AMPER Smart Home Gateway User manual

Installation Kickoff Guide
& Administration
v. F3b2021

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Table of Contents
1Installation Start Up...................................................................................................................................4
1.1 Gateway Connection Configuration Ethernet and WIFI.....................................................................4
1.2 Understanding GW status....................................................................................................................5
1.3 My first installation.............................................................................................................................5
1.3.1 Select a name for your installation and activate your Gateway...................................................5
1.3.2 Inclusion Z-Wave Device............................................................................................................6
1.3.2.1 Unsecured & S0 device ........................................................................................................6
1.3.2.2 S2 device...............................................................................................................................7
1.3.2.3 Smart Start device.................................................................................................................8
1.3.3 Exclusion of Z-Wave Device.......................................................................................................9
1.3.3.1 SmartStart device..................................................................................................................9
1.3.3.2 Remove a failed device.......................................................................................................10
1.3.4 Add Cameras..............................................................................................................................11
1.3.4.1 Installation Wizard .............................................................................................................11
1.3.4.2 Manual Mode......................................................................................................................12
1.3.5 Add WiBeee Sensor...................................................................................................................13
1.3.6 Add Wireless MBUS Devices ...................................................................................................14
2enControl user interface; devices and information..................................................................................15
2.1 View Devices ....................................................................................................................................15
2.2 View Control.....................................................................................................................................16
2.3 View Comfort....................................................................................................................................16
2.4 View Security....................................................................................................................................17
2.5 View Consumptions..........................................................................................................................18
2.5.1 Annalise your consumption .......................................................................................................19
3Installation Administration ......................................................................................................................21
3.1 City, name and instalation areas........................................................................................................21
3.2 User Administration..........................................................................................................................22
3.3 Backup...............................................................................................................................................23
3.4 Services Prices (Electricity, Gas, Water)..........................................................................................23
3.5 Device Configuration........................................................................................................................23
3.5.1 Configuration parameters for security devices..........................................................................24
3.5.2 Configuration parameters for energy meter devices..................................................................25
3.5.3 Configuration parameters for comfort devices..........................................................................25
3.5.4 Configuration parameters for control devices............................................................................25

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3.6 Z-Wave Advance configuration.......................................................................................................26
3.6.1 Send NIF....................................................................................................................................26
3.6.2 Node provisioning for smart start..............................................................................................27
3.6.3 Learn mode. ...............................................................................................................................29
3.6.3.1 Inclusion of controller into an existing network.................................................................29
3.6.4 Gateway’s DSK .........................................................................................................................30
3.6.5 Reset...........................................................................................................................................31
4Z-Wave Network .....................................................................................................................................32
4.1 Devices and manufacturers ...............................................................................................................32
4.2 Associations ......................................................................................................................................32
4.3 Devices support and S2 Security......................................................................................................32
4.4 Basic command class ........................................................................................................................33
5Controller replication...............................................................................................................................33
6Trouble Shooting .....................................................................................................................................34

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1Installation Start Up
Before you continue, you should have read the quick start guide. This guide informs you about the steps you
have to take to connect the gateway to the current and your local area network.
The following chapters inform you of the steps to take to get your installation up and running from web
browsers.
Important: For best experience we strongly recommend using Chrome web browser.
1.1 Gateway Connection Configuration Ethernet and WIFI
Important: This device is a security enabled Z-Wave Plus™ product that can use encrypted Z-Wave
Plus messages to communicate to other security enabled Z-Wave Plus products.
In case you need to configure Wifi connectivity, you have to jump to the web
page of configuration of the gateway. For this you must know the local IP of
your Gateway and go to http://iplocal/login.
You will see the following web page, enter user = admin and password = id-
of-gw (is in the label on the bottom of GW box or shown in the URL once you
use your credential to access the service). Once you enter, you will see the
following website.
Once you have registered, the following configuration options will appear (see the following figure).
Considerations:
•It is advisable to use the "DHCP" option for Wifi and Ethernet.
•Make a note of changes made if you are going to work with static IPs.
•The gateway will always use the Ethernet connection, then Wifi.
Important:
Network settings default reset is achieved by triple click on user button of Gateway. This button is located
side to power supply connector.

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1.2 Understanding GW status
It is important to understand that the DUT (gateway) needs internet connectivity to perform all tasks related
to this manual.
The device provides information about its state using LEDs as following:
Figure 1: Gateway led information
The device will be ready for interaction with web service when BLUE led is ON (GREEN and RED is OFF) after
booting.
The booting sequence is as following:
1) SO starts and lunch daemons
2) Wait for Z-Wave operation
3) Wait for LAN
4) Wait for Internet
5) Connect with service
1.3 My first installation
It's a simple 1-2-3 steps process, let's start. When you connect to the platform for the first time, the system
will detect that no installation is configured and will start the Installation Wizard. Please follow the steps
below to set up your installation for the first time.
1) Open your internet browser. Write the following web:
https://encontrol.io/Account/Login
2) Enter the username and password provided in your "welcome to
service" email sent when activating your account. Click on "Login".
* The enControl mobile application does not include the same features described in
this manual, it does not have administration functions.
1.3.1 Select a name for your installation and activate your Gateway
In case you have already an installation created, you can skip this section.
The installation wizard requesting following information:
Mode Function Blue (*1) Green Red
Initialization/busy continuous continuous off
connected with servce continuous off off
Initialization / Z/IP Middleware continuous heartbeat heartbeat
initialization / no RF (Z-Wave/rf)
continuous continuous
no network continuous slow flashing
no internet continuous -- -- -- 2 slow flash 1 off
Inclusion (Z-Wave)
slow flashing off
Exclusion (Z-Wave)
continuous -- -- -- 2 slow flash 1 off off
App Update continuous continuous continuous
Normal

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1) Name your installation (e.g. "My Home")
2) Enter the serial number of your gateway (this must be
provided by your service provider. If you have not received
this number, please contact your provider's support service)
3) Enter city name
4) Click "Continue" to create the installation. If the process
ends successfully you will be able to start adding devices.
The system will take you to the next screen
1.3.2 Inclusion Z-Wave™Device
When you finish the step described above the following screen will appear (you can also arrive to this view
selecting “Administration”->”Installations” menu option.
Click in the “Add Device” Icon, a screen shown different
protocols will appear (see below).
By clicking on the Z-Wave icon you can start adding devices
To start device inclusion, click the “+”icon.
The System will guide you through the process, please follow
the instructions online
1.3.2.1 Unsecured & S0 device
The System will wait for you to activate the device that you want
to add to the installation.
The only thing you should do when you unpack your devices and want to add them is:
1) Insert the batteries (pay attention to the polarity) or connect the device to the electric current.
2) Wait 3 seconds.
3) Press the "Wake-Up / Z-Wave" button (please note that each manufacturer has its own device
wake-up method, ranging from 1 click to more than 3. Please review the included sensor manual
to find out how many Clicks are required).

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Examples:
Once the system successfully links the device, you will get the
information of the device as shown on the left capture.
On this screen, you can:
1) Assign device name
2) Assign area
3) Add another device
4) Go into view of all the devices
1.3.2.2 S2 device
In case you are linking a S2 devices, the link process will pop up a window for you introduce the DSK of the
device. The window will be visible for certain period of time as shown in the next capture.
Before proceeding, read device manual about the link process.
Locate DSK in the device itself or in the device’s box.
Be sure if the DSK provided is written in decimal (default) or hexadecimal
format. In the second case, select “hex input”
Enter the 5-digit code and press confirm

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In case a device that does not need PIN confirmation (for type S2
Unauthenticated), the windows will show device DSK information so the
DSK can be compared against device being linked.
Follow the instructions on the web page and wait for the device
to be displayed as shown in the next capture.
Once the system successfully links the device, you will get the
information of the device as shown on the left capture.
On this screen, you can:
1) Assign device name
2) Assign area
3) Add another device
4) Go into view of all the devices
1.3.2.3 Smart Start device
SmartStart is designed to facilitate the inclusion of multiple devices simultaneously by storing unique Device
Security Keys (DSK) in the hub. This ensures that the Gateway is ready for error-free, and uniform inclusion
across all device types and brands with secure S2 security framework, before the device is even powered on
for the first time.
The automatic inclusion will be enabled when added the device DSK in the DSK provisioning list of the GW.
The procedure is explained in section 3.6.2.

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1.3.3 Exclusion of Z-Wave Device
In order to remove a Z-Wave device from your network navigate to “Administration”->”Installations” menu
option.
Click in the “Add Device” Icon, a screen shown different
protocols will appear.
By clicking on the Z-Wave icon you can start adding devices
The System will guide you through the process, please follow
the instructions online.
To start removing devices, click the “-” icon. After that just set your
Z-Wave device in exclusion mode (see device’s user manual,
sometimes it’s also called learn mode).
When the process completes the timer will disappear and a message
will confirm successful removal (only if the device previously
belonged to your Z-Wave network).
1.3.3.1 SmartStart device
Before removing a SmartStart device, you should consider whether the device is in the DSK provisioning list
of the GW. Having the device in the DSK provisioning list, upon removing from Z-Wave network (following
procedure explain in section 4.2), the device may be included automatically back to the Z-Wave Network.
Section 3.6.2 explains how to manage the gateway device DSK provisioning list.

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1.3.3.2 Remove a failed device.
To make it easier for the user, the “delete” action for failed devices is only shown when the device has been
detected as failing (so it will have the “offline” status). To access the feature from the “Devices” section, just
click on an item (if they belong to the same Z-Wave device it’s not important which one you choose), a menu
with some options will appear, one of them being a paper bin (only if the sensor is detected as failing), use it
to trigger the “Remove failed” Z-Wave functionality.