Alarmcom ADC-T2000 User manual

Smart Thermostat
User Guide
ADCT2000

1
Installation precautions
• Before installing or servicing the
thermostat, turn off power to the system
at the circuit breaker.
• Leave power off until you have finished
installing or servicing.
• Shorting the electric terminals at the
control on the heating or cooling system
may damage the thermostat. Do not test
the system this way.
• You must follow all local codes and
ordinances for wiring the system.
• This thermostat should only be powered by
4 AA alkaline batteries or a listed Class 2
power supply at 24 VAC (C-Wire or wall
transformer).
• An amperage higher than 1 amp to each
thermostat terminal may cause damage to
the thermostat.
• Verify that the system is 24 VAC. If the old
system is labeled as 120 or 240 volts or has
wire nuts, the system is high voltage.
Do not install the thermostat to a high
voltage system. Contact a local HVAC
professional for help.
Questions?
Visit answers.alarm.com
or contact your service provider.

2 3
In the box
Recommended tools
Thermostat overview
Buttons
UP: Adjust target temperature up.
MODE: Change thermostat between
HEAT, COOL, AUTO, EMER
and OFF modes.
DOWN: Adjust target temperature.
Also include and exclude from
the network.
Modes
HEAT: Will activate the heating system.
COOL: Will activate the air conditioner.
AUTO: Will select either the HEAT
or COOL mode automatically.
EMER: For use with heat pumps only.
Will bypass the heat pump and
enable auxiliary/emergency heat.
OFF: The system will not heat or cool.
Display
HEAT: Illuminated in HEAT, EMER
or AUTO mode.
COOL: Illuminated in COOL
or AUTO mode.
RADIO: Illuminated during the
wireless configuration.
❶ Display
❷Heat
❸Cool
❹Radio
❺Up
❻Mode
❼Down
Phillips screwdriver PencilPower drill (⁄” drill bit) Needle-nose pliers
Thermostat Back plate Trim plate
Drywall screws (3) Drywall anchors (3) AA batteries (4)
❶
❷❸❹
❺
❼
❻

4 5
Location
If replacing an old thermostat, the new
thermostat can be mounted in its place.
If a new location is desired it will be
necessary to move the wiring.
New installation and relocation should
follow the accompanying guidelines to
ensure the most accurate temperature
reading and ease of use.
• Mount thermostat on an inside wall,
approximately 5 ft. (1.5m) above the floor
in a frequently used room.
• Do not install in locations near appliances
or devices that affect the local temperature
such as televisions, lamps, or dryers.
• Avoid areas that are exposed to large
temperature variances, such as:
direct sunlight, near an AC unit,
above or below auxiliary heat and
air vents, and drafts from windows.
• Be aware of what is on the other side
of the wall where the thermostat is
being installed. Do not install on walls
adjacent to unheated rooms, stoves,
or housing hot water pipes.
• Damp areas will not only affect the
humidity reading of the thermostat, but
could lead to corrosion and shorten the life
of the thermostat.
• Install in a location with good air circulation.
Stagnant air will not accurately reflect the
rate of temperature change in the room.
• Avoid areas behind open doors, corners,
and alcoves.
• Wait until construction and painting are
finished before installing.
Preparation
Test the system
Verify that the heating and/or cooling system is
operating properly before you try to install the
new thermostat.
CAUTION: Do not test the system by
shorting electric terminals at the furnace or
air conditioner. This may damage
the thermostat.
Turn the power off
Turn all heating and cooling systems off.
This can be done at the circuit breaker.
CAUTION: Do not remove the existing
thermostat until power has been turned off
at the circuit breaker.
Once power to the heating and cooling systems
is off, perform the following steps:
Remove the thermostat cover
Remove the cover from the existing thermostat.
Do not disconnect the wires yet.
Take a picture of the wires before you detach
them from the existing thermostat for
future reference.

6 7
Prepare the wires
Disconnect all of the wires and remove the
existing thermostat. Remember to secure
the wires so they don’t fall into the wall.
Follow these guidelines for safe and secure
wire connections:
• Ensure the wires are a proper gauge
between 18-24 AWG.
• Make sure wires have exposed straight ends
about ⁄” long.
CAUTION: Verify that the system is 24 VAC.
If the old system is labeled as 120 or 240
volts or has wire nuts, the system is
high voltage. Do not install the thermostat
to a high voltage system. Contact a local
HVAC professional for help.
Install the back plate
Use the bubble level provided on the back plate
as a guide. Mark where the screws will go with
a pencil through the screw holes on the
back plate. Ensure the top of the back plate is
facing up.
If necessary, use the trim plate to cover
up any marks or holes left from the
old thermostat. Attach the trim plate before
securing the back plate to the wall.
Drill holes with a ⁄” drill bit to tap in the
drywall anchors for added support
Installation
Wire your new thermostat
Reconnect the wires to the new thermostat
and indicate the connected wires with a
pencil in the image below. This information
will be needed when configuring
the thermostat.
If you have extra wires, do not install them
in the new thermostat. Please contact
your local HVAC professional for
additional assistance.
• If you have R, connect it to RH.
• If you have RH & RC, remove the black
jumper in the lower left corner of the back
plate terminal board with needle-
nose pliers.
• Z can be used for W3, H, DH, or O/B Zoning.
RH
RC
Z
W2
W
C
Y
Y2
G
O/B
RH
RC
Z
W2
W
C
Y
Y2
G
O/B
Jumper On Jumper Off
RH
RC
Z
W2
W
C
Y
Y2
G
O/B

8 9
Terminal designations
Conventional system
Terminal Description
RC Cooling power
RH Heating power
ZConfigurable W3, H, DH or
O/B zoning
WHeat stage 1
W2 Heat stage 2
W3 Heat stage 3
C
Common wire from secondary
side of heating transformer
(if 2 transformers)
YCool stage 1
Y2 Cool stage 2
GFan
HWhole home humidifier
DH Whole home dehumidifier
O/B Energized in cool mode
Heat pump
Terminal Description
RC Cooling power
RH Heating power
ZConfigurable W3, H, or DH
WAux stage 1
W2 Aux stage 2
W3 Aux stage 3
CCommon wire from secondary
side of cooling transformer
YPump stage 1
Y2 Pump stage 2
GFan relay
HWhole home humidifier
DH Whole home dehumidifier
O/B Reversing valve
Install the batteries
The thermostat can be powered by battery
or 24 VAC. If a wall transformer is used to
power the thermostat, connect between
C and RH.
Ensure the batteries are installed following
the specified polarity markings on
the thermostat.
CAUTION: SPECIAL BATTERY WARNING
• Always replace the batteries as soon as
you have low battery levels, indicated by
“LOW” then "BATT" flashing on the display.
If the batteries drain, the thermostat
could leave the HVAC system on or off,
overheating or freezing the home.
• Always replace the batteries at least once a
year. This will protect the thermostat from
damage and corrosion by leaking batteries.
• If the home is unoccupied for a month or
more, such as with vacation homes, you
should replace the batteries as a preventive
measure against battery failure while you
are away.
• Always use new batteries as replacements.

10 11
Connect to the system
❶ Put the thermostat in OFF mode
(no mode icons are lit).
❷Put the Z-wave controller in inclusion mode.
Refer to the controller documentation
for more information.
❸Press and hold the DOWN button
on the thermostat to begin inclusion mode.
Release the button when the RADIO
icon lights up.
❹When the RADIO icon becomes solid,
the thermostat has been included.
❺Log in to your online customer account
to sync the thermostat with the system
or contact your service provider for
professional installation setup.
NOTE: Write your login information below
once you have chosen a personal password.
User ID
Password
Attach the body and back plate
Verify that any excess wire is tucked back into
the wall to allow room for the thermostat to sit
flush against the back plate.
Return the thermostat to the wall plate by
pressing the thermostat body firmly into the
back plate mounted to the wall. Ensure that
the pins on the body are correctly aligned with
the back plate. Failure to do so could cause
damage to the thermostat.
Turn the power on
Restore power to all the heating and
cooling systems. This can be done at the
circuit breaker.

12 13
Configure the system
The thermostat configuration will be done on
your online account. Here you can configure the
parameters of the system, such as: Heat Pump
or Normal, number of heat and cool stages,
heating fuel, calibration temperature, and
configurable terminal (Z). In your online
account, you will have to enter the thermostat
configuration. Refer to page 7 for the
appropriate diagrams when you set up
the thermostat.
While the default settings online will be
sufficient in most cases, you also have the
option to change advanced configuration
settings, such as: Swing, Differential, Recovery
Setting, Fan Circulation Period, Fan Circulation
Duty Cycle, Maximum Setpoints, Minimum
Setpoints, and Thermostat Lock.
CAUTION: Be careful when changing advanced
configuration settings. These configuration
settings should only be changed by those
familiar with heating and cooling systems’
parameters. Contact a local HVAC
professional for help.
Manual configuration of HVAC system
on thermostat
The system type listed in the table below
can be physically set on the thermostat by
doing the following:
❶Put the thermostat in OFF mode.
❷Press and hold the UP button for
5 seconds until the display shows
a version number.
❸Press and hold the UP button again
for 5 seconds until the display shows
your HVAC setup.
❹Press the UP/DOWN buttons
to select the thermostat configuration
from the table below.
❺Press the MODE button to confirm
your selection.
Configuration System Type Description/Note
NORM Normal 2-heat 2-cool system
Normal electric heating system, thermostat
turns on fan with heat. Two or fewer stages
of heating and of cooling are allowed.
FOSL Fossil 2-heat 2-cool system
(for hydronic heat w/no fan)
Normal fossil heating system, thermostat
does not turn on the fan using the G wire when
heating. Gas furnace or hydronic usually.
PUMP Heat pump (O terminal) Heat pump using O in the O/B termina with
two or fewer stages of electric aux heating.
PMPS Heat pump (B terminal) Heat pump using B in the O/B termina with
two or fewer stages of electric aux heating.
DUAL Dual fuel system (O terminal) Heat pump with two or fewer stages of fossil
aux heating using O in the O/B terminal.
DULB Dual fuel system (B terminal) Heat pump with two or fewer stages of fossil
aux heating using B in the O/B terminal.

14 15
Operation
Display
❶Press any button to wake up
the thermostat.
❷After waking, the display will show the
current mode and room temperature.
Changing the mode and set point
❶Press the UP/DOWN buttons
once to display the current set point.
• The modes icon HEAT or COOL
will begin to pulse.
❷Press the UP/DOWN buttons
again to adjust the desired set point.
❸Press the MODE button at any time
to change the mode.
• The modes are HEAT , COOL , AUTO,
EMER and OFF.
• EMER mode is available for Heat Pump
systems. Press and hold the MODE
button while in Heat Mode to enter EMER.
• When in EMER mode, the display will
read EMER when the thermostat wakes
up and the HEAT icon will be displayed.
Changing the mode will leave EMER mode.
• In AUTO, the brighter icon will indicate
which set point is currently displayed
and active HEAT or COOL .
• After 5 seconds the display will return to the
current room temperature. The mode icon
will become solid to indicate this. If powered
by the “C” wire, the thermostat display will
remain lit. If the thermostat is running on
battery power only, the display will turn off
after 5 seconds to conserve energy.
The thermostat will continue to operate
while the display is off.
Changing the batteries
If the thermostat batteries are low, replace
the batteries with four new AA batteries.
❶Remove the thermostat from the back
plate by pulling the thermostat straight
out and off the wall.
❷Take out the existing batteries.
❸Insert the new batteries following the
specified polarity markings on
the thermostat.
❹Return the thermostat to the wall plate
by pressing the thermostat body firmly
into the back plate mounted to the wall.
Ensure that the pins on the body are
correctly aligned with the back plate.
Failure to do so could cause damage to
the thermostat.

16 17
Troubleshooting
Heating or cooling doesn’t turn on when
the set point is above or below the
room temperature
To prevent damaging the compressor,
the thermostat inserts a delay when cycling
the compressor. If you think the system should
be on and it’s not, change the set point to
2 degrees beyond the current set point and wait
5 minutes to see if the system turns on.
If not, contact a local HVAC professional.
Heat pump is “cooling when it should
be heating” or “heating when it
should be cooling”
Because both types of heat pump reversing
valves share a single terminal on your
thermostat back plate, you need to be sure
you have the thermostat configured for
the correct wire. Try switching the O/B
configuration setting through your
online account. Contact a local HVAC
professional for further help with this issue.
Exclude the thermostat from the
Z-Wave network
If for some reason the thermostat must be
excluded from the network, follow the
steps below:
❶Set the thermostat to OFF mode.
❷Press and hold the exclusion button on the
Z-Wave controller. Refer to controller
documentation for more information.
❸Press and hold the DOWN button on
the thermostat to enter exclusion mode.
Release the button when the RADIO
icon lights up.
❹When the RADIO icon flashes red,
the thermostat has now been successfully
excluded from the network.
Batteries drain quickly
If a thermostat is included using a “C” Wire,
that information is saved in the network and
cannot be changed unless excluded and included
again without a “C” Wire connected. The same
applies to thermostats included on
battery power.
If you find your thermostat batteries are
draining unusually fast, make sure the “C” Wire
connection is still intact. If a device is included
using the “C” Wire, the Z-Wave communication
never sleeps, and the thermostat will act as a
repeater, sending messages for other devices
as well. If the “C” Wire is removed, this kind of
activity will drain the battery very quickly.

18
Notices
FCC
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
IC
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for
successful communication.
Conformément à la réglementation d’Industrie Canada, le
présent émetteur radio peut fonctionner avec une antenne
d’un type et d’un gain maximal (ou inférieur) approuvé pour
l’émetteur par Industrie Canada. Dans le but de réduire les
risques de brouillage radioélectrique à l’intention des autres
utilisateurs, il faut choisir le type d’antenne et son gain de
sorte que la puissance isotrope rayonnée équivalente (PIRE)
ne dépasse pas l’intensité nécessaire à l’établissement d’une
communication satisfaisante.
NOTE: The grantee is not responsible for any changes or
modifications not expressly approved by the party responsible
for compliance. Such modifications could void the user’s
authority to operate the equipment.

Notes

8281 Greensboro Drive
Suite 100
Tysons, VA 22102
200731
© 2020 Alarm.com. All rights reserved.
Designed, developed and assembled in the USA.
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