American Megatrends StorTrends 3600i User manual

StorTrends® 3600i/3610i Dual
Controller Storage Appliance
Setup Guide

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 2
MAN-3600i-SG
08/01/2015
© Copyright 2015 American Megatrends,Inc.
All rights reserved.
American Megatrends,Inc.
5555 Oakbrook Parkway,
Building 200,
Norcross, GA 30093.
This publication contains proprietary information thatis protectedbycopyright. No part
ofthis publication can be reproduced,transcribed,storedin a retrieval system,translated
into any languageor computer language,or transmitted in anyform whatsoeverwithout
the prior written consentofthepublisher, American Megatrends,Inc. All trademarks and
trade names used in this document refer to either the entities claiming the marks and
names or their products.American Megatrends,Inc. disclaims any proprietary interest in
trademarks andtrade names otherthan its own.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 3
Revision History
02/27/2015 Preproduction Release
06/22/2015 Preproduction Release
08/01/2015 Initial Release
NOTE:
All screen captures are for representativepurposes only.Your actualscreen may look
different. You may have a newer version andbuild of the StorTrends software and/ora
different hardware configuration; suchas a different StorTrends Dual Controller IP-SAN
storage appliance. Most of the screen captures found in this document where taken from
the StorTrends 3600i/3610i storageappliance. However, the basic usageremains the
same.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 4
ThankYou
Thankyou for purchasingtheStorTrends® 3600i/3610i Dual Controller IP-SAN storage
appliance. Please take a few minutes to review this Setup guide before beginning the
installation process. If you require a furtherexplanation ofany item covered in this guide,
please refer to the installation instructions onyourCD.
This setupguide is written for theend-usertoget up andrunning with the unit as quickly
aspossible.Installation and maintenance shouldbeperformed by experienced technicians
only.
NOTE:
Please note thatthis SetupGuide is valid only for StorTrends®3600i/3610i Products
shippedwith StorTrends® iTX 2.8.1000v5.0 software stack.
Disclaimer
This document describes the operationof theAmerican Megatrends StorTrends®
3600i/3610i Dual Controller IP-SAN storageappliance.Althoughefforts have beenmade
to assuretheaccuracy ofthe information containedhere, American Megatrends expressly
disclaims liability for any error in this information, and for damages, whetherdirect,
indirect, special, exemplary, consequentialor otherwise, thatmay result from sucherror,
including butnotlimited tothe loss ofprofits resulting from the useor misuse of the
manual or information contained therein (even if American Megatrends has beenadvised
ofthe possibility ofsuchdamages). Anyquestions orcomments regarding this document
or its contents should beaddressedtoAmerican Megatrends attheaddress located at the
beginning ofthis document.
American Megatrends provides this publication “as is” without warranty of any kind,
either expressed orimplied, including, butnotlimited to, theimplied warranties of
merchantability orfitness for a specific purpose.
Some statesdonotallow disclaimer of express or implied warranties orthe limitation or
exclusion of liability for indirect, special, exemplary, incidental orconsequential
damages in certain transactions;therefore,this statementmay not apply toyou.Also, you
may have otherrights that vary from jurisdiction to jurisdiction.
This publication could include technicalinaccuracies ortypographicalerrors. Changes
are periodically made to theinformation herein; thesechangeswill be incorporated in
new editions of thepublication. American Megatrends may make improvements and/or
revisions in the product(s)and/orthe program(s) describedin this publication at anytime.
Requests for technical information aboutAmerican Megatrends products shouldbemade
to yourAmerican Megatrends authorized reseller or marketing representative.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 5
Chapter 1 HardwareInstallation
Overview
This sectionprovidesa quick setupchecklist to getyourStorTrends® 3600i/3610i Dual
Controller IP-SAN storageappliance up and running. Following the steps in theorder
given shouldenable youto have thesystemoperationalwithin a minimal amount oftime.
NOTE:
Follow the stepsinthe order given tocomplete the installation process in a minimal
amount of time. Read this sectionin its entirety before youbegin the installation
procedure outlined in this section.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 6
Unpack the StorTrends®3600i/3610i Dual Controller IP-SAN Storage
Appliance
You shouldinspect the box the StorTrends® 3600i/3610i Dual Controller IP-SAN
storageappliance was shippedin and noteif it was damaged in any way. If the server
itself shows damage, youshouldfile a damage claim with the carrier who delivered it.
Decide on a suitable location for the rack unit thatwill hold theStorTrends® 3600i/3610i
Dual Controller IP-SAN storageappliance. It shouldbe situatedin a clean,dust-free area
that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields
are generated.You will also need it placed near a grounded power outlet. Read the Rack
and Server Precautions in the next section.
Choosinga Setup Location
•Leave enoughclearance in front of therack toenable you toopen thefront door
completely (~25 inches).
