Alcatel-Lucent OmniTouch 8622 MCE User manual

Alcatel-Lucent cellular extension functions are delivered through a combination of the Alcatel-Lucent
Advanced Cellular Extension (ACE) and the Alcatel-Lucent OmniTouch™8622 My Cellular Extension (MCE)*.
The Alcatel-Lucent cellular extension application is a powerful fixed-mobile convergence solution that extends
the advanced voice features of the Alcatel-Lucent OmniPCX™ Office Communication Server or OmniPCX
Enterprise Communication Server to mobile devices.
Alcatel-Lucent ACE and OmniTouch 8622 MCE

Features
• One-numberservice
¬ Singlenumberforxedand
smartmobiledevices
¬ Asinglexedphonenumberon
businesscardswillallowcalllter-
ingandbusinesscontinuityifan
employeeleavesthecompany.
¬ Simultaneousringingonboth
phones
• Businessandprivatemode
management
¬ Inbusinessmode,incomingand
outgoingcallsgothroughthe
OmniPCXCommunicationServers
offeringsinglebilling,identity,
least-costrouting.
¬ Inprivatemode,incomingand
outgoingcallsgothroughthe
mobileoperator.
• Callinitiation
¬ FromtheOmniPCXCommunication
Serverextensionphonenumber
¬ Fromthesmartmobilephone
localcontactlist
¬ Throughtheattendantorcom-
pany’sswitchboardoperator
¬ Fromtheremotecorporatedirectory
• Accesstobusinessvoicemailbox
• Callforwardingsettings
¬ Immediate
¬ Tobusinessvoicemailbox
¬ Topersonalassistant
¬ Status
• In-conversationservices
¬ Transfer,conference,hold/retrieve
• Dual-modesmartmobilephone
management—cellularandWLAN
networks
• One-stopshoppingincluding
pre-packageditems
• Softwaredownloadovertheair
• OmniPCXEnterpriseandOmniPCX
OfceCommunicationServersupport
Benefits
• Increasesemployeeefciencyand
productivity
¬ Createaborderlessofce
¬ Provideenterprise-gradevoice
serviceswhenoff-site
¬ Avoidwastingtimebydialing
severalphonenumberstoreach
thesameperson
• Improvescustomersatisfaction
byincreasingrst-callresolution
ACE / MCE for Windows Mobile™
MCE for BlackBerry™
ACE / MCE for Nokia Eseries™
* Alcatel-Lucent Advanced Cellular Extension refers to OmniPCX Office Communication Server use.
Alcatel-Lucent OmniTouch 8622 My Cellular Extension refers to OmniPCX Enterprise Communication
Server use.

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are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective own-
ers. The information presented is subject to change without notice. Alcatel-Lucent assumes no respon-
sibility for inaccuracies contained herein. Copyright © 2009 Alcatel-Lucent. All rights reserved.
EPG3310090316 (04)
• Controls/reducescosts
¬ Cellular–Signicantlyreduce
smartmobilephonecostswith
savingsonlong-distancecalls
¬ WLAN–UtilizeWi-Fi®when
attheofce
¬ Singlebillingforbusinesscalls
• Providesasingleuserexperience
¬ Alcatel-LucentACEandOmniTouch
8622MCEclientapplicationsinte-
grateintothetelephonyapplica-
tionofthesmartmobilephone
Thesoftware-basedapplicationsturn
anysmartmobilephoneintoan
extensionofthecommunication
server.Thefullsuiteofcommunication
toolsismadeavailableontheleading-
edgemobileplatforms—Microsoft®
WindowsMobile®,NokiaEseries™and
RIMBlackBerry®—throughcellular
extensionsolutions:
• Alcatel-LucentACEandOmniTouch
8622MCEforWindowsMobile
• Alcatel-LucentACEandOmniTouch
8622MCEforNokiaEseries
• Alcatel-LucentOmniTouch8622MCE
forBlackBerryinfrastructure
Alcatel-LucentACEandOmniTouch8622
MCEprovidetwomaincomponents:
• Aserverapplication,hostedonan
OmniPCXcommunicationserver,
providescorporatetelephonyser-
vicestoauthorizedmobiledevices.
• Aclientapplication,hostedonthe
smartmobiledevice,providesa
menu-driveninterfacetoaccessthe
OmniPCXserverfeatures.
Business in motion – igniting
the mobile enterprise
TheseamlessintegrationoftheAlcatel-
LucentACEandOmniTouch8622MCE
withintheOmniPCXCommunication
Servermeansnoextrahardwarecosts,
noinfrastructurechanges,nodedicated
linktoamobilecarriernetwork,and
noneedforadatachannel.
Bysimplifyingcommunicationsthrough
featuressuchasone-numberservice,
businessandprivatemodemanage-
ment,andmobile-to-deskphone
roaming,enterprisescansignicantly
improveemployeeproductivity,increase
customersatisfactionandlowercosts.
FEATURE OmniPCX ENTERPRISE COMMUNICATION SERVER OmniPCX OFFICE COMMUNICATION SERVER
MCE FOR
WINDOWS MOBILE
MCE FOR
BLACKBERRY
MCE FOR NOKIA
ESERIES
ACE FOR
WINDOWS MOBILE
ACE FOR NOKIA
ESERIES
One-number service     
Business and private mode management     
Call initiation:

Server extension phone number









 *









Access to business voice mail     
Call forwarding:





















Dual or mono ringing**   
   
  ***
Table 1. Features of Alcatel-Lucent cellular extension solutions on the OmniPCX Enterprise and OmniPCX Office Communication Servers
* BES infrastructure needed
** “Dual” means both fixed and mobile phones ring. “Mono” means only fixed phone rings. Feature availability from OmniPCX Enterprise Communication
Server, Release 9.0 or newer version.
*** Manual handover control from Wi-Fi to cellular
Mobile device requirements: refer to the device white list (list of smart phones tested with ACE / MCE) which is available on the Alcatel-Lucent Business Partner Web Site
Supported languages for Nokia and Windows Mobile: Chinese (simplified Chinese), Danish, Dutch, English US, Finnish, French, German, Italian, Norwegian,
Portuguese, Spanish, Swedish
Supported languages for BlackBerry: English US, French, German, Portuguese, Spanish
Figure 1. “One business number” concept – Incoming call illustration
Peter
Off-site
Peter
On-site
• A single phone number for both desk phone
and mobile phone
• Just your desk phone number on your business card
Internal
incoming call
External incoming call
Mary
Mobile operator network
Enterprise
network
John