Alto-Shaam Prodigi Classic Control 6-10E User manual

alto-shaam.com
Operator’s Manual
Prodigi™
Classic Control
6-10E Classic
10-10E Classic
7-20E Classic
10-20E Classic
20-10E Classic
20-20E Classic
6-10G Classic
10-10G Classic
7-20G Classic
10-20G Classic
20-10G Classic
20-20G Classic
MN-47966-EN
REV.01
05/23
EN
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Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
2
Manufacturer’s Information
Copyright © Copyright 5/23 by Alto-Shaam, Inc.
All rights reserved.
This manual or any portion thereof may not be reproduced or used in any
manner whatsoever without the express written permission of Alto-Shaam, Inc.
Trademarks All trademarks referenced in this documentation are the property of their
respective owners.
Manufacturer Alto-Shaam, Inc.
P.O. Box 450
W164 N9221 Water Street
Menomonee Falls, WI 53052
Original instructions The content in this manual is written in American English.
DANGER: Before starting the oven, make sure you do not detect
the odor of gas.
If you smell gas:
▪Shut off the gas supply immediately.
▪Do not attempt to light any appliance.
▪Do not touch any electrical elements.
▪Extinguish any open flame.
▪Evacuate the area.
▪Use a telephone outside of the property and immediately
contact your gas supplier.
▪If unable to contact your supplier, contact the fire department.

FOREWORD
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
3
FOREWORD
Enjoy your Alto-Shaam Prodigi™ Oven!
The Alto-Shaam Prodigi oven combines a steam and convection oven into one
versatile unit and can serve a variety of cooking functions. Alto-Shaam’s Prodigi
ovens allow chefs to control humidity and temperature separately, with powerful
results. The same oven can be used to dehydrate vegetables, roast pork, steam
rice, smoke brisket and bake loaves of bread. The recipe management system
with one-touch cooking provides complete control over the oven, allowing chefs
and foodservice employees to select pre-programmed recipes for maximum
consistency. To store and secure important information, a HACCP data system
pairs up with an onboard USB port, so settings can be downloaded and saved for
the future. When it’s time to clean up, Alto-Shaam’s automated cleaning system
saves labor previously spent scrubbing the oven cavity. On the oven’s exterior, a
retractable hose gives you spray-washing power without opening the oven door.
Extend Your Manufacturer’s Warranty
Register Register your Alto-Shaam appliance online. Registering your appliance ensures
prompt service in the event of a warranty claim.
Your personal information will not be shared with any other company.
alto-shaam.com/warranty
Alto-Shaam 24/7 Emergency Repair Service
Call Call 800-558-8744 to reach our 24-hour emergency service call center for
immediate access to local authorized service agencies outside standard business
hours. The emergency service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United States through Alto-Shaam’s
toll free number.
Availability Emergency service access is available seven days a week, including holidays.

FOREWORD
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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TABLE OF CONTENTS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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TABLE OF CONTENTS
Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Foreword 3
Enjoy your Alto-Shaam Prodigi™ Oven! . . . . . . . . . . . . . . . . . . 3
Extend Your Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 3
Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3
Table of Contents 5
Safety 7
The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7
Appliance Description and Intended Use. . . . . . . . . . . . . . . . . 8
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Labels 13
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation 21
How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 21
How to Preheat the Oven. . . . . . . . . . . . . . . . . . . . . . . . . . 22
How to Cook with Programmed Recipes . . . . . . . . . . . . . . . . . 23
How to Cook in Professional Mode . . . . . . . . . . . . . . . . . . . . 25
How to Use the Multiple Timers . . . . . . . . . . . . . . . . . . . . . . 29
How to Lock and Unlock the Screen. . . . . . . . . . . . . . . . . . . . 33
How to Cool Down the Oven . . . . . . . . . . . . . . . . . . . . . . . . 34
How to Create a Recipe . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to Modify or Delete a Recipe . . . . . . . . . . . . . . . . . . . . . 40
How to Backup or Restore Settings with a USB Drive . . . . . . . . . . 42
How to Load Recipes from a USB Drive . . . . . . . . . . . . . . . . . . 44
How to Save Recipes to a USB Drive . . . . . . . . . . . . . . . . . . . 46
How to Update Software with a USB Drive . . . . . . . . . . . . . . . . 48
How to Change the Home Screen . . . . . . . . . . . . . . . . . . . . . 51
How to Change the Temperature Scale. . . . . . . . . . . . . . . . . . 53
How to Enable/Disable the Handle Light . . . . . . . . . . . . . . . . . 55
How to Enable/Disable Automatic Preheat. . . . . . . . . . . . . . . . 57
How to Lock Recipe Editing, the Settings
Screen, or Auto Screen Lock . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to View Oven Information . . . . . . . . . . . . . . . . . . . . . . 61
How to Download HACCP Data . . . . . . . . . . . . . . . . . . . . . . 62
How to Calibrate the Temperature Probe . . . . . . . . . . . . . . . . 64
Maintenance 67
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How to Clean the Oven using Cleaning Tablets . . . . . . . . . . . . . 69
How to Descale the Oven. . . . . . . . . . . . . . . . . . . . . . . . . . 73

TABLE OF CONTENTS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
6
How to View the Cleaning Log . . . . . . . . . . . . . . . . . . . . . . 74
How to Set the Cleaning Time . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting 79
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Warranty 85
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Declaration of Conformity 87

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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SAFETY
The Meaning of Signal Words
This manual contains signal words where needed. These signal words must be
obeyed to reduce the risk of death, personal injury, or equipment damage. The
meaning of these signal words is explained below.
DANGER
Danger indicates a hazardous situation which, if not avoided,
will result in serious injury or death.
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in serious injury or death.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not avoided, could result
in property damage.
NOTE: Note indicates additional information that is important to a
concept or procedure.

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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Appliance Description and Intended Use
Appliance
description
Engineered for dependability, connectivity, and cost savings, Prodigi™
combination ovens are an all-in-one solution for efficient and consistent food
production. These ovens do the work of a convection oven, kettle, steamer, fryer,
smoker and more. With advanced features and accessories, Prodigi combination
ovens are designed to support—and connect—the most demanding kitchens.
Intended use The appliance is intended for use in commercial establishments where all
operators are familiar with the purpose, limitations, and associated hazards of
this appliance. Any other use is prohibited. This appliance is intended to be used
for commercial applications, for example in kitchens of restaurants, canteens,
hospitals and in commercial enterprises such as bakeries, butcheries, etc., but
not for continuous mass production of food.
Residual risks This oven is manufactured using ISO-certified processes. The oven is designed
with maximum safety in mind; however, there are residual risks to operators of
this oven. Residual risks include exposure to heat and exposure to hot food
products.
Possible misuse Misuse of this oven includes loading the oven with anything other than a food
product. Misuse also includes heating or cooking any food product that contains
alcohol or other flammable substance.

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
9
Safety Precautions
Before you begin Read and understand all instructions in this manual.
Electrical precautions Obey these electrical precautions when using the appliance:
▪All electrical connections must be made by a qualified and trained service
technician in accordance with applicable electrical codes.
▪Consult local codes and Specification Sheets for the electrical cable and breaker
size.
▪Power source must match voltage identified on appliance tag.
▪CE-approved appliances include an equipotential-bonding terminal marked with
the equipotential symbol.
▪For CE models, use a Type B current protection device that accommodates a
leakage current of 30mA.
Gas precautions Obey these gas precautions when using the appliance:
▪Only use the oven when the exhaust hood is turned on.
▪Keep the area around the oven clear of any obstructions that might slow down
the flow of cooling air.
▪Do not place objects near the oven’s exhaust vents.
▪Do not touch the exhaust vents while the oven is running or immediately after it
has been turned off.
▪Do not spray aerosols in the area of the oven during operation.
▪Do not store flammable materials in the area of the oven.
Usage precautions Obey these usage precautions when using the appliance:
▪Only use this appliance for its intended use of heating or cooking.
▪Always keep liquids, or foods that can become liquid when heated, level and at or
below eye level where they can be seen.
▪Use utensils and protective clothing such as dry oven mitts when loading and
unloading the appliance.
▪Use caution when using the appliance. Floors adjacent to the appliance may
become slippery.
▪If the appliance is installed on casters, freedom of movement of the appliance
must be restricted so that utility connections (including gas, water, and
electricity) cannot be damaged when the unit is moved. If the appliance is
moved, make sure that all utility connections are properly disconnected. If the
unit is returned to its original position, make sure that any retention devices and
utility connections are properly connected.
Continued on next page

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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Continued from previous page
▪Do not cover or block any of the openings of this appliance.
▪Do not cover racks or any other part of this appliance with metal foil.
▪Do not keep anything underneath the oven that could block the vents.
▪Do not use this appliance near water such as a sink, in a wet location, near a
swimming pool, or similar locations.
Maintenance
precautions
Obey these maintenance precautions when maintaining the appliance:
▪Obey precautions in the manual, on tags, and on labels attached to or shipped
with the appliance.
▪Only clean the exterior of the appliance when oven is OFF.
▪Do not store the appliance outdoors.
▪Do not clean the appliance with metal scouring pads.
▪Do not use corrosive chemicals when cleaning the appliance.
▪Do not use a hose or water jet to clean the appliance.
▪Do not use the appliance cavity for storage.
▪Do not leave flammable materials, cooking utensils, or food inside the appliance
when it is not in use.
▪Do not remove the top cover or side panels. There are no user-serviceable
components inside.
Operator training Before using the appliance:
▪Read and understand the operating instructions contained in all the
documentation delivered with the appliance.
▪Know the location and proper use of all controls.
▪Keep this manual and all supplied instructions, diagrams, schematics, parts lists,
notices, and labels with the appliance if the appliance is sold or moved to another
location.
▪Contact Alto-Shaam for additional training if needed.
Operator
qualifications
Only trained personnel are permitted to use the appliance. They must meet the
following qualifications:
▪Have received proper instruction on how to use the appliance
▪Are familiar with commercial kitchens and commercial appliances
The appliance must not be used by:
▪Persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision concerning use of the appliance by person responsible for their
safety.
▪People impaired by drugs or alcohol.
Continued on next page

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
11
Continued from previous page
▪Children should be supervised to ensure that they do not play with the appliance.
▪Children shall neither clean nor maintain the appliance.
Condition of
appliance
Only use the appliance when:
▪All controls operate correctly
▪The appliance is installed correctly
▪The appliance is clean
▪The appliance labels are legible
Servicing the
appliance
▪Only trained personnel are permitted to service or repair the appliance. Repairs
that are not performed by an authorized service partner or trained technician, or
the use of non-factory parts, will void the warranty and relieve Alto-Shaam of all
liability.
▪To prevent serious injury, death or property damage, have the appliance
inspected and serviced at least every twelve (12) months by an authorized service
partner or trained technician.
▪Contact Alto-Shaam for the authorized service partner in your area.
Sound power The A-weighted sound pressure level is below 72 dB(A).
Massachusetts
compliance
In accordance with NFPA 54 for the Commonwealth of Massachusetts only:
Where automatically operated appliances are vented through a ventilation hood
or exhaust system equipped with a damper or with a power means of exhaust,
provisions shall be made to allow the flow of gas to the main burners only when
the damper is open to a position to properly vent the appliance and when the
power means of exhaust is in operation.
Personal Protective
Equipment (PPE)
Wear the following Personal Protective Equipment (PPE) while cleaning the
appliance:
▪Protective gloves
▪Protective clothing
▪Eye protection
▪Face protection
Continued on next page

SAFETY
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
12
Continued from previous page
DANGER: Before starting the oven, make sure you do not detect
the odor of gas.
If you smell gas:
▪Shut off the gas supply immediately.
▪Do not attempt to light any appliance.
▪Do not touch any electrical elements.
▪Extinguish any open flame.
▪Evacuate the area.
▪Use a telephone outside of the property and immediately
contact your gas supplier.
▪If unable to contact your supplier, contact the fire department.
NOTICE
For equipment delivered for use in any location
regulated by the following directive:
2012/19/EU WEEE
Do not dispose of electrical or electronic
equipment with other municipal waste.

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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LABELS
Labels
Made in U.S.A.
WARNING
Hot surface
WARNING
Electrical shock hazard
Security seal
WARNING
Burn hazard
Always load liquids, or foods that can become liquid when
heated, at an eye level where they can be seen.
Every Alto-Shaam product is precision calibrated prior to
release from the factory to ensure accurate temperature
control.
Equipotential terminal
LA-46331
LA-39155
LA-36443-E

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
14
Drain water connection point.
Untreated, drinkable water connection point.
Treated, drinkable water connection point.
Capacities
WARNING
Fire hazard
This oven is only for use with factory-supplied legs,
casters, or base.
LA-38911
LA-38910
LA-38909
LA-48238
kg max. liter max. GN 1/1
6-10 33 57
7
10-10 54 95
11
7-20 76 133
16
10-20 109 190
22
20-10 109 190 20
20-20 218 380 40
kg
∑∑∑
This appliance is only for use with factory-supplied legs,
casters, or base.
Este aparato solo se puede usar con patas, ruedas o base
proporcionadas por la fábrica.
Ce appareil est destiné à être utilisé uniquement avec les
pieds, les roulettes ou le socle fournis par le fabricant.LA-39335
WARNING/ADVERTENCIA/AVERTISSEMENT
Fire Hazard
Peligro de incendio
Risque d'incendie
LA-39336

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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WARNING
Steam. Open door carefully.
WARNING
Failure to follow cleaning instructions can cause injury or
equipment damage. Clean oven only with Alto-Shaam
concentrated cleaning tablets. Cleaner is caustic. Avoid
contact with skin or eyes. Wear PPE. Read and understand
the safety data sheet and the operator’s manual before
cleaning.
WARNING
Electric shock hazard
Appliances with permanent electrical connections that are
mounted on casters must be secured to building
structure. Read installation instructions.
LA-39126
LA-22836
WARNING
ADVERTENCIA
AVERTISSENENT
Failure to follow cleaning instructions can
cause injury or equipment damage. Clean
oven only with Alto-Shaam concentrated
cleaning tablets. Cleaner is caustic. Avoid
contact with skin or eyes. Wear PPE. Read
and understand the safety data sheet and the
operator’s manual before cleaning.
Si no se siguen las instrucciones de limpieza,
puede sufrir lesiones o daños en el equipo.
Limpie el horno solo con las pastillas de limpieza
concentradas de Alto-Shaam. El limpiador es
cáustico. Evite el contacto con la piel o los ojos.
Use equipo de protección personal (Personal
Protective Equipment, PPE). Lea completamente
la hoja de datos de seguridad y el manual del
operador antes de realizar la limpieza.
Pour écarter les risques de blessures ou de dégâts
matériels, veiller à respecter les instructions de
nettoyage. Nettoyer le four uniquement avec les
pastilles nettoyantes concentrées Alto-Shaam. Le
produit nettoyant est caustique. Éviter le contact
avec la peau et les yeux. Porter un EPI. Lire et
comprendre la fiche de données de sécurité et le
manuel de l’utilisateur avant de nettoyer.
LA-39149
CombiTabs
LA-39148

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
16
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death.
Read the installation, operating and maintenance
instructions thoroughly before installing or servicing the
equipment. Water and waste connection shall comply
with the basic plumbing code of the Building Officials and
Code Administrators International, Inc. (COCA) and the
Food Service Sanitation Manual of the Food and Drug
Administration (FDA).
WARNING
Fire hazard
For use only on noncombustible surfaces. Maintain the
correct clearances to combustibles.
Certificate of Approval number, Fire Department - City of
New York.

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
17
NOTICE
For trained personnel only: The installation manual and
the wiring diagram for this appliance can be found inside
the oven attached to the opposite side of this panel.
WARNING
Electric shock hazard
To reduce the risk of electric shock, do not remove or
open cover. No user-serviceable parts inside. Refer
servicing to qualified personnel.
Qualified personnel: Disconnect power before servicing.
Note: This label is only used on UL-certified appliances that
have 120V to ground wiring.
Use ________ AWG for supply connections.
Use only copper wires suitable for temperature less than
or equal to 90°C.
Do not connect to a circuit operating at more than 150
VAC to ground.
For use on individual branch circuits only.
LA-38950
WARNING/ADVERTENCIA/AVERTISSEMENT
Electric Shock Hazard
To reduce the risk of electric shock, do not remove or
open cover. No user-serviceable parts inside.
Refer servicing to qualified personnel.
Qualified personnel: Disconnect power before servicing.
Danger de décharge électrique
Pour réduire le risque de décharge électrique, ne par
ouvrir ni retirer le capot. Ne contient pas de pièces
réparables par l’utilisateur. Confier les réparations à du
personnel qualifié.
Personnel qualifié : Sectionnez l’alimentation avant
toute intervention.
Peligro de descarga eléctrica
Para reducir el riesgo de descarga eléctrica, no retire ni
abra la cubierta. No hay piezas en el interior a la que se
les pueda realizar mantenimiento. Derive el mantenimiento
a personal calificado.
Personal calificado: Desconecte la energía antes de
realizar mantenimiento.
Use ______AWG for supply connecons.
Use only copper wires suitable for temperatures ≥ 90°C.
For use on individual branch circuits only.
Do not connect to a circuit operang at
more than 150 VAC to ground.
Use AWG ______ para las conexiones de suministro.
Use solo cables de cobre aptos para temperaturas mayores que 90 °C.
Para su uso en circuitos derivados individuales solamente.
No conecte a un circuito que funcione a más de 150 V CA a erra.
Uliser du calibre ______AWG pour les raccordements électriques.
Uliser exclusivement des conducteurs en cuivre qui conviennent à des
températures ≥ 90 °C.
Uliser exclusivement sur des circuits de dérivaon propres.
Ne pas raccorder à un circuit fonconnant sous plus de
150 VCA par rapport à la terre.
LA-38852
90°C
AWG

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
18
NOTICE: Use only factory-supplied casters when needed.
When this appliance includes casters, the following must
also be installed:
◾a connector complying with ANSI Z21.69 / CSA 6.16;
◾a quick-disconnect device complying with ANSI Z21.41 /
CSA 6.9;
◾a restraining device to guard against transmission of
strain to the connector as specified in the manual.
Consult instructions for operation and use.
This appliance shall be installed in conformity with the
local regulations and used only in well ventilated
locations. Consult the instruction manual before installing
this appliance.

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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Unit ready for natural gas.
Unit ready for propane gas.
LA-23733

LABELS
Prodigi™ ▪Operator’s Manual ▪MN-47966 ▪Rev 01 ▪5/23
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