Aidcall Touchsafe Pro Maxpage User manual

DocNo.FM5611issueCPage1
Touchsafe®Pro
WirelessNursecallSystem
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MaxpageTerminal
InstallationGuide
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Aidcalloperatesapolicyofcontinualproductimprovementand
reservestherighttomodifythespecificationofitsproducts.
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Ifanyvariationtothedetailsinthisdocumentaresuspectedplease
contactAidcall’sTechnicalSupport.
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Aidcall,abusinessunitofLegrandElectricLtd
CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.
T:+44(0)1670357431www.aidcall.co.uk
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DocNo.FM5611issueCPage2
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CONTENTS
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SectionTopicPage
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1ProductOverview2
2ImportantSafetyInstructions3
3RegulatoryInformation 4
4Maintenance&Care4
5MaxpageKit5
6Installation6
7MaxpageSetup 9
8PanelSetup11
9ReplacingthePSUBattery13
10Specification 14
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CONTENTS
1. PRODUCTOVERVIEW
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TheMaxpageTerminalissuppliedwithaminiPS/2computerkeyboardtotypeandsendtextmessages
directtoJ25Pagers.ItwillalsosendalarmcallinformationtothePagersdirectfromtheTouchsafePro
Nursecallsystem.Pagersareboughtseparately,there’snolimithowmanycanbeusedpersystem.
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Note:theJ25wasreplacedbytheScopemodelinJuly2016–botharecompatiblewithMaxpageTerminals.
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TheTransmitterrequiresconnectiontothePSUandthePagerPortonaTouchsafeProNursecallPanel.
StaffwillthenbealertedtoacallnomatterwheretheyareviatheirportablePagers.
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ThesystemcanbesetupsoallcallsarereportedtoallPagersatalltimes,orday/nightgroupscanbesetso
differentPagerscanbealerteddependingonthetimeofday.Thetypesofcallthatarereportedtothe
Pagerscanbesetalongwiththebeeppatterntoidentifydifferentcalltypes.FurthermorePagerscanbe
configuredintozonessocallsareonlynotifiedtothestaffresponsibleforspecificareas.
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RefertotheJ25PagerUserGuide(AidcallDocNo.FM5615)orScopePagerUserGuide(Aidcall
DocNo.FM5620)fordetailsonsetupandhowthePagersoperate.
J25Pager
(AidcallPartNo.W07280)
ScopePager
(AidcallPartNo.W07600)

DocNo.FM5611issueCPage3
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2. IMPORTANTSAFETYINSTRUCTIONS
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Readandunderstandtheseinstructionsbeforeuse.Keeptheseinstructionsforfuturereference.
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IsolatethemainssupplybeforeremovingthePSUcover.
DonotdisassembletheMaxpageTerminal/PSUorattempttorepairityourself.
Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.
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ThePSUshouldonlybeconnectedtoa220‐240VAC50/60Hzmainssupply.Ifyouareunsureofthetype
ofpowersupplyconsultyourlocalpowercompany.
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DangerofexplosionifthePSUrechargeablebatteryisincorrectlyreplaced.Useonlymanufacturer
approvedbatteryasidentifiedinsection9ofthismanual.
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Onlyusemanufacturerapprovedcableduringinstallation.Seesection6ofthismanualfordetailsof
cabletype,recommendedcolourcodeandcablelengthrestrictions.
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Thisproductshouldbelocatedatleast2metresawayfromanyotherelectronicequipment.
Failuretoprovidethisseparationmayresultinreducedradiorange.
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Donotlocatethisproductabovearadiatororotherheatsource.
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Donotexposetodirectsunlight.
Donotsubmergeinwateranddonotuseindamporhumidconditions.
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Donotexposethisproducttodrippingorsplashingwater.
Liquidscancauseafailureand/orafirehazard.
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Cleanwithadampclothandanon‐abrasivecleaningproduct.Polishwithadryduster.DONOTusea
wetcloth.
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Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,
polishes,etc.)whencleaningthisproduct.
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Attheendofitslifethisproductshouldbedisposedofandrecycledinaccordancewiththe
environmentalregulations.SeetheRegulatoryInformationinsection3below.
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DocNo.FM5611issueCPage4
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3. REGULATORYINFORMATION
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ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.
LowVoltage;2006/95/EC
ElectroMagneticCompatibility;EMC2004/96/EC
RestrictionofHazardousSubstances;RoHS2011/65/EU
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ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe
disposedofwithothercommercialwasteattheendofitsworkinglife.
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TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace
torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe
environment,treathazardoussubstancesandavoidincreasinglandfill.
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Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase
contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.
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Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe
hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.
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TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof
batteries.
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Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.
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NTENTS
4. MAINTENANCE&CARE
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ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan
annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof
trainedServiceEngineerswhospecialiseinwirelessNursecallsystems.
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Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall
batteries,afullsystemtest,softwareupdates(whereapplicable)andaServiceCertificate.
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FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices
teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance
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MONTHLYMAINTENANCE
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MaxpageTerminalsdonotrequireanyregularmaintenance,ifaunitshowssignsofexternaldamageit
shouldbereplacedimmediatelybyaServiceEngineer.Productsneedingrepaircanbereturnedviathe
website;www.aidcall.co.uk/healthcare/support/repair
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ANNUALMAINTENANCE
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TherechargeablebatteryinthePSUshouldbetestedeveryyearbyaServiceEngineerandreplacedevery5
years.Seesection9fordetailsofbatterytype.
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DocNo.FM5611issueCPage5
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5. MAXPAGEKIT
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TheMaxpagekit(AidcallPartNo.E40119)includestheMaxpageTerminal&Antenna,minikeyboard,
12V/3Aboxedpowersupply,12V/7Ahrechargeablebattery,mainslead,lowvoltagepowerleadanda
serialdatalead.Note:theplug‐topPSUalsointhekitisnotused.
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TRANSMITTERLED’s
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TheREDPOWERLEDshouldbepermanentlyilluminatedwhenthe12VPSUisconnected.
TheGREENTRANSMITTINGLEDwillonlyilluminatewhenasignalistransmittedtothePagers.
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POWERSUPPLYLED’s
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TheGREENPOWERLEDshouldbepermanentlyilluminatedwhentheMainssupplyishealthy.
TheREDFAULTLEDwillilluminateifthe12Voutputorbatteryfusehasblown.
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WhipAntenna(120mmhigh)
withBNCConnector
Red PowerLED
DesktopEnclosure
226x160x70mm(LxWxH)
GreenTransmittingLED
WallMountedEnclosure
200x230x80mm(HxWxD)
12V7Ah
RechargeableBattery
2mMainsLead
Green PowerLED
Red FaultLED
MaxpageTerminal&Antenna
12V/3APowerSupply
HingedLid(1ScrewFixing)
2Line/16Character
BacklitLCDDisplay
BacklitKeyboard
RearPower&DataSockets
PS/2MiniKeyboard
1.5mPower Lead1.8mDataLead

DocNo.FM5611issueCPage6
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6. INSTALLATION
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SITEWIRING
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TheMaxpageTerminalandminikeyboardshouldbeplacedonaworkstationinasecureareaandatleast
2metresawayfromanyotherelectronicequipmenttoavoidinterference.
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IMPORTANT:AVOIDLOCATINGTHEMAXPAGETERMINAL…
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WITHIN2METRESOF
OTHERELECTRONIC
EQUIPMENT
DIRECTLYABOVEA
HEATER
INDIRECTSUNLIGHT NEARTOSPLASHING
WATER
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TheMaxpageTerminalmustbewithin20metrescablerunofaTouchsafeProDisplayPanel.
Note:Iftherearemultiplepanelsconnecttotheonewhichismostcentrallylocatedonthesite.
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Thebattery‐backedpowersupplyunitshouldbewallmountedwithin1.5metresoftheMaxpageTerminal
andwithin2metresofanun‐switchedmainssupply.
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TheminikeyboardsimplyplugsintothePS2KeyboardsocketontherearoftheMaxpageTerminal.
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RADIORANGE
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Constructionmaterialssuchasfoilbackedplasterboard,reinforcedconcreteorstonewallswillreduce
range.Environmentalconditionssuchashighlevelsoftransmissionatnearbyfrequenciesoremissions
fromotherelectricalequipmentmayfurtherreducerange.Clearline‐of‐sightwillgiveamaximumradio
rangeof1mileradiusfromthetransmitter.
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E40119
MaxpageTerminalKit

DocNo.FM5611issueCPage7
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6.INSTALLATION
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TheMaxpageTerminalrequiresapoweranddataconnection;poweristakenfromthe12V/3Abattery
backedPSUanddatacomesfromthePagerPortonanyTouchsafeProDisplayPanel.

