
PSPW-R4 9
X. WARRANTY TERMS
ADVANCED INDUSTRIAL COMPONENTS INC.
LIMITED WARRANTY INFORMATION
Advanced Industrial Components’ warranty obligations are limited to the terms set forth below:
Advanced Industrial Components Inc. (“AIC”) warrants to the original purchaser that this product will be
free of manufacturing defects in material and workmanship for a period of one (1) year from the original
purchase date, or eighteen (18) months from AIC’s original invoice, whichever expires first. The original
purchase date as used herein shall mean the date stated in the vendor’s original invoice.
AIC will, at its option, repair or replace this product without charge if it is found to be defective during
the limited warranty period specified above. If AIC chooses, at its discretion, to replace any product for
which there is a valid warranty claim, AIC shall replace the product with the same model or, if such
model is not available, with a model which is, in AIC’s reasonable judgment, the nearest compatible
model available at the time of replacement. Note that each purchaser is limited to one (1) product
replacement during the warranty period of the original claim.
NOT UNDER COVERAGE BY THIS WARRANTY
This limited warranty covers defects encountered in normal use of the product while operating according
to the specifications set forth by AIC. The warranty is void and shall not apply to the following,
including, but not limited to:
1. The failure or malfunction results from improper or negligent operation, abuse, misuse or
maintenance or unauthorized alteration.
2. Malfunctions resulting from, or repairs necessitated by, uses of the product for purposes other
than that for which it was designed, or resulting from flood, fire, wind, lightning, freezing, or
any other natural disaster, an act of God, an act of destruction, theft, or accident.
3. Damages to the product that occur during shipment.
4. Damages caused by improper or faulty installation.
5. Products exposed to corrosive elements harmful to the structural integrity and durability of
the product.
6. Products installed outside of Canada and the United States.
AIC shall not be liable for any direct, special, incidental, or consequential damages caused by the use,
misuse, or inability to use this product. AIC is under no legal obligations to rectify, including but not
limited to, lost profits, downtime, goodwill, damages to or replacement of equipment and property.
Purchaser assumes all risk and liability for loss, damage or injury to purchaser and purchaser’s property
and to others and their property arising out of the use, misuse or inability to use this product. This limited
warranty shall not extend to anyone other than the original purchaser of the product.
MAKING A WARRANTY CLAIM
To file a claim under this warranty, the purchaser must do the following during the warranty period:
Before returning the product to AIC for warranty service, the purchaser must complete the Warranty
Claims Form (attached) and fax it to AIC at (905) 829-4646. Upon preliminary assessment of the claim,
AIC will send the purchaser a Request for Inspection Form, along with an Inspection Tag and a Return
Merchandise Authorization (RMA) number. The Inspection Tag and RMA number must be clearly
displayed and attached to the product on its return to AIC before it can be processed. Proper packing of
the product in the original container, or equivalent, is the responsibility of the purchaser. This warranty
does not cover expenses or labour for disassembly, removal, shipment, reassembly or reinstallation; the
purchaser will be responsible for such costs.
AIC RESERVES THE RIGHT TO CHANGE SPECIFICATIONS OR DISCONTINUE MODELS WITHOUT NOTICE.
Advanced Industrial Components For customer service call: 1-888-738-1350