AFN AFN7500HD User manual

AFN7500HD
USER MANUAL
v1.9.4_9_19

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Safety Precautions
CAUTION:
The lightning flash symbol, within an
equilateral triangle, is intended to alert the
user to the presence of dangerous voltage
and to prevent from risk of electric shock.
Warning:
To reduce the risk of electric shock, don’t
open the cover or cabinet. Refer servicing
to qualified personnel only.
The exclamation point within an
equilateral triangle is intended to alert the
user to important operating and
maintenance (servicing).
Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed
in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined

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by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measure:
1. Increase the separation between the equipment and receiver.
WARNING: The Decoder should not be exposed to dripping or splashed liquids.
No objects filled with liquids, such as vases, should be placed on the Decoder.
WARNING: Do not put a candle or lamp on the housing, as this can cause a risk of fire.
WARNING: The unit should be connected to a power supply only of the type described in the operating instructions or as marked on
the unit. If you are not sure of the type of power supply to your home, consult your local dealer or power company.
WARNING:Do not open the housing on this unit, as this may expose you to dangerous voltages and radiation.
WARNING: The battery of remote control should not be exposed to excessive heat such as sunshine, fire, or the like.
Unit Cleaning: After the unit power is turned off, you can clean the housing, panel and remote control with a soft cloth lightly
moistened with a mild detergent solution.
Attachments: Never add any attachments and/or equipment without the manufacturer consent; as such additions may result in the
risk of fire, electric shock or other personal injury.
Locating: Slots and openings in the housing are provided for ventilation to protect it from overheating. Do not block these openings
or allow them to be blocked by placing the Decoder on a bed, sofa or other similar surface, nor should it be placed over a radiator or
heat register.

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Power Cord Protection: Place the power supply cord out of the way, where it will not be walked on. Please take special attentions to
cords at plugs, convenience receptacles and the point where they exit from the unit.
Object and Liquid Entry: Never put objects of any kind into this Decoder through openings, as they may touch dangerous voltage
points or short-out parts that could result in a fire or electric shock. Never spill any liquid on the Decoder.
Note: Moisture may be formed inside the unit in the following conditions:
1. When the unit is suddenly moved from a cold environment or an air-conditioned room to a warm place.
2. Immediately after a heater has been turned on.
3. In a steamy or very humid room.
If the moisture forms inside the unit, it may not operate properly. To correct this problem, turn on the power and wait about two
hours for the moisture to evaporate.
Parts Replacement: When parts need to be replaced, user should make sure the service technician use the replacement parts
specified by the manufacturer or having the same characteristics as the original part. Unauthorized replacement may put the unit in
the risk of fire, electric shock or other hazards.
Any decoder being sold or transferred should be reset to factory default settings to eliminate any PIN, Channel Lock, or other user
preferences.

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Table of Contents
Safety Precautions .....................................................................................................................1
Start Here ....................................................................................................................................6
Unit and Remote Control Hardware ........................................................................................7
Decoder Front Panel ......................................................................................... 7
Decoder Rear Panel........................................................................................... 8
Remote Control.................................................................................................. 9
Initial Setup...............................................................................................................................10
Basic Operations ......................................................................................................................15
Standby and On Modes ..................................................................................15
Watching and Recording Live TV....................................................................16
Viewing Program Information .................................................................................................................................... 16
Controlling Playback with Time Shift ......................................................................................................................... 17
Setting a Reminder ..........................................................................................19
Cancel a Reminder........................................................................................... 21
Recording Programs........................................................................................22
Timer Conflict...................................................................................................25
Cancel a Recording ..........................................................................................26
Favorites ........................................................................................................................................................................ 28

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Getting to Know the Menu ......................................................................................................30
Guide.................................................................................................................30
Library ...............................................................................................................32
Live TV ............................................................................................................... 35
Search ...............................................................................................................42
Settings .............................................................................................................45
Parental Control ........................................................................................................................................................... 46
User................................................................................................................................................................................ 61
Installation..................................................................................................................................................................... 70
CA (Conditional Access) ............................................................................................................................................... 78
Time ............................................................................................................................................................................... 83
System ........................................................................................................................................................................... 92
Timers ...............................................................................................................97
General Troubleshooting .................................................................................................................................... 101
Troubleshooting Tips ........................................................................................................................................... 103
Questions and Answers....................................................................................................................................... 105
Technical Specifications ...................................................................................................................................... 108

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Start Here
Your AFN7500HD decoder must be registered and activated prior to use. Register at the “Manage My Decoder” link on
http://www.myafn.net
More Info? Visit http://www.myafn.net, refer to the AFN Info section for the latest help, manuals, fact sheets, and other useful tips.
Items in the Decoder Box

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Unit and Remote Control Hardware
Decoder Front Panel

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Decoder Rear Panel
Notes:
Connect your satellite antenna to ‘LNB In A’. There is currently no reason to connect to “LNB In B’.
HDMI provides the best quality output to your television.
The USB port is only used for manual firmware upgrades, and cannot be used for additional DVR storage.
The LAN port is currently inactive.

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Remote Control
Currently, the Green, Yellow, and Blue buttons next to the Red REC button are not being used for any functions.

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Initial Setup
Congratulations on receiving your new Decoder!
Correctly connecting the various cables and power supply is the first step to get your decoder setup. Refer to the previous section
“Decoder Rear Panel” to identify and find the proper locations to connect all cables. Connect either the HDMI or CVBS cable from the
decoder to your television. Next, connect the satellite input cable from your satellite dish to the “LNB IN A” connector. Finally, connect
the power supply to the 12V power port connection on the decoder and then turn the power on. Your decoder comes with plug
adapters for United States, European, and United Kingdom wall-mounted power outlets.
Next, you’ll need to set up the decoder to acquire the AFN satellite signal using the circular navigation wheel on your decoder’s remote
control. The main buttons you’ll use on the remote control are identified below.
(The Navigation circle, menu, and exit button can also be found on the front of your decoder)

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The first screen you’ll see allows you to select your time zone. A map of all time zones linked to UTC can be found at
https://www.timeanddate.com/time/map/

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Next, you need to select the correct satellite. The latest decoder settings guides for each satellite AFN uses to deliver content worldwide
are available for download at http://www.myafn.net/. At the time of updating this User Guide, this information is also included on page
71 of this manual. Note for the below image, Eurobird 9B listed is actually Eutelsat 9B.
LNB, Transponder, and DiSEqC1.1 do not need to be altered. Press ’Continue’ to proceed.

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From here, you’ll be taken to a progress bar screen.
Once the scan is complete, you will then be notified how many services were found.

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The number of services found will depend on your location and satellite/transponder.
If no services are found, please contact the AFN Helpdesk at [phone], DSN [phone], or via email at [email protected]
for assistance troubleshooting problems you may encounter.
After selecting continue, the current live TV program will appear on the screen.

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Basic Operations
Standby and On Modes
Your Decoder has four power modes:
1. Standby and Sleep mode: turns off the HDMI, CVBS, and audio outputs. It also disables the remote functions except for the power
on and off. The red standby LED illuminates and the LED displays the current time. Internally the 7500 continues to process the
signals and all pertinent data processing, including scheduled recordings.
2. On mode: This is when the power cable is plugged into a wall outlet, and the user has pressed the [Standby] button on the front
of the Decoder or the [Power] button on the remote control. In On mode, the Decoder will output video and audio to your TV
and will be operational. Press the [Power] button on the remote control while in On mode to return the unit to Standby mode.
3. Off mode: This is only when the power cable is unplugged. There is no on/off switch on the unit. Please be advised, unplugging
your decoder will prevent updates from downloading and installing on your decoder, which may result in the loss of
authorization and take several hours to resolve. We recommend you always leave your decoder in standby mode when not in
use. Upgrades and key loss are mutually exclusive issues. Unplugging the decoder may cause one or the other, or both to fail,
however not receiving a download, in and of itself, does not cause a loss of authorization.
Auto Standby and Sleep Time
In the Settings Menu under ‘Time’, you can set when Decoder goes into Auto Standby and Sleep Time.
The ‘Auto Standby’ function allows the user to set the period of time after which the Decoder goes into Standby mode.
The ‘Sleep Time’ function allows the user to set a time period after which the Decoder will go into Standby mode if there has been no
activity on the Decoder.

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Watching and Recording Live TV
To watch live TV, press [EXIT] while in any menu.
Viewing Program Information
While watching a program, press [INFO] to open the information bar. This bar will show the current channel number, the channel ID,
the title of the current and next program on the channel, the program’s audio format, and duration of the program. It will also indicate
if the Decoder has detected Electronic Program Guide (EPG) or Closed Captioning (CC) content. Press [INFO] again to open a window
with extended EPG information, if available. Press [INFO] or [EXIT] to close the window.
Figure 1: Live TV with information window

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Controlling Playback with Time Shift
When watching live TV, pressing [PLAY/PAUSE ►II] will start Time Shift, which allows the user to pause the current program, buffering it
to internal storage. This allows the user to control live content.
Figure 2: Time Shift window

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Using the Electronic Program Guide
Your Decoder can read metadata from incoming signals, allowing it to generate an Electronic Program Guide (EPG) with detailed
information about programs such as name, description, start and finish time, rating, and more. This information is provided live via
your satellite connection.
To open the EPG, press [EPG] while watching live TV or go to Guide in menu.
Figure 3: The Electronic Program Guide window
• You can highlight channels with [▲/▼] and navigate through past, current, and upcoming events with [◄/►]. The
highlighted event’s information will be displayed in the right-side panel of the EPG window, and can be turned on or off by
hitting the "Info" button on the remote.
• Press [OK] on any program allows the user to set a timer or recorder for the selected program.
• To close the EPG window, press [EXIT].

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Setting a Reminder
Press the ‘EPG’ button and navigate to the program you wish to set a reminder for. To select the program, press the [OK] button.
On the following menu, select ‘Add Reminder’.