AMX Epica DGX 144 User manual

Instruction Manual
AutoPatch Matrix Switchers
Epica DGX 144
Distribution Matrix
REV C: 1/25/2011

AMX Limited Warranty and Disclaimer
This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized
Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from
the date of purchase, with the following exceptions:
• LCD Panels are warranted for three (3) years, except for the display and touch overlay components are
warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies are warranted for a period of one (1) year.
• AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting
products, as long as the AMX lighting products are under warranty. AMX also guarantees the control of
dimmable loads that are properly connected to our lighting products. The dimming performance or quality
there of is not guaranteed, due to the random combinations of dimmers, lamps and ballasts or transformers.
• AMX software is warranted for a period of ninety (90) days.
• Batteries and incandescent lamps are not covered under the warranty.
• AMX AutoPatch Epica, Modula, Modula Series 4, Modula Cat Pro Series and 8Y-3000 product models will be
free of defects in materials and manufacture at the time of sale and will remain in good working order for a
period of three (3) years following the date of the original sales invoice from AMX. The three-year warranty
period will automatically be extended to the life of the product (Limited Lifetime Warranty). The life of the
product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime
Warranty applies to products in their original installation only. If a product is moved to a different installation,
the Limited Lifetime Warranty will no longer apply, and the product warranty will instead be the three (3) year
Limited Warranty.
REV G, Page 1 of 10, Effective Date 1-01-10
Note: The complete Warranty is at www.amx.com.

Contents
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Epica DGX 144 Instruction Manual
Contents
ESD Warning .......................................................................................................1
Important Safety Information and Instructions....................................................2
Information et directives de sécurité importantes...............................................3
Notices ................................................................................................................4
Overview and General Specifications ..................................................................7
Applicability Notice ................................................................................................................. 7
Product Notes ......................................................................................................................... 8
Front View............................................................................................................................... 9
Rear View .............................................................................................................................. 10
General Specifications ........................................................................................................... 13
Configuration Information and Control Options.................................................................... 13
System Diagnostic Options ................................................................................................... 15
Installation and Setup........................................................................................17
UL Site Requirements ............................................................................................................17
UL Safety Certifications, Notices, and Recommendations for Laser Products ....................... 17
Site Recommendations .......................................................................................................... 18
General Hazard Precautions .................................................................................................. 18
Unpacking.............................................................................................................................. 19
System Setup Options ........................................................................................................... 20
Rack Installation and System Setup ....................................................................................... 20
Linking Enclosures ................................................................................................................. 23
Attaching External Controllers .............................................................................................. 30
Attaching Inputs and Outputs ............................................................................................... 36
Applying Power and Startup ................................................................................................. 38
Redundant Power Supply (RPS) ............................................................................................. 40
Executing a Test Switch.........................................................................................................41
Technical Support.................................................................................................................. 43
Epica DGX 144 SC Fiber Boards........................................................................45
Specifications Epica DGX 144 SC Fiber ................................................................................. 46
System Setup with DGX Modules.......................................................................................... 47
Safety Recommendations for Laser Products ........................................................................ 48
Attaching Cables ................................................................................................................... 48
Epica DGX 144 HD-15 RGBHV Input Board.......................................................51
Specifications Epica DGX 144 HD-15 RGBHV........................................................................ 52
Attaching Cables ................................................................................................................... 53
Board Configuration .............................................................................................................. 54

Contents
ii Epica DGX 144 Instruction Manual
Epica DGX 144 DVI Boards............................................................................... 59
Specifications Epica DGX 144 DVI .........................................................................................60
Attaching Cables ...................................................................................................................61
Appendix A – EDID Programmer...................................................................... 63
EDID Overview ...................................................................................................................... 63
Determining the Need for EDID Programming......................................................................64
Installing the EDID Programmer ............................................................................................65
Reading and Saving EDID Data from a Destination Device ................................................... 65
Writing EDID Data to a DVI or HD-15 RGBHV Input Connector ............................................66
Appendix B – Managing Configuration Files .................................................... 69
Installing XNConnect .............................................................................................................70
Opening a Configuration File ................................................................................................71
Discovering a System.............................................................................................................72
Navigating the Interface........................................................................................................73
Modifying a Configuration File ..............................................................................................74
Loading a Configuration File ................................................................................................. 77
Device Discovery Support ..................................................................................................... 77
Appendix C – APDiagnostics ............................................................................ 79
Overview ...............................................................................................................................79
System Requirements ............................................................................................................79
Installing APDiagnostics ........................................................................................................79
Modes.................................................................................................................................... 81
Main Screen and Menus.........................................................................................................82
Communications ....................................................................................................................92
Appendix D – Programmer’s Interface for System Diagnostics ........................ 93
System Component Information ............................................................................................93
Using BCS to Access System Diagnostic Information.............................................................94
Appendix E – Board Replacement .................................................................... 97
Procedure Overview ..............................................................................................................97
Safety Recommendations for Laser Products ........................................................................98
Replacing or Adding a Board.................................................................................................98
Updating the System Configuration ....................................................................................101

ESD Warning
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Epica DGX 144 Instruction Manual
ESD Warning
To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly
grounded before touching any internal materials.
When working with any equipment manufactured with electronic devices, proper ESD grounding
procedures must be followed to make sure people, products, and tools are as free of static charges as
possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for
this purpose.
Anyone performing field maintenance on AMX AutoPatch equipment should use an appropriate ESD
field service kit complete with at least a dissipative work mat with a ground cord and a UL listed
adjustable wrist strap with another ground cord. These items should not be manufactured locally, since
they are generally composed of highly resistive conductive materials to safely drain static charges,
without increasing an electrocution risk in the event of an accident. ESD protective equipment can be
obtained from 3M™, Desco®, Richmond Technology®, Plastic Systems®, and other such vendors.

Important Safety Information and Instructions
2Epica DGX 144 Instruction Manual
Important Safety Information and Instructions
When using and installing your AMX AutoPatch product, adhere to the following basic safety
precautions. For more information about operating, installing, or servicing your AMX AutoPatch
product, see your product documentation.
 Read and understand all instructions before using and installing AMX AutoPatch products.
 Use the correct voltage range for your AMX AutoPatch product.
 There are no user serviceable parts inside an AMX AutoPatch product; service should only be
done by qualified personnel.
 If you see smoke or smell a strange odor coming from your AMX AutoPatch product, turn it
off immediately and call technical support.
 For products with multiple power supplies in each unit, make sure all power supplies are
turned on simultaneously.
 Use surge protectors and/or AC line conditioners when powering AMX AutoPatch products.
 Only use a fuse(s) with the correct fuse rating in your enclosure.
 Make sure the power outlet is close to the product and easily accessible.
 Make sure the product is on or attached to a stable surface.
 Turn off equipment before linking pieces together, unless otherwise specified in that product’s
documentation.
 For safety and signal integrity, use a grounded external power source and a grounded power
connector.
 Turn off and unplug an enclosure before adding or removing boards, unless otherwise
specified in that product’s documentation.
 To avoid shock or potential ESD (Electrostatic Discharge) damage to equipment, make sure
you are properly grounded before touching components inside an AMX AutoPatch product.

Information et directives de sécurité importantes
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Epica DGX 144 Instruction Manual
Information et directives de sécurité
importantes
Veuillez vous conformer aux directives de sécurité ci-dessous lorsque vous installez et utilisez votre
appareil AMX AutoPatch. Pour de plus amples renseignements au sujet de l’installation, du
fonctionnement ou de la réparation de votre appareil AMX AutoPatch, veuillez consulter la
documentation accompagnant l’appareil.
 Lisez attentivement toutes les directives avant d’installer et d’utiliser les appareils AMX
AutoPatch.
 Le voltage doit être approprié à l’appareil AMX AutoPatch.
 Les appareils AMX AutoPatch ne contiennent aucune pièce réparable par l’usager; la
réparation ne doit être effectuée que par du personnel qualifié.
 Si de la fumée ou une odeur étrange se dégagent d’un appareil AMX AutoPatch, fermez-le
immédiatement et appelez le Service de soutien technique.
 Veillez à ce que tous les blocs d’alimentation des appareils dotés de blocs d’alimentation
multiples dans chaque unité soient allumés simultanément.
 Servez-vous de protecteurs de surtension ou de conditionneurs de lignes à courant alternatif
lorsque vous mettez les appareils AMX AutoPatch sous tension.
 Placez uniquement des fusibles de calibre exact dans les boîtiers.
 Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.
 Veillez à ce que votre appareil AMX AutoPatch soit installé sur une surface stable ou qu’il
y soit fermement maintenu.
 Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins
d’indication contraire fournie dans la documentation de l’appareil.
 Par mesure de sécurité et pour la qualité des signaux, servez-vous d’une source d’alimentation
externe mise à la terre et d’un connect d’alimentation mis à la terre.
 Fermez et débranchez le boîtier avant d’ajouter ou d’enlever des plaquettes, à moins
d’indication contraire fournie dans la documentation du appareil.
 Pour éviter les chocs ou les dommages éventuels causés à l’équipement par une décharge
électrostatique, veillez à ce le dispositif oit bien relié à la terre avant de toucher les
composantes se trouvant à l’intérieur d’un appareil AMX AutoPatch.

Notices
4Epica DGX 144 Instruction Manual
Notices
Copyright Notice
AMX©2011 (Rev C), all rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed
extends to AMX hardware and software and includes all forms and matters copyrightable material and
information now allowed by statutory or judicial law or herein after granted, including without
limitation, material generated from the software programs which are displayed on the screen such as
icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or
algorithms is expressly prohibited.
Liability Notice
No patent liability is assumed with respect to the use of information contained herein.
While every precaution has been taken in the preparation of this publication, AMX assumes no
responsibility for error or omissions. No liability is assumed for damages resulting from the use of the
information contained herein.
Further, this publication and features described herein are subject to change without notice.
US FCC Notice
The United States Federal Communications Commission (in 47CFR 15.838) has specified that the
following notice be brought to the attention of the users of this product.
Federal Communication Commission Radio Frequency Interference Statement:
“This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions. The user may find the booklet, How to Identify and Resolve Radio-TV
Interference Problems, prepared by the Federal Communications Commission to be helpful.”
This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock N.
004-000-00345-4.
Use shielded cables. To comply with FCC Class A requirement, all external data interface cables and
adapters must be shielded.

Notices
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Epica DGX 144 Instruction Manual
Trademark Notices
AMX®, AutoPatch®, NetLinx®, and SmartScale™are trademarks of AMX.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
HyperTerminal®is a copyright product of Hilgraeve Inc.
3M®, Desco®, Richmond Technology®, and Plastic Systems®are registered trademarks.
Neuron®and LonTalk®are registered trademarks of Echelon.
TosLink® is a registered trademark of the Toshiba Corporation.
Ethernet®is a registered trademark of the Xerox Corporation.
ENERGY STAR®is a registered trademark of the U.S. Department of Energy and the
U.S. Environmental Protection Agency.
Other products mentioned herein may be the trademarks of their respective owners.
Lithium Batteries Notice
Switzerland requires the following notice for products equipped with lithium batteries. This notice is not
applicable for all AMX equipment.
Upon shipment of products to Switzerland, the requirements of the most up-to-date Swiss Ordinance
Annex 2.15 of SR 814.81 will be met including provision of the necessary markings, documents, and
annual reports relative to the disposal of the batteries to the Swiss Authorities.
Warnings and Cautions
This manual uses the following conventions and icons to draw attention to actions or conditions that
could potentially cause problems with equipment or lead to personal risk.
ESD Warning: The icon to the left indicates text regarding potential danger associated with the
discharge of static electricity from an outside source (such as human hands) into an integrated
circuit, often resulting in damage to the circuit.
Warning: The icon to the left indicates text that warns readers against actions or conditions that
could cause potential injury to themselves.
Caution: The icon to the left indicates text that cautions readers against actions that could cause
potential injury to the product or the possibility of serious inconvenience.

Notices
6Epica DGX 144 Instruction Manual