Advantech UTC-318 Series User manual

User Manual
UTC-318
Ubiquitous Touch Computer
with 18.5” TFT LCD and Intel®
Core™i Processor

UTC-318 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc. Intel® and Celeron® are
trademarks of Intel Corporation.
IBM, PC/AT, PS/2, and VGA are trademarks of International Business Machines
Corporation.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp. RTL is a trademark
of Realtek Semiconductor Co., Ltd.
All other product names or trademarks are the properties of their respective owners.
For more information on this and other Advantech products, please visit us online at
http://www.advantech.com
or
http://www.advantech.com/ppc
For technical support and customer service, please visit our support website
http://support.advantech.com
This manual is for UTC-318.
Part No. 200K031831 Edition 2
Printed in China May 2019

iii UTC-318 User Manual
Declaration of Conformity
FCC Class A
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in residential installations.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on again, the user is encouraged to attempt to correct the interference
by implementing one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult your dealer or an experienced radio/TV technician for assistance.
Packing List
Before installing UTC-318, please ensure that the following materials have been
shipped:
1 x UTC-318
Accessories for UTC-318
–1 x Warranty card
–1 x Adapter
–1 x SATA cable
–1 x Packet of screws
If any of these items are missing or damaged, contact your distributor or sales repre-
sentative immediately.
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you require additional assistance. Please have the
following information ready before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A comprehensive description of the problem
–The exact wording of any error messages
Warning! Any changes or modifications made to the equipment that are not
expressly approved by the relevant standards authority may void your
authority to operate the equipment.

UTC-318 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect this equipment from all AC outlets before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket should be located near the
equipment and easily accessible.
5. Protect this equipment from humidity.
6. Place this equipment on a reliable surface during installation. Dropping or letting
the device fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure the power source voltage is correct before connecting the equipment to
a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If unused for a long time, disconnect the equipment from the power source to
avoid damage from transient overvoltage.
12. Never pour liquids into the openings of the device. This may cause fire or elec-
trical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following occurs, have the equipment checked by qualified service
personnel:
–The power cord or plug is damaged.
–Liquid has penetrated the equipment.
–The equipment has been exposed to moisture.
–The equipment is malfunctioning, or does not operate according to the user
manual.
–The equipment has been dropped and damaged.
–The equipment shows obvious signs of breakage.
15. Do not keep the equipment in an environment with a storage temperature of
below -20 °C (-4 °F) or above 60 °C (140 °F) as this may damage the compo-
nents. The equipment should be stored in a controlled environment.
16. Batteries that are incorrectly replaced are at risk of exploding. Replace only with
the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
17. In accordance with IEC 704-1:1982 specifications, the sound pressure level at
the operator's position does not exceed 70 dB (A).
DISCLAIMER: These instructions are provided in accordance with IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained herein.

v UTC-318 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 System Specifications ............................................................................... 2
1.2.1 General ......................................................................................... 2
1.2.2 Standard PC Functions................................................................. 2
1.2.3 Audio Function .............................................................................. 2
1.2.4 LAN Function ................................................................................ 3
1.2.5 Touchscreen (Optional) ................................................................ 3
1.2.6 Environment.................................................................................. 3
1.3 LCD Specifications.................................................................................... 4
1.4 Optional Modules ...................................................................................... 5
1.5 Dimensions ............................................................................................... 6
Figure 1.1 UTC-318 Dimensions ................................................. 6
Chapter 2 System Setup.......................................7
2.1 Quick Tour................................................................................................. 8
Figure 2.1 UTC-318 Front View................................................... 8
Figure 2.2 UTC-318 Rear View ................................................... 8
2.2 Installation Procedures.............................................................................. 9
2.2.1 Connecting the Power Cord.......................................................... 9
2.2.2 Connecting a Keyboard or Mouse ................................................ 9
2.2.3 Switching On the Power................................................................ 9
Figure 2.3 Connecting the Power Cord to the DC Inlet ............... 9
2.3 BIOS Setup Utility ................................................................................... 10
2.4 System Software Installation................................................................... 12
2.4.1 Method 1: Ethernet ..................................................................... 12
2.4.2 Method 2: External USB CD-ROM.............................................. 12
2.5 Driver Installation .................................................................................... 12
Chapter 3 Hardware Installation and Upgrades ...
.............................................................13
3.1 Introduction ............................................................................................. 14
3.2 HDD Installation ...................................................................................... 14
Figure 3.1 Installing an HDD...................................................... 14
3.3 mSATA Card Installation......................................................................... 15
Figure 3.2 Installing an mSATA Card ........................................ 15
3.4 WLAN Installation.................................................................................... 16
Chapter 4 Jumper and Connector Settings ......19
4.1 Jumpers and Connectors ........................................................................ 20
4.1.1 Setting Jumpers .......................................................................... 20
4.1.2 Jumper and Connector Functions............................................... 21
Table 4.1: Jumper and Connector Functions ............................ 21
4.1.3 Jumper and Connector Locations ............................................... 22
4.2 Jumpers .................................................................................................. 24
4.2.1 Jumper List ................................................................................. 24
Table 4.2: Jumper List ............................................................... 24
4.2.2 Jumper Settings .......................................................................... 24

UTC-318 User Manual vi
Table 4.3: JP1(D), JP3(EF): LCD Power................................... 24
Table 4.4: JP3(D), JP6(E), JP5(F), JP4(G): Clear CMOS......... 24
Table 4.5: JP4(D), JP5(EG), JP7(F): AT/ATX Power SEL ........ 25
Table 4.6: CN17(D): COM1 Ring .............................................. 25
Table 4.7: CN9(EF), CN14(G): COM1, COM2 Ring.................. 25
Table 4.8: JCASH1: Cash Drawer Power SEL.......................... 26
Table 4.9: CN10: CSAFE Power ............................................... 26
Appendix A I/O Pin Assignments ......................... 27
A.1 Pin Assignments ..................................................................................... 28
Table A.1: CN1(DE), CN2(FG): Backlight.................................. 28
Table A.2: CN3: Internal USB.................................................... 28
Table A.3: CN4(DEFG): LVDS .................................................. 29
Table A.4: CN4(G): LVDS.......................................................... 30
Table A.5: CN5(D), CN3(EF): eDP ............................................ 32
Table A.6: CN3(G): eDP ............................................................ 33
Table A.7: CN11(DF), CN10(G): VGA ....................................... 34
Table A.8: SATA(DEFG): SATA ................................................ 34
Table A.9: CN7(D), CN3(EFG): SATA Power............................ 35
Table A.10: CN8(D), CN5(G): Internal USB ............................... 35
Table A.11: CN9(D), CN6(EG), CN26(F): Touch........................ 36
Table A.12: CN13(DEG): DDR3L SODIMM ............................... 36
Table A.13: DIMM(F): DDR4 SODIMM....................................... 36
Table A.14: MINIPCIE1(DEF): Mini PCIE................................... 37
Table A.15: MSATA1(DEFG): mSATA ....................................... 39
Table A.16: CN14(D), CN10(F), CN7(G): COM4........................ 40
Table A.17: CN15(D), CN13(E), CN12(F), CN11(G): COM3...... 41
Table A.18: CN16(D), CN13(E), CN14(F), CN11(G): COM2...... 41
Table A.19: CN18(D), CN14(E), CN15(F), CN13(G): COM1...... 42
Table A.20: CN21(D), CN16(EF), CN23(G): Power-On Switch.. 42
Table A.21: CN22(D), CN15(E), CN16(FG): Speakers .............. 43
Table A.22: M.2 1(G): M.2 2230 ................................................. 43
Table A.23: CN23(D), CN17(EFG): LAN1/LAN2 ........................ 44
Table A.24: CN19(EF), CN21(G): External USB ........................ 45
Table A.25: CN20(EF), CN22(G): External USB ........................ 46
Table A.26: CN24, CN25 (D), CN18(EF), CN20(G): External USB
................................................................................. 47
Table A.27: CN26(D): External USB........................................... 48
Table A.28: CN27(D), CN21(E), CN22(F), CN25(G): Line-Out .. 49
Table A.29: CN28(D), CN22(E), CN21(F), CN24(G): Mic-In ...... 49
Table A.30: CN30(D), CN24(EF), CN27(G): HDMI .................... 50
Table A.31: CN31(DG), CN25(EF): DC-In.................................. 51
Table A.32: CN29(D), CN23(EF), CN26(G): RJ11 ..................... 51
Table A.33: Power Button........................................................... 52

Chapter 1
1General Information
This chapter gives background
information regarding UTC-318.
Introduction
System Specifications
LCD Specifications
Optional Modules
Dimensions

UTC-318 User Manual 2
1.1 Introduction
UTC-318 is a multi-purpose all-in-one computer equipped with a wide format, touch-
based LCD panel. The system can be easily integrated with additional peripherals
and display systems to support diverse self-service operations and interactive sig-
nage applications at various locations. Additionally, with the removable frame design,
the system can be panel mounted for control operations.
1.2 System Specifications
1.2.1 General
Dimensions (L x H x D): 475 x 295 x 43.5 mm (18.7 x 11.61 x 1.71 in)
Weight: 5 kg (11 lb)
Power adaptor: AC/DC (standard) 12 V, 84 W
Input voltage:100 ~ 240 VAC
Output voltage: 12 V @ 7 A
Disk drive housing: Supports one 2.5" SATA HDD
Front panel: IP65 rating for protection from water and dust
1.2.2 Standard PC Functions
CPU:
–Intel® Core™ i5-4300U (UTC-318E)/Core™ i5-6300U (UTC-318F) with
3 MB L3 cache
–Intel® Celeron® J1900 (UTC-318D)/Pentium® N4200 (UTC-318G) with
2 MB L2 cache
BIOS: AMI 16 MB Flash BIOS via SPI
System chipset: Intel® Core™ i5-6300U/i5-4300U/Pentium® N4200/Celeron®
J1900
System memory:
–1 x 204-pin SODIMM DDR3L 1333 MHz up to 8 GB (UTC-318D/E)
–1 x 260-pin SODIMM DDR4 2133 MHz up to 16 GB (UTC-318F)
–1 x 204-pin SODIMM DDR3L 1866 MHz up to 8GB (UTC-318G)
Serial ports: 1 x RS-232 COM, 1 x RS-232/422/485
USB ports:
–Supports up to 5 x USB 2.0/1 x USB 3.0 (UTC-318D)
–Supports up to 2 x USB 2.0/4 x USB 3.0 (UTC-318E/F/G)
Mini PCI-E bus expansion slot:
–Accepts 1 x mini PCIE device (wireless LAN card)
–Accepts 1 x M.2 2230/mSATA (UTC-318G)
Watchdog timer: Single-chip watchdog timer with 255 interval levels, setup
using software
Power management: Full ACPI (Advanced Configuration and Power Interface)
2.0 supports S0, S1, S3, S4, S5
1.2.3 Audio Function
Audio: High-definition (HD) audio, 2 x 1 W speakers
Optional audio output function

3 UTC-318 User Manual
Chapter 1 General Information
1.2.4 LAN Function
Chipset:
–LAN1 Intel® I218LM, LAN2 Intel® WGI211AT (UTC-318E)
–LAN1 Intel® I219LM, LAN2 Intel® WGI211AT (UTC-318F)
–LAN1 Intel® WGI211AT, LAN2 Intel® WGI211AT (UTC-318D/G)
Speed: 1000 Mbp
Interface: 2 x RJ45
Wake-on-LAN: Supports wake-on-LAN with ATX power control and LAN team-
ing (in fault tolerance)
1.2.5 Touchscreen (Optional)
1.2.6 Environment
Operating temperature: 0 ~ 40 °C (32 ~ 104 °F)
Storage temperature: -20 ~ 60 °C (-4 ~ 140 °F)
Relative humidity: 10 ~ 95% @ 40 °C (non-condensing)
Shock: 10 G peak acceleration (11 ms duration)
Certification:
EMC: CE, FCC, BSMI, VCCI
Safety: UL 60950, CB, CCC, BSMI
Vibration: 5 ~ 500 Hz 0.5 Grms random vibration
VESA support: 100 x 100 mm (3.93 x 3.93 in) with 8 x M4 screws; supports
landscape and portrait modes
Type 5-wire analog resistive (resistive flat glass)/projected
capacitive touch panel (PCAP flat glass)
Light Transmission 80%
Controller USB interface
Durability (touches in a lifetime) 36 million
Caution! Use suitable mounting apparatus to avoid personal injury.
Note! Please follow the recommendations provided in the user manual when
installing UTC-318.