•Leave approximately 30 inches of clearance in the back of therack to allow for
sufficient airflow andeasein servicing.
WARNING!
RACK PRECAUTIONS
1. ENSURE THAT THE LEVELING JACKS ON THE BOTTOM OF THE
RACK ARE FULLY EXTENDED TO THE FLOOR WITH THE FULL
WEIGHT OF THE RACK RESTING ON THEM.
2. IN A SINGLE RACK INSTALLATION, STABILIZERS SHOULD BE
ATTACHED TO THE RACK.
3. IN MULTIPLE RACK INSTALLATIONS, THE RACKS SHOULD BE
COUPLED TOGETHER.
4. ALWAYS MAKE SURE THE RACK IS STABLE BEFORE EXTENDING A
COMPONENT FROM THE RACK.
5. YOU SHOULD EXTEND ONLY ONE COMPONENT AT A TIME –
EXTENDING TWO OR MORE SIMULTANEOUSLY MAY CAUSE THE
RACK TO BECOME UNSTABLE.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 7
WARNING!
SERVER PRECAUTIONS
1. REVIEW THE GENERA L SAFETY PRECAUTIONS.
2. DETERMINE THE PLACEMENT OF EACH COMPONENT IN THE RACK
BEFORE YOU INSTALL THE RAILS.
3. INSTALL THE HEAVIEST SERVER COMPONENTS ON THE BOTTOM
OF THE RACK FIRST, AND THEN WORK UP.
4. USE A REGULATING UNINTERRUPTIBLE POWER SUPPLY (UPS) TO
PROTECT THE SERVER FROM POWER SURGES, VOLTAGE SPIKES
AND TO KEEP YOUR SYSTEM OPERATING IN CASE OF A POWER
FAILURE.
5. ALLOW THE POWER SUPPLY UNITS AND HARD DISK DRIVES TO
COOL BEFORE TOUCHING THEM.
6. ALWAYS KEEP THE RACK’S FRONT DOOR AND ALL PANELS AND
COMPONENTS ON THE SERVERS CLOSED WHEN NOT SERVICING
TO MAINTAIN PROPER COOLING.
7. WHEN REMOVING THE HARD DISK DRIVE, UNLOCK THE LATCH
AND WAIT APPROXIMATELY ONE MINUTE TO ALLOW THE HARD
DISK DRIVE MOTOR TO STOP BEFORE PULLING THE HARD DISK
DRIVE OUT.
8. HANDLE THE SSD WITH CARE. DO NOT TOUCH THE GOLD
CONNECTORS.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 8
General Safety Precautions
WARNING!
GENERA L SAFETY PRECAUTIONS
1. KEEP THE AREA AROUND THE STORTRENDS® 3600i/3610i DUAL
CONTROLLER IP-SAN STORAGE APPLIANCE CLEAN AND FREE OF
CLUTTER.
2. THE STORTRENDS® 3600i/3610i DUAL CONTROLLER IP-SAN
STORAGE APPLIANCE WEIGHS APPROXIMATELY 100 LBS. (45.4 KG)
WHEN FULLY LOADED. WHEN LIFTING THE SYSTEM, TWO PEOPLE
AT EITHER END SHOULD LIFT SLOWLY WITH THEIR FEET SPREAD
OUT TO DISTRIBUTE THE WEIGHT. ALWAYS KEEP YOUR BACK
STRAIGHT AND LIFT WITH YOUR LEGS.
3. DO NOT OPEN THE CHASSIS TOP COVER.
4. WHILE WORKING ON THE SYSTEM, DO NOT WEAR LOOSE
CLOTHING SUCH AS NECKTIES AND UNBUTTONED SHIRT SLEEVES,
WHICH CAN COME INTO CONTACT WITH ELECTRICAL CIRCUITS OR
BE PULLED INTO A COOLING FAN.
5. REMOVE ANY JEWELRY OR METAL OBJECTS FROM YOUR BODY,
WHICH ARE EXCELLENT METAL CONDUCTORS THAT CAN CREATE
SHORT CIRCUITS AND HARM YOU IF THEY COME INTO CONTACT
WITH PRINTED CIRCUIT BOARDS OR AREAS WHERE POWER IS
PRESENT.
6. CIRCUIT BOARDS, DRIVES, AND SSDS CONTAIN ELECTRONIC
COMPONENTS THAT ARE EXTREMELY SENSITIVE TO STATIC
ELECTRICITY. ORDINARY AMOUNTS OF STATIC ELECTRICITY
FROM CLOTHING OR THE WORK ENVIRONMENT CAN DESTROY
THE COMPONENTS LOCATED ON THESE BOARDS. DO NOT TOUCH
THE COMPONENTS WITHOUT ANTISTATIC PRECAUTIONS,
ESPECIALLY ALONG THE CONNECTOR EDGES.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 9
Rack Mounting Considerations
Feature
Description
Ambient Operating
Temperature
If installed in a closed or multi-unit rack assembly,the ambient
operatingtemperature of therack environment may be greater than
the ambient temperature of theroom. Therefore, consideration
should be given toinstalling the equipment in an environment
compatible with themanufacturer’s Maximum Recommended
Ambient Temperature (TMRA).
Reduced Airflow
Equipment should be mounted into a rack sothat the amount of
airflow required for safe operationis not compromised.
Mechanical Loading
Equipment should be mounted into a rack sothat a hazardous
condition does not arise due touneven mechanical loading.
Circuit Overloading
Consideration should be given to theconnection of the equipment to
the powersupply circuitry andtheeffect that any possible
overloading of circuits might have on over current protectionand
powersupply wiring.Appropriateconsiderationof equipment
nameplate ratings should be used when addressing thisconcern.
Reliable Ground
A reliable ground must be maintained at all times. To ensure this,the
rack itself should be grounded. Particular attentionshould be given
to powersupply connectionsotherthan the direct connections to the
branch circuit (for example, the use of powerstrips,andso on.).
Installing the System into a Rack
This sectionprovides information oninstalling the StorTrends 3600i/3610i into a rack
with the rack rails provided.If theStorTrends 3600i/3610i has already been mounted into
a rack, you can skip this step.
There are a variety of rack units onthe market that may mean the assembly procedure
will differ slightly. You shouldalso refer to the installation instructions thatcame with
the rack unit youare using.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 10
Requirements
The rack rails suppliedwith your systemare designedto beusedwith four postrack
enclosures.The rack rails mount between theposts andare designedto be quickly
installed.
In order for youto usethe suppliedrack rails, your rack enclosure must conform to the
following:
•Must be a 19 inch rack mount cabinet
•Must be at least27 inches deep
•Musthavesquareholes on theposts (sometimes referred to as, “rapid rack holes.”)
•Musthave a side clearance of 0.75 inches in between the posts,from square
mounting hole tosquare mounting hole.
Meaning if you take a (0.75 inch)wide by(5.75 inch) tall by (the amount ofspace
between theposts)lengthof wood andplace it betweenthe posts,it shouldnotbe
exposed in a way thatwould restrict youfrom sliding yoursysteminto your rack
enclosure.
NOTE:
Follow the stepsinthe order given tocomplete theinstallation process in a minimal
amount of time. Read this sectionin its entirety before youbegin the installation
procedure outlined in this section.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 11
Correct type of four post rack enclosure
Wrong type of four post rack enclosure

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 12
Inspection
Remove boththeleft (marked L) and right (marked R) rack rails from their plastic bags.
Both the left and right rack rails havetwo sections tothem.
•inner rail
•outer rail
Rack Rail Sections
Separating the Rail Sections
The inner rack rail needs to be slid out from theouterrack rail prior to installation. To
slide theinner rack rail from theouter rack rail, fully extend the rack rail until the inner
rack rail slides to its locking position.
Rack Rail Release Tab
While lifting the locking tabon the inner rack rail, slide theinner rack rail outfrom the
outer rack rail.
Inner Rail Fully Released
Attaching the Inner Rack Rails to the Chassis
The inner rack rail hasopenings thatline upwith the side ofthe chassis.Matchtheinner
rack rail to the appropriate side of the chassis.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 13
Slide theinner rack rail into its locking position.You will heara snapwhen this happens
and the inner rack rail will become securely affixed to theside of thechassis.
Screw theinner rack rail to the side of the chassis.
Inner Rail Attached to Chassis
NOTE:
The inner rack rails are marked LH and RH, which corresponds totheleft side and right side
of the chassis.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 14
Installing the Outer Rack Rails into the Rack
Locate thefront ofthe outerrack rail andattach it to the rack. To do this,simply pushthe
outer rack rail into the back of therack post.The plastic securingpins will retract so that
youcan latch the outer rack rail into place. Once theouter rack rail is latched into place
the securingplastic pins will popback out.
Quick Rail Instalation
Sliding the rear ofthe outerrack rail until it comes into contactwith theback post.Make
sure thatthe outerrack rail is level and secureit to theport in thesame manner as youdid
with the front ofthe outerrack rail.
Secure theouterrack rail to the rack posts with four screws. Two for the front postand
two for the rear post.
Repeat this process with the remaining outer rack rail.
Line up the inner rack rails of the chassis with theouter rack rails on the rack.
Slide thechassis into place until it comes to a stop.
Verify thatboth sidesofthe chassis come to a stopatthe same location.
Lift the locking tab on theinner rack rails sothatyoucan slide thechassis all the way
into the rack.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 15
Slide System into Enclosure

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 16
Completing the HardwareInstallation
Next, youshouldcheckto make sure thatthe hard diskdrives have beenproperly inserted
and havenotcome loosein transit.
If the Hard Disks are shippedseparately, youhave toinstall the drives in theorder as
printed on thetop ofthe chassis.Thedrives will also have printed labels showing the slot
numbers of thehard drives.
Step
Description
1
All hard disk drives can be accessed from the front of yourStorTrends Dual Controller IP-SAN storage
appliance. Verify that the hard disk drive trays are inserted all the way intoits bay.
2
Verify that all cables in your rack are not obstructingthe airflow of yourStorTrends Dual Controller IP-
SAN storage appliance.
3
Connect network cables from bothNIC-1 and NIC-2 on boththe Left Controller and the Right Controller
of your StorTrends Dual Controller IP-SAN storage appliance to yournetwork.
NOTE: CAT6networkcables gives betterperformance thanCAT5e network cables.
NOTE: For best practices, connect through two(2) switches toavoid a single point offailure on your
network.
NOTE: Your StorTrendsDual Controller IP-SAN storage appliance requires a minimum of one network
connection percontroller.
4
Plug the twopowercords from the powersupply units into ahigh-quality powerstrip that offers protection
from electrical noise and powersurges. It is highly recommended that youuse a dedicated Uninterruptible
Power Supply (UPS). Please refer Step 5, for connecting instructionof Automatic UPS Switching Module
(AUSM)withUPS.
NOTE: As soon as youplugin one powercord, yourStorTrends Dual Controller IP-SAN storage
appliance will begin to powerup theIPMIin both the Left Controller and theRight Controller. This is
normal.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 17
Connectdedicated UPS to StorTrends® Storage Appliance
1
Insert the KVM Dongle and connect yourUPS to StorTrendsAppliance.
A.) USB Ports:Plug the USB cable from theUPS to theUSB port of this dongle
B.) Plug this connector intothe KVM port onthe back of thecontroller.
2
Automatic UPS Switching Module (AUSM) provides continuous monitoring of UPS.
AUSM will be connected to bothLeft and Right controllers as shown in the picturebelow using KVM
Dongle. Once connected, user can enable UPS monitoring from UPS configuration page in ManageTrends
under Dashboard.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 18
By default, AUSM is configured tomonitor UPS from Left Controller (LC) and LC will act as Master.
During Failover (i.e. when LC goes down), AUSM will automatically start monitoring the Right Controller
(RC) and will switch back to LC automatically after Fail Back (i.e. LC comes up).
NOTE: It is recommended toconfigure UPS after the completion of NetworkConfiguration Wizard.
NOTE:
To replace a hard drive follow the instructions from AppendixC – ReplacingFailed
Hard Drive sectionof this document.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 19
Chapter 2 Connectto the StorTrends®
StorageAppliance
NOTE:
Your StorTrends Dual Controller IP-SAN storageappliance ships with the StorTrends
software preloaded in it.
Poweryour system on
Press the power buttonlocatedon thefront, right sideof your StorTrends Dual Controller
IP-SAN storageappliance. Both the Left Controllerandthe RightControllerofyour
StorTrends Dual Controller IP-SAN storageappliance shouldbe powered-on at this time.
NOTE:
Powering on yourStorTrends Dual Controller IP-SAN storageappliance (usingthe
power button)will powerboththe Left Controllerandthe RightControllerup atthe
same time.

StorTrends® 3600i/3610i Dual Controller IP-SAN Storage Appliance Setup Guide Page 20
NOTE:
If the system is Powered-On then wait for around
15 minutes for complete boot-up.
How do I know if the Left Controller and/orthe Right Controller are powered onby
looking at the outsideofmy StorTrends Dual Controller IP-SAN storageappliance?
There is noauditory or visualway to tell by looking at the front or backof your
StorTrends Dual Controller IP-SAN storageappliance otherthan thefollowing method:
Method 1:
Connect to ManageTrends using theIP address as printed at theback ofthe StorTrends
server for NIC-1 of boththecontrollers. If there is a problem while connectingtolabeled
IP addresses,thentheremay be some issuewith the correspondingcontrollers, use
Method2 instead.
Method 2:
A goodway todiscoverif one orbothcontrollers are powered on(or off) is bylogging
into each controller’s built-in IPMI. The IPMI will give youthe power status ofthe
controller. Not only can youcheck if the controller is powered on (or off), butyouwill
have theability toremotely controlthe powerto the controller. You will also beable to
view its screen (as if youwere standingin-front of it, looking at themonitor display).
See AppendixA, Accessing controllersthroughIPMI,at the endof this document for
more information.
STOP!
Please write down the staticIP address ofboththe controllers which is printed at the
back of the StorTrends®Server appliance.
Thesewill be usedfor connectingtoManageTrends,which is the management station
for StorTrends severappliance.