Allworx Powerflex G810 User manual

Allworx®
POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and
Initial Configuration Guide
Version A: Updated August 16, 2017

POWERFLEX G810 Managed GbE PoE
Switch
Quick Installation and
Initial Configuration Guide

M ANAGEMENT G UIDE

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
Page i Toll Free 1-866-ALLWORX • 585-421-3850
www.allworx.com
Version: A Revised: August 16, 2017
Contents
Chapter 1 Introduction.............................................1
Overview .........................................................................................1
Front View of the Switch...........................................................1
Rear View of the Switch.............................................................2
LED Descriptions ..........................................................................2
Mode/Reset Button ....................................................................4
Chapter 2 Installing the Switch .............................6
Package Contents........................................................................6
Mounting the Switch on Wall .................................................6
Mounting the Switch on Desk or Shelf................................7
Connecting the AC Power Cord .............................................8
Installing SFP Modules ..............................................................8
Chapter 3 Initial Configuration of Switch....... 10
Initial Switch Configuration Using Web Browsers........ 10
Initial Switch Configuration Procedure............................. 10
Chapter 4 Troubleshooting.................................. 13

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
Page 1 Toll Free 1-866-ALLWORX • 585-421-3850
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Version: A Revised: August 16, 2017
Chapter 1 Introduction
Overview
This user guide describes how to install, configure, and troubleshoot the
POWERFLEX G810 Managed GbE PoE Switch.
By reading this user guide, users can perform the following tasks:
•To check the switch status by reading the LED behavior
•To reset the switch or to restore the switch to factory defaults
•To install the switch
•To use a Web browser to initially configure the switch
•To troubleshoot the switch
Front View of the Switch
Figure 1: Front panel of the switch

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Rear View of the Switch
Figure 2: Rear panel of the switch
LED Descriptions
The LEDs on the front panel provide users with switch status checking and
monitoring. There are three types of LEDs as follows:
•System LED
indicates if the switch is powered up correctly or not.
•Mode LEDs
indicates the mode of all ports on the switch. Users can press the
Mode button sequentially to switch among the two different modes
(Link/Activity/Speed mode and PoE mode).
•Port Status LEDs
indicates the current status of each port. Users can check these LEDs
to understand the port status in different modes, after changing the
mode by pressing Mode button.
The following table details the functions and descriptions of various LED
indicators.
Table 1: System LED
LED
Color
State
Description
System Green
On
The switch is powered ON correctly.
Off
The switch is not receiving power.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Table 2: Mode LEDs
LED
Color
State
Description
Link/Act/Speed Green On
The Port Status LEDs are displaying link
status, network activity and speed of each
port.
PoE Green On
The RJ45 Port Status LEDs are displaying
PoE powering status of each port.
By pressing the MODE button in less than 2 seconds to change LED
modes (Link/Act/Speed Mode or PoE Mode), users can check the port
status by reading the LED behaviors per the table below.
Table 3: Port Status LEDs
When Link/Act/Speed Mode LED Lit
LED
Color
State
Description
RJ45
Ports
Green On
The port is enabled and established a link to connected
device, and the connection speed is 1000Mbps.
Green Blinking
The port is transmitting/receiving packets, and the
connection speed is 1000Mbps.
Amber On
The port is enabled and established a link to connected
device, and the connection speed is 10/100Mbps.
Amber Blinking
The port is transmitting/receiving packets, and the
connection speed is 10/100Mbps.
-- Off
The port has no active network cable connected, or it is
not established a link to connected device. Otherwise, the
port may have been disabled through the switch user
interface.
SFP
Ports
Green On
The port is enabled and established a link to connected
device, and the connection speed is 1000Mbps.
Green Blinking
The port is transmitting/receiving packets, and the
connection speed is 1000Mbps.
Amber On
The port is enabled and established a link to connected
device, and the connection speed is 100Mbps.
Amber Blinking
The port is transmitting/receiving packets, and the
connection speed is 100Mbps.
-- Off
The port has no active network cable connected, or it is
not established a link to connected device. Otherwise, the
port may have been disabled through the switch user
interface.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
When PoE Mode LED Lit
LED
Color
State
Description
RJ45
Ports
Green On
The port is enabled and supplying power to connected
device.
Amber On
An abnormal state, such as overload status, has been
detected in the switch.
-- Off
The port has no active network cable connected, or it is
not connected a PoE PD device. Otherwise, the port may
have been disabled through the switch user interface.
Mode/Reset Button
By pressing the Mode/Reset Button for certain period of time, users can
perform the following tasks.
•Change Port Status LED Mode
to read the port status correctly in the two different modes
(Link/Act/Speed mode or PoE mode).
•Reset the Switch
to reboot and get the switch back to the previous configuration
settings saved.
•Restore the Switch to Factory Defaults
to restore the original factory default settings back to the switch.
Note:
According to the table below, users can easily judge which task is being
performed by reading the LED behaviors while pressing the Mode/Reset
button. Once the LED behaviors are correctly displayed, users may
just release the button.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Table 4: Mode/Reset Button Descriptions
Task to be
Performed
Time Period of
Pressing Button
SYS LED
Behavior
Port Status LED
Behavior
Change LED Mode 0 ~ 2 seconds ON
Green
LED status will be
changed according the
mode selected.
Reset the Switch 2 ~ 7 seconds Blinking
Green ALL LEDs Light OFF
Restore to Defaults 7 ~ 12 seconds Blinking
Green ALL LEDs Stay ON

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Chapter 2 Installing the Switch
Package Contents
•The Switch
•AC Power cord
•Console cable
•Four adhesive rubber feet
Note:
The switch is an indoor device. If it is to be used with outdoor devices
such as outdoor IP cameras or outdoor WiFi APs, then users are strongly
suggested to install a surge protector or surge suppressor in order to
protect the switch.
Mounting the Switch on Wall
Step 1: stall user-supplied screws on the appropriate location on the all,
and be aware of the dimensional limitation of the screws.
Figure 3: Install screws to the wall

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Step 2: make sure that the switch is attached securely to wall.
Figure 4: Attaching switch to the wall
Mounting the Switch on Desk or Shelf
Step 1: Verify that the workbench is sturdy and reliably grounded.
Step 2: Attach the four adhesive rubber feet to the bottom of the
switch.
Figure 5: Attaching the Rubber Feet

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Connecting the AC Power Cord
Step 1: Connect the AC power cord to the AC power receptacle of
switch.
Step 2: Connect the other end of the AC power cord to the AC power
outlet.
Step 3: Check the SYS LED. If it is ON, the power connection is correct.
Figure 6: Connecting AC power cord
Installing SFP Modules
You can install or remove a mini-GBIC SFP module from a SFP port
without having to power off the switch.
Step 1: Insert the module into the SFP port.
Step 2: Press firmly to ensure that the module seats into the connector.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Figure 7: Installing a SFP Module into a SFP Port
Note:
The SFP ports should use UL Listed Optional Transceiver product, Rated
3.3Vdc, Laser Class 1.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
Page 10 Toll Free 1-866-ALLWORX • 585-421-3850
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Version: A Revised: August 16, 2017
Chapter 3 Initial Configuration of Switch
Initial Switch Configuration Using Web Browsers
After powering up the switch for the first time, you can perform the initial
switch configuration using a web browser. For managing other switch
features, please refer to the Web interface user guide for details.
To begin with the initial configuration stage, you need to reconfigure your
PC’s IP address and subnet mask so as to make sure the PC can
communicate with the switch. After changing PC’s IP address (for
example, 192.168.1.250), then you can access the Web interface of the
switch using the switch’s default IP address as shown below.
The initial switch configuration procedure is as follows:
Note:
The factory default IP address of the switch is 192.168.2.200
The factory default Subnet Mask of switch is 255.255.255.0
Initial Switch Configuration Procedure
The initial switch configuration procedure is as follows:
1. Power up the PC that you will use for the initial configuration. Please
make sure the PC has the Ethernet RJ45 connector to be connected to
the switch via standard Ethernet LAN cable.
2. Reconfigure the PC’s IP address and Subnet Mask as below, so that it
can communicate with the switch. The method to change the PC’s IP
address, for example, for a PC running Windows® 7/8.x/10, is as
follows:

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Step 1: Type “network and sharing“ into the Search box in the Start
Menu
Step 2: Select Network and Sharing Center
Step 3: Click on Change adapter settings on the left of PC screen
Note:
Users can also skip step 1 to 3, by pressing WinKey+Rand type
”ncpa.cpl” command to get to step 4 directly.
Step 4: Right-click on your local adapter and select Properties
Step 5: In the Local Area Connection Properties window
highlight Internet Protocol Version 4 (TCP/IPv4) then click
the Properties button.
Note:
Be sure to record all your PC’s current IP settings to be able to restore
them later.
Step 6: Select the radio button Use the following IP address and
enter in the IP for the PC (e.g. any IP address not in use, and in
between 192.168.2.1 and 192.168.2.253), Subnet mask (e.g.
255.255.255.0), and Default gateway that corresponds with
your network setup. Then enter your Preferred and Alternate
DNS server addresses.
Step 7: Click OK to change the PC’s IP address.
3. Power up the switch to be initially configured, and wait until it has
finished its start-up processes.
4. Connect the PC to any port on the switch using a standard
Ethernet cable, and check the port LED on the switch to make sure
the link status of the PC’s is OK.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
5. Run your Web browser on the PC, enter the factory default IP
address, so as to access the switch’s Web interface.
If your PC is configured correctly, you will see the login page of the switch
as shown by Figure 9 below.
Figure 8: Web Interface login page
If you do not see the above login page, please perform the following
steps:
- Refresh the web page.
- Check to see if there is an IP conflict issue.
- Clean browser cookies and temporary internet files.
- Check your PC settings again and repeat step 2.
6. Enter the factory default username and password in login page.
Click “Login” to log into the switch.
Note:
The factory default Username of the switch is admin.
The factory default Password of the switch is admin.

POWERFLEX G810 Managed GbE PoE Switch
Quick Installation and Initial Configuration Guide
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Version: A Revised: August 16, 2017
Chapter 4 Troubleshooting
The following table provides information for users to easily troubleshoot
problems by taking actions based on the suggested solutions within.
Table 5: Troubleshooting Table
Symptoms
Possible
Causes
Suggested Solutions
SYSTEM LED is
Off
The switch is
not receiving
power.
1. Check if correct power cord is connected firmly
to the switch and to the AC outlet socket.
2. Perform power cycling the switch by unplugging
and plugging the power cord back into the switch.
3. If the LED is still off, try to plug power cord into
different AC outlet socket to make sure correct
AC
source is supplied.
Port Status LED
is Off in the
Link/Act/Speed
Mode
The port is not
connected or
the connection
is not working.
1. Check if the cable connector plug is firmly
inserted and locked into the port at both the
switch and the connected device.
2. Make sure the connected device is up and
running correctly.
3. If the symptom still exists, try different cable or
different port, in order to identify if it is related to
the cable or specific port.
4. Check if the port is disabled in the confi
guration
settings via WEB user interface.
Port Status LED
is Off in the
PoE Mode
The port is not
supplying
power
1. Check if the cable connector plug is firmly
inserted and locked into the port at both the
switch and the connected device.
2. Make sure the correct Ethernet cables are used.
3. If the symptom still exists, try different cable or
different port, in order to identify if it is related to
the cable or specific port.
4. Check if the port is disabled in the configuration
settings via WEB user interface.

Toll Free 1-866-ALLWORX • 585-421-3850
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Version: A Revised August 16, 2017