Alcatel Onetouch Cinch User manual

Available applications and services are subject to change at any time.
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Table of Contents
Get Started 1
Your Phone at a Glance 1
Set Up Your Phone 1
Insert the Battery 1
Charge the Battery 2
Activate Your Service 3
Set Up Voicemail 3
Additional Services 4
Resources 4
Phone Basics 5
Your Phone’s Layout 5
Turn Your Phone On and Off 6
Lock/Unlock Your Phone 6
Navigate Through the Menus 6
Status Bar and Notification Panel 7
Enter Text 8
Phone Calls 10
Make Phone Calls 10
Call Using the Phone Dialer 10
Call from Recent History 10
Call from Contacts 10
Call Using a Speed Dial Number 11
Call Emergency Numbers 11
Receive Phone Calls 11
Answer an Incoming Call 11
Mute the Ringing Sound 11
Reject an Incoming Call 12
Voicemail 12
Voicemail Setup 12
Voicemail Notification 12
Retrieve Your Voicemail Messages 12
Phone Call Options 13
In-call Options 13

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Caller ID 14
Conference Calling 14
Recent History 14
Contacts 16
View Contacts 16
Contacts List Options 16
Add a Contact 16
Create a Group 18
Save a Phone Number 19
Edit a Contact 19
Add or Edit Information for a Contact 20
Assign a Ringtone to a Contact 20
Delete a Contact 20
Remove a Member from a Group 20
Assign a Speed Dial Number to a Contact 20
Messaging 22
Send a Text Message 22
Save and Resume a Draft Message 22
New Messages Notification 22
Manage Message Conversations 22
Web & Data 24
Launch a Web Connection 24
Learn to Navigate the Browser 24
Adjust Browser Settings 24
Tools 26
Calendar 26
Add an Event to the Calendar 26
View an Event 26
Edit/Delete an Event 26
Event Reminders 26
Alarm 26
Calculator 27
Bluetooth 27
Settings 28
Display 28
Volume 28
Ringtones 28

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Keyguard 29
Phone Information 29
Lock Phone 29
Location 30
Parental Controls 30
Reset/Delete 30
Others 30
Accessibility 30
Abbreviated Dialing 31
Call Answer 31
Voice Privacy 31
Text Entry 31
Airplane Mode 32
Data 32
Contact Match 32
Roaming 32
Persistent Alerts 32
Language 32
Navigation Keys 32
For Assistance 33
Customer Support 33
Regulatory Information 33
Specific Absorption Rates (SAR) for Wireless Phones 33
FCC Radio Frequency Emission 33
Using Your Phone with a Hearing Aid Device 34
Warning Statements 35
Copyright Information 35
Index 36

Get Started 1
Get Started
Congratulations on receiving your ALCATEL ONETOUCH Cinch from Assurance Wireless. This
guide will help you set up and get the most out of your new phone.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.
Note: Your phone's home screen and layouts are subject to change. The user guide uses sample
images only.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone
The following topics will help you set up your phone and wireless service the first time.
Insert the Battery
Follow these instructions to insert your phone‘s battery safely and properly.

Get Started 2
1. Remove the battery cover.
2. Insert the battery.
3. Attach the battery cover.
Note: Make sure all the tabs are secure and there are no gaps around the cover.
Charge the Battery
Follow these instructions to charge your phone‘s battery.

Get Started 3
1. Plug the USB connector into the charger/accessory jack on the right side of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Note: You should fully charge the battery as soon as possible. Fully charging the battery may take up to
2 hours.
Activate Your Service
Before using your phone, you need to activate your service with Assurance Wireless.
1. Press and hold the Power Button to turn your phone on.
l Allow hands-free activation to connect the phone to our network and then allow the phone
to check for any updates.
l The phone will power off.
2. After the phone turns back on, dial 611 and follow the recorded directions.
3. When prompted, enter your Account PIN – it’s at the top of your Assurance Wireless approval
letter.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated. Always
use a password to protect against unauthorized access. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From the Home screen, press MENU (left softkey) > Messaging > Voicemail > Call Voicemail.
2. Follow the system prompts to:

Get Started 4
l Create your password.
l Record your name announcement.
l Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
Additional Services
Take advantage of these services by adding money to your account:
n Additional Monthly Data Packs are available: 100 MB, 500 MB, and 1 GB.
n 411 service at $1.75 per call + standard airtime charges
n International calling at great rates to over 200 countries
n Mobile Web, ringtones, games, graphics
n And so much more
How to Purchase Additional Services
To pay for additional services you will need to add funds to your account using a credit or debit card
or you can buy Virgin Mobile Top-Up cards from thousands of stores across the country.
Resources
Just log in at assurancewireless.com where you can find answers to your FAQs, check your
account, change your settings, add money to your account, and much more.
Or give us a call at 1-888-321-5880.
In Case Your Phone is Ever Lost or Broken
If you lose your phone, or if it is stolen, let us know right away and we’ll suspend service. Once your
service is suspended, no one else can use your phone. We can help you get a replacement phone
(most likely at no charge). We usually can have it to you in just a few days.
If your phone breaks, it comes with a one-year warranty from the original manufacturer and you
may be able to receive a free replacement.

Phone Basics 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected
to the people and information that are important to you. The following topics will introduce the basic
functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Part Description
Receiver Allows you to hear the caller and automated prompts.
Headset connector Allows you to plug in a headset for convenience, hands-free
conversations.
Volume down key Allows you to increase the ringtone or media volume or adjust the
voice volume during a call.
Micro-USB Connector Allows you to connect the phone charger or the USB cable.
Navigation up key Press to go up to view an item or confirm an option.

Phone Basics 6
Part Description
Navigation down key Press to go down to view an item or confirm an option.
Navigation left key Press to go left to view an item or confirm an option.
Navigation right key Press to go right to view an item or confirm an option.
Left softkey Enter Menu list from the Home screen, view an item or confirm an
option.
Right softkey Enter Contacts from the Home screen, view an item or confirm an
option.
Dial key View recent call history from the Home screen, or dial the number.
Power/End key Turn on/off the phone, or return back to the Home screen.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
n Press and hold the Power/End key .
Note: Your screen remains blank while the phone is off (unless the battery is charging).
Lock/Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your phone.
n To lock the phone, press and hold the Back key .
n To unlock the phone, press the OK key and then press Back .
Navigate Through the Menus
The navigation keys on your phone let you scroll through onscreen items. To navigate a menu, press
up or down using the navigation keys.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by highlighting it
and pressing the OK key . If the option is numbered, you can select it by pressing the
corresponding number on the phone’s keypad.
Back Up Within a Menu
n To go to the previous menu, press Back .
n To return to the Home screen, press Power/End key .