Ambiance Fireplaces FP-36 User manual

INSTALLATION AND OPERATION INSTRUCTIONS FOR
INSTALLER: LEAVE OWNER’S MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN OWNER’S MANUAL FOR FUTURE REFERENCE.
SAFETY INFORMATION
WARNING
Fo you safety, always comply with all
wa nings and safety inst uctions
contained in this manual to p event
pe sonal inju y o p ope ty damage.
Do not store or use gasoline or other flammable vapors
and li uids in the vicinity of this appliance.
FP-36
FP-42
Version 1 - 08.21.21

2
Please read and carefully follow all of the instruction found in this manual. Please pay special
attention to the safety instructions provided in this manual. The instructions included here will
assure that you have many years of dependable and enjoyable service from your Amantii Electric Fireplace
Table of Contents
IMPORTANT INSTRUCTIONS ............................................................................................................................3
UNPACKING AND TESTING APPLIANCE ....................................................................................................... 4
GROUNDING APPLIANCE ..................................................................................................................................4
CHOOSING FIREPLACE LOCATION ................................................................................................................, 4
...............,5
................, 6
EXPLODED VIEW ...............................................................................................................................................18
TROUBLESHOOTING ..........................................................................................................................................19
SERVICE HISTORY ..............................................................................................................................................20
WARRANTY ............................................................................................................... ............................................21
FP 36 ........................................................................................................................................................
FP 42.......................................................................................................................................................
INSTALLATION OUTDOOR ...............................................................................................................................7
INSTALLATION BUILT IN ..................................................................................................................................8
HARDWIRE INSTALLATION............................................................................................................................12
MEDIA OPTIONS OPERATION.........................................................................................................................13
MANUAL OPERATION.......................................................................................................................................14
REMOTE CONTROL OPERATION....................................................................................................................15
INSTALLING WALL THERMOSTAT................................................................................................................16
REPLACEMENT PARTS......................................................................................................................................17

3
IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock,
and injury to persons, including the following:
1) Read all instructions before using this fireplace
2) The fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep
combustible material such as furniture, cushions, bedding, paper, clothes, curtains at least 3 feet from
the front of the unit
3) Extreme caution is necessary when any heater is used near children and whenever the unit is left
operating and unattended
4) Do not operate a fireplace with a damaged cord or plug, or if the heater has malfunctioned, the
fireplace has dropped or damaged in any manner
5) Not all fireplaces are suitable for use in bathrooms or laundry facilities. Please consult with individual
product literature to confirm suitability
6) Do not run the cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange
the cord away from traffic area and where it will not be tripped over
7) Do not modify this fireplace. Use it as described in the manual. Any other use not recommended by
the manufacture may cause fire, shock or injury to persons
8) Do not use this heater with a programmer, timer, separate remote-control system or any other device
that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned
incorrectly
9) Disconnect all power supply before cleaning, maintenance or relocation of the fireplace
10) Keep the heater clean. Do not allow any objects to enter any ventilation or exhaust opening as this
may cause electric shock, fire or damage to the heater
11) Do not immerse the cord, plug or any part of the appliance in water or any other li uid
12) In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must
not be supplied through an external switching device
CAUTION: Procedures and techni ues, which, if not carefully followed, will result in damage to the e uipment.
WARNING: Procedures and techni ues, which, if not carefully followed, will expose the user to the risk of fire, serious
injury, illness or death.

4
UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120 olt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all
components operate correctly.
As with most electronic devices, your electric fireplace has been designed to operate at
temperatures between 5 ℃ (41℉) and 35℃ (95℉). During the cold winter months, allow the
fireplace to reach room temperature before turning it on.
GROUNDING APPLIANCE
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
CHOOSING A LOCATION FOR THE FIREPLACE
Plan where to place and frame the fireplace. Before installation consider the following:
1. The location of the fireplace must allow for wall and ceiling clearances.
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3. A 15 ampere, 120 olt, 60 Hz branch circuit with proper ground must be available at the
location. A dedicated branch circuit should be provided to avoid circuit breakers to trip or
fuses to blow.
NOTE: There may be trace odor during the irst ew minutes o initial use. This is
harmless, normal, and will never occur again.

5
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: Th s appl ance must be
electr cally w red and grounded n
accordance w th local codes. In the
absence of local codes, use the
current CSA C22.1 Canad an Electr cal
Code n Canada or the ANSI/NFPA 70
Nat onal Electr cal Code n the Un ted
States.
FP 36
Description ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts 1200W Max
MOTOR HEATER 19W
Appliance Width 37 5/32" or 94.4 cm
Appliance Height 27 7/32" or 69.1 cm
Appliance Depth 12 5/16" or 31.28 cm
Gross Weight 101.4 lbs or 46 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
BTU 4095
Size
38 1/8" x 27 11/32"
96.94 cm x 69.45 cm
NO HEATER 22W
27 7
32" [691mm]
39 7
32" [996mm]
35 9
32" [896mm]
2719
32" [701mm]
2321
32" [601mm]
125
16" [312.8mm]
37 5
32" [944mm]
13 1
32" [330.8mm]

6
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: Th s appl ance must be
electr cally w red and grounded n
accordance w th local codes. In the
absence of local codes, use the
current CSA C22.1 Canad an Electr cal
Code n Canada or the ANSI/NFPA 70
Nat onal Electr cal Code n the Un ted
States.
FP 42
Description ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts 1200W Max
MOTOR HEATER 19W
Appliance Width 43 7/32" or 109.8 cm
Appliance Height 31 5/8" or 80.3 cm
Appliance Depth 13 11/16" or 34.78 cm
Gross Weight 133.8 lbs or 60.7 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
BTU 4095
Size
44 1/4" x 31 3/4"
112.34 cm x 80.65 cm
NO HEATER 22W
32" [813mm]
28 1
16" [713mm]
45 9
32" [1150mm]
4111
32" [1050mm] 1311
16" [347.8mm]
315
8" [803mm]
43 7
32" [1098mm]
1413
32" [365.8mm]

7
OUTDOOR INSTALLATIONS
The TRD series electric fireplaces are suitable for installation in outdoor areas protected from
direct water impingement. In addition to maintaining the listed mantel and combustibles
clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to each
side of the installed appliance. See illustration below. All wiring connections to line power shall
be in accordance with local building code requirements. Inquires about local codes and
regulations must be done prior to installation.

INSTALLATION- BUILT-IN
NOTE: Due to the many different materials used to build walls, it is highly
you consult your local builder before you install this appliance on a wall.
Preparation
1.
Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away
from combustible materials such as curtains, drapes, fur
2.
Mark the desired location on the floor and store the appliance in a safe, dry and dust free
place.
3.
Prepare a wall with a framed opening to accommodate the size of your unit. Leave at least
1/4” (6mm) around the edge of the appl
with local and national codes and other applicable regulations.
Prior to installing, test the appliance to make sure the appliance is fully operational by
plugging the power supply cord into a 120 olt groun
INSTALLATION
1. Unscrew 4 screws and t
ake off the trim. (NOTE: Keep hold of the front glass as it may fall
down automatically when the trim is removed.)
8
NOTE: Due to the many different materials used to build walls, it is highly
recommended that
you consult your local builder before you install t
his appliance on a wall.
Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away
from combustible materials such as curtains, drapes, fur
niture, bedding, paper, etc.
Mark the desired location on the floor and store the appliance in a safe, dry and dust free
Prepare a wall with a framed opening to accommodate the size of your unit. Leave at least
1/4” (6mm) around the edge of the appl
iance. Any new wiring must be done in compliance
with local and national codes and other applicable
regulations.
Prior to installing, test the appliance to make sure the appliance is fully operational by
plugging the power supply cord into a 120 olt grou
nded outlet.
ake off the trim. (NOTE: Keep hold of the front glass as it may fall
down automatically when the trim is removed.)
recommended that
Select a location that is not prone to moisture and is located at least 0.91m or 3 feet away
niture, bedding, paper, etc.
Mark the desired location on the floor and store the appliance in a safe, dry and dust free
Prepare a wall with a framed opening to accommodate the size of your unit. Leave at least
iance. Any new wiring must be done in compliance
Prior to installing, test the appliance to make sure the appliance is fully operational by
ake off the trim. (NOTE: Keep hold of the front gla
ss as it may fall
Screws locations
Magnetic stones locations
The rough wall opening size of the fireplace:
The rough wall opening size of the fireplace:
Fireplace removal should be a simple process. The reason for removal of a fireplace
may vary and include changing the PCB, heater and fan.
NOTE:
Take note of the air intake vent located at the bottom and behind the front trim.
W(“)
D(“)
FP36 38 1/8
FP42 44 1/4
D(“)
H(“)
13 3/8 27 11/32
14 3/4 31 3/4

2.
When the trim is removed, take off the front glass panel.
9
When the trim is removed, take off the front glass
panel.
Inner side panels
3. Unscrew the
screws located on each
screws located on each
side and take off the inner side steel panels.
side and take off the inner side steel panels.

4.
Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make
sure that the fireplace fits the wall opening well and there is no gap between the trim and the
wall after installation)
5.
Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
10
Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make
sure that the fireplace fits the wall opening well and there is no gap between the trim and the
Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make
sure that the fireplace fits the wall opening well and there is no gap between the trim and the
Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each side.
Screw the appliance onto the wall

6.
Remove the trim following STEP 1. Screw back the inner side steel panels.
7. Put back the front glass pan
el and screw back the trim after you finish the media decoration.
11
Remove the trim following STEP 1. Screw back the inner side steel panels.
el and screw back the trim after you finish the media decoration.
Remove the trim following STEP 1. Screw back the inner side steel panels.
el and screw back the trim after you finish the med
ia decoration.

12
HARD- WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a ualified
should service and repair this electric appliance.
If it is necessary to hard wire this appliance, a ualified electrician must remove the cord connection,
and w
ire the appliance directly to the house hold wiring.
This appliance must be electrically connected and grounded in accordance with local codes, if hard
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in
Canada or t
he current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
1.
Remove the cover plate from the left side of the appliance by removing the two screws, as
shown below.
Unscrew and remove power
2. Attach
the wiring to the junction block. Pl
neutral wire into "N" and the ground wire into
3. Replace the steel plate
and screws
Turn off the appliance completely and let cool before servicing. Only a ualified
should service and repair this electric appliance.
If it is necessary to hard wire this appliance, a ualified electrician must remove the cord connection,
ire the appliance directly to the household wiring
.
This appliance must be electrically connected and grounded in accordance with local codes, if hard
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in
he current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
Remove the cover plate from the left side of the appliance by removing the two screws, as
Unscrew and remove power
cord.
the wiring to the junction block. Pl
ease make
sure the live wire goes into the "L", the
neutral wire into "N" and the ground wire into
"G".
and screws
.
Turn off the appliance completely and let cool before servicing. Only a ualified
technician
If it is necessary to hard wire this appliance, a ualified electrician must remove the cord connection
This appliance must be electrically connected and grounded in accordance with local codes, if hard
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in
he current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
Remove the cover plate from the left side of the appliance by removing the two screws, as
sure the live wire goes into the "L", the

13
MEDIA OPTIONS
FIREGLASS
10-PIECE BIRCH LOG SET
MEDIA INSTALLATION
Unscrew 4 screws and take off the trim. (NOTE: Keep hold of the front glass as it may fall
down automatically when the trim is removed.)
INSTALLING THE DECORATIVE MEDIA
Pour the fire glass media into the tray. Feel free to use any combination of the fire glass
media that you find most appealing. Put back the trim and front glass after you finish
installing the fire glass.
Screws locations
Magnetic stones locations
Your fireplace ships with a 10 piece Birch Log Set, Charcoal Grey Real Fireglass, one (1)
bag of Black ermiculite and one (1) bag of White ermiculite.
CHARCOAL GREY REAL VERMICULITE

OPERATION
Plug the fireplace into a 15 Amp wall socket.
MANUAL OPERATION
1.
Press “ ” to turn on and off
2.
Press “ ” multiple times to adjust between mid, low, on/off, or high brightness options.
3.
Press “ ” multiple times to set operating duration to 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h,
8h, or off.
4.
Press “ ” multiple times to
20℃(68℉), 21℃(70℉
), 22
27℃(81℉), 28℃(83℉
), ON or OFF. When setting the temperature, the number will flash.
5.
Keep and hold “ ” for 5 seconds
SAFETY CUT-OFF

This appliance is fitted with a safety cut
(e.g. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically
reset.
To reset the
appliance, disconnect the appliance from the main supply for at least 10
minutes. Reconnect the supply to the main and switch on the appliance.
14
Plug the fireplace into a 15 Amp wall socket.
Press “ ” to turn on and off
the appliance.
Press “ ” multiple times to adjust between mid, low, on/off, or high brightness options.
Press “ ” multiple times to set operating duration to 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h,
Press “ ” multiple times to
set ambient temperatures at 18
℃
), 22
℃(72℉), 23℃(73℉), 24℃(75℉), 25
℃
), ON or OFF. When setting the temperature, the number will flash.
Keep and hold “ ” for 5 seconds
to sw
itch between Celsius and Fahrenheit.
This appliance is fitted with a safety cut
-
off which will operate if the fireplace overheats
(e.g. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically
appliance, disconnect the appliance from the main supply for at least 10
minutes. Reconnect the supply to the main and switch on the appliance.
Press “ ” multiple times to adjust between mid, low, on/off, or high brightness options.
Press “ ” multiple times to set operating duration to 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h,
℃
(64℉), 19℃(66℉),
℃
(77℉), 26℃(79℉),
), ON or OFF. When setting the temperature, the num
ber will flash.
itch between Celsius and Fahrenheit.
off which will operate if the fireplace overheats
(e.g. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically
appliance, disconnect the appliance from the main s
upply for at least 10
minutes. Reconnect the supply to the main and switch on the appliance.
The fireplace can be operated either by the touch panel located on the left front top side of
the fireplace,
or by supplied remote control.
The fireplace can be operated either by the touch panel located on the left front top side of
or by supplied remote control.
The fireplace can be operated either by the touch panel located on the left front top side of

