Ampere Deluxe User manual

User Manual
Deluxe / Hilux / X-Trail
www.ampereelectric.co.uk

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Table of Contents
1. Warranty terms
2. Included in the box
3. Assembly
4. Register your warranty
5. Charging the battery
6. LCD display –how to use your e-bike controls
7. Care and maintenance
8. Modifications
Thismanualshouldbeconsideredapermanentpartofthe electric bike and should
be passed on to the next owner.
Anonline copy is available at www.ampereelectric.co.uk

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Warranty terms
Our Ampere warranty is clear and simple:
Main parts have a warranty of one year. This covers mechanical and electrical parts: including frame, forks,
seat, motor, controller, battery and charger.
The warranty is subject to proper care for and reasonable use of the e-bike. Components such as bulbs,
brake pads, inner tubes, tyres, chain, cables, etc. are regarded as consumables. When replacements are
required these can be purchased from [e-mail] or your local dealer.
Returns Policy (UK)
We hope you will be pleased with your purchase. Should you wish to return the product bought direct
from us we will be happy to refund or exchange a product provided it is in perfect condition fully and with
the original packaging. Ampere products purchased from a retailer should be returned to the retailer.
Returns should be made within a reasonable time (usually 14 days) and in original, undamaged packaging.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to
refuse a refund on the item, or deduct a reasonable amount of the original selling price from the refund.
Any refund will cover the cost of the goods, but will exclude the non-refundable delivery charge. The cost
and risk of returning goods is the responsibility of the customer. The customer should arrange shipping
back to Ampere and ensure that any parcel is adequately insured.
Faulty Goods
Faulty goods notified to us WITHIN 14 days of delivery will be collected, repaired or replaced, and delivered
free of charge. Note: At our discretion we may decide to issue a full refund instead of providing a repair or
replacement.
Faulty goods notified to us AFTER 14 days and within the warranty period are to be returned to Ampere at
the expense and risk of the customer. The customer should arrange their own shipping back to Ampere
and ensure that any parcel sent to us is adequately insured. Goods that are repaired or replaced under
warranty will be re-delivered free of charge.
Note: At our discretion we may decide to issue a refund instead of providing a repair or replacement.
Terms and Conditions
Refunds are dependent on the condition of the goods received back. Damaged or incomplete goods will
not be refunded in full. Goods damaged as a result of misuse will be subject to a repair and redelivery
charge. The customer will be advised of all chargeable repairs before such work commences. Repairs or
replacements will be made free of charge within the warranty period only where the fault is not caused by
misuse of the product or through normal wear and tear.
Parts and Servicing
We provide one year's return to base warranty on all key electrical parts: motors, batteries and specialist
components, subject to proper care, and reasonable use of the e-bikes. We also stock specialist spare parts
and batteries so you will always be able to maintain your e-bike and keep it in tip-top condition.
Specialist parts can be ordered by contacting enqui[email protected]. Other parts can be
purchased at your local bike shop. For technical support please send details to this email address.

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Included in the Box
1Electric Bike
2Tool Kit
3Charger
4Manual
5Pedals
6Battery
7Keys

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Assembly
Your e-bike comes 85% assembled. To complete the assembly the handlebars, front wheel, pedals, saddle
and seat post will need to be attached. To do this, instructions with diagrams are set out in this section.
If you are having difficulty assembling the e-bike, please call your retailer for assistance. Further help is
available on our website where we publish FAQs or you can email us at [e-mail].
Please note –the pictures may vary from the actual product however; the process of assembly is the same.
Assembling the Stem handlebars
1. First remove the bolt from inside the steerer tube labelled ARROW 1in the image below. Then
place the stem onto the steerer tube, pushing down until it is flush against the spacer. Please note
some models will already have the stem attached and this stage will not apply to them.
However, you can still check the stem bolt is tight covered in point 2.
1. Once the stem is in the correct position, tighten the bolt going down through the stem with the 5mm
Allen key provided. See Picture 1. Please be careful not to overtighten the bolts.
2. You then need to align the handlebars with the front wheel. Once you are happy with the handlebar
position please tighten the 2 bolts using the 4mm Allen key provided. See Picture 2. Please be careful
not to overtighten the bolts.
1
2
Arrow 1

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3. To complete, adjust the position of the handlebars and tighten the bolts in the order set out in the
picture below.
Please note some models only have 2 bolts to tighten.
Connect the wires by colour. All the electronic wires should be connected already. If, however,
they have become disconnected the wires should be reconnected according to colour. Use the
arrows on each end to help make sure you line them up correctly. The spare yellow/orange
wire is for a throttle should you choose to purchase one as an add on.
4
2
1
3

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Fitting the Mudguards and Front light
1. Remove the bolt from the front of the fork and place the mudguard and light in front of the fitting.
Then reinsert the bolt and secure the mudguard and light in place.
2. Once the light and mudguard are both attached you will need to secure the mudguard support
stays. To do this please remove the 2 silver bolts located at the bottom of the fork on both sides.
Once removed hold the eye of the support stays in front of the fitting and gently screw the bolts
back in. See photo below.

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Attaching the front wheel
Loosen the pin through the middle of the wheel to allow you to place the fork onto it. Make sure the
brakedisc is properly inserted into the brake calliper.
Tighten the nut and hold the lever in an upright position as shown in the picture below. Once tight
push the lever in to secure the wheel.
Assembling the pedals
•Each of the 2 pedals is marked on the inside to identify right (R) and left (L).
To connect the pedals to the e-bike, place the left pedal into the left pedal arm and the right pedal into
the right pedal arm (left and right directions are determined by sitting on the e-bike). Tighten by turning
the pedals toward the front wheel using the a 15mm spanner provided in your tool kit.

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The right pedal is attached on the same side as the chain. Make sure you check the pedals are
tight and secure before riding.
Attaching the seat
1. Screw the seat onto the seat post.
2. Slide the saddle post into the seat tube.
3. Align the seat with the frame to make sure it is straight.
4. The height of the seat should not be higher than the safety line marks on the seat post.
5. Tighten the seat clamping lever.

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Regular checks
Please check that: -
the quick release clamping lever on the seat post is secure.
the brakes are working correctly.
the tyre pressure is correct –If the tyres need pumping up, attach a bike pump to the valve (shown in
the photo below) and inflate to 40 –50 PSI.
Safe Riding
Before each ride, check that all bolts are tight, the battery has sufficient charge for your planned journey, the
charging port is covered, your tyres are correctly inflated, both your brakes are working and your front and
rear lights are working correctly.

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Register your warranty
To register your warranty, go to www.ampereelectric.co.uk/register-warranty/ or scan the QR code below.
To register your warranty, you will need to know your frame serial number and battery serial number. The
frame serial number is located on the front of the frame behind your front light or on the seat tube, as
shown in the picture below. The battery serial number is located on the side of the battery. This is found by
removing the battery from the frame. The serial number will normally be 15 digits.
Frame Number

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Extra 30 days free warranty when you complete a Trustpilot review.
We are offering all our customers an additional 30-day warranty if they leave us a review on Trustpilot. All
you need to do is follow the simple steps below:
1. Click the leave a Trustpilot review button on the warranty registration page or scan the QR code above.
2. Leave your review on Trustpilot.
3. Click the box saying “I have left a trust pilot review”.
4. Enter your username and the date you left the review.
5. Submit you warranty registration.
Once you have completed the review and submitted your warranty registration you will be sent an email to
confirm you warranty is active.

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Charging the battery
The e-bike is supplied with a removable, rechargeable lithium-ion battery. Only use the charger provided or
an official charger supplied by Ampere.
The charging port is located on the bottom left side of the battery as it sits in the frame, next to the keyhole.
See picture below,
Fully charge the battery before using the e-bike for the first time.
In order to prolong the life of the battery, we recommend that the battery is charged as often as possible.
How to charge the battery
1. Plug the charger into a socket with the power switch turned off, then plug the opposite end into the
battery charging port. Once connected correctly, turn the socket on and the light on the charger should
appear red.
2. The light will turn green once the battery is fully charged.
Charger light Red –Battery is charging
Charger light Green –Charging is complete
3. Do not switch the e-bike on when charging.
4. Remember to cover the charge port after charging.
5. In the unlikely event that the battery overheats or emits strange odours, please contact your dealer as
soon as possible.
Battery charging port

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LCD display –How to use your e-bike controls
1. SPEC
24V/36V/48V/60V/72V/UBE power supply
Rated power 1W
USB charge DC 5V 500mA
Power off leak currant<1uA
Controller supply work currant 100mA, peak lower than 300mA
Operating temperature -20～70℃
Storage temperature -30～80℃
2. Parameter and Material
ABS housing, the material for the transparent window is imported high hardness acrylic, the
bracket is made of glass fibre and nylon.

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3. Production Introduction
Speed display: including real-time speed “RT SPEED”, “MAX SPEED”, average speed “AVG
SPEED”
SEETING SPEED SCALE (mph/kph): Km / mile display can be set according to customers
preference
Intelligent battery indicator: Provide stable battery reminder through optimization algorithm,
power is not affected by motor start-stop fluctuations, if the system supports battery
communication, it can display accurate percentage power
5 levels of backlight brightness: Set the brightness of the backlight according to customer
usage habits. Level 1 is the darkest and Level 5 is the brightest
Upto 9 levels of PAS : Number of PAS levels can be set according to user needs, like 3/5/9

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Mileage display: Can display accumulated mileage “ODO”, single mileage “Trip”, riding time
“Time”
Output power indication: Real-time display of output power (battery output power)
Fault Diagnostics Display: provide description for fault code
Walk assist function: support 6km walk assist
Speed measuring magnets number adjustment: numbers can be set according to the actual
requirements of customers
PAS magnets number adjustment: numbers can be set according to the actual requirements of
customers
Endurance mileage indication (requires battery to support communication)
Battery information display (requires battery to support communication)
Program upgrade: can be upgraded through serial port. For details, please refer to description
documentation
Parameter settings: parameters can be set by button, including gear, wheel diameter, voltage
binning, limit speed, current limit, etc., please refer to the description of parameter setting

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4. LCD Display Instructions
Speed mode: average speed (AVG SPEED), maximum speed (MAX SPEED), real-time speed (RT
SPEED)
Speed display: display speed value, Km / h kilometres per hour, MPH miles per hour
Power Indicator: Provide stable battery reminder through optimization algorithm, power is
not affected by motor start-stop fluctuations, if the system supports battery communication, it
can display accurate percentage power
Headlight indication: display when the headlights are on
Brake Indicator: display when brake power off.
Gear indicator: Display the current power-assisted gears 0-9, where 0 is neutral and no power,
and 1-9 corresponds to power-assisted gears. Display P when in walk assist mode.
Faulty Indicator: Display when a fault is detected.
LCD full display
as follow
Front Light
USB
Indicator
Power Indicator
Gear Indicator
Speed Circle
Value Indicator
Value Indicator
M
ileage
Mode
Speed Mode
Faulty Indicator
Brake Indicator
Speed Mode

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Mileage mode: Divided into single mileage “TRIP”, accumulated mileage “ODO”, riding time
“TIME”.
Mileage display: Display mileage information or time information according to the set mode.
USB display: the interface displays when the USB charging function is turned on.
5. Function Description
a. Power On/Off
Long press(1 second) POWER BUTTON when the display is off, display, the display is fully displayed
and starts to work, the power of the controller is turned on; Long press POWER BUTTON (1 Second)
when the display is on, display power off, the power of the controller is turned off. If you ride for 5
minutes
b. PAS level
In the manual shift mode, short press + BUTTON or - BUTTON to change the assist ratio, the lowest
1st, the highest 9th.
0 is no motor assistance assist.
0 Gear 3 Gear 9 Gear
Button description as follow:
Plus Button
Minus Button
Power Button
Mode Button

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c. Mileage Mode Switch
When power on, short-press POWER BUTTON to switch the mileage display mode, and the
following information is displayed cyclically: riding time (Time) → accumulated mileage (ODO) → power
information (Pow) → single mileage (Trip).
*If there is no key operation for 5
seconds, the meter will automatically
return to the single mileage display state.
Speed Mode Switch
When power on, short press the MODE BUTTON to switch the speed display mode, and the
following
information is displayed one after the other by pressing the mode button to move to the next statistic:
real time speed (RT SPEED) → average speed (AVG SPEED) → maximum speed (MAX SPEED).

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Average Speed (AVG）Max Speed (MAX）Real time speed (SPEED）
*If there is no key operation for 5 seconds, the meter will automatically return to the real-time
speed display state.
d. Headlight / Backlight Switch
Press and hold + BUTTON (1 second), the brightness of the meter's backlight decreases, and the
lights are turned on. Press and hold + BUTTON again (1 second), the display backlight will return to its
original brightness, and the lights will be turned off at the same time.
* Backlight brightness can be adjusted in 5 levels. Users can set it according to their needs.
Headlight off
Headlight on