Q&A
Q: Why can't I hear the other when I’m on the phone, or listening to music?
A: Please confirm the following points:
1) When you’re on the phone, please select the speaker mode as "U-winner R".
2) When there is a call in, please click the multi-function button on the headset to answer it.
3) The connection modes of this wireless headset include "mobile audio" and "multimedia audio".
Please confirm that both are allowed on your mobile phone.
Q: Why can't the headset pair with my device?
A: Please confirm the following points:
1) Please confirm whether the headset is powered on and enters into the pairing mode (the right
headphone is red and blue alternately flashing; and the left headphone is slowly flashing blue light).
2) Please confirm whether the headset has been connected to other devices. If so, please disconnect
and close the Bluetooth of that device.
3) Please confirm whether the headset is within the range of 10 meters.
4) If the above steps cannot solve the problem, please contact our after-sales service.
U-winner
1. Notes:
●Please use this headset according to local laws and regulations.
●Please place the headset in places where children can't reach them. Swallowing some parts can result
in severe consequences such as suffocation.
●Please don't place the headset in an extreme cold or heat (below 0 °C (32 °F) higher than 45 °C (113 °F))
place; it will lead to let this device have deformation, reduce its battery’s charging capacity and
shorten its service life.
●Please don’t wet the device or operate it with wet hands because liquid will damage the device.
●Please don’t keep in a high sound volume for long hours, as this will damage your hearing. Please
listen to music or make phone calls at the lowest volume.
●Please charge this product at least one month to extend the battery life.
●Standard 5pin USB interface, please use the charger of 5V1A to charge the charging box.
●Please note that if the product is not used for a long time, the battery capacity will slowly drain away.
●"Caution" - improper use of battery in this product may cause fire or chemical burns. The battery may
explode in case of damages.
●Dispose the battery according to local regulations. Recycle, if possible. Don’t dispose the battery as
household garbage or throw it into the fire so as to avoid any explosions.
2. Warranty
●This warranty covers any defects in production techniques.
●This warranty does not include problems caused by negligence or failure to follow this User Manual.
●If you have any questions, please feel free to contact us!
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