Akai FH11AL User manual

AFTER SALES SUPPORT
(AU) 1300 886 649 (NZ) 0800 836 761
LCD Fan Heater
with Remote Control
INSTRUCTION MANUAL
MODEL: FH11AL

2After Sales Support
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Contents
Important Safety Instructions 3
Product Overview 6
Getting Started 8
Operating Instructions 10
Other Useful Information 13
Warranty 15

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After Sales Support
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Important Safety Instructions
Read this manual thoroughly before first use, even if you are familiar with
this type of product. The safety precautions enclosed herein reduce the risk
of fire, electric shock and injury when correctly adhered to. Make sure you
understand all instructions and warnings. Keep the manual in a safe place
for future reference, along with any warranty information, your purchase
receipt and the original carton. If you sell or transfer ownership of this
product, pass on these instructions to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:
Electrical safety and cord handling
• Voltage: Before plugging in the heater, make sure your outlet voltage and
frequency correspond to the voltage stated on the appliance rating label.
• Electrical circuit: To prevent overloading a circuit, do not plug the heater
into a circuit that already has other appliances working.
• No adaptor, no extension cord: Do not use the heater with a power board or
double adaptor as this may overheat and create a fire risk. Do not use it with
an extension cord because the cord may overheat and cause a risk of fire.
• WARNING: To reduce the risk of fire, electric shock or injury:
• Never touch the heater with wet or damp hands or feet.
• Do not use the heater if any part of it has become wet. Immediately call
a qualified service technician to inspect the heater and replace any part
of the electrical system that has been wet.
• Never spill liquid into the heater. Protect the heater from moisture. Do not
expose it to spray and/or dripping water. Do not place objects filled with
liquid, such as vases or open drink containers, on or near the heater.
• Damaged cord: If the supply cord is damaged, it must be replaced by the
manufacturer or an authorised service agent in order to avoid a hazard.
Contact the after sales support line for advice.
• Damaged heater: Do not operate the heater with a damaged cord or plug,
or after the heater malfunctions or has been dropped or damaged. Contact
our after sales support line to arrange an examination and/or repair.
• Plug: It is normal for the plug to feel warm to the touch; however, a loose
fit between the AC outlet and plug may cause overheating and distortion of
the plug. Contact a qualified electrician to replace a loose or worn outlet.
• Protect the power cord:
• Do not twist or kink the cord or let it touch heated surfaces.
• Do not put any stress on the cord where it connects to the product.
• Arrange the cord away from any traffic area so no one will trip over it.
• Do not run the cord under carpeting; do not cover it with rugs, runners etc.
• Only operate the heater with the power cord fully unwound.

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Important Safety Instructions (Cont.)
• After use: Always disconnect power when the heater is not in use and
before cleaning, servicing or moving the heater.
• Disconnect: To disconnect the heater, switch it off and remove the plug
from outlet. When disconnecting, grip the plug, do not pull on the cord.
• Safety switch: Unless your home is already fitted with a residual current
device (safety switch), we recommend installing an RCD with a rated
residual operating current not exceeding 30mA to provide additional
safety protection when using electrical appliances. See your electrician for
professional advice.
Usage conditions and restrictions
• Domestic use: This appliance is intended for indoor household use only. It
is not suitable for commercial or industrial use.
• Space heating only: Do not use this appliance for anything other than its
intended purpose, and only use it as described in this manual. Any other
use is not recommended and may cause fire, electric shock or injury.
• Protect from moisture: This appliance is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this appliance where
it may fall into a bathtub or otherwise become exposed to water.
• No outdoor use: Do not use this appliance outdoors or on wet surfaces.
• No clothes drying: Do not use this appliance as a drying rack for clothing.
Do not hang Christmas stockings or decorations on or near it.
• Accessories: The use of accessory attachments not recommended by the
appliance distributor may result in fire, electric shock or personal injury.
• Ventilation: Only use this heater in a well ventilated area.
• Keep openings clear: To prevent a possible fire and electrical hazard, do
not insert or allow objects to enter any ventilation or exhaust openings. Do
not block air intakes or exhaust openings in any manner.
• WARNING: No timer! Never operate the heater on a separate program
switch, timer switch or any other appliance for automatic operation, as
there is a risk of fire if the heater is covered or positioned incorrectly.
• Usage restriction: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person
responsible for their safety.

