Amcrest IP8M-DT3949EW-AI User manual

IP8M-DT3949EW-AI
8MP Dual Illumination Active Deterrence Fixed-focal Turret Camera
User Manual
Version 1.0.0
January 26th, 2023

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Contents
Overview..............................................................................................................................3
Installation Guide.................................................................................................................4
Camera Access Setup ...........................................................................................................4
Desktop Access Setup...........................................................................................................5
App Setup ............................................................................................................................5
Playback.............................................................................................................................11
Setup..................................................................................................................................12
Camera ..............................................................................................................................12
Audio .................................................................................................................................19
Network.............................................................................................................................19
Event..................................................................................................................................24
Storage...............................................................................................................................32
Destination.........................................................................................................................34
System ...............................................................................................................................36
Information........................................................................................................................38
Alarm .................................................................................................................................39

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your camera.
Here you can find information about the camera’s features, functions, and information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contact
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Overview
This 8MP dual illumination camera delivers stunning ultra-high-definition video in 8-megapixel resolution, at 30
frames per second. It features dual AI sensors with multi-spectral imaging technology that produces colorful
images in low light conditions. The 2.8mm angled lenes provide a full 125° viewing angle. The camera features
three different night vision modes which allows the camera to view objects at night up to 98ft away. It features an
IR mode, which allows the camera to use IR LEDs to see at night, a white light mode, which allows the camera to
use white light LEDs to achieve color night vision, and a smart illumination mode, which allows the camera to use
IR LED to see at night, however, when a motion is detected, the deterrent LEDs will flash.
The camera also features a built-in microphone, on-board motion detection, built-in AI features, such as IVS, which
can be used for enhanced perimeter protection and smart motion detection, which allows the camera to detect
only human and vehicles in the area. The camera also has built-in red/blue flashing warning lights which can act as
a deterrent once an object is detected as well as a built-in siren. The camera also features flexible storage options
to store recordings to a microSD card (up to 256GB), SFTP/FTP, NAS, NVR, or using the Amcrest Cloud. All these
features can be accessed and customized using a web browser or even using the Amcrest View Pro app using a
mobile device.

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Installation Guide
Follow the steps and use the diagram in this section to install the POE cameras.
MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above
microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage.
1. Locate the Reset cover on the top of the camera. This area will provide access to the factory reset button as well
as the microSD card slot.
2. Remove the cover. If you are having trouble removing the cover, use the provided torx wrench to remove the
camera’s dome enclosure.
3. Locate the microSD card slot, and with the gold pins forward towards the lens, insert the microSD card into the
slot.
4. Gently press in until you hear a click. This click indicates the microSD card has been properly secured.
5. Place the cover back onto the camera and secure it to the camera. If you have removed the dome enclosure,
please the enclosure back onto the camera and secure it tightly with the torx wrench.
Physical Installation
Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the
camera.
1.Place the installation sticker onto the mounting surface.
2.Drill bottom holes according to the installation position map and insert the included wall anchors into the holes.
If running wires through a wall/ceiling a 1” paddle bit can be used to drill the center portion of the sticker.
3.Use the included torx wrench to remove the security screw on the front of the casing. This will disassemble the
camera from its case.
4.Align the holes on the bottom installation bracket to the wall anchors on your mounting surface. Run the wiring
through the newly drilled hole or on the side of the camera keeping the camera and mounting bracket level with
the mounting surface.
5.Use a Phillips head screwdriver (not included) to secure the bottom bracket and camera to the mounting surface.
6.Place the top portion of the casing over the camera and installation bracket and use the included torx wrench to
tighten the security screw back onto the casing. Do not overtighten the security screw as it may not properly be
secured if overtightened.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
Desktop Access (Web UI)
Amcrest View Pro app
Amcrest Cloud
Note: Additional software such as Amcrest Surveillance Pro can be used to access the camera. For more
information on Amcrest Surveillance Pro, please visit amcrest.com

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Desktop Access Setup
The AI features associated with your camera are only accessible and customizable using the built-in web user
interface using a web browser. This camera features the latest in Javascript technology which allows you to access
your camera using a wide variety of web browsers including, Google Chrome, Firefox, Safari, or other mainstream
browsers using your PC or Mac. Please note, for an optimal experience with a web browser, it is highly
recommended to use Internet Explorer or IE mode on Edge as some features may still require the use of a plugin.
For more information on how to access your camera from your computer please refer to the information below.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest
IP Config Tool can be downloaded at the following web page: amcrest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser. Open
the web browser and enter this IP address into the browser. Press enter to access the web user interface. In the
web user interface, enter the login credentials for your device. If this is the first time accessing the device, the
username and password will both be admin. Click on Login.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To
modify the password, enter the new password you would like to use in the New Password field and confirm. The
password used should be between 8 and 32 characters long with a combination of letters and numbers.
Click OK when and allow the stream to load.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
Amcrest Cloud
Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on
the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
Make sure your camera and mobile device are on the same network during setup.
To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto
the Amcrest Cloud app, follow these steps:

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1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.

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7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
The following steps will continue the app setup process for an Android phone and, though the iPhone version of
the app has slightly different steps, most of this process is identical and easy.
Download and install the Amcrest View Pro app for the App Store or Google Play Store.
Open the app on your mobile device and allow the app to load.

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3. Tap “Start”.
4. Tap “POE Camera”.
5. Tap “P2P Connection”.
Note: IP/Domain/DDNS can be used to establish a
DDNS connection. For more information on how to
setup a DDNS connection, visit amcrest.com/support
6. Scan the QR code. The QR code can be found on
the serial tag along with a scannable barcode.

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7. Create a name for the device and enter a username
and password. The default username and password
will be admin.
Tap “Start Live View”.
8. Update the default password for the device and
tap “Start Live View” to view the device.
For more information about Amcrest View Pro and its functionalities visit amcrest.com/support
Using the Web UI
The web user interface (web UI) will be the recommended method for accessing the AI features and settings for
your camera. When initially accessing the web UI, please make sure the computer you are using is connected to
the same network as the device.
For an optimal user experience, it is best to use IE mode using Microsoft Edge, as some features may require the
use of a plugin, however, other browsers such as Google Chrome, Mozilla Firefox, etc. maybe used if needed. For
more information on using the web UI, please refer to the information provided in this section of the user manual.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the
camera. Use the Live, Playback, and Cloud Storage options to access these features. For more information on the
features provided in this menu, please refer to the details provided below.
Mainstream: Displays the main stream feed of the camera.
Substream 1: Displays the substream of the camera (704*480(D1) resolution).
Sub Stream 2: Will not be displayed. Not for viewing purposes.
Protocol: Switch between TCP and UDP protocols.
Setup: Access and customize the camera’s features and sub menus.
Alarm: View specific alarm types detected by the camera.
Logout: Log the user out of the interface.

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Button
Function Name
Function Description
Relay Out
Click this option to manually activate an alarm if an external alarm is
connected.
Blue/Red Lights
Click this option to manually activate the warning LEDs.
Siren Activation
Click this option to manually activate the built-in siren (IE Mode only).
Digital Zoom
Click this option and use your mouse on the interface to digitally zoom
in on an area. Only available in IE Mode
Snapshot
Click this button to manually take a snapshot of the live view.
Triple Snapshot
Click this button to manually take 3 consecutive snapshots of the live
view. Only available in IE Mode
Manual Record
Click this button to manually record video of the live view Only
available in IE Mode.
Audio
Click this button to enable or disable audio output from the camera.
This feature allows the user to listen in on the audio the camera’s
microphone is picking up.
Talk
Click this button to enable bidirectional talk. This feature allows the
user to broadcast audio from their computer to the camera. While this
is active, the camera’s speaker is shut off to keep audio quality high.
Only available in IE Mode
Button
Function Name
Function Description
Image Adjustment
This button opens the image adjustment toolbar, which allows the user to
adjust brightness, contrast, saturation, and hue for the live feed’s picture.
Only available in IE Mode
Adapt/Original Size
This button allows the user to switch between displaying the original size
of the stream in its set resolution, or to adapt to the size of the monitor
display the feed is being viewed on. Only available in IE Mode
Full Screen
This button allows the user to make the live feed go into full screen mode.
Double click the mouse or click the ESC button to exit full screen mode.
Only available in IE Mode
Width/Height Ratio
This button allows the user to change the width/height ratio for the live
feed. The options are Original and Adaptive. Original uses the aspect ratio
of the stream’s set resolution, and adaptive fits the feed to the aspect ratio
of the monitor display the feed is being viewed on. Only available in IE
Mode
Stream Fluency
This button allows the user to change the stream fluency. There are 3
options. Realtime reduces delay and decreases fluency, and Fluency has a
larger delay, but the video stream becomes more fluid. Only available in IE
Mode
IVS Overlay
Click this button to enable or disable the IVS overlay if enabled. Only
available in IE Mode