Alutech SunShield User manual
Warranty and Owners Manual
Congratulations on your purchase and installation of a retractable awning. Your
awning will offer you several benefits and long life if properly maintained and used.
Most customers say that they use their awning much more than they envisioned and
we encourage you to use them every day. Awnings are an excellent product for shading
and temperature control to your home or condominium. Like any moving product, the
more they are used, the better they will continue to work and give you the maximum life
possible. Enclosed you'll find everything needed to give your awning the best life
possible.
SunShield awning
117 Dixon Street, Selbyville, DE 19975
6620 19th St. E, Sarasota, FL 34243
800.233.1144 | alutech.com
Awning frames should be washed with fresh water and mild soap at least once per year.
Sand/dirt and salt will have a tendency to build up on these parts if they are not properly
maintained.
All articulating joints and cables should be lubricated with clear dry silicone spray in order to
keep your awning motion at top performance. All caulked areas should be examined for cracks
that occur over time. This should be addressed with each exterior painting of your home or
every two years.
If you do not wish to wash and lube your awning, please refer back to your local dealer that
installed your product for a service agreement.
Maintenance and Fabric Care:
Fabric Care
One of the best ways to keep your fabric looking good and to delay the need for deep or
vigorous cleaning is to hose fabrics off on a monthly basis with clear water. In most
environments, a thorough cleaning will be needed every two to three years.
When cleaning fabric, it is important to observe the following:
Always use a mild detergent such as Woolite or Dawn. Water should be cold to lukewarm.
Rinse thoroughly to remove all detergent residue. Air dry only. Never apply heat to fabric.
General or light cleaning
To clean your fabric follow these simple steps: Brush off loose dirt. Hose down.
Prepare a cleaning solution of water and mild detergent such as Woolite or
Dawn. Use a soft bristle brush to clean. Allow cleaning solution to soak into the
fabric. Rinse thoroughly until all detergent residues are removed. Air dry. May
not require re-treatment depending on the age of the fabric.
If stubborn stains persist, you can use a diluted chlorine bleach/detergent mixture for spot
cleaning of mildew, roof run-off or other similar stains.
Frame Care
General warnings
Don't leave your awning out during harsh weather conditions, such as heavy rain, strong winds,
or snowstorms. Doing so could cause damage to the fabric, frame, or motor, and may void your
warranty.
Don't force your awning open or closed if it's not operating correctly. This could cause further
damage to the awning's components and may result in costly repairs.
Don't clean your awning with harsh chemicals or abrasive materials. This could cause the fabric
to deteriorate, lose its color, or become brittle. Instead, use a soft brush and a mild soap and
water solution to gently clean the fabric.
Motorized Remote Operator
Motorized remote awnings come an included transmitter. Below is how to operate the
transmitter.
TO OPEN
Push the up arrow button on the remote. Awning we go to its preset limit.
TO CLOSE
Push the down arrow button on the remote. Awning will go to its preset limit.
LIGHTS
To turn lights on or off, press light button for on / off.
NOTE: Lights will shut off automatically if awning is run in with lights turned on.
OUT
STOP
IN
LIGHT
OUT
STOP
IN
LIGHT
GEN 1 transmitter GEN 2 transmitter
Manual Crank or Override Operation
With crank / override operated awnings, you will have what is referred to as a crank
eye located under the operator. In order to operate your screen you must first connect
the “crank handle” into the crank eye. To do this simply insert the hook part attached to
the handle into the crank eye, making sure it seated all the way in, and down, see
below.
The opening and closing turn directions will vary according to which side your
awning is operated from.
TO OPEN
You must first determine the opening turn direction for your awning. To determine this
easily turn your crank handle in a clockwise motion. If you experience resistance, stop
immediately because the cranks bottom stop is engaged. Once you have determined
the opening turn direction, crank your awning until it is almost fully open. You do not
want to have your arms fully locked out. Always leave arms slightly bent, this is best
for operation and wind resistance, allowing flex, see above example.
DO NOT CRANK AWNING BEYOND DESCRIBED STOP POINT.
TO CLOSE
Now that you know the opening turn direction, just crank the awning in opposite
direction inwards until the valance front bar is close to the fabric roll. Please be careful
not to continue turning your crank handle past this stop point as you can cause
damage.
NOTE: IF MOTOR STILL HAS POWER, AND YOU TRY TO CRANK IN
OPPOSITE DIRECTION OF LAST BUTTON PRESS, THE CRANK WILL NOT
WORK. UNIT WILL JUST MAKE BOUNCING MOTION.
Example: arms should look like this
Crank Eye
Crank handle hook
Adjustable Pitch
Instructions
A crank adjustable pitch mechanism for a retractable awning is
designed to allow you to adjust the angle of the awning to
provide shade and shelter from the sun and rain. Here are the
general steps to use the crank adjustable pitch mechanism:
Start by opening the retractable awning using the manual or
motorized control mechanism. The awning should be partially
extended before you adjust the pitch.
Locate the crank handle that is typically attached to the pitch
adjustment mechanism after installation. This is the same
handle for the override mechanism.
Insert the crank handle into the adjustment mechanism and
begin turning it to adjust the pitch of the awning. Turning the
crank in one direction will increase the angle of the awning,
while turning it in the opposite direction will decrease the angle.
As you turn the crank, you will notice the front edge of the
awning moving up or down. The goal is to adjust the angle to
the position that provides the optimal amount of shade or
shelter from the sun.
You can now enjoy the benefits of your retractable awning at
the perfect pitch angle.
It's important to note that the exact steps for adjusting the pitch
of a retractable awning. You can always call your local dealer
for further questions.
THIS IS AN IMPORTANT STEP
Damage can occur if pitch setting
is done fully extended.
10 Year Limited Warranty
Warranty Entitlement
This Warranty applies only to the original purchaser who paid for the product and may not be assigned or
transferred to subsequent owners.
Motors & Electronics
Alutech United Inc. carries a 10-year warranty on all internal and electronic components included with the
Sun Shield awning, as long as proper use and voltage are maintained within accordance with motor and
controls parameters.
Awning accessories
Alutech United Inc. carries a 2-year warranty on all accessories included with awning.
[defined as accessories attached to the awning]
Frame
Alutech United Inc. carries a 10-year warranty on all awning framing, components, and supports from failure
due to defects in workmanship.
Paint Finish
Alutech United Inc. carries a 3-year warranty on all painted framing extrusions. Excluded from this standard
warranty are installations located within 2640 feet of the seaside. Those painted finishes will be covered with
a 1-year warranty period.
Fabric
Alutech United Inc. carries a 10-year warranty against becoming unusable due to excessive loss of color or
strength, under proper use, and provided that the awning is not subjected to excessive winds or water
pooling on the fabric.
Installation
Alutech United Inc. only carries a 1-year warranty for products installed and or contracted through us directly.
All other installations conducted through dealers or contractors are excluded from this warranty period.
General Info
Alutech is not liable for any injury, loss, or damage, whether direct and/or unintended, arising out of the
improper use of, or the inability to operate products made by Alutech. This warranty also does not cover
loss or damage resulting from improper assembly, improper installation, lack of care, and/or damage
sustained by a natural disaster or any other Acts of God.
The articles replaced according to the terms of this warranty shall be retained by Alutech United Inc. It is the
customer’s responsibility to handle any freight cost associated with the repair or replacement. All costs
related to the installation of the affected Alutech United Inc. Product covered by this replacement warranty
will not be the responsibility of Alutech United Inc.
The preceding warranty is exclusive and instead of all other warranties of quality, whether written, oral,
or implied.
The articles replaced according to the terms of this warranty shall be retained by Alutech United Inc. It
is the customer’s responsibility to handle any freight cost associated with the repair or replacement. All
costs related to the installation of the affected Alutech United Inc. Product covered by this replacement
warranty will not be the responsibility of Alutech United Inc.
The preceding warranty is exclusive and instead of all other warranties of quality, whether written, oral,
or implied.
Warranty Registration
117 Dixon Street, Selbyville, DE 19975
6620 19th St. E, Sarasota, FL 34243
800.233.1144 | alutech.com
Thank you for choosing Alutech United Retractable Screen for your home or business. We
are committed to providing you with the best products and services, and we are thrilled to
have you as a part of our family.
To ensure that your Retractable Screen is registered and covered under our warranty,
please take a moment to complete the following information:
Product Information:
Product Model: ðSunshield
Fabric Brand and Name: ______________________________
Date of Purchase: ___________/__________/________
Dealer of Purchase: _____________________________
Customer Information:
Name: ________________________________________
Address: _______________________________________
City: __________State: _________Zip:____________
Email: ________________________________________
We appreciate your business and would like to thank you again for choosing Alutech United.
If you have any questions or concerns, please do not hesitate to contact us.
OTHER GREAT
PRODUCTS WE OFFER
ROLL SHUTTERS
RETRACTABLE SCREENS
SECURITY GRILLES
Hurricane rated
Several slat choices
6 colors
Small header box
High wind loads
Several frame colors
Several fabric colors
6 colors
Aluminum construction
Motor operated
Commercial locks
117 Dixon Street, Selbyville, DE 19975
6620 19th St. E, Sarasota, FL 34243
800.233.1144 | alutech.com
Table of contents