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Important Safety Instructions (Cont.)
• Children: Supervise children to ensure they do not play with the appliance.
Close supervision is necessary when any appliance is used by or near
children.
• Do not touch during use: Do not touch the front grille during use as it will
become very hot. Do not insert anything into openings.
• CAUTION: Hot! Some parts of this heater are hot when in use. To avoid
burns, do not let bare skin touch hot surfaces. Be particularly careful when
children and vulnerable persons are present. Always let the heater cool
down before touching it, even if it is unplugged from the power supply.
• To ensure personal safety, do NOT use this heater:
• In front of or immediately below a power outlet.
• Near flammable materials or surfaces (such as furniture, curtains,
pillows, bedding, papers, clothes), or near open flames. Keep such
materials at least 1m away from the front of the heater and keep them
away from the sides and rear.
• In any areas where petrol, paint or other flammable liquids are stored,
such as in a garage or workshop, as the heater has hot and arcing parts
inside which may spark.
• In the immediate vicinity of a bath, shower or swimming pool. The heater
must be installed so that a person in the bath or shower is unable to
touch the switch and other controls.
• Service: This heater contains no user-serviceable parts inside. Do not
attempt to open and repair the heater yourself. Other components should
only be serviced by a qualified technician.
• Do not open: Do not try to open the removable cover when the heater is
connected to the power supply. In case of malfunction, disconnect the plug
immediately and contact our after sales support line for advice.
• Storage: To avoid damaging the heater during storage or transport, keep
the heater in a dry place, free from excessive vibration.
• Improper use: Improper use or installation may result in the risk of fire,
electric shock and/or injury. We assume no liability for any eventual
damages caused by improper use or incorrect handling.
DANGER! Do not cover!
Do not cover the heater in any manner as it may overheat and
become a fire risk.

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Product Overview
Parts list
1 Control panel
2 Air outlet grille
3 Base
4 Safety switch
(underneath the base,
not visible here)
5 Carrying handle
6 Remote control
(inside the storage
compartment)
7 Air inlet grille
8 Power On/Off switch
1
Front view
Back view
2
3 4
5
6
7
8

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Remote control buttons
Product Overview (Cont.)
9 Display (see page 10 for details)
10 Oscillation On/Off button
11 “H” button: timer hour adjustment
12 “M” button: timer minute adjustment
13 Infrared receiver (for the remote control)
14 Control lamp
15 “-” button: reduce temperature
16 “+” button: increase temperature
17 MODE/OFF button: function selector
Control panel
Control panel buttons
18 “H” button: timer hour adjustment
19 “M” button: timer minute adjustment
20 “+” button: increase temperature
21 Oscillation on/off button
22 “-” button: reduce temperature
23 MODE/OFF button: function selector
24 Battery compartment
10
11
12
17
9
16
15
13 14
Remote control
18
19
20
22
21
23
24

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Before first use
• Unpack: This product has been packaged to protect it against
transportation damage. Unpack the appliance and keep the original
packaging carton and materials in a safe place. It will help prevent any
damage if the product needs to be transported in the future. In the event it
is to be disposed of, please recycle all packaging materials where possible.
• Safe packaging disposal: Plastic wrapping can be a suffocation hazard
for babies and young children, so ensure all packaging materials are out of
their reach and disposed of safely.
• Check power cord: Unwind the cord to its full length. Inspect the power
supply cord and plug, and all other parts of the appliance, for visual
damage. Do not use the appliance if anything appears to be damaged or
not working properly. In case of damage, contact our after sales support
centre using the details at the bottom of the page.
• Read instructions: Make sure you have read and understood all instructions
and warnings in this manual. Refer to the Product Overview, pages 6–7,
to familiarise yourself with the product and identify all parts. Pay particular
attention to the safety instructions on the previous pages.
• Remote control: The heater comes with a remote control, which is powered
by a button cell (CR2032, supplied inside). See opposite for how to insert a
new one.
Getting Started
WARNING!
Keep batteries out of reach of children. Swallowing may lead to
serious injury or death in as little as 2 hours due to internal burns.
If swallowed, go straight to a hospital emergency room.
Dispose of used batteries immediately.
Other battery precautions
• Do not open the batteries or short-circuit them.
• Do not mix different types of batteries. Due to increased risk of leakage,
empty batteries should be removed. The batteries should also be removed
from the remote control if it is not being used for long periods.
• Only dispose of batteries when they are fully discharged.
• Never throw batteries into a fire or subject batteries to high temperatures.
• Used batteries should not be disposed of in household waste. Dispose of
them in accordance with statutory regulations.

9
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When turning your heater on for the first time it is normal for the heater to
emit a ‘new heater’ smell, which will quickly pass.
This is no cause for concern. Ensure good ventilation.
Battery replacement
If the battery in the remote control is empty, a new CR2032 (or equivalent)
battery needs to be inserted. Follow the instructions below, as illustrated.
• Push the locking tab to one side (A) and
pull out the battery compartment (B).
• Remove the battery from the remote
control.
• Insert a new CR2032 button cell, making
sure the battery’s negative pole (-) faces
upwards.
• Slide the battery compartment (B) back
into the remote control.
Getting Started (Cont.)
A
B
Set-up location requirements
• Location: Place the heater on a firm, flat, stable, dry and heat-resistant
surface. Always choose a safe location, keeping in mind the safety
precautions on the previous pages.
• Environmental conditions: The environmental temperature range for
safe operation of the heater is 0 to +40°C, and 5–75% humidity (no
condensation).
• Clearances: Make sure to maintain the following minimum clearances
around the heater housing: 50cm above the heater, at the back and to the
sides, and 100cm to the front.
• Connection: Plug the heater into an appropriate power outlet and switch
on power to the outlet. Always use a separate socket that has no other
appliances connected at the same – do not plug it into a power board or
socket adaptor; do not use an extension cord. Also ensure that the socket
is easily accessible so that the cord can readily be disconnected in an
emergency.

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Operating Instructions
A - Swivel function is switched on
B - Low heat output: appliance produces 1000W
C - High heat output: appliance produces 2000W
D - Timer function: appliance runs for the preset time
E - Frost protection function display
F - Room temperature display
G - Preset target temperature display
As soon as the appliance starts working, the control lamp lights up.
Remote control
The appliance can be controlled via the control panel or with the remote
control. The functions of the buttons are the same.
Switching the appliance on and off
• Insert the mains plug into a wall outlet corresponding to the technical data
(see page 15).
• Switch the appliance on by setting the Power On/Off switch to the [ I ]
position. The switch lights up and the current temperature is shown on the
display.
• To switch the appliance off, move the Power On/Off switch to the [ O ]
position.
Indicators on the display
The selected setting is shown on the display:

11
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Setting the heating output
• Activate the appliance by selecting the heat level. To do this, press the
MODE/OFF Function button until the desired heat level is shown in the
display:
1000W: Low heat output: appliance produces an output of 1000 watts
2000W: High heat output: appliance produces an output of 2000 watts
• To put the appliance into standby mode, press the MODE/OFF Function
button until the display shows only the room temperature. The fan will
continue to run for a few seconds until the display backlight turns off and
the heater operation stops.
Selecting the temperature
• Using the “+” (increase temperature) button you can set the target
temperature to a maximum 38°C.
• Using the “-” (decrease temperature)button you can set the target
temperature to a minimum 6°C. The selected target temperature is shown
on the display.
NOTE: As soon as the room temperature has reached the target temperature,
the heater switches off. The fan continues to run. If the room
temperature falls below the target temperature, the heater is
reactivated automatically so that it can maintain the room temperature
at the set level.
Setting the timer
The appliance has a timer that you can use to set the desired heating
duration. Once the period is over, the appliance switches off automatically.
• Press the “H” button to set the hours.
• Press the “M” button to set the minutes.
NOTE: If you press and hold the buttons on the control panel, the values
keep increasing until you release them. The selected time is shown on
the display.
Oscillation (swivel) function
The appliance has an oscillation (swivel) function. This will cause the
appliance to swivel back and forth so that the warm air is more evenly
distributed throughout the room.
• Switch the swivel function on by pressing the Oscillation On/Off button.
• Press the Oscillation On/Off button again to switch off the swivel function.
Operating Instructions (Cont.)

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Overheating protection
The heater is fitted with an overheating protection which switches the
appliance off automatically if it becomes too hot internally. As soon as the
appliance has cooled down, the heating element switches itself back on.
While this features provides additional safety in case of overheating, first and
foremost you should make sure to eliminate all potential reasons that can
lead to overheating and create a fire risk.
Preventing overheating
To prevent overheating, check and ensure that the appliance can
sufficiently dissipate the heat generated. This is particularly important in
case the overheat protection has been activated.
• Is the appliance covered? Make sure it is NOT covered.
• Is the appliance too close to a wall or other obstacle? Always maintain
all required clearances (see page 9).
• Are the grilles on the front or back clear? Is the ventilator blocked?
Make sure the air intake and outlet grilles are free of dust, lint and
obstructions.
If you cannot eliminate the problem, and the overheating protection
triggers a second time, contact the our after sales support centre (using the
details at the bottom of the page) and arrange for return of the appliance
for inspection or repair.
Frost protection function
The appliance is equipped with a frost protection function which
automatically switches to high heat output as soon as the room temperature
falls below 6°C. As soon as the room temperature reaches 10°C the appliance
automatically switches to standby mode.
Activate the main switch to switch the appliance on and to shift into standby
mode. The room temperature will be shown in the display.
The appliance now switches on if the room temperature drops below 6°C. In
the display the symbol for the frost protection function then flashes.
Tip-over safety switch
The appliance is fitted with a tip-over safety switch. If the fan heater tips over,
it switches itself off automatically. The fan heater can only be switched back
on when it is in an upright position and the safety switch has been activated.
Operating Instructions (Cont.)

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Other Useful Information
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
appliance, check in the table below for solutions to common problems that
may be solved without a service call.
Fault Possible cause Rectification
The appliance
will not switch
on.
The plug is not connected. Insert the plug firmly into
the mains power socket.
The mains power socket is
not supplying power.
Check the house’s mains
fuse or circuit breaker.
The appliance
is not
providing
heat.
The main switch is not
switched on.
Set the Power On/Off
switch to “I”.
The heating element is
defective.
Contact our after sales
support centre.
If none of the solutions offered above help you solve the problem, then please
contact our after sales support line for advice or to arrange a service.
WARNING!
Before attempting any maintenance or cleaning the heater,
make sure it is switched off and disconnected from the power supply,
and has sufficiently cooled down for safe handling.
WARNING!
Do not attempt to open the heater and repair it yourself.
Any repairs must be carried out by a qualified technician.
Technical specifications
Input voltage ~ 220–240 V, 50 Hz
Protection class II /
Power consumption Heating level 1 approx. 1000W
Heating level 2 2000W
Fan operation approx. 20W
Dimensions (W x H x D) approx. 20.8 x 34.0 x 13.0 cm
Weight approx. 1.3kg

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Cleaning
• Only clean the appliance when it is switched off and cold.
• If the outside of the heater needs cleaning, wipe it with a soft, damp cloth
and then wipe it dry with a dry cloth. Allow some time for the heater to dry
thoroughly before reconnecting it to the power supply.
• Do not use abrasive cleaning powders or furniture polish, as this can
damage the surface finish. Do not immerse the cord, plug or heater in
water or other liquid for cleaning.
• Remove dust deposits on the protective screen with a vacuum cleaner soft
brush attachment.
Storage
• Disconnect the mains power plug if you do not intend to use the appliance
for an extended period of time.
• Remove the battery from the remote control.
• Store the appliance in its original carton to protect it from dust. Store it in a
cool and dry place, out of children’s reach.
Other Useful Information (Cont.)
WARNING!
• Before attempting any maintenance or cleaning the heater, make sure
it is switched off and disconnected from the power supply, and has
sufficiently cooled down for safe handling.
• Penetrating moisture can cause damage to the appliance. To avoid
irreparable damage, ensure that no moisture penetrates the appliance
during cleaning.
Responsible disposal
At the end of its working life, do not throw this appliance out with your
household rubbish. Electrical and electronic products contain substances
which can have a detrimental effect on the environment and human health
if disposed of inappropriately. Observe any local regulations regarding the
disposal of electrical consumer goods and dispose of it appropriately for
recycling. Contact your local authorities for advice on recycling facilities in
your area.
CLASS II - DOUBLE INSULATED APPLIANCE
This symbol indicates that the appliance has been designed in such a way
that it does not require a safety connection to electrical earth (ground).

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Should you, contrary to expectations, experience problems with your product due to workmanship or
materials, this Warranty is given in addition to any rights you may have under Australian law including the
Australian Consumer Law.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule
2 of the Competition and Consumer Act 2010 (Cth)). You are entitled to a replacement or refund for
a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure. If you require further information on the Australian Consumer Law,
please visit the Australian Consumer Law website at http://www.consumerlaw.gov.au.
Warranty
The product is manufactured by Tempo Australia Pty Limited (“Tempo”). As part of its commitment
to quality and service, Tempo warrants the product to be free from defects resulting from faults in
workmanship or materials (“Defects”) for a period of 2 Years from the date of first purchase (“Warranty
Period”). Defects occurring and notified during the Warranty Period will, subject to these terms, be
repaired, replaced or refunded in Tempo’s discretion, without charge for labour or materials.
Proof of Purchase
This warranty is only valid to the original purchaser, is not transferable and any claim must be
accompanied with the original purchase docket, tax invoice or receipt.
Extent of Warranty
This warranty is subject to the Exclusions below. Nothing in this Warranty purports to exclude, restrict
or modify any implied condition, guarantee, warranty, right or remedy mandated by law which cannot
be excluded including under the Australian Consumer Law. To the extent permitted by law, any right
or warranty not mandated by law and capable of exclusion is excluded. The warranty of any product
replaced or repaired under this Warranty ends on the expiry of the Warranty Period that applied to the
original purchase of the product.
Exclusions
Subject to any laws to the contrary including the Australian Consumer Law, this warranty does not cover:
• Batteries or any other consumable items.
• Normal wear and tear to the products or parts.
• Any defects caused by an accident, misuse, abuse, improper installation or operation, contrary to
operating instructions, lack of reasonable care, unauthorised modification or loss of parts.
• Any product that has not been installed, operated or maintained in accordance with the operating
instructions provided with the product.
• Any product that has been used for purposes other than domestic or household use.
• Any damage caused by improper power input or improper cable connection.
• Abrasion and cuts due to sharp edges are not covered.
• Any tampering or attempted repair by unauthorised service personnel or use of non-genuine parts not
approved in writing by Tempo.
Warranty Certificate Claim
To make a Warranty Certificate Claim, please contact Tempo Customer Service on 1300 886 649 (AU)
0800 836 761 (NZ) for After Sales Support. Customer should call Tempo before returning the unit back to
the store. Tempo will record all the details on the system and will guide the customer through the trouble
shooting process. If troubleshooting concludes that the product has a manufacturing fault, Tempo will
complete a repair or a Return Authorisation (RA) based on the type of unit
(serviceable/non-serviceable). Repair procedure will be explained to the customer during the call.
Nothing in this Warranty Certificate affects the Customer’s rights under the Australian Consumer Law.
Tempo Help Desk: 1300 886 649 (AU) 0800 836 761 (NZ)
(Operating Hours: Mon-Fri 08:30AM to 06:00PM EST)
Email: [email protected]
Warranty

After Sales Support
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After Sales Support
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Distributed by Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Australia NSW 2086
Customer Helpline:
(AU) 1300 886 649 (NZ) 0800 836 761
Email: [email protected]
Warranty returns
Should you for any reason need to return this product for
a warranty claim, make sure to include all accessories with
the product.
Product does not work?
If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on (AU) 1300 886 649 or
(NZ) 0800 836 761 before returning it to the store for a refund.