Precision Air Conditioning
Installation & Maintenance: 6559595 IM V1.10.0 11/15
To be read in conjunction with Airedale International Air Conditioning Ltd standard Conditions
of Sale.
All AIAC products or parts (non consumable) supplied for installation within the UK mainland and
commissioned by an AIAC engineer, carry a full Parts & Labour warranty for a period of 12 months
from the date of commissioning or 18 months from the date of despatch, whichever is the sooner.
WARRANTY IS ONLY
VALID IN THE EVENT
THAT:
1 The equipment is serviced & maintained by Airedale or an approved Airedale company
in accordance with the Installation & Maintenance manual provided, during the
Warranty Period.
2 Commissioning is carried out by Airedale or an approved Airedale company.
3 Commissioning documents have been completed and returned to Airedale within 28
days of the date of commissioning.
4 Replaced faulty parts have been returned to Airedale within 21days of replacement
for evaluation.
Any spare part supplied by Airedale under the warranty shall be warranted for the unexpired
period of the warranty or 3 months from delivery whichever period is the longer, with the
exception of compressors on which a further 12 months warranty is granted.
When a component part fails, a replacement part should be obtained through our Spares
department. If the part is considered to be under warranty, the following details are required to
process this requirement.
Full description of part
required, including
Airedale's part number, if
known.
Faulty Component Return Tag
SERIAL No (where applicable)
FAULTY DESCRIPTION (‘Faulty’ or ‘Defective’ not sufficient)
2. Component (if different)
Airedale International Air Conditioning Limited
Leeds Road, Rawdon, Leeds LS19 6JY
Tel: 0113 239 1000 Fax: 0113 250 7219
To be filled in and attached complete to faulty component
The original equipment
serial number.
An appropriate purchase
order number.
A spares order will be raised under our "G" number system and the replacement part will be
despatched, usually within 24 hours should they be in stock.
When replaced, the faulty part must be returned to Airedale with a suitably completed and
securely attached "Faulty Component Return" (FCR) tag. FCR tags are available from Airedale
and supplied with each "G" order.
On receipt of the faulty part, suitably tagged, Airedale will pass to its Warranty department,
where it will be fully inspected and tested in order to identify the reason for failure, identifying at
the same time whether warranty is justified or not.
On completion of the investigation of the returned part, a full "Report on Goods Returned" will
be issued. On occasion the release of this complete report may be delayed as component
manufacturer becomes involved in the investigation.
When warranty is allowed, a credit against the "G" number invoice will be raised. Should
warranty be refused the "G" number invoice becomes payable on normal terms.
Warranty may be refused for the following reasons:
Misapplication of product or component
Incorrect site installation
Incomplete commissioning documentation
Inadequate site installation
Inadequate site maintenance
Damage caused by mishandling
Replaced part being returned damaged without explanation
Unnecessary delays incurred in return of defective component
All faulty components returned under warranty are analysed on a monthly basis as a means of
verifying component and product reliability as well as supplier performance. It is important that
all component failures are reported correctly.
