Andatech ACCESSPOINT FRX User manual


Andatech ACCESSPOINT FRX
Facial Recognition Access Control System with Temperature
Screening

User Manual
Version 1.1. Updated September 2020.

INTRODUCTION
Thank you for purchasing the Andatech® Accesspoint FRX breathalyser.
The latest essential for workplaces, health facilities and public venues, the Andatech Accesspoint
FRX offers fast and accurate temperature detection and facial recognition ID to screen employees
and visitors before they even enter your premises. With the ability to be connected to any access
control system, the Accesspoint FRX can also automatically restrict access to those who are running
a fever. Equipped with power infrared thermal imaging technology, the Accesspoint FRX acts as your
premises’ first line of defence, saving valuable time, eliminating direct physical contact and reducing
the need for extra manpower when it comes to temperature screening. Combined with advanced
settings such as guest/visitor mode, mask detection and real time data upload, the Accesspoint FRX
is suitable not only for workplaces but also for schools, hospitals, restaurants, malls, and other high
traffic venues.
We hope you enjoy owning your Andatech® AccessPoint FRX breathalyser. If you have any questions
regarding the unit or want to speak with us further, please visit andatech.com.au or call 1300 800 200
(between 9am and 5.30pm Monday to Friday).
CONTENTS
DEVICE FEATURES 4
LCD SCREEN 5
SPECIFICATIONS 6
DEVICE INSTALLATION 7
GUIDELINES 7
MOUNTING THE DEVICE 8
WALL-MOUNT INSTALLATION 8
CRADLE STAND INSTALLATION 9
ANDALINK 10
SETUP INSTRUCTIONS 10
ADMIN SETUP 10
ANDALINK SYNC 10
FORCE SYNC 10
ABOUT TEMPERATURE CALIBRATION 11
TEMPERATURE CALIBRATION PROCEDURE 11
ADMIN TEMPERATURE CALIBRATION (ON DEVICE STARTUP) 11
INTERVAL TEMPERATURE CALIBRATION 11
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MANUAL TEMPERATURE CALIBRATION 11
CALIBRATION OPERATORS 12
AMBIENT TEMPERATURE CALIBRATION 12
OPERATING INSTRUCTIONS 13
DEVICE SETTINGS 14
Network 14
Language 15
Records 16
Voice 17
Advanced Setting 18
(a) Temperature 18
(b) Recognition / Card Scan 19
(c) Test Delay 21
Temperature Calibration 22
Calibration by ambient temperature (suitable when the device is in a fixed position) 22
Calibration by body temperature within calibration interval 22
Manual calibration 22
TROUBLESHOOTING / WARNING DISPLAY 23
FACIAL RECOGNITION GUIDELINES 25
FAQs 26
LIABILITY FOR PROPER FUNCTION OR DAMAGE 26
WARRANTY DETAILS 27
3

DEVICE FEATURES
Optional Accessories for Cradle Stand Version:
● Simple base
● Smart base (includes wiring and output ports)
4

LCD SCREEN
5

SPECIFICATIONS
Body Temperature
Detection
32 to 42.5°C
Network
WIFI, 4G (optional), Ethernet
Accuracy
±0.3°C
Extension
Ports
1 USB, 1 RS232, 1 TTL, 1
switch signal, can connect to
electric lock and access gates
Display
8 inch TFT LCD
CPU
Cortex - A53 Octa-Core
1.4GHz
Camera
2 Mega Pixel with visible
light and infrared
EMMC
8GB EMMC 5.1
Facial Recognition
Distance
0.3 to 2m
Ambient
Conditions
Operation: -10 to 75°C
Storage: -20 to 50°C
Humidity: 20% to 95%RH
Facial Recognition
Rate
99.9%
Power
supply
Input: AC 100-240V 50-60Hz
0.8A,
Output: DC 12V 3A
Facial Recognition
Identification
Speed
300ms
Weight
1.28kg
Memory (built-in)
20,000 registered faces,
20,000 test results
Dimensions
23.7cm x 12.7cm x 1.8cm
Andalink memory
(cloud storage)
20,000 registered faces,
20,000 test results
(upgrade options
available)
Warranty
1 year
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DEVICE INSTALLATION
GUIDELINES
● Install the device only indoors, in a covered environment.
● Install the device in a location with sufficient lighting
● Do not use the facial recognition feature under a strong light.
● Do not expose the device to the sun for a prolonged period of time.
● Do not use in locations that are subject to high humidity. Excessive humidity may cause
damage to the device's components.
● Do not install in locations with large temperature fluctuations throughout the day as this may
affect temperature calibration and body temperature results.
● Choose an installation location that has a regular, room temperature - away from direct
sunlight, excessive heat or cold air (e.g. directly facing an air conditioner). Excessively hot or
cold temperatures may affect body temperature readings.
● Use our provided power adapter- connecting it to an improper power source may damage
your equipment and lead to fire and/or damage.
● Keep the camera clean for optimum photos and facial recognition.
● Device should be installed facing directly forward with as little tilt or inclination as possible to
ensure the best body temperature results.
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MOUNTING THE DEVICE
WALL-MOUNT INSTALLATION
If you have purchased the wall-mounted version, the wall mount bracket would have come
pre-installed onto the device.
To mount on the wall, use the appropriate screws (4) and wall anchors (4) for the type of wall material
you are mounting the device to (screws and wall anchors not provided).
1. Use a screwdriver to loosen the two screws on the sides of the bracket (image A)
2. Remove the device from the bracket by sliding the bracket up or down from the device (image
B).
3. Locate an area on the wall where you want to install the device (be sure to follow the
installation guidelines as mentioned before). Using a pencil and the bracket as a guide, mark
the 4 holes that will need to be drilled into the wall.
Note: The bracket can be positioned in either orientation depending on how you want to
position the wire cable (image D).
4. Drill the 4 holes on the wall and put the wall anchors inside the holes.
5. Position the flat side of the bracket against the wall and use screws to secure it into place
(image C).
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6. Hang the device onto the bracket by sliding it up or down onto the bracket (image E).
7. With a screwdriver, tighten the two screws on the sides of the brackets to secure the device
into place (image A).
CRADLE STAND INSTALLATION
1. Mount the device and cradle stand on the surface.
2. On the under side of the surface, put the neoprene O ring inside the hexagon nut and screw it
onto the cradle stand until the device is securely positioned in place.
3. Use a torx screwdriver to adjust the angle of the display panel. The angle can be changed up
to ±30°.
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ANDALINK
The Andalink is a secure, cloud-based software that bridges the AccessPoint FRX with a complete
data management system. With Andalink, company and OH&S managers can register users and
faces, as well as view, download, and manage reports for their employees' attendance and
temperature results. The AccessPoint FRX can also be used with visitor or guest mode, perfect for
conducting temperature screening and automating entrypoint access in public places and high traffic
areas such as hospitals, government buildings, tourist attractions and schools.
SETUP INSTRUCTIONS
For instructions on how to set up your Andalink account for your AccessPoint FRX, please visit
andatech.com.au/andalink-manual and log in with the credentials provided in the letter with your
device during purchase.
ADMIN SETUP
Important: Before operating the AccessPoint FRX, log in to your Andalink account and create at least
one (1) staff that has the user type Admin for each location/device.
An Admin staff is required to conduct the Admin Temperature Calibration on the device during startup.
ANDALINK SYNC
Test results from the device are synced to Andalink immediately (as long as there is an active internet
connection on the device).
All other changes from Andalink to the device are synced every 10 minutes.
FORCE SYNC
To Force Sync the device with Andalink, connect a mouse to the device.
Then click and hold the cursor on the version number (displayed on the bottom right of
the device screen).
The server (cloud) icon will start rotating and display a downward arrow icon to indicate
that it is syncing.
The Force Sync is complete when the icon stops rotating. The number beside the icon will be updated
to show the updated number of registered faces synced from Andalink, and a pop-up message will
appear in the Notification Area that the Force Sync is complete.
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ABOUT TEMPERATURE CALIBRATION
The Temperature Calibration is required to evaluate and adjust the precision and accuracy of the
AccessPoint FRX's temperature measurements.
TEMPERATURE CALIBRATION PROCEDURE
To perform a Temperature Calibration, a calibration operator stands in front of the AccessPoint FRX
and faces the camera. The device will then take their temperature and use that as the guideline for
'normal body temperature'.
Note: It is recommended that the calibration operator first check their body temperature (e.g. with a
separate accurate, reliable handheld thermometer) to make sure that it
is normal (within 36~36.5°C) before performing the Temperature
Calibration.
ADMIN TEMPERATURE CALIBRATION (ON DEVICE
STARTUP)
Each time the device is switched on, it takes 10 minutes to warm up and
will then require a Temperature Calibration.
This can only be performed by an Admin (set in Andalink).
Note: The device will auto-restart daily at 4AM (device time) by default.
Any software updates are done automatically during restart as long as
your device is connected to the internet.
INTERVAL TEMPERATURE CALIBRATION
During normal operation, the device will also require a Temperature
Calibration at regular intervals (recommended / default setting: 60
minutes).
When the device requires Temperature Calibration, the Thermal
Imaging Display will turn completely orange and the Notification Box will
show 'Please contact calibration operator' if anyone attempts to take a
test.
A normal test cannot be taken until a calibration operator performs the
Temperature Calibration.
MANUAL TEMPERATURE CALIBRATION
If a temperature calibration is needed outside of its regular interval
period (e.g. temperatures seem too high or too low, or is measuring
inconsistently), a manual temperature calibration can be performed.
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To do this, connect a mouse to the device and enter the Device Settings Menu > Temperature
Calibration and click on 'Start Manual Calibration'. Then, follow the steps under 'Temperature
Calibration Procedure'.
CALIBRATION OPERATORS
By default, only an Admin user (set in Andalink) can conduct the
Interval and Manual Temperature Calibration.
The calibration operator for these can be changed to a non-Admin (any user) under Advanced
Settings (Temperature) by un-ticking the checkbox for 'Temperature calibration by operator only'.
Refer to Advanced Settings (Temperature) for more information.
Note: The calibration operator for Admin Temperature Calibration (on device startup) can only be an
Admin. This cannot be changed in Advanced Settings.
AMBIENT TEMPERATURE CALIBRATION
If ambient temperature calibration is enabled (under ‘Temperature’ settings), the device will check the
environment / ambient temperature and self-calibrate.
Note:
● The device may ask for a manual calibration (with a calibration operator) if high temperature
fluctuations are detected in the environment.
● The initial temperature calibration on device startup will still require a calibration by body
temperature (requires a calibration operator to be physically present).
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OPERATING INSTRUCTIONS
Follow the device's instructions shown in the Notification Area when taking a test.
1. 'Face camera. Keep face inside the frame'
Stand in front of the device, face the camera and position face within the Facial Recognition
Frame shown on the LCD display.
Note: Be sure to follow the Facial Recognition Guidelines when facing the camera.
2. Device will analyse the results and display them in the Notification Area.
a. If the temperature reading is above the Body Temperature Limit, an alert will sound
and the test procedure ends.
b. If the temperature reading is below the Body Temperature Limit, the test will proceed
to the next step.
Note: Body Temperature Limit is set under Advanced Settings.
3. Results are synced to Andalink immediately after each test (if device is connected to the
internet).
4. A new user can take another test immediately by repeating from Step 1.
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DEVICE SETTINGS
To access the Device Settings Menu, plug in a USB
mouse into the device and long press (click + hold) the
icon on the bottom left of the screen.
Network
There are 3 methods of connection: Ethernet, Wifi, and 4G (additional module)
Ethernet
Plug in ethernet cable to
connect to the network
automatically.
Wifi
Select SSID and input
password to connect to WIFI
network.
4G
With the device turned off,
insert SIM card into the SIM
slot. Then, turn the device on.
Click on any method of network connection to activate or deactivate it. Once a network preference
has been selected and activated, the corresponding icon will turn blue.
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Language
Set device language preferences here.
Select the preferred language from the drop down menu then
click to save.
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Records
20,000 test records can be stored along with the photo of the users.
Click on to scroll or to search for a record.
Click on a record to view details of the test record.
Click on to print the test record (compatible printer must be connected) or click to
return to view test records.
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Voice
Control the voice and audio alert volume here.
Voice recorded alerts
Controls the voice recorded alerts such as 'Visitor / Temperature
Reading / Pass'.
Drag the red dot on the bar to adjust the volume level.
To mute or disable all voice alerts on the device, click on the
icon.
The icon will change to when muted/disabled. Click it again to unmute or enable voice alerts.
Sound alerts
Controls the sound alerts (alarