Altusen KH-88 User manual

User Manual
KH88
2004-05-24

FCC Information
This is an FCC Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
© Copyright 2002-2004 ALTUSEN by ATEN®PAPE-0236-1AX
All brand names and trademarks are the registered property of their
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respective owners.
Package Contents
The complete KH88 package contains the following components:
w1 KH88 KVM Switch
w1PowerCord
w1 Rack Mounting Kit
w1 User Manual
w1 Quick Start Guide
w1 Warranty Registration Card
Check to make sure that all the components are present and in good order. If
anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent damage to the switch or any of the devices that
connect to it.
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Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Hardware Setup
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . 8
Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . 9
Three Stage Installation . . . . . . . . . . . . . . . . . . . . . . 11
Setup Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . 14
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . 15
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 19
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
F1 GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
F3 SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F4 ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
F7 SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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4. Hotkey Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . 29
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . 30
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . 34
5. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 36
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 37
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . 40
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . 42
Appendix
Computer Connection Table . . . . . . . . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . 47
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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About This Manual
This User Manual is provided to help you get the most from your KH88
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KH88 System. Its purpose,
features and benefits are described.
Chapter 2, Hardware Setup presents the front and back panel components,
and explains
how to set up your installation — from a basic single stage hookup to a
complete three stage operation.
Chapter 3, OSD Operation, provides a complete description of the KH88’s
OSD (On Screen Display), and how to work with it.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the
Hotkey operation of your KH88 installation.
Chapter 5, The Firmware Upgrade Utility, explains how to use this utility
to upgrade to the KH88’s firmware with the latest available versions.
Appendixes at the end of the manual provide technical and other important
information regarding the KH88.
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
wBullet lists provide information
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
wProduct model number, serial number, and date of purchase.
wYour computer configuration, including operating system, revision level,
expansion cards, and software.
wAny error messages displayed at the time the error occurred.
wThe sequence of operations that led up to the error.
wAny other information you feel may be of help.
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ALTUSEN Technical Support
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical Phone
Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center:
1-949-453-8885.
Email Support Email your questions and concerns to:
[email protected]
Online Troubleshooting The ALTUSEN support website:
http://www.altusen.com/support
provides online troubleshooting that describes the
most commonly encountered problems and offers
possible solutions to them.
Online Documentation User Manuals are available electronically at the
ALTUSEN support website:
http://www.altusen.com/support
Software Updates Download the latest drivers and firmware for your
product from the ALTUSEN support website:
http://www.altusen.com/support
Product Information
For information about all of ALTUSEN’s products and how they can help you
connect without limits, visit ALTUSEN on the web at http://www.altusen.com
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your area:
wIn the United States of America, call: 866-ALTUSEN
wIn Canada and South America, call: 949-453-8885
wIn all other locations, call: 886-2-8692-6789
wVisit ALTUSEN on the web at http://www.altusen.com for a list of locations
and telephone numbers
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Chapter 1.
Introduction
Overview
The KH88 KVM Switch is a control unit that allows access to multiple
computers from a single console (keyboard, monitor, and mouse). Before the
development of KVM switching, the only way to control multiple computer
configurations from a single console was through a complex and costly
network. Now, with the KH88, you can easily access multiple computers in a
cost effective manner.
A single KH88 can control up to 8 computers. Since units can be cascaded to
three levels, in a full three stage installation up to 73 KH88s can control up to
512 computers - all from a single console.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. There is no software to configure, so there is no need to get involved
in complex installation routines or be concerned with incompatibility problems.
Since the KH88 intercepts keyboard input directly, it works on any hardware
platform and with all operating systems.
There are three convenient methods to access any computer connected to the
installation: (1) using the push button port selection switches located on each
unit’s front panel; (2) entering Hotkey combinations from the keyboard; and (3)
selecting from menus provided by the On Screen Display (OSD). A powerful
Auto Scan feature also permits automatic scanning and monitoring of the
activities of all computers running on the installation one by one.
There is no better way to save time and money than with a KH88 installation.
By allowing a single console to manage all the attached computers, a KH88
installation: (1) eliminates the expense of having to purchase a separate
keyboard, monitor, and mouse for each computer; (2) saves all the space those
extra components would take up; (3) saves on energy costs; and (4) eliminates
the inconvenience and wasted effort involved in constantly moving from one
computer to another.
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Features
MControls 8 computers from a single console
MCascadable to three levels from any port - control up to 512 computers from
a single console
MAdministrator/User password authorization for enhanced security protection
(PSP)
MIntelligent OSD (On Screen Display) and hotkey switching for efficient
system handling
MNo software required - computer selection via front panel switches, hotkeys,
or On Screen Display (OSD)
MAuto Scan feature for monitoring user-selected computers
MHot pluggable - add or remove computers without powering off the switch
MPS/2 mouse emulation for system bootup
MConsole’s PS/2 mouse controls all connected computers
MPS/2 compatible mouse support - Microsoft Intellimouse Explorer and
Logitech FirstMouse+ support*
MSuperior video quality: up to 2048 x 1536; DDC; DDC2; DDC2B
MSupports LCD suspend mode
MLow power warning
MDetachable front panel module for convenient rack mounting and
management
MRack mountable in 19" (1U) system rack
MPatented ASIC Design for Enhanced Functionality and Compatibility
*1. PS/2 compatible mouse support is for three button (wheel) mice.
2. The Logitech Mouse Ware program’s Change Device procedure does
not work on Microsoft NT systems.
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Hardware Requirements
Console
MA VGA, SVGA, or Multisync monitor capable of the highest resolution that
you will be using on any computer in the installation.
MA PS/2 style mouse
MA PS/2 style keyboard
Computer
The following equipment must be installed on each computer:
MA VGA, SVGA or Multisync card.
MA 6-pin mini-DIN (PS/2 style) mouse port.
MA 6-pin mini-DIN (PS/2 Style) keyboard port with +5V DC on pin 4 and
Ground on pin 3, or a 5-pin DIN (AT Style) keyboard port with +5V DC on
pin 5 and ground on pin 4.*
*See the note under Cables in the next section.
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Cables
Use of substandard cables may damage the connected devices or degrade
overall performance. For optimum signal integrity and to simplify the layout,
we strongly recommend that you use the following high quality CS Custom
Cable sets:
Cable Purpose Part Number
Connect to Computer 2L-1001P/C (1.8m) or
2L-1003P/C (3m)
Cascading
Note: 1. The KH88 does not support serial mice. You cannot use
Serial-to-PS/2 adapters with the cables. Attempts to do so will not
work.
2. If your computer uses an AT style keyboard socket you will need to
purchase a PS/2-to-AT keyboard adapter (Part No. 2A-106, or any
standard keyboard adapter), in order to plug the cable into the
computer’s keyboard port.
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Chapter 2.
Hardware Setup
Front Panel
1. Port LEDs
The upper Port LEDs are the On Line LEDs; the lower ones are the Selected
Port LEDs:
wThe On Line LEDs light GREEN to indicate that the computer attached
to the corresponding port is up and running. If the LED is flashing, it
indicates that the Port is being used for cascading to another KH88
switch (see Two Stage Installation, p. 9).
wThe Selected LEDs light ORANGE to indicate that the computer
attached to the corresponding port is the one that has the KVM focus.
The LED is steady under normal conditions, but flashes when its port is
accessed under Auto Scan Mode (see F7 SCAN, p. 27).
2. Port Selection Switches
Press a switch to access the computer attached to the corresponding port.
wPressing Buttons 1 and 2 simultaneously for 3 seconds performs a
Keyboard and Mouse Reset.
wPressing 7 and 8 simultaneously starts Auto Scan Mode (see p. 27).
234
1
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3. Reset
wUse a thin object (such as the end of a paper clip, or a ballpoint pen), to
press this recessed switch in to initiate a warm reset.
wIf the switch is kept in for longer than three seconds, a cold reset takes
place.
4. Power LED
wLights steadily to indicate that the unit is receiving power.
wFlashes to indicate a low power condition.
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Rear Panel
1. Power Socket
2. Power Switch
3. Console Port Section
wIf this is a first station unit, your monitor, keyboard and mouse plug in
here.
wIf this is a daisy chained unit, the cables that link back to a port on a
higher KH88unit plug in here.
4. CPU Port Section
The cables that link to the computers plug in here.
5. Firmware Upgrade Section
wFirmware Upgrade Switch
During normal operation this switch should be in the NORMAL position.
wFirmware Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade data
from the administrator’s computer to the KH88 plugs into this RJ-11
connector.
wSee p. 35 for firmware upgrading details.
5
41 23
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Installation
Before you Begin
Single Station Installation
In a Single Stage installation, there are no additional KH88’s cascaded down
from the first unit. To set up a single stage installation refer to the diagram
below (the numbers in the diagram correspond with the numbers of the
instruction steps), and do the following:
1. Plug your keyboard, mouse, and monitor into the unit’s Console Ports.
2. Use KVM cable sets (as described in the Cables section on p. 4), to connect
any available KH88 CPU Port to the Keyboard, Video and Mouse ports of
the computer you are installing.
3. Plug the power cord that came with this package into the KH88’s Power
Socket, and then into an AC power source.
4. Power on the KH88.
5. Turn on the power to the computers.
1. Make sure that power to all the devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
2. To prevent damage to your installation, make sure that all devices
on the installation are properly grounded.
1
2
3
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Two Stage Installation
To control even more computers, up to eight additional KH88 units can be
cascaded from the CPU ports of the First Stage unit. The cascaded KH88s that
connect back to the First Stage unit are considered Second Stage units.
As many as 64 computers can be controlled in a complete two stage
installation. A table showing the relation between the number of computers and
the number of KH88 units needed to control them is provided on p. 43.
Note: 1. Mixing different KVM switch models on the same installation can
cause problems with OSD port switching. We strongly recommend
that all cascaded units be the same model as the First Stage unit.
2. If you are adding this switch into an already existing KH88
configuration, be sure to make it the First Stage unit. Otherwise, you
won’t get the benefit of its improved OSD features and functions.
To set up a two stage installation, do the following:
1. Make sure that power to all the devices you will be connecting up, including
all preexisting devices on the installation, have been turned off.
2. Use a KVM cable set (described in the Cables section, p. 4), to connect any
available CPU Port on the First Stage unit to the Console Port connectors of
the Second Stage unit.
3. Use KVM cable sets (described in the Cables section, p. 4), to connect any
available CPU port on the Second Stage unit to the Keyboard, Video, and
Mouse ports of the computers you are installing.
4. Plug the power cord that came with this package into the KH88’s Power
Socket, and then into an AC power source.
5. Repeat these steps for any other Second Stage units you wish to connect.
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6. Power on the Second Stage unit(s), then power on the First Stage unit.
7. Turn on the power to all the computers.
Note: The Power On sequence requires that all Second Stage units be
powered on first. After all the Second Stage units have been
powered on, the First Stage unit must be powered on next. After the
Second and First stage units have been powered on, the computers
can be powered on.
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Three Stage Installation
The procedures for setting up a three stage installation are essentially the same as
for a two stage installation. With a three stage setup, as many as 512 computers can
be controlled in a complete installation. A table showing the relation between the
number of computers and the number of KH88 units needed to control them is
provided on p. 43.
Note: 1. See Notes 1 and 2 at the beginning of the Two Stage Installation section.
2. KH88 units cannot be cascaded beyond the third level.
To set up a three stage installation, do the following:
1. Make sure that power to all the devices you will be connecting up, including
all preexisting devices on the installation, have been turned off.
2. Use a KVM cable set (described in the Cables section, p. 4), to connect any
available CPU Port on the Second Stage unit to the Console Port connectors
of the Third Stage unit.
3. Use KVM cable sets (described in the Cables section, p. 4), to connect any
available CPU port on the Third Stage unit to the Keyboard, Video, and
Mouse ports of the computers you are installing, as shown in the diagram on
page 12.
4. Plug the power cord that came with this package into the KH88’s Power
Socket, and then into an AC power source.
5. Repeat these steps for any other Third Stage units you wish to connect.
6. Power on the Third Stage unit(s); next, power on the Second Stage units;
finally, power on the First Stage unit.
7. Turn on the power to all the computers.
Note: The Power On sequence requires that all Third Stage units be powered
on first. After they are all on, the Second Stage units must be powered
on next. After all the Second Stage units are on, the First Stage unit
must be powered on. Only after all the KH88s have been powered on
following this sequence, can the computers be powered on.
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