UTC-318 User Manual 4
1.3 LCD Specifications
Display type: 18.5" TFT LCD
Max. resolution: 1366 x 768
Colors: 16.7M
Pixel pitch (H x V): 300 x 300 um
Viewing angle: 170°/160°
Luminance: 250 cd/m2
Note! The color LCD panel integrated with UTC-318 is of high quality and reli-
able. However, the display may contain a few defective pixels that do
not always illuminate. Even with the most up-to-date technology, it is
impossible to completely eliminate defective pixels. Advantech is
actively working to improve this technology.

5 UTC-318 User Manual
Chapter 1 General Information
1.4 Optional Modules
Memory:
–1 x 204-pin SODIMM DDR3L 1333 MHz up to 8 GB (UTC-318D/E)
–1 x 260-pin SODIMM DDR4 2133 MHz up to 16 GB (UTC-318F)
–1 x 204-pin SODIMM DDR3L 1866 MHz up to 8 GB (UTC-318G)
HDD: 2.5" SATA HDD
Operating system:
–WES 7P (32 bit)
–WES 7E (32 bit)
–Windows Pro Embedded 7 SP1 (64 bit)
–WE8S (64 bit)
–Windows Embedded 8.1 Industry Pro (64 bit)
–Windows 10 IoT Enterprise (64 bit)
–Linux Ubuntu 16.04 (except UTC-318G)
–Android 4.4 (only UTC-318D)
–Android 6.0 (only UTC-318G)
–Linux Ubuntu 18.04(only UTC-318G)
Touchscreen: 5-wire analog resistive (resistive flat glass)/projected capacitive
touch panel (PCAP flat glass)/glass panel
Power cord: 1702002600 (US) 1702002605 (Europe)
Wireless LAN module:
Part Number Description
1750008953-01
(UTC-318D/E/F) Metal antenna D.B 2.4+5G WLAN MHF1/113 BLK L350
968EMW0071
(UTC-318D/E/F) Wireless 802.11abgn AR9382 2T2R full-size DNXA-1
EWM-W163M201E
(UTC-318G) 802.11 a/b/g/n/ac,QCA6174A,2T2R,w/BT4.1,M.2
1750008954-01
(UTC-318G) Metal antenna D.B 2.4+5G WLAN MHF4/113 BLK L350

UTC-318 User Manual 6
1.5 Dimensions
Figure 1.1 UTC-318 Dimensions

Chapter 2
2System Setup
This chapter details the processes
for setting up UTC-318.
Quick Tour
Installation Procedures
BIOS Setup Utility
System Software Installation
Driver Installation

UTC-318 User Manual 8
2.1 Quick Tour
Before setting up UTC-318, take a moment to familiarize yourself with the location
and functions of the controls, drives, connectors, and ports.
When the UTC-318 is upright, the front panel should appear as shown in Figure 2.1.
Figure 2.1 UTC-318 Front View
Located at the rear of UTC-318 is the I/O section, as shown in Figure 2.2.
(The I/O section comprises serial, Ethernet, USB, HDMI, Line-Out/Mic-In, RJ11, and
DC-In ports, as well as a power button.)
Figure 2.2 UTC-318 Rear View

9 UTC-318 User Manual
Chapter 2 System Setup
A. COM port B. Line-Out
C. Mic-In D. Gigabit LAN x 2
E. HDMI F. 4 x USB 3.0, 2 x USB 2.0 (UTC-318E/F/G)
G. RJ11 1 x USB 3.0, 5 x USB 2.0 (UTC-318D)
I. DC-In H. Power button
2.2 Installation Procedures
2.2.1 Connecting the Power Cord
UTC-318 can be powered by a DC electrical outlet. When handling power cords,
ensure to only hold the plug ends. Please refer to Figure 2.3 when connecting the
male plug of the power cord to the UTC-318 DC inlet.
2.2.2 Connecting a Keyboard or Mouse
Before powering on the device, connect a keyboard or mouse to the relevant port in
the I/O section.
2.2.3 Switching On the Power
The power button is located at the rear of the UTC-318, as shown in Figure 2.3.
Figure 2.3 Connecting the Power Cord to the DC Inlet

UTC-318 User Manual 10
2.3 BIOS Setup Utility
This equipment is likely to have been set up and configured by the dealer prior to
delivery. Nonetheless, users may still need to use the UTC-318's BIOS setup utility to
adjust the system configuration data, such as the current date and time or hard drive
type. The setup program is stored in read-only memory (ROM) and can be accessed
by pressing “Del” immediately after powering on or resetting the computer.
The settings specified in the setup program are recorded in a special area of memory
called CMOS RAM. This memory is backed up by a battery to ensure the settings are
retained when the system is powered off or reset. When the power is turned on, the
system reads the settings stored in CMOS RAM and compares them to the results of
the equipment check conducted during the power on self-test (POST). If an error is
detected, an onscreen error message will be displayed, and users will be prompted
to run the setup program.
COM2 RS232/RS422/RS485 Selection
Enter the BIOS setup menu Advanced Super IO Configuration

11 UTC-318 User Manual
Chapter 2 System Setup
Select “Serial Port 2 Configuration”
Change Serial Port 2 Mode [RS-232/422/485]

UTC-318 User Manual 12
2.4 System Software Installation
Recent releases of operating systems from major vendors include setup programs
that load automatically and guide users through hard disk preparation and operating
system installation. The guidelines provided below will assist users in determining the
necessary steps for installing an operating system.
For software installation, an installed HDD is required. Software can be loaded on the
UTC-318 using either of the following methods:
2.4.1 Method 1: Ethernet
Download software to the HDD via the Ethernet port.
2.4.2 Method 2: External USB CD-ROM
If necessary, insert the operating system installation or setup disk into the system
disk drive.
The UTC-318 BIOS utility supports system bootup directly from the CD-ROM drive.
Users can also insert the system installation CD into the CD-ROM drive.
Power on or reset the system by pressing “Ctrl+Alt+Del”. UTC-318 will automatically
load the operating system from the disk or CD-ROM.
If presented with a setup or installation program’s opening screen, follow the
onscreen instructions. The setup program will guide users through preparing the hard
drive and installing the operating system. If presented with an operating system com-
mand prompt, such as A:\>, partition and format the hard drive before manually copy-
ing the operating system files to the hard drive. Refer to the operating system user
manual for instructions regarding partitioning and formatting a hard drive.
2.5 Driver Installation
After installing the system software, users can set up the Ethernet, chipset, graphics,
audio, USB 3.0, and touchscreen functions. All necessary drivers can be downloaded
from the Advantech website.
Note! Some distributors and system integrators may pre-install system soft-
ware before shipping UTC-318.
Note! The drivers and utilities used for UTC-318 are subject to change without
notice.
If in doubt, check the Advantech website or contact our application engi-
neers for the latest information regarding drivers and utilities.

Chapter 3
3Hardware Installation
and Upgrades
This chapter explains the UTC-318
hardware installation process.
HDD Installation
mSATA Card Installation
WLAN Installation

UTC-318 User Manual 14
3.1 Introduction
UTC-318 is a touch-based computer housed in an plastic enclosure. The system’s
rear cover must be removed in order to install an HDD, DRAM, or mini SATA card, or
to conduct hardware maintenance/upgrades.
3.2 HDD Installation
The UTC-318 internal controller can support one 2.5” SATA HDD. The SATA control-
ler accelerates data transfers and allows the SATA HDD to exceed 150 MB. To install
an HDD, follow the instructions below.
1. Detach and remove the rear cover.
2. Insert the HDD into the metal bracket and tighten the screws to affix in place
(see Figure 3.1).
3. The HDD cable (SATA 7P+1*5P-2.5/SATA(15+7)P) should be located next to
the metal brace. Connect one end of the HDD cable to the motherboard
(SATA1/SATA Power) and the other end to the SATA HDD.
4. Replace the rear cover and tighten the screws to secure in place.
Figure 3.1 Installing an HDD
Warning! Do not remove the rear cover until you have verified that no power is
flowing within UTC-318. The power must be switched off and the power
cord unplugged when servicing UTC-318.