Chorus Hyperfibre XGS-250WX-A User manual

Hyperfibre Residential Gateway
User Guide
December 2020
Copyright
Copyright © 2020 Chorus New Zealand Ltd
All rights reserved
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise without the
prior written permission of Chorus New Zealand Limited.
This document is the property of Chorus New Zealand Limited and may not be copied without consent.

Hyperfibre Residential Gateway User Guide
December 2020
© Copyright Chorus 2020
Table of Contents
1. ABOUT THIS USER GUIDE....................................................................................1
2. XGS-250WX-A HYPERFIBRE RESIDENTIAL GATEWAY OVERVIEW ..............................2
3. HOME NETWORK AND CHORUS BROADBAND .........................................................7
4. GETTING READY FOR HYPERFIBRE...................................................................... 22
5. HYPERFIBRE INSTALLATION AND CONNECTION.................................................... 27
6. SETTING UP THE HYPERFIBRE RESIDENTIAL GATEWAY ......................................... 31
7. CONFIGURING AND MANAGING HYPERFIBRE WI-FI .............................................. 40
8. USING THE HYPERFIBRE RESIDENTIAL GATEWAY FUNCTIONS ............................... 48
9. TROUBLESHOOTING HYPERFIBRE ....................................................................... 54
10. GLOSSARY ....................................................................................................... 66

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1. About this User Guide
Hyperfibre is the next generation of fibre, dramatically increasing capacity and unlocking exponential
upload and download speeds. Its exhilarating speed allows you to immerse yourself in ultra-smooth
4K video streaming at ease, while gamers in the family can enjoy lower latency.
The rise in ultra-high definition video, cloud storage, video uploads, advanced gaming, working from
home, and connected devices in a single household means Hyperfibre’s speed and capacity are more
important now than ever.
The Hyperfibre ONT can be used as a Residential Gateway if requested by your Internet Service
Provider, bypassing the need for a separate 10 Gbps Home Router.
1.1. Purpose
This Hyperfibre Residential Gateway User Guide is intended to assist you in getting the most out of
your Hyperfibre Internet service.
The sheer speed of Hyperfibre means that the greatest bottleneck that limits your broadband speed
may be between your home devices (computer, tablet, smartphone etc.) and the Chorus Hyperfibre
Residential Gateway. This document provides guidelines and instructions on how to connect to and
configure the Chorus Hyperfibre Residential Gateway to get the best possible broadband experience.
1.2. About this document
This documentation has been developed by Chorus as a guide to using and configuring the Hyperfibre
Residential Gateway.
Chorus endeavours to make this document as comprehensive and technically accurate as possible.
However, it may need to be updated from time to time to include clarifications, errata or additional
content. Feedback on the content, technical accuracy or clarity is welcome.
This document describes using the Nokia XGS-250WX-A Hyperfibre ONT as a Residential Gateway
on a Hyperfibre Broadband connection powered by a Chorus XGS-PON Fibre Access. If your Internet
Service Provider provides a separate Residential Gateway or Router device that your devices connect
to, then aspects of this guide will not apply. If you are unsure whether this manual applies to your
Hyperfibre connection, please discuss with your Internet Service Provider.
This document does not constitute an offer by Chorus to provide Hyperfibre.

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© Copyright Chorus 2020
2. XGS-250WX-A Hyperfibre Residential Gateway Overview
Hyperfibre Broadband includes a consumer-grade router (Nokia XGS-250WX-A Hyperfibre Residential
Gateway) that connects a home or small business network to the Internet over the Chorus Hyperfibre
Access network.
Figure 1: Hyperfibre Residential Gateway as a gateway between home and Internet
The Hyperfibre Residential Gateway is a free-standing unit that should be located on a flat surface,
such as a desk or shelf, close to the Chorus ITP, taking care to avoid any blocking of the Wi-Fi signal
from the television or other appliances.
The Hyperfibre Residential Gateway connects to the wall-mounted Chorus ITP using a robust fibre
cable as shown below.
Figure 2: Connecting the Hyperfibre Residential Gateway to the Chorus ITP
2.1. General Description
The XGS-250WX-A Hyperfibre Residential Gateway is designed to cater to residential and small
business requirements.
It features a 10 Gbps Symmetric XGSPON uplink and provides one 10 Gigabit Ethernet port, four 1
Gigabit Ethernet ports and two telephone ports as well as high speed Wi-Fi wireless access, that
allow multiple home devices to simultaneously connect to it. Also featured is an ‘on/off’ and reset
button and two USB 3.0 ports.
Separate On/off buttons are included for WPS, LEDs, and Wi-Fi.

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Figure 3: The XGS-250WX-A Hyperfibre Residential Gateway
The key specifications of the XGS-250WX-A Hyperfibre Residential Gateway are:
•1 x RJ-45 10 Gbps Ethernet port supports 100M/1G/2.5G/5G/10 Gbps auto negotiation
•4 x RJ-45 10/100/1000 Mbps Ethernet port with auto negotiation and MDI/MDIX auto sensing
•1 x XGSPON SC/APC uplink
•Two telephone ports for carrier grade voice services
•Two USB 3.0 ports, accessible to all LAN devices
•Concurrent 802.11n 3x3 MIMO in 2.4 GHz and 802.11ac 4x4 MIMO in 5 GHz
•WLAN (Wi-Fi) on/off push button
•WPS on/off button
•64/128 WEP encryption
•WPA, WPA-PSK/TKIP
•WPA2, WPA2-PSK/AES
•DHCP client/server
•DNS server/client
•DDNS
•Port forwarding
•Network Address Translation (NAT)
•Network Address Port Translation (NAPT)
•UPnP IGD 1.0 support
•ALG
•DMZ
•IP/MAC/URL filter
•Multi-level firewall and ACL

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© Copyright Chorus 2020
2.2. Physical Interfaces
The following diagram shows the physical interface capabilities and controls for the XGS-250WX-A
Hyperfibre Residential Gateway:
Figure 4: XGS-250WX-A Hyperfibre Residential Gateway Interfaces and controls
Interface
Description
On/Off
button
This button turns the Hyperfibre Residential Gateway on or off.
WPS button
The Wi-Fi Protected Setup (WPS) button enables WPS2.4G and WPS5G.
WPS simplifies the connection of a device to a wireless network by skipping the
normal process of connection and password, which could be useful for Wi-Fi-
enabled devices without access to keyboards.
LED Button
This button turns the LEDs on or off. Turning LEDs off does not affect the
operation of the Hyperfibre Residential Gateway
WLAN button
Enables or disables Hyperfibre Residential Gateway Wi-Fi. This is only applicable
if the Hyperfibre ONT is acting as your Hyperfibre Residential Gateway.
Reset button
Pressing the Reset button for less than 10 seconds reboots the Hyperfibre
Residential Gateway; pressing the Reset button for 10 seconds resets the
Hyperfibre Residential Gateway to the factory defaults.
You should only use this button if explicitly by your Service Provider or a Chorus
representative.
Telephone
ports
Up to two analogue telephone connections can be supported through TEL 1 and
TEL 2 RJ-11 ports. Talk to your Service Provider over whether they support this
feature.
1G Ethernet
ports
Up to four 10/100/1000 Base-T Ethernet interfaces are supported through LAN1
- LAN4 Ethernet RJ-45 connectors. The Ethernet ports can support both data
and in-band video services on all four interfaces.
10G Ethernet
port
One 100M/1G/2.5G/5G/10G Base-T Ethernet interface is supported through the
LAN 10G Ethernet RJ-45 connectors.
If you are using an Internet Service Provider-provided Residential Gateway or
Router, then the WAN port of that device needs to be connected to this port.

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© Copyright Chorus 2020
Interface
Description
USB ports
The Hyperfibre Residential Gateway supports 2 USB 3.0 ports, which allow
external USB hard drives to be made accessible to all LAN devices.
The following rates apply to the USB 3.0 ports:
• Rate current: 900mA
• Maximum continuous current: 1.5A
• Typical short-circuit current: 2.3A
UPS power
supply
This connection supports the power adapter. The Hyperfibre ONT supports
standard or UPS power adaptors, but only standard power adaptors are supplied
by Chorus.
2.3. Hyperfibre Residential Gateway Physical Dimensions
The XGS-250WX-A Hyperfibre Residential Gateway has the following physical dimensions:
Interface
Description
Length
290.3 mm
Width
190.3 mm
Height
76.6 mm
Weight (tolerance 0.23 kg)
1.24 kg
2.4. Power Consumption Specifications
The XGS-250WX-A Hyperfibre Residential Gateway power consumption specifications are:
Max power
(do not
exceed)
Condition
Minimum
Power
Condition
46 W
2 x telephone off-hook, 4 x
10 / 100 / 1000 Base-T
Ethernet, Wi-Fi operational
10.4 W
2 x telephone on-hook, other
interfaces / services not provisioned
2.5. Temperature Operating Specifications
The XGS-250WX-A Hyperfibre Residential Gateway temperature operating specifications are:
Max power
(do not
exceed)
Condition
Desk or wall
mounted
Operating: 23°F to 104°F (-5°C to 40°C) ambient
temperature 5% to 93% relative humidity, non-
condensing at 40°C
Note that the Hyperfibre Residential Gateway should not be installed in locations unsuitable for
electronic equipment, e.g. underfloor, roof cavity, or in areas that too hot or have exposure to dust
or moisture.

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© Copyright Chorus 2020
2.6. Safety Information
Please note the following safety information for the XGS-250WX-A Hyperfibre Residential Gateway:
Danger
Fibre cables transmit invisible laser light. To avoid eye damage or
blindness, never look directly into fibres, connectors, or adapters.
Warning
This equipment is ESD sensitive. Proper ESD protections should be
used when removing the fibre access cover of the Hyperfibre
Residential Gateway.
Warning
Be careful to maintain a bend radius of no less than 3.8 cm when
connecting the fibre optic cable. Too small of a bend radius in the
cable can result in damage to the optic fibre.
Caution
Keep the Hyperfibre Residential Gateway out of direct sunlight.
Prolonged exposure to direct sunlight can damage the unit

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© Copyright Chorus 2020
3. Home Network and Chorus Broadband
Modern homes contain a wide range of intelligent devices that have the ability to communicate with
each other and/or the Internet. If the interconnection within the home is slower than your broadband
plan then you will not realise the full potential of Hyperfibre’s blistering fast Internet speeds.
The home network enables this connectivity, and consists of multiple components:
Figure 5: The Home Network
The Fibre ONT (Optical Network Termination) connects the home network to the Chorus fibre access
network. It converts Internet traffic within the home to light and connects your home to your Internet
Service Provider and the Internet.
The Residential Gateway sits between your home and the Internet. It manages the internal home
network, allowing devices inside your home to talk to each other and to the Internet, and provides
basic border security. The XGS-250WX-A Hyperfibre ONT can act as both a Residential Gateway and
a Fibre ONT, or just a Fibre ONT (with a separate Internet Service Provider provided 10 Gbps
Residential Gateway).
The Home Network provides the connectivity between the home devices and the Residential
Gateway. It can be wired (Ethernet or Powerline) or wireless (Wi-Fi) or a mixture of the two. Wired
and Wireless connectivity can be extended through the use of switches, Powerline adaptors, Wi-Fi
access points, Wi-Fi Mesh, smart hubs and similar network devices.
home devices then connect to this network using Ethernet cabling or Wi-Fi, depending on the device,
where it is located and what kind of performance it requires. A good rule of thumb is “if it moves,
use wireless, if it doesn’t, use Ethernet.”
Although this sounds complicated, it usually isn’t. Most modern devices use plug and play options
that make it simple to connect them to each other and to the Internet, with minimal configuration.

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The Residential Gateway
The Residential Gateway forms the heart of the Home network. By default, it will automatically
allocate unique IP addresses to each Home network device that connects to it, to allow these devices
to talk to each other and to the Internet.
The Hyperfibre Residential Gateway has a number of ports that allow devices to connect to it, as
shown in the figure below:
Figure 6: Hyperfibre Residential Gateway Interfaces
Home devices can connect to the Hyperfibre Residential Gateway as follows:
•home devices with 10/100/1000BASE-T Ethernet port (RJ-45 connector) can be connected
to LAN1-LAN4 using a standard CAT5 Ethernet cable, supporting speeds of up to 1 Gbps;
•home devices with a 2.5G/5G/10GBASE-T Gigabit Ethernet can be connected to LAN 10G
using a standard CAT6 Ethernet cable, allowing the device to take full advantage of
Hyperfibre speeds;
•Wi-Fi-enabled home devices supporting 802.11n/ac can connect wirelessly.
•External hard drives can be connected to the USB ports and be shared with other home
devices connected to the Hyperfibre Residential Gateway.
The default ‘out of the box’ configuration will allow devices to automatically connect to the Hyperfibre
Residential Gateway and be able to communicate with other devices within the home, or to the
Internet. You can customise your network with advance features using the Hyperfibre Residential
Gateway web-based Graphical User Interface (GUI), such as change Wi-Fi settings, apply static
addresses or change firewall settings.
Things to note:
•The Hyperfibre Residential Gateway Web GUI URL 192.168.1.254, along with the default
username and password, is printed on a label on the ONT base;
•Check that the WLAN switch is on before trying to connect Wi-Fi-enabled home devices to
the Hyperfibre Residential Gateway;
•The default Wi-Fi name (SSID) and password is shown on the side of the Hyperfibre
Residential Gateway. It is strongly recommended that you change this password as soon as
possible, see section 0 below.
•If the LEDs are causing light pollution issues, they can be turned on or off without
impacting the operation of the Hyperfibre Residential Gateway.
Note that if you are using a separate Residential Gateway device, then this device needs to plug into
the LAN 10G port and the other ports, including LAN1-LAN4, TEL1-TEL2, WLAN and USB1-USB2 will
be disabled.