15
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in
and the main power switch located on the bottom left hand
side is at position I.
Important: When operating the remote make sure you point
the remote to the center of the fireplace each time you press
the button. There will be a beep tone emitted. There can be a
slight delay for the receiver to respond to the transmitter. Do
not PRESS the buttons more than once within two seconds
for correct operation.
Power on
The power-on button at top left corner of the remote
is the mains ON/OFF power button. This will turn off
all the functions and the fireplace will be in standby
mode.
DISPLAY ON/OFF Turns the fireplace flame and tray light ON/OFF. It
will recall the last settings used on the fireplace.
BLUE Each click adjusts the intensity of the blue flame. Use
alone or in addition to yellow and/or orange.
YELLOW Each click adjusts the intensity of the yellow flame.
Use alone or in addition to blue and/or orange.
ORANGE Each click adjusts the intensity of the orange flame.
Use alone or in addition to yellow and/or blue.
MOOD LIGHT
ON/OFF Turns the ambient canopy lighting ON/OFF
ADJUST Rotates through the 13 colors of the ambient canopy
lighting.
FLASH
Turns the mood light into flash mode, this cycles
through all 13 mood light colors.
HEATER ON/OFF Turns the heater ON/OFF. It will recall the last
settings used on the fireplace.
HIGH Press the high button to switch the heater to high
heat setting 1000W
LOW Press the low button to switch the heater to low heat
setting 500W
TEMP
Each click adjusts the temperature range from 18°C -
28°C (64°F - 83°F). Once the desired temperature is
chosen, the fireplace will maintain the temperature +/-
2°C

16
INSTALLING WALL THERMOSTAT
WALL THERMOSTAT WIRING DIAGRAMS
W re the wall thermostat pr or to nstall ng the f replace.
WALL THERMOSTAT WIRING (24 AWG)
Install Wall Thermostat per nstruct ons prov ded w th k t and per the follow ng nformat on:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as
shown below. Follow instructions provided with wall switch kit.

17
This list contains replacement parts
NO. PART NUMBER DESCRIPTION QTY
FP 36 FP 42
1 10702251 10702253 BOTTOM GLASS
2 10701378 10701379 FRONT CLEAR GLASS
3 3218501 3219501 TRIM
4 SIDE STEEL PANEL
5 10702250 10702252 BACK GLASS
6 BOX
7 301506 REMOTE RECEI ER
8 601095D CIRCUIT BOARD
9 602130B BLOWER AND HEATER
ASSEMBLY
10 10101225 FLAME MOTOR
11 3218507 3219507 FLICKER ASSEMBLY
12 601136B 601136B LED STRIP 3/2/2
12 601137B LED STRIP 0/1/1
12 601141B 601141B LED STRIP 3/3/3
13 10125019 10125021 CANOPY LIGHT
14 10105063 REMOTE CONTROL
*Remote control, canopy light and touch panel are not shown in the exploded view.
15 601300C TOUCH PANEL

18
EXPLODED VIEW
\
\
\
\
3
1
2
4
4
5
6
8
9
11
10
12
7

19
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flame Flame LED’s are burnt out. Inspect the LED’s and replace them if
necessary.
Back black cloth is falling off
and rolled up in the flicker.
Change a flicker and back black cloth.
Ember bed is not
glowing or dimming
Ember LED’s are burnt out Inspect the ember bed LED’s and
replace them if necessary.
Appliance turns off and
will not turn on
Appliance has overheated, and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes,
turn back on.
House
tripped.
circuit breaker has Reset house circuit breaker.
Appliance’s fuse has blown. Replace the fuse.
Appliance will not come
on when switch is
flipped to ON
Appliance is not plugged into an
electrical outlet.
Check plug and plug in.
Appliance has overheated and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes, turn
back on.
Circuit board is burnt out. Inspect the circuit board and replace
it if necessary.
No warm air coming out
of appliance
Heater is burnt out. Inspect the burner and heater
assembly and replace it if necessary.
Flame sputters Flame motor is defective. Call a ualified service technician and
replace flame motor.
Remote Control does
not work.
Low batteries.
Unit switch in “O” position.
Replace AAA batteries in remote
control.
Turn the switch in “I” position.
Flame is fixed. Wiring may be loose or the
flame motor may be defective.

20
SERVICE HISTORY
This heater must be serviced annually depending on usage.
Date Dealer
Name
Serv ce techn c an
Name
Serv ce Performed Spec al Concerns
NOTES: