC ± 20%
◼Power Consumption: 19.2 W (typical)
1.2.9 External I/O
The arrangement of I/O ports is shown below.
A. Power receptor
B. USB 3.0
C. USB 2.0
D. RS-232 (COM 1)
E. RS-232/422/485 (COM 2)
F. LAN (10/100/1000)
G. Line Out

4
TPC-307W User Manual
1.3 Dimensions and Cutout
◼Dimensions (W x H x D): 205 x 146.92 x 55.7mm (8.07 x 5.78 x 2.20 inch)
Unit: mm
◼Cutout Dimensions: 192 x 138.5 mm (7.56 x 5.45 inch)

TPC-307W User Manual
5
Chapter 2 Installation
2Chapter 2
Installation

6
TPC-307W User Manual
2.1 Transport and Unpacking
2.1.1 Transport
When accepting a delivery, please check the packaging for visible transportation
damage and check the delivery for completeness by comparing it with your order
form. If you notice any shipping damage or inconsistencies between the contents
and your order, please inform the responsible delivery service immediately. Dur-
ing transportation, the TPC system should be protected from excessive mechan-
ical stress. If the TPC system is transported or stored without packaging, shocks,
vibrations, pressure, and moisture may impact the unprotected unit. Additionally,
damaged packaging indicates that ambient conditions have already had a mas-
sive impact on the device. Therefore, please use the original packaging during
transportation and storage. If the TPC system is transported in cold weather or is
exposed to extreme variations in temperature, ensure that moisture (condensa-
tion) does not build up on or inside the HMI device. Moisture can result in short
circuits and damage to the device. To avoid this, store the TPC system in a dry
environment and bring the system to room temperature before powering it up. If
condensation occurs, a delay time of approximately 12 hours must be allowed to
ensure that the system is completely dry before being switched on.
2.1.2 Unpacking
1. Unpack the TPC-307W device.
2. Configure the power mode if necessary (default: AT mode).
See Section 2.5.
3. Connect the power connector to the 24 VDC power lines of a power
adapter or in-house power source. DC power source shall be complied
with ES1 and PS2 requirements, output rating is 24 Vdc, minimum 0.83A,
with minimum operating temperature 60°C, and has to be evaluated ac-
cording to IEC/UL 60950-1 and/or IEC/UL 62368-1.
Figure 2.1 Power Connector and Power Lines
Warning!
The system may get damaged when the power is turned on
and the power source is not connected to the correct pins.

TPC-307W User Manual
7
Chapter 2 Installation
4. Plug the power lines into the system power receptor.
The terminal block is suitable for 12-24 AWG. Torque value 3 lb-in. Use
copper conductors only. Must be installed by skilled person.
At. No.
Wire
Range
Wire
Type
FW
TQ
Lb In.
V
A
UG
CA
MC420, MC421 (1C)
16-26
Cu
2
3
300
10
B, C
2(105), 4*
Figure 2.2 Power Connector
5. Power on the system. The power LED turns to blue.
LED Indicator:
Off - “dark”
ON - “blue”
Standby - “orange”
Figure 2.3 Power LED
6. Calibrate the touchscreen.
0.

8
TPC-307W User Manual
2.2 Panel Mount
There is an adhesive waterproof gasket on the front bezel. Make sure the water-
proof gasket is in position before installing the TPC-307W panel computer into
the panel opening.
1. Install the TPC into the panel opening. For adequate air circulation, the
TPC requires a certain clearance on all sides. The following diagram illus-
trates the minimum clearance (100mm) and the air inlet and outlet direc-
tions (blue arrows). The suggested mounting panel thickness is less than
6mm (0.236").
Unit: mm
Figure 2.4 Panel Mounting – Positioning
2. Find the four clamps and four long screws in the accessory pack. Insert
the screws (M4 x 25mm) into each clamp and tighten them to fasten the
clamp in place.
Figure 2.5 Panel Mounting – Clamp with Screw