AJAX Systems DoorProtect Plus User manual

Updated April 22, 2021
DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates
within the Ajax security system, connecting via the protected radio
protocol. Is used inside premises. The communication range is up to 1,200 m
line of sight. DoorProtect Plus can operate up to 5 years from a pre-installed
battery and capable to detect more than one million openings.
The user can configure the detector via the for iOS, macOS, Windows,
or Android. The app notifies the user of all events through push notifications,
SMS, and calls (if activated).
DoorProtect Plus does not support connecting via the or
integration modules.
The Ajax security system can be connected to a central monitoring station of a
security company.

DoorProtect Plus consists of two parts: the detector and the constant magnet.
The detector is equipped with the sealed contact reed relay, built-in
accelerometer, and socket for a third-party wired detector.
Attach the detector to the door frame, while the magnet can be attached to the
moving wing or sliding part of the door. If the sealed contact reed relay is within
1. DoorProtect Plus
2. Big magnet (should be placed to the right of the detector)
3. Small magnet (should be placed to the right of the detector)
4. LED indicator
5. SmartBracket attachment panel (perforated part triggers the tamper button
in case of any attempt to tear off the detector from the surface)
6. External detector connection socket
7. QR code
8. Device switch
9. Tamper button

the detector is closed
.
The opening of the door pushes out the magnet from the
sealed contact reed relay and opens the circuit. In such a way, the detector
recognizes the opening.
The DoorProtect Plus set includes two constant magnets. The small one works
at a distance of 1 cm, and the big one — up to 2 cm.
The detector can be positioned horizontally. If there is no need to detect
opening, use only the detector part (without magnets) and disable the primary
detector in the settings.
The accelerometer detects shocks and vertical deviation relative to the initial
position of more than 5°. DoorProtect Plus can be installed on windows,
including dormer windows, and the system can be armed when they are slightly
open (disable the primary detector in the settings рreviously).
Attach the magnet to the RIGHT of the detector.
If triggered, DoorProtect Plus immediately transmits the alarm signal to the hub,
activating the sirens and notifying the user and security company.

Only users with administrator rights can add the device to the hub.
the hub, and create at least one room.
2. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
3. Make sure that the hub is disarmed and does not update by checking its
status in the Ajax app.
1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body
and packaging), and select the location room.
3. Tap Add — the countdown will start.
4. Switch on the device.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object).
The connection request is transmitted for a short time: at the moment of
switching on the device.
If the device failed to pair (LED blinks once per second), switch it off for 5
seconds and retry. The detector connected to the hub appears in the list of
devices in the app. The update of the detector statuses in the list depends on
the device ping interval set in the hub settings (the default value is 36 seconds).
Parameter Value
Temperature
The temperature of the detector. The
temperature is measured on the processor and
changes gradually
Jeweller Signal Strength The signal strength between the hub and the
detector
Battery Charge
Battery level of the device. Displayed as a
percentage
The tamper mode of the detector, which reacts
1. Devices
2. DoorProtect Plus

Delay When Entering
,
sec
Delay When Leaving, sec
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system
ReX Displays the status of using the radio signal
range extender ReX
Connection Connection status between the hub and the
detector
Primary Detector Indicates whether the opening sensor is active
External Contact Status of the external detector connected to
DoorProtect Plus
Always Active Indicates whether the detector is always armed
Shock Sensor Indicates whether the shock sensor is active
Tilt Sensor Indicates whether the tilt sensor is active
Temporary Deactivation
Shows the status of the device temporary
deactivation function:
No — the device operates normally and
transmits all events.
Lid only — the hub administrator has
disabled notifications about triggering on
the device body.
Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events.
By number of alarms — the device is
automatically disabled by the system when
the number of alarms is exceeded (specified
in the settings for Devices Auto
Deactivation). The feature is configured in
the Ajax PRO app.

Firmware The detector firmware version
Device ID Device identifier
Setting Value
First field Detector name, can be edited
Room Selecting the virtual room to which the device is
assigned
Delay When Entering, sec
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after
entering the room
Delay When Leaving, sec
Selecting the delay time when exiting. Delay
when exiting (alarm activation delay) is the time
you have to exit the room after arming the
security system
Delays in Night Mode
Delay turned on when using Night mode
If actived, the detector switches to armed state
while Night mode is active.
1. Devices
2. DoorProtect Plus
3. Settings

Alarm LED indication
Allows you to disable the flashing of the LED
indicator during an alarm. Available for devices
with firmware version 5.55.0.0 or higher
Primary Detector If setting is active, the DoorProtect Plus primary
detector reacts to opening/closing
External Contact If setting is active, the detector registers
external detector alarms
Shock Sensor If active, shock-sensor will detect alarm after
more than one impact
Sensitivity Sensitivity level of the shock sensor
Ignore Simple Impact If active, the detector ignores single hit
Tilt Sensor If active, sensor will detect tilt
Tilt Selecting the normal angle of the sensor. Above
this limit, the sensor detects an alarm
Tilt Alarm Delay The number of seconds from the moment the
sensor is tilted to the alarm
Always Active When turned on, the detector is always armed
External Contact Enabled Selecting the type of
Time before alarm, sec
(available for roller shutter motion detector only)
The time in seconds during which a given
number of impulses should be counted. This
time is counted after the first impulse of the
detector.
Impulses before alarm
(available for roller shutter motion detector only)
Number of detector impulses required to raise
an alarm
Alert with a siren if opening detected If active, added to the systemare
activatedwhen opening detected
Alert with a siren if an external contact is
opened
If active, added to the systemare

Jeweller Signal Strength Test
mode
Detection Zone Test Switches the detector to the detection area test
Attenuation Test
Switches the detector to the signal fade test
mode (available in detectors with firmware
version 3.50 and later)
Temporary Deactivation
Allows the user to disconnect the device
without removing it from the system.
Two options are available:
The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.
User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and
deletes its settings
Event Indication Note
Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications
Lid only— the system will ignore only
notifications about the triggering of the
device tamper button

Battery needs replacing
During the alarm
,
it slowly
lights up green and slowly
goes out
battery is described in the
manual
The Ajax security system allows conducting tests for checking the functionality
of connected devices.
The tests do not start immediately but within 36 seconds by default. The
starting time depends on the ping interval (the paragraph on “Jeweller” settings
in hub settings).
The location of DoorProtect Plus depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large objects
inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location

Do not install the detector:
Attach the magnet to the right of the detector. The side to which the magnet
should be attached is marked with an arrow on the detector’s body. The detector
is located either inside or outside the door case (window frame).
When installing the detector in the perpendicular planes (inside the case/frame),
use the small magnet from the set. The distance between the magnet and
detector should not exceed 1 cm.
1. outside the premises (outdoors);
2. nearby any metal objects or mirrors causing attenuation or screening of the
signal;
3. at any places with fast air circulation (air fans, open windows or doors);
4. inside premises with the temperature and humidity beyond the range of
permissible limits;
5. closer than 1 m to the hub.

In the test mode, the DoorProtect Plus LED lights continuously, switching off for
a second, if the detector is triggered. Check the correct operation of the device
by opening/closing the door several times.
A wired detector with an NC (normally closed) contact type can be connected to
DoorProtect Plus using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1
meter to DoorProtect Plus. Longer wire length increases the risk of its damage
and reduces the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:

If the connected wired detector is triggered, you receive the notification.
To make sure the alarm is raised when the roller shutter is opened, connect the
wired roller shutter motion detector with the NC (normally closed) contact to
DoorProtect Plus. The function is available for the devices with firmware version
5.53.1.0 and higher.
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
1. Fix the SmartBracket attachment panel using bundled screws. If you use any
other attachment tools, make sure that they do not damage or deform the
attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The
tape runs dry with time, which can cause falling, false triggering, and detector
malfunction.
2. Put the detector on the attachment panel. When the detector is fixed in
SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED

Check the operational capability of the detector regularly. Clean the detector
body from dust, spider web, and other contaminants as they appear. Use soft dry
napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other
active solvents to clean the detector.
The battery life depends on its quality, detector triggering frequency, and ping
interval by the hub.
If the door opens 10 times a day and the detector ping interval is 60 seconds,
then DoorProtect Plus operates 7 years from the pre-installed battery. For
instance, a 12-seconds ping interval reduces the battery life to 2 years.
If the detector battery is low, the system notifies the user, and the LED indicator
smoothly lights up and goes off if a glass break is detected or the tamper is
triggered.
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)

Modulation of the radio signal GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 5 years
Installation method Indoors
Protection class IP50
Operating temperature range From -10°Сto +40°С
Operating humidity Up to 75%
Dimensions Ø 20 × 90 mm
Weight 29 g
Service life 10 years
Certification
Security Grade 2, Environmental Class II in
conformity with the requirements of EN
50131-1, EN 50131-2-6, CLC/TS-50131-2-8, EN
50131-5-3
1. DoorProtect Plus
2. SmartBracket mounting panel

Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should first contact the support
service—in half of the cases, technical issues can be solved remotely!
Technical support: