Allen + Roth 2476FM-36-937 User manual

1
ITEM #5228493
65-IN ELECTRIC
FIREPLACE
MODEL #2476FM-36-937
Español p. 23
ALLEN + ROTH and logo design are trademarks or
registered trademarks of LF, LLC. All rights reserved.
ATTACH YOUR RECEIPT HERE
Serial Number__________________ Purchase Date__________________
Questions, problems, missing parts? Before returning to your retailer, call our customer service
department at 866-439-9800, 8 a.m. - 8 p.m., EST, Monday - Sunday. You could also contact us at
[email protected].
AS23170
welcoming • sophisticated • inspiring

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TABLE OF CONTENTS
Package Contents ............................................................................................................................... 3
Hardware Contents.............................................................................................................................. 4
Safety Information ............................................................................................................................... 4
Preparation.......................................................................................................................................... 8
Assembly Instructions.......................................................................................................................... 8
Operating Instructions ....................................................................................................................... 17
Care And Maintenance...................................................................................................................... 19
Troubleshooting................................................................................................................................. 20
One-Year Limited Warranty ............................................................................................................... 21
Replacement Parts List ..................................................................................................................... 22

3
PACKAGE CONTENTS
O
A
E
M
N Q
B
D
CC
PART DESCRIPTION QUANTITY
A Mantel 1
B Upper Wall 1
C Wood Brace 2
DCover Panel (preassembled to
upper wall (B)) 1
EBack Panel (preassembled to
mantel (A)) 1
M Fire Log 1
N Fireplace Grate 1
O Remote Control (Battery Inside) 1
QBafe 4

4
HARDWARE CONTENTS (NOT SHOWN ACTUAL SIZE)
AA BB CC DD EE
PART DESCRIPTION QUANTITY
AA Bolt 16
BB Washer 16
CC Short Bolt 2
DD Touch-up Pen 1
EE Tip Restraint Hardware 2
SAFETY INFORMATION
Please read and understand this entire manual before
attempting to assemble, operate or install the product.
This equipment has been tested and found to comply
with the limits for Class B digital devices, pursuant to
Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. The equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on. The
user is encouraged to try and correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference,
and
2. This device must accept any interference received,
including interference that may cause undesired
operation.

5
SAFETY INFORMATION (CONTINUED)
Modifications not approved by the party responsible
for compliance could void user’s authority to operate
the equipment.
This Class B digital apparatus complies with Canadian
ICES-003.
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions
should always be followed to reduce the risk of fire,
electric shock and injury to persons, including the
following:
DANGER
• To reduce the risk of electrical shock, ensure the
product is stable and avoid tipping.
• Read all instructions before installing or using this
heater.
• If the information in this manual is not followed
exactly, an electric shock or fire may result causing
property damage, personal injury or loss of life.
• ALWAYS unplug this appliance/furnishing from the
electrical outlet before cleaning or servicing.
WARNING
• This appliance is hot when in use. To avoid burns,
DO NOT let bare skin touch hot surfaces. Keep
combustible material, such as furniture, pillows,
bedding, papers, clothes and curtains at least 3 feet
from this appliance and keep them away from the
sides and rear.
• Extreme caution is necessary when any heater
is used by or near children or individuals with
disabilities and whenever the fireplace is left
operating and unattended.
• DO NOT run cord under carpeting. DO NOT cover
cord with throw rugs, runners, or similar coverings.
• DO NOT route cord under furniture or appliances.
Arrange cord away from traffic areas and where it
will not be tripped over.
• DO NOT insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause
an electric shock or fire or damage the appliance.
• This appliance has hot and arcing or sparking parts
inside. DO NOT use it in areas where gasoline,
paint or ammable vapors or liquids are used or
stored. This fireplace should not be used as a
drying rack for clothing. Christmas stockings or
decorations should not be hung in the area of it.
• Use this appliance only as described in the manual.
Any other use is NOT recommended by the
manufacturer and may cause fire, electric shock or
injury to persons.
• Reduce the risk of burns, fire, electrical shock, or
injury to persons:
• Unplug from outlet before putting on or taking off
parts.
• Close supervision is necessary when this furnishing
is used by, or near children, invalids, or disabled
persons.
• Use this furnishing only for its intended use
as described in these instructions. DO NOT
use attachments not recommended by the
manufacturer.
• Keep the cord away from heated surfaces.
• Never operate the furnishing with the air openings
blocked. Keep the air openings free of lint, hair, and
other debris.
• Never drop or insert any object into any opening.
• DO NOT operate where aerosol (spray) products
are being used or where oxygen is being
administered.
• To disconnect, turn all controls to the off position,
then remove plug from outlet.
• Each surface intended to support a load shall have
a corresponding statement in the use instructions
specifying the maximum intended load for that
surface in pounds (kilograms).
• Risk of electric shock-connect this furnishing to
a properly grounded outlet only. See Grounding
Instructions.

6
SAFETY INFORMATION (CONTINUED)
• To avoid electric shock, fire, or injury, review the
assembly instruction to confirm that the appropriate
critical components and accessories are being used
with the furnishing.
• Death or serious injury may occur when children
climb on audio and/or video equipment furniture. A
remote control or toys placed on the furnishing may
encourage a child to climb on the furnishing and as
a result the furnishing may tip over on to the child.
• Relocating audio and/or video equipment to
furniture not specifically designed to support audio
and/or video equipment may result in death or
serious injury due to the furnishing collapsing or
overturning onto a child.
CAUTION
• DO NOT operate any heater with a damaged cord
or plug or after the heater malfunctions. DO NOT
operate any heater if it has been dropped or
damaged in any manner. Disconnect power at
service panel and have heater inspected by a
reputable electrician before reusing.
• Any repairs to this fireplace should be carried out by
a qualified service person.
• Under no circumstances should this fireplace be
modified. Parts having to be removed for servicing
must be replaced prior to operating this fireplace
again.
• Household use only.
• DO NOT use outdoors.
• “WARNING – Death or serious injury may occur
when children climb on audio and/or video
equipment furniture. A remote control or toys placed
on the furnishing may encourage a child to climb on
the furnishing and as a result the furnishing may tip
over on to the child”.
• “WARNING – Relocating audio and/or video
equipment to furniture not specifically designed to
support audio and/or video equipment may result
in death or serious injury due to the furnishing
collapsing or overturning onto a child”.
• This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. NEVER
place heater where it may fall into a bathtub or other
water container.
• To disconnect this appliance, turn controls to the
OFF position, then remove plug from outlet.
• ONLY connect to properly grounded outlets.
• This appliance, when installed, must be electrically
grounded in accordance with local codes, with the
current CSA C22.1 Canadian Electrical Code or
follow U.S.A. Installations, follow local codes and
the National Electrical Code, ANSI/NFPA N0.70.
• To prevent a possible fire, DO NOT block air intakes
or exhaust in any manner. DO NOT use on soft
surfaces, like a bed, where opening may become
blocked.
• The heaters MUST NOT be located immediately
below a socket-outlet.
• ALWAYS plug heaters directly into a wall outlet /
receptacle. NEVER use with an extension cord,
re-loadable power tap (outlet / power strip) or a
smart outlet.
• DO NOT slide insert on top of wood to avoid
scratching wood surface.
• DO NOT place any object on top of the insert or
block the air intakes / vents as this can cause the
unit to overheat and could cause a fire.

7
SAFETY INFORMATION (CONTINUED)
Electrical Connection
• A 15-Amp, 120-volt, 60 Hz circuit with a properly
grounded outlet is required. Preferably, the
fireplace will be on a dedicated circuit as other
appliances on the same circuit may cause the circuit
breaker to trip or the fuse to blow when the heater
is in operation. The unit comes standard with 6-ft.
three-wire cord, exiting from the rear of the
fireplace. DO NOT exceed the current rating of the
current tap.
Grounding Instructions
• This heater is for use on 120-volt. The cord has a
plug as shown below. See illustration or grounding
instruction. An adapter as shown at C is available
for connecting three-blade grounding type plugs
to two-slot receptacles. The green grounding plug
extending from the adapter must be connected to
a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
A B C
Grounding Pin
Grounding Means
Metal
Screw
Cover of
Grounding
Box
Adapter
SAVE THESE INSTRUCTIONS

8
PREPARATION
Before beginning assembly of product, make sure
all parts are present. Compare parts with package
contents list and hardware contents list. If any part is
missing or damaged, do not attempt to assemble the
product.
Note: Must use a “Full-Motion TV Mount” (not included).
Fixed and tilting TV mounts CANNOT be used with
this mantel. There are many types and shapes of TV
mounts, the TV mount shown in the drawings is for
reference only.
Estimated Assembly Time: 30 minutes
Tools Required for Assembly (not
included): Phillips screwdriver
ASSEMBLY INSTRUCTIONS
1. Remove the back panel (E) by removing the
bolts on the back of the mantel (A).
Note: Retain the bolts for re-installation the back
panel in Step 5.
1
A
E

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ASSEMBLY INSTRUCTIONS (CONTINUED)
2. Insert the bafes (Q) into the fireplace grate (N)
as shown in the diagram. 2
N
Q
3. Place the fireplace grate (N) by inserting the
bottom pins into the holes in the mantel (A),
securing with two short bolts (CC) by Phillips
screwdriver.
Hardware Used
CC Short Bolt x 2
3
N
A
CC
1
2

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ASSEMBLY INSTRUCTIONS (CONTINUED)
4. Remove the film from the adhesive on the top of
the fireplace grate (N) and place the fire log (M)
on the center of the fireplace grate (N). Attach
the USB cable from the heater into the USB port
behind the fireplace grate (N).
4
N
M
2
1
3
N
5. Attach the back panel (E) to the back of the
mantel (A), securing with eight washers (BB)
and eight bolts (AA).
Hardware Used
AA Bolt x 4+4
BB Washer x 4+4
5
1
A
E
BB
AA
2

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ASSEMBLY INSTRUCTIONS (CONTINUED)
6. Attach the LED cable into the LED port behind
the heater. 6
7. Attach the wood braces (C) to the back of the
back panel (E), securing with six washers (BB)
and six bolts (AA).
Hardware Used
AA Bolt x 6
BB Washer x 6
7
E
C
C
BB
AA

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ASSEMBLY INSTRUCTIONS (CONTINUED)
8. Lift the upper wall (B) to the back of the mantel
top, place it on the top edge of the back panel
of the mantel, align the holes of the upper wall
(B) and wood braces (C), and secure the upper
wall (B) using the six bolts (AA) and six washers
(BB). At least 2 adults are required in this step
as the upper wall is heavy.
Hardware Used
AA Bolt x 6
BB Washer x 6
8
1
A
B
AA
BB
C
2
9. Gently open the ip-down door at the top. 9

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ASSEMBLY INSTRUCTIONS (CONTINUED)
10. Gently push up to close the ip-down door at
the top. 10
11. Note: Use the pre-assembled levelers on the
base of the fireplace to level the unit. Twist
the levelers counterclockwise to increase the
height, twist the clockwise to decrease the
height.
11

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ASSEMBLY INSTRUCTIONS (CONTINUED)
12. Install the tip restraint brackets on the back of
the mantel as shown.
Then measure and locate to location for the
secondary bracket on the wall. We strongly
recommend attaching the tip restraint hardware
to a wall stud. Please visit your local home
improve, meant store to obtain the proper
hardware for your type of wall construction.
WARNING: You must install the tip restraint
hardware to help prevent any accidents or
damage to the unit.
Hardware Used
EE Tip Restraint
Hardware x 2
EE
1
Wall Stud
2
12
If TV is not being installed with wall bracket please skip to step 16.
If installing a TV please continue.
13. Remove the cover panel (D) by removing the
bolts on the back side of the upper wall (B), if
needed for mounting wall hanging TV.
13
B
D

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ASSEMBLY INSTRUCTIONS (CONTINUED)
14. Move the mantel into its final position against
the wall. Use a pencil or painters tape to mark
the location of the opening in the back panel as
a guide.
Move the mantel away from the wall and use
the marking you made as a guide for location
of the TV mount. Follow the TV mount
manufacturer’s instructions for proper
installation.
Note: Must use a “Full-Motion TV Mount”
(not included). Fixed and tilting TV mounts
CANNOT be used with this mantel. There are
many types and shapes of TV mounts, the TV
mount shown in the drawings is for reference
only.
Note: Opening size is
24 1/2 in w x 13 1/8 in h TV Mount
Not Included
14
15. With TV mount fully extended, move mantel
closer to wall and guide TV mount through
opening in back panel.
Leave a gap between the mantel and the wall
approximately 6-10 inches to allow access to run
TV power and AV cables behind the mantel.
Mount the TV onto the bracket, then feed the TV
power and AV cables from the TV through the
opening behind the mantel accordingly.
Note: Check to make sure the TV and all AV
equipment work as expected before moving
mantel into final position against the wall.
Note: Make sure to install the tip restraints
(directions below)before pushing the mantel
against the wall.
15
6-in to 10-in
Gap from Wall

16
ASSEMBLY INSTRUCTIONS (CONTINUED)
16. Finalize installation of tip restraint to the wall
using the supplied plastic wall anchor strap.
The mantel may need to be moved closer to
the wall to allow for the wall anchor strap loop
to be closed. The wall anchor strap should
be snug, do not over tighten. The wall anchor
strap (zip tie style) has the ability to be
loosened.
WARNING: You must install the tip restraint
hardware to help prevent any accidents or
damage to the unit.
Hardware Used
EE Tip Restraint
Hardware x 2
EE
Wall Anchor Strap
Wall Stud
16
17. This is a good time to plug the fireplace into the
power outlet. With the TV and tip restraints
installed, get the help of another person to
careful push the mantel into it’s final desired
position against the wall. Take care not to pinch
or crush any cords behind the unit. If the TV
bracket is still extended, carefully push the TV
back into place against the mantel so the TV
bracket is compressed and the TV is in the
desired location.
Note: Fits up to most 139.7 cm / 55 in at panel
TVs.
17

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OPERATING INSTRUCTIONS
Control Panel Remote Control
To use the remote control, first remove
the plastic tab by gently pulling it out of
remote control.
Controls and Display
The control panel will display the heater setting when the unit power is turned ON. Whichever control icon
you press will display the current setting of the corresponding function. Press the control icon again to adjust
the setting. Following adjustment of any setting(s), the unit will resume to display the heater setting after 5
seconds.
Power Function
• When the unit is plugged-in but not in use, F or C will illuminate to indicate that it is in stand-by
mode.
• Press the POWER ICON to turn the main power to the unit ON or OFF.
• When the unit is powered ON, the control panel will display the heater setting to indicate the unit
has power.
• Functions stored in memory will resume at the last setting.
• When the unit is powered OFF, the fan will continue to blow for a 40 second cool-down cycle prior
to shutting down (a countdown will be displayed).
Flame Brightness Function
• Press the FLAME BRIGHTNESS ICON to display the current ame brightness setting.
• Press the FLAME BRIGHTNESS ICON again to scroll down through the ame brightness settings:
5, 4, 3, 2, 1, oF (OFF).
Flame Speed Function
• Press the FLAME SPEED ICON to display the current ame speed setting.
• Press the FLAME SPEED ICON again to scroll down through the ame speed settings: 5, 4, 3, 2, 1.
Sleep Timer Function (Remote Control Only)
• The Sleep TIMER function will set a countdown to shut down the unit’s main power.
• Press the TIMER ICON to display the current Sleep Timer setting.
• Press the TIMER ICON again to scroll through the timer settings, which are: 30 (minutes), 1H, 2H,
3H, 4H, 5H, 6H, 7H, 8H, 9H, oF (OFF).
• When the timer reaches zero, it will turn OFF the main power and will maintain all the settings in
memory.

18
OPERATING INSTRUCTIONS (CONTINUED)
Downlight Function (Remote Control Only)
• Press the DOWNLIGHT ICON to scroll through the brightness settings, which are L3, L2, L1, L0.
Heater Function (Control Panel Only)
• Press the HEATER ICON to display the current heater setting.
• Press the HEATER ICON again to scroll down through the heater settings.
Note: Long-hold the icon to quickly scroll through settings.
• Set the heater to “HI” (High) to have the heater run continually.
• Set the heater to “oF” (OFF) to use the ame functions without heat.
• This heater has a thermostat sensor to control the ambient temperature in the surrounding area
of the fireplace. The heater will cycle ON and OFF to maintain the selected temperature. The
thermostat setting range is 90ºF (32°C) to 65°F (18°C), HI (High) and oF(OFF).
Note: This may not exactly match the room thermostat reading as their sensors are located in
different areas.
• Hold down the FLAME SPEED ICON for 10 seconds to toggle between Fahrenheit and Celsius. “F”
or “C” will be displayed on the control panel (°F/°C can only be toggled from the control panel and
will not work if using the remote control).
• See HEATER OVERRIDE section to disengage the heater.
Adjusting the Heater Setting from the Remote Control
• You can scroll upwards or downwards through the heater settings using the remote control for
added convenience.
• Press the PLUS ICON to scroll upwards through the heater settings.
• Press the MINUS ICON to scroll downwards through the heater settings.
HEATER OVERRIDE
The power to the heater can be disengaged to prevent the heater from being accidentally or unintentionally
powered on. This feature is primarily added to help prevent children from powering on the heater when it is not
desired.
Note: The heater override can only be set from the control panel and will not work if using the remote control.
• First turn the main power OFF. Press the POWER ICON; as the heater setting display is ashing, press the
POWER ICON again and long-hold 20 seconds. The E3 symbol will display to indicate that the heater is
now disengaged.
• Note: The Flame and Timer functions will operate normally. Only the heater is disengaged.
• Repeat the same process to re-engage the heater function. The E3 symbol will change back to display the
heater setting when the heater is re-engaged.
MEMORY FUNCTION
• This unit has a memory function that allows you to turn off the MAIN POWER and retains all the other
function settings (excluding the SLEEP TIMER function).

19
CARE AND MAINTENANCE
• Make sure the unit is turned OFF, unplugged and the heating elements of heater are cool whenever you are
cleaning the heater or fireplace.
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household
cleaners as these products will damage the metal trim.
• The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life
and require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/
output vents are recommended.
• When the heater is not in use, the power cord should be stored properly to avoid contact with hot or sharp
objects.
• Any other servicing should be performed by an authorized service representative.
• Tips for using touch-up pen (DD): For scratches, stroke in direction of scratch. For worn areas, stroke in the
direction of wood grain. Rub excess colorant promptly with a soft cloth.
Replacing the Remote-Control Battery
When the remote control (O) stops operating or its range
seems reduced, it is time to replace the battery. Note: The
battery should be removed if the product is to be left unused
for a long time.
1. The battery compartment is located on the back end of the
remote control (O).
2. Press the small tab inward as you slide the battery door
open and remove the old battery.
3. Insert a new CR2025 lithium battery (not included),
checking that the + and - sides of the battery match the
inside of the battery compartment.
4. Re-insert the battery door.
BATTERY
O
Note: Non-rechargeable battery is not to be recharged. Exhausted battery is to be removed from the product.
Harmful if swallowed.
Disposal of Used Battery
A battery may contain hazardous substances that could be endangering the environment and human health.
• This symbol marked on the battery and/or packaging indicates that used
battery shall not be treated as municipal waste. Instead, it shall be left at
the appropriate collection point for recycling.
• By ensuring the used battery is disposed of correctly, you will help
prevent potential negative consequences for the environment and human
health. The recycling of materials will help to conserve natural resources.
• Do not dispose of battery in fire. Battery may explode or leak.
For more information about collection and recycling of used battery, please
contact your local municipality, your waste disposal service or the
point-of-sale where you purchased this battery.

20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Error E1 displayed on
control panel.
The overheat sensor has
been engaged.
Unplug unit, wait 15-20 minutes, then the sensor will reset
itself. Plug the unit back in and turn on the heater. If the
problem persists, call customer service.
Note: The other functions will work normally excluding the
heater.
Error E2 displayed on
control panel.
The thermostat sensor
is broken or not working
correctly.
Unplug unit, wait 15-20 minutes, then the sensor will reset
itself. Plug the unit back in and turn on the heater. If the
problem persists, call customer service.
Note: The other functions will work normally excluding the
heater.
Error E3 displayed on
control panel.
Heater override function is
engaged.
See page 18 Heater Override Section for more details.
No power. The unit does not have
power.
Check that the power cord is securely plugged into a
standard 120V outlet. Then check to make sure the unit is
powered on.
No ame effect but the
unit is powered on.
The ame effect is
powered off.
Push the ame brightness button until desired level is
achieved.
USB cable. Connect the USB cable into the USB port behind the
Fireplace Grate.
Heater and blower
do not power on but
rest of functions are
working.
Heater setting. Set the heater to "HI" (High) to have the heater run
continually.
Power cord gets warm
to the touch.
Normal operation. This is normal for a heater appliance as it requires more
current to operate. Check the connections of the appliance
cord and the outlet. Make sure the plug fits tightly into the
outlet. During use, check the plug and outlet frequently to
determine if it is HOT; if so, discontinue use of the appliance
and consult with a qualified technician to check or change
the overheating outlet(s).
Remote control does
not work.
Weak or failing battery. Replace with 1 CR-2025 battery (See page 19 for more
information).
Remote control signal
is weak and only work
sometimes.
Pressing the buttons too
quickly.
Press the buttons slowly and steadily to ensure the
transmitter recognizes the request.
Using the remote control
too far away or at an off
angle.
Move closer to the insert; the remote control will only work
within a distance of 20 feet and 45 degrees to either side
from the front of the fireplace insert.
Fan motor continues
to blow after the unit is
powered off.
Normal operation. This is a standard feature; the blower runs for an additional
time to cool off the heater tubes.