Alcatel-Lucent OmniPCX Office User manual

Installation Manual
Release 8.0 - May 2010

Legal notice:
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of
Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2010 Alcatel-Lucent. All rights reserved.
The CE mark indicates that this product conforms to the following Council
Directives:
- 2004/108/EC (concerning electro-magnetic compatibility)
- 2006/95/EC (concerning electrical safety)
- 1999/5/EC (R&TTE)

Chapter 1
General Presentation
 Preliminary ...............................................................................................1.1
 Overview .......................................................................................................1.1
 Security ......................................................................................................1.1
 Safety rules ..................................................................................................1.1
 Protection against Interferences ......................................................1.5
 Protection against Interferences ................................................................1.5
Chapter 2
Hardware: Platform and Interfaces
 Overview ....................................................................................................2.1
 Platforms ...................................................................................................2.1
 OmniPCX Office RCE Compact ..................................................................2.1
 OmniPCX Office RCE Small ........................................................................2.3
 OmniPCX Office RCE Medium ....................................................................2.4
 OmniPCX Office RCE Large .......................................................................2.4
 Installation ................................................................................................2.5
 Overview .......................................................................................................2.5
 Equipment .................................................................................................2.6
 Boards and Options ....................................................................................2.6
 

 
         0-1

 Detailed description ....................................................................................2.7
Chapter 3
System Services
 Software Licence Management .........................................................3.1
 SOFTWARE LICENCE MANAGEMENT ......................................................3.1
 Software Keys .........................................................................................3.1
 Voice Services Available in "Limited" Mode .............................................3.2
 Software Key Change ..................................................................................3.3
 Services Controlled by the "Main" Software Key .....................................3.3
 Services Controlled by the “CTI” Software Key .......................................3.6
Chapter 4
Installation and Cabling
 Presentation .............................................................................................4.1
 Location of Unit ...........................................................................................4.1
 Environment .................................................................................................4.3
 Connections and Cabling ....................................................................4.4
 Detailed description ....................................................................................4.4
 Power Supply ..........................................................................................4.20
 Installation procedure ................................................................................4.20
 8 Series Sets ...........................................................................................4.37
 IPTouch 4008/4018 Phone .........................................................................4.37
 IP Touch 4028/4038/4068 Phone ...............................................................4.42
 9 Series Sets ...........................................................................................4.49
 4019 Digital Phone ......................................................................................4.49
 4029/4039 Digital Phone .............................................................................4.51
 V24/CTI Interface Module ...................................................................4.54
 
0-2         

 Hardware description .................................................................................4.55
 Hardware configuration .............................................................................4.56
 External connections .................................................................................4.57
 AP Interface Module .............................................................................4.59
 Hardware description .................................................................................4.59
 Hardware configuration .............................................................................4.61
 External connections .................................................................................4.62
 S0 Interface Module ..............................................................................4.64
 Hardware description .................................................................................4.64
 Hardware configuration .............................................................................4.66
 External connections .................................................................................4.67
 Intelligent Base Stations .....................................................................4.70
 Detailed description ...................................................................................4.70
 Safety rules .................................................................................................4.78
 PIMphony .................................................................................................4.81
 Overview ......................................................................................................4.81
 Additional Information ...............................................................................4.82
 Reflexes Terminals ...............................................................................4.83
 Installation procedure ................................................................................4.83
 Extending Your Installation ...............................................................4.88
 Detailed description ...................................................................................4.88
Chapter 5
Configuration
 Stations Default Configuration ..........................................................5.1
 Detailed description ....................................................................................5.1
Chapter 6
Start-Up
 
         0-3

 System Startup from a Phone Set ....................................................6.1
 Configuration procedure ............................................................................6.1
 System Startup from OMC ..................................................................6.9
 Overview .......................................................................................................6.9
 Installation procedure .................................................................................6.9
 Accessing the System ...............................................................................6.10
 Downloading the Software ........................................................................6.17
 Services provided .......................................................................................6.19
Chapter 7
Maintenance Services
 Maintenance Level 1 ..............................................................................7.1
 Maintenance .................................................................................................7.1
Chapter 8
Glossary
 Glossary ....................................................................................................8.1
 A....................................................................................................................8.1
 B....................................................................................................................8.1
 C....................................................................................................................8.2
 D....................................................................................................................8.2
 E....................................................................................................................8.3
 F....................................................................................................................8.3
 G....................................................................................................................8.3
 H....................................................................................................................8.4
 I......................................................................................................................8.4
 K....................................................................................................................8.5
 L....................................................................................................................8.5
 
0-4         

 M....................................................................................................................8.5
 N....................................................................................................................8.5
 O....................................................................................................................8.6
 P....................................................................................................................8.6
 Q....................................................................................................................8.7
 R....................................................................................................................8.7
 S....................................................................................................................8.7
 T....................................................................................................................8.8
 U....................................................................................................................8.9
 V....................................................................................................................8.9
 W...................................................................................................................8.9
 X...................................................................................................................8.10
 
         0-5

 
0-6         

1.1 Preliminary
1.1.1 Overview
1.1.1.1 SYMBOLS USED IN THE DOCUMENTATION
See note.
See important information.
1.1.1.2 CLAUSES
Copyright and Trademarks
Datalight is a registered trademark of Datalight,Inc.
FlashFXtm is a trademark of Datalight, Inc.
Copyright 1993 - 2000 Datalight, Inc., All Rights Reserved.
1.2 Security
1.2.1 Safety rules
1.2.1.1 Safety Declaration
We, Alcatel-Lucent Enterprise 32, avenue Kléber 92707 Colombes Cedex - France, declare
that the products presented in this manual conform to the essential requirements of Directive
1999/CE/5 of the European Parliament and Council.
Any unauthorized modification to the products invalidates this declaration of conformance.
In pursuance of this directive which appeared in the Official Journal of the European
Community on April 7 1999, this equipment can be used in all European Community member
states, and in Switzerland and Norway.
Copyright 2001 - 2000 Datalight, Inc., All Rights Reserved. In order to better serve its
customers, Alcatel-Lucent Enterprise reserves the right to modify the characteristics of its
products without notice.
Alcatel-Lucent Enterprise - 32, avenue Kléber F-92707 Colombes Cedex RCS Paris 602 033
185.
1.2.1.2 General Recommendations

1 
         1-1

Protective earthing
This equipment must imperatively be connected to a permanent earth protection
installed according to current legislation.
Installation of the mains power
The mains power must be installed as close as possible to the unit and must be easily
accessible. The power supply lead is used as the master switch.
Free board slots
It is essential that empty board slots are guarded with the appropriate expansion
slot covers for full electromagnetic shielding, the safety of people working nearby (in
the presence of hazardous voltages) and the prevention of fire propagation (from inside
the unit).
Lead and Lithium batteries
There is a risk of explosion if the batteries are incorrectly replaced. Only use
batteries of identical type, or manufacturer recommended equivalents. Discard used
batteries according to the battery manufacturer's instructions.
Power supply
Due to the presence of hazardous voltages, the rear metal panel can only be
removed by qualified personnel.
If it is necessary to carry out work on a power supply unit, first disconnect the mains cable from
the system as well as any external EPS48 power connections that may be connected. Then
remove the rear metal panel of the power supply block and disconnect the batteries.
High leakage current
A permanent earth connection is essential before making TRT/TNV-3
telecommunication network connections.
In the case of a poor earth connection, it is MANDATORY to disconnect the
telecommunications accesses before reconnecting the equipment to earth. It is then necessary
to verify that all the connections have been made correctly.
Before removing any board that provides access to a telecommunications
network of class TRT/TNV-3, make sure you disconnect the links. Reconnect the links
once the board is re-inserted.
Installation of DECT bases
For further information on recommendations relating to the exposure of the public to the
electromagnetic field, refer to "Installation of DECT bases".
1.2.1.3 Declaration of Conformance With Directives
This equipment is designed to be connected to the public telephone network using the
appropriate interfaces.
Chapter 1 
1-2         

The EC labeling indicates that this product conforms to the EC directives currently in force, in
particular:
- 89/336/EEC (Electromagnetic compatibility)
- 73/23/EEC (Low Voltage)
- R&TTE 1999/5/EC compliance
- 1999/519/EC (Specific Absorption Rate)
1.2.1.4 Interface Classification
1.2.1.4.1 ___change-begin___ OmniPCX Office RCE Small, Medium, Large ___change-end___
SELV: Safety Extra Low Voltage TNV-3: Telecommunication Network Voltage
___change-begin___
___change-end___
Figure 1.2___change-begin___ : OmniPCX Office RCE Small, Medium, Large ___change-end___
1.2.1.4.2 ___change-begin___ OmniPCX Office RCE Compact ___change-end___
___change-begin___
 
         1-3

Figure 1.3: First Generation cabinet
___change-end___
___change-begin___
Chapter 1 
1-4         

___change-end___
Figure 1.4: ___change-begin___ Second Generation cabinet ___change-end___ ___change-begin___ OmniPCX Office RCE Compact ___change-end___
___change-begin___ Note 1:
The Mini-MIX daughter board can be used only on a Compact Edition 2nd Generation with a PowerCPU
board.
___change-end___
1.3 Protection against Interferences
1.3.1 Protection against Interferences
Notice to the attention of the users and installer:
USA - FCC (Federal Communication Commission)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to consult the installer or service person.
Changes or modifications to this equipment, not expressly approved by ALCATEL-LUCENT,
 
         1-5

may cause harmful interference and void the user’s authority to operate this equipment.
Japan - VCCI (Voluntary Control Council for Interference)
Translation :
This is a Class B product based on the standard of the Voluntary Control Council for
Interference from Information Technology Equipment (VCCI). If this is used near a radio or
television receiver in a domestic environment, it may cause radio interference. Install and use
the equipment according to the instruction manual.
Chapter 1 
1-6         

2.1 Overview
Alcatel-Lucent OmniPCX Office Communication Server is an "e-communication server", a new
"all-in-one" concept combining proven telephony functions with data management and access
to all the resources of the Internet. This "multi-purpose" server provides a turnkey global
communication solution for small and medium-scale businesses with 6 to 200 employees.
___change-begin___
The Alcatel-Lucent OmniPCX Office Communication Server range includes:
- the Alcatel-Lucent OmniPCX Office Rich Communication Edition Compact platform
- the Alcatel-Lucent OmniPCX Office Rich Communication Edition Small platform
- the Alcatel-Lucent OmniPCX Office Rich Communication Edition Medium platform
- the Alcatel-Lucent OmniPCX Office Rich Communication Edition Large platform
___change-end___ ___change-begin___
For businesses with 6 to 12 employees, the Alcatel-Lucent OmniPCX Office Communication
Server range has been expanded to include the Alcatel-Lucent OmniPCX Office Compact
Edition module. Only the Alcatel-Lucent OmniPCX Office Advanced Edition CS offer is
available (Alcatel-Lucent OmniPCX Office Advanced Edition CS voice functions, a professional
solution with welcome, mobility, CTI and VoIP functions).
___change-end___ ___change-begin___
___change-end___
The Alcatel-Lucent OmniPCX Office Communication Server range is supplied:
- with all the sub-assemblies required for your particular configuration,
- configured with the software key corresponding to the level of services desired (according
to country).
The stations are packaged separately.
2.2 Platforms
Alcatel-Lucent OmniPCX Office Communication Server is available in the following models:
2.2.1 ___change-begin___ OmniPCX Office RCE Compact ___change-end___

2   

         2-1

- 14 ports.
- 1 CPU slot + 1 MIX slot
- Energy consumption: 1.5 A (240 V)
- Dimension: H = 345 mm; W = 370 mm; D = 65 mm.
- Weight: 5.1 kg.
The following mixed boards are available:
- MIX 2/4/4
- MIX 2/4/8
- MIX 2/8/4
- MIX 4/4/8
- MIX 4/8/4
- AMIX-1 4/4/4
- AMIX-1 4/4/8
- AMIX-1 4/8/4
Note:
This wall-mounted version is also called XS-N.
___change-begin___ Starting with Alcatel-Lucent OmniPCX Office Communication Server release 5.1, the Mini-MIX
daughter board is available on Compact Edition 2nd Generation with a PowerCPU board.
___change-end___
The ___change-begin___ PowerCPU board ___change-end___shows a Mini-MIX LED (previously the WAN LED). This LED is
activated when the Mini-MIX daughter board is detected ___change-begin___ on the PowerCPU board ___change-end___.
___change-begin___
Chapter 2 ! "#  "$
2-2         

___change-end___
Figure 2.2: Mini-MIX connections on ___change-begin___ PowerCPU Board ___change-end___
Equipment numbering:
- Slot 80 EN 01 for the first T0 access (80-001-01)
- Slot 80 EN 02 for the second T0 access (80-002-01)
- Slot 80 EN 09 for the first Z access (80-009-01)
- Slot 80 EN 10 for the second Z access (80-010-01)
2.2.2 ___change-begin___ OmniPCX Office RCE Small ___change-end___
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         2-3

- 28 ports.
- 1 CPU slot 2 general-purpose slots (no SLI16 board).
- Energy consumption: 1 A (230 V) / 2 A (110 V) - 80 W.
- Dimension: H = 66 mm; W = 442 mm; D = 400 mm.
- Weight: 6 kg.
2.2.3 ___change-begin___ OmniPCX Office RCE Medium ___change-end___
- 56 ports.
- 1 CPU slot 5 general-purpose slots.
- Energy consumption: 1,2 A (230 V) / 2,3 A (110 V) - 120 W.
- Dimension: H = 110 mm; W = 442 mm; D = 400 mm.
- Weight: 11 kg.
2.2.4 ___change-begin___ OmniPCX Office RCE Large ___change-end___
- 96 ports.
- 1 CPU slot + 4 general-purpose slots + 4 specific slots (no UAI16 and MIX boards)
- Energy consumption: 1,2 A (230 V) / 2,3 A (110 V) - 150 W.
- Dimension: H = 154 mm; W = 442 mm; D = 400 mm.
- Weight: 13 kg.
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2-4         

2.3 Installation
2.3.1 Overview
This hardware must be installed on the customer's site, by a qualified installer, in
 ! "#  "$
         2-5

compliance with the instructions provided with the hardware.
Equipment shall be installed at the factory or in the field by submitter's trained personnel
in accordance with the installation instruction provided with the equipment.
2.4 Equipment
2.4.1 Boards and Options
The following table lists the boards available on ___change-begin___ Alcatel-Lucent OmniPCX Office
Communication Server (S, M or L racks) ___change-end___ ___change-begin___ OmniPCX Office RCE Small, Medium, Large ___change-end___.
Board Function Optional boards Connections
APA2
APA4
APA8
2, 4 or 8 analog trunk line inter-
faces GSCLI: Ground Start signaling
CLIDSP: CLIP local
management
Analog trunk line (TL), TL-
PS diversion
ATA2
ATA4 2 or 4 analog trunk line inter- faces MET: pulse meter re- ceivers (phased out) Analog trunk line (TL), TL- PS diversion
BRA2
BRA4
BRA8
2, 4 or 8 T0 basic accesses ISDN network
ISDN-EFM T0/S0 forward-
ing box
___change-begin___PowerCPU
___change-end___
___change-begin___Processing Unit (As of R8.0)___change-begin___ ,
SD/MMC ___change-end___ Memory card
(2Gb/4Gb), 256 Mb DDR2
SDRAM.
Optional Hard Drive
___change-end___
___change-begin___HSL1, HSL2: intercon-
nection with add-on
modules
AFU-1: (Auxiliary Func-
tion Unit)
___change-begin___ ARMADA ___change-end___: VoIP chan-
nels
___change-end___
Lanswitch or Ethernet ter-
minal
Please-wait message player
Tuner for background music
Alarm
Doorphone
Loudspeaker
General call ringer
ISDN-EFM T0/S0 forward-
ing box
Pulse metering device
OMC
DDI2
DDI4 2 or 4 analog trunk line inter- faces with Multiple Subscriber
Numbers (MSN)
Analog trunk line with Mul-
tiple Subscriber Numbers
(MSN)
LanX8
LanX16
LANX16-1
LanX8-2
LANX16-2
8 or 16 port Ethernet 10/100 BT
(of which 1 or 2 10/100/1000 BT
ports on LANX-2 boards)
@ Phones, Hub, Lanswitch,
PC, etc.
___change-begin___ MEX ___change-end___ ___change-begin___ Power-
MEX ___change-end___ (equipped
with an HSL1
board)
Extension module controller
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