POWERSUPPLYUNIT

Undothesinglelidfixingscrewandopenthelid.
Note:ifthelidisremovedensuretheSafetyEarthisre‐connected.

PositionthePSUwithin2metresofanun‐switched13Amainssocket.
Fixthepowersupplyunittothewallusingthe3holes“A”asshownbelow.

Connectthemainsleadprovidedtothepowersupplyunitmainsterminalsusingthecolourcodeinthe
tablebelow.Note:theplugisfittedwitha240VAC5ABS1362fuse.

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ThePSUshouldonlybeopenedduringinstallationandservice–thelidmustbescrewed
shutatallothertimestopreventtheriskofelectricshock.NeverleavealivePSU
unattendedwiththelidopen.


LOWVOLTAGELEAD

Cutthesocket(female)connectoroffoneendoftheDCextensionleadprovidedinthekit.
Strip‐backtheinsulationandconnecttothePSUusingthecolourcodeinthetablebelow.
Plugtheleadintothe12VDCsocketontherearoftheMaxpageTerminal.











MainsConnection

Colour Terminal
Brown L
Blue N
Green/Yellow E
160mm
65mm
145mm
A
AA
12V/3ABoxedPSU
E
N
L
O/P
+‐
CutSocket
offLead
PlugintoMaxpage
Terminal
1.5mLead
12VDCConnection
ColourTerminal
White12V
Screen0V

DocNo.FM5611issueCPage8


6.INSTALLATION

RS232DATALEAD

Cutthesocket(female)connectoroffoneendoftheSerialDataleadprovidedinthekit.
Strip‐backtheinsulationandconnect3wirestotheTouchsafePropanelPAGERterminalsusingthecolour
codeinthetablebelow.ItisimportantthattheRTSandCTSwiresarejoinedtogether.

Note:thedataleadcanbeextendeduptoamaximumof20metresusingLSF(LowSmokeandFume)
screenedTCCA8corealarmcable.ThiscableisavailablefromAidcallbythemetre;PartNo.YW1730.

PlugtheleadintotheRS232INTERFACEsocketontherearoftheMaxpageTerminal.
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
CONNECTIONDETAILS

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Itispossiblewirecoloursmaychangewithoutnotice‐itisgoodpracticetocheckcontinuityof
eachwirecolourtotherelevant9Pin“D”PinNo.withadigitalmeterbeforeterminating.


Maximum20m cablelength
betweenPanelandMaxpageTerminal
CutSocket
offLead
PlugintoMaxpage
Terminal
1.8mLead
RS232InterfaceConnection
PinNo.Colour Terminal ConnectTo…
1RedDCD
2Orange TXD TouchsafeProPagerPortRX
3GreenRXD TouchsafeProPagerPortTX
4Yellow DTR
5Black0V TouchsafeProPagerPort0V
6VioletDSR
7WhiteRTS IMPORTANT:LinkRTStoCTS
byjoiningwhite&greywires
8GreyCTS
9BlueRI
BodyBrown Screen
IMPORTANT
LooptheCableonce
throughtheFerriteSleeve
p
rovidedwiththePanel
TouchsafeProPanel
PagerPort
PlugintoMaxpage
Terminal
Socket
NotUsed
5
16
9

DocNo.FM5611issueCPage9

7. MAXPAGESETUP

Switch‐ontheMaxpageTerminal,itwillfirstdisplaythesoftwareversion(V3.07)andtheManufacturer
followedbyaServiceNumberbeforereachingthestandbyscreenasshownbelow;

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Pressandholdbothbracketkeys()togetherthenpressthe2key,thedisplaywillchangeto;

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Enter123456andthedisplaywillchangeto;
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Press2forPortsandthedisplaywillchangeto;

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Press1forTransmitterandthedisplaywillchangeto;




AdjustBaudandIgnoreBusysettingsasshownaboveandpress)toenter,thedisplaywillchangeto;




AdjustInvertDataandPocsagTonesettingsasshownaboveandpress)toenter,thedisplaywillchangeto;




AdjustEncodingsettingasshownabovethenpressDELtogobacktothemenushownbelow;

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Press2forRS232andthedisplaywillchangeto;








MAXPage12:05AM
PagerID:[____]
EnterPassword:
[______]
1.Pagers2.Ports
3.Alarm4.System
1.Transmitter
2.RS232
Baudrate[_512]
IgnoreBusy[Y]
InvertData[N]
PocsagTone[A]
Encoding[Alpha]

1.Transmitter
2.RS232
1.Communication
2.Protocol

DocNo.FM5611issueCPage10
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7.MAXPAGESETUP

Press1forCommunicationandthedisplaywillchangeto;

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AdjustBaudandParitysettingsasshownaboveorpress)andenter,thedisplaywillchangeto;

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AdjusttheData,StopandFlowControlsettingsasshownaboveandpress)toenter.
PressDELtoreturntothemenu;
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Press2forProtocolandthedisplaywillchangeto;
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AdjusttheProtocolandLookupIDsettingsasshownaboveandpress)toenter.
PresstheDELkeytostepbackwardsthroughthemenusbacktothestandbyscreen.



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Pressandholdbothbracketkeys()togetherthenpressthe5key,thedisplaywillchangeto;


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Press2tosettheTimeandthedisplaywillchangeto;

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
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Press(and)tomoveacrossthefieldsandenterthetimein24hourclockformat(i.e.13:00=1PM).
PressSENDtosetthetimethenpressDELtoexitbackthroughthemenustothestandbyscreen.
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IfyouwanttosendtextmessagesdirecttothePagersfromthekeyboardthenthePagerID’swill
needsetting‐upintheMaxpageTerminal‐Refertothemanufacturer’smanualfordetails.

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Baudrate[9600]
Parity[EVEN]
Data[7]Stop[2]
FlowCtrl[NONE]
1.Communication
2.Protocol
Protocol[ESPA4]
LookupID?[N]
MAXPage12:05AM
PagerID:[____]
1.Pagers 2.Time
3.Reminders
SetTime_[12:00]

DocNo.FM5611issueCPage11

8. PANELSETUP

GototheTouchsafeProMasterPanel(ID1),LogonasanEngineerandselectthePanelDetailsoption…

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
StillonTouchsafeProMasterPanel(ID1),selecttheCommonPagersoption…










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

Alternatively,PagerscanbesettooperatebyZone‐seenextpage…
S
NotesonPagerID’s

J25Pagerscanbeprogrammedwithupto6differentID’s
ScopePagerscanbeprogrammedwithupto8differentID’s
TheseID’sare7digitslongbutonlyenterthelast3digitsoftheID’sintheboxesabove
RefertotheJ25PagerUserGuide(AidcallDocNo.FM5615)formoreinformation
RefertotheScopePagerUserGuide(AidcallDocNo.FM5620)formoreinformation
S
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SelectthePanelIDtheMaxpageTerminal
isbeingconnectedtofromthePagingPanel
pull‐downbox.
Note:thisonlyneedstobesetonthe
MasterPanel(ID1).

PresstheSavebuttonthenClosetoexit.

Enterthe3digitPagerID’sintheboxes
alongsideeachcalltypegroup(Cardiac,
Emergency,etc.)foronesyouwanttobe
notifiedduringtheDay,Night1andNight2
modes.

Thekeypadwillbedisplayedwhenyouclick
onaboxtoenterapagerID‐youmayneed
topressthe123#?buttontoselectthe
numerickeypad.

PresstheSavebuttonthenClosetoexit.

DocNo.FM5611issueCPage12

8.PANELSETUP

StillonTouchsafeProMasterPanel(ID1),selecttheZonedPagersoption…

















GototheTouchsafeProPanelwiththeMaxpageTerminalconnected,LogonasanEngineerandselectthe
PagingSetupoption…

















BEEPCODETABLE

ESPABeepCodeJ25PagerBeepPattern Scope PagerBeepPattern

0,1,5,96singlebeeps8singlebeeps
2,66doublebeeps8doublebeeps
3,78triplebeeps8triplebeeps
4,8high/lowbeeps+vibrate8fourbeeps

EntertheBeepCodetochoosethebeeppatternthePagerwillsoundforeachcalltype.





SettheProtocoloptiontoESPA/Maxpage.

SelecttheBeepCodesyouwantthePager
tosoundfromthepull‐downboxes
alongsideeachcalltype.
Note:only4differentbeeppatternsare
availablewiththeESPAoption‐seethe
BeepCodetablebelow.

SettheRePagingDelayfromthe
pull‐downbox,ifapagercallisnot
acceptedwhenthisperiodexpiresthecall
willberesent.

PresstheSavebuttonthenClosetoexit.
SelectaZonefromthepull‐downboxthen
enterthe3digitPagerID’syouwanttobe
notifiedduringtheDay,Night1andNight2
modesintheboxesalongsideeachcalltype
group(Cardiac,Emergency,etc.).
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Thekeypadwillbedisplayedwhenyouclick
onaboxtoenterapagerID‐youmayneed
topressthe123#?buttontoselectthe
numerickeypad.
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PresstheSavebuttonthenClosetoexit.

DocNo.FM5611issueCPage13
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9. REPLACINGTHEPSUBATTERY
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Theboxed12VDC3ApowersupplyunitprovidedwiththeMaxpageTerminalkitincludesa12V3Ah
rechargeablebattery.Thisbatterywillmaintainnormaloperationforseveralhoursintheeventofamains
powerfailure.
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TherechargeablebatteryshouldberemovedandtestedbyaServiceEngineeronanannualbasisand
replacedevery5years.
Withthebatterydisconnected;checkthechargevoltageacrossthebatteryleadsisbetween13.6VDCand
14.2VDC(13.8Vnominal).
Ifthebatteryshowsanysignsofdamage,swellingorleakageduringanannualinspectionitshouldbe
replacedimmediately.
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OnlyreplacewiththeManufacturersApprovedbatterytype:
YuasaNP7‐12:12V7AhSealedLeadAcidRechargeableBattery
ReplacementbatteriesareavailablefromAidcall;orderPartNo.F00622
IMPORTANT:alwaysmarkthebatterywiththedateitwasreplacedforreferenceonfutureServicevisits.
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Seesection3ofthismanualforRegulationsregardingthesafedisposalofusedbatteries.
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12VDC3A
PowerSupply12V7AhLeadAcid
RechargeableBattery

DocNo.FM5611issueCPage14
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10.SPECIFICATION
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MaxpageTerminal
ManufacturerCommtechWireless
ApprovalsFCCPart15,FCC68,CE,C‐TICK
TransmissionFrequency459.2750MHz
TransmissionPower2or4Watts
TransmissionRangeUpto1Mile
TransmissionProtocolPOGSAG512bps
Antenna¼WaveWhip(120mmhigh) withRightAngleBNC
KeyboardPS/288KeyMiniQwertyKeyboard
SerialInterfaceRS2329600baud(ESPA4.4.4Protocol)
LEDIndicatorsRed=PowerandGreen=Transmitting
Keypad19KeySiliconKeypadwithgreenLEDbacklight
Display16Characterx2LineLCDwithyellowLEDbacklight
RecipientCapacity1000PagersMax
GroupCapacity20Groupseachwithupto10members
MessageLength200CharactersMax
RealTimeClock24HourFormat
OperatingVoltage12to13.8VDC
OperationalCurrent2Amax
EnclosureMaterialABS(Black)
IngressProtectionRatingIP20
Dimensions226mmx160mmx70mm(LxWxH)
Weight1kg
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PowerSupplyUnit
Manufacturer/ModelElmdeneG13803N‐A
ComplianceLowVoltage:2006/95/EC,EMC2004/96/EC,WEEE2002/96/EC
TypeSwitchModePSUwithElectronicOverloadProtection
InputVoltage90Vto264VAC50/60Hz
OutputVoltage/Current13.6Vto14.2VDC@3A(Nominal13.8V)
OutputRipple150mVpeaktopeak
LEDIndicatorsGreen=MainsSupplyHealthyandRed=Fault(FuseBlown)
MainsFuseProtectionT2.0A20mmHRC
LoadFuseProtectionF3.15A20mmGlass
BatteryFuseProtectionF1.0A20mmGlass
EnclosureMaterialMildSteelwithHingedLid(Finish:StoveEnamelledWhite)
IngressProtectionRatingIP40
Dimensions200mmx230mmx80mm(HxWxD)
Weight1.85kg(excludingbattery)
RelativeHumidity95%RHnon‐condensing
OperatingTemperatureRange ‐10oCto40oC
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StandbyBattery
Manufacturer/ModelYuasaNP7‐12
Type12V7AhRechargeableLeadAcid
Dimensions151mmx65mmx97.5mm(LxWxH)
Weight2.65kg
OperatingTemperatureRange ‐15oCto50oC
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MainsLead
ApprovalsBS1363/A,VDEandKEMA
Cable 2metreslong3core0.752mm(Colour:Black)
PlugBS1363mouldednon‐rewireable13AUKPlug
FuseType/RatingBS13621”240VAC5A
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