Altusen KH-88 User manual

User Manual
KH88
2004-05-24

FCC Information
This is an FCC Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
© Copyright 2002-2004 ALTUSEN by ATEN®PAPE-0236-1AX
All brand names and trademarks are the registered property of their
2004-05-24

respective owners.
Package Contents
The complete KH88 package contains the following components:
w1 KH88 KVM Switch
w1PowerCord
w1 Rack Mounting Kit
w1 User Manual
w1 Quick Start Guide
w1 Warranty Registration Card
Check to make sure that all the components are present and in good order. If
anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent damage to the switch or any of the devices that
connect to it.
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Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Hardware Setup
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . 8
Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . 9
Three Stage Installation . . . . . . . . . . . . . . . . . . . . . . 11
Setup Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . 14
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . 15
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 19
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
F1 GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
F3 SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F4 ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
F7 SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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4. Hotkey Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . 29
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . 30
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . 34
5. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 36
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 37
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . 40
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . 42
Appendix
Computer Connection Table . . . . . . . . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . 47
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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About This Manual
This User Manual is provided to help you get the most from your KH88
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KH88 System. Its purpose,
features and benefits are described.
Chapter 2, Hardware Setup presents the front and back panel components,
and explains
how to set up your installation — from a basic single stage hookup to a
complete three stage operation.
Chapter 3, OSD Operation, provides a complete description of the KH88’s
OSD (On Screen Display), and how to work with it.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the
Hotkey operation of your KH88 installation.
Chapter 5, The Firmware Upgrade Utility, explains how to use this utility
to upgrade to the KH88’s firmware with the latest available versions.
Appendixes at the end of the manual provide technical and other important
information regarding the KH88.
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
wBullet lists provide information
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
wProduct model number, serial number, and date of purchase.
wYour computer configuration, including operating system, revision level,
expansion cards, and software.
wAny error messages displayed at the time the error occurred.
wThe sequence of operations that led up to the error.
wAny other information you feel may be of help.
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ALTUSEN Technical Support
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical Phone
Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center:
1-949-453-8885.
Email Support Email your questions and concerns to:
[email protected]
Online Troubleshooting The ALTUSEN support website:
http://www.altusen.com/support
provides online troubleshooting that describes the
most commonly encountered problems and offers
possible solutions to them.
Online Documentation User Manuals are available electronically at the
ALTUSEN support website:
http://www.altusen.com/support
Software Updates Download the latest drivers and firmware for your
product from the ALTUSEN support website:
http://www.altusen.com/support
Product Information
For information about all of ALTUSEN’s products and how they can help you
connect without limits, visit ALTUSEN on the web at http://www.altusen.com
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your area:
wIn the United States of America, call: 866-ALTUSEN
wIn Canada and South America, call: 949-453-8885
wIn all other locations, call: 886-2-8692-6789
wVisit ALTUSEN on the web at http://www.altusen.com for a list of locations
and telephone numbers
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Chapter 1.
Introduction
Overview
The KH88 KVM Switch is a control unit that allows access to multiple
computers from a single console (keyboard, monitor, and mouse). Before the
development of KVM switching, the only way to control multiple computer
configurations from a single console was through a complex and costly
network. Now, with the KH88, you can easily access multiple computers in a
cost effective manner.
A single KH88 can control up to 8 computers. Since units can be cascaded to
three levels, in a full three stage installation up to 73 KH88s can control up to
512 computers - all from a single console.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. There is no software to configure, so there is no need to get involved
in complex installation routines or be concerned with incompatibility problems.
Since the KH88 intercepts keyboard input directly, it works on any hardware
platform and with all operating systems.
There are three convenient methods to access any computer connected to the
installation: (1) using the push button port selection switches located on each
unit’s front panel; (2) entering Hotkey combinations from the keyboard; and (3)
selecting from menus provided by the On Screen Display (OSD). A powerful
Auto Scan feature also permits automatic scanning and monitoring of the
activities of all computers running on the installation one by one.
There is no better way to save time and money than with a KH88 installation.
By allowing a single console to manage all the attached computers, a KH88
installation: (1) eliminates the expense of having to purchase a separate
keyboard, monitor, and mouse for each computer; (2) saves all the space those
extra components would take up; (3) saves on energy costs; and (4) eliminates
the inconvenience and wasted effort involved in constantly moving from one
computer to another.
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Features
MControls 8 computers from a single console
MCascadable to three levels from any port - control up to 512 computers from
a single console
MAdministrator/User password authorization for enhanced security protection
(PSP)
MIntelligent OSD (On Screen Display) and hotkey switching for efficient
system handling
MNo software required - computer selection via front panel switches, hotkeys,
or On Screen Display (OSD)
MAuto Scan feature for monitoring user-selected computers
MHot pluggable - add or remove computers without powering off the switch
MPS/2 mouse emulation for system bootup
MConsole’s PS/2 mouse controls all connected computers
MPS/2 compatible mouse support - Microsoft Intellimouse Explorer and
Logitech FirstMouse+ support*
MSuperior video quality: up to 2048 x 1536; DDC; DDC2; DDC2B
MSupports LCD suspend mode
MLow power warning
MDetachable front panel module for convenient rack mounting and
management
MRack mountable in 19" (1U) system rack
MPatented ASIC Design for Enhanced Functionality and Compatibility
*1. PS/2 compatible mouse support is for three button (wheel) mice.
2. The Logitech Mouse Ware program’s Change Device procedure does
not work on Microsoft NT systems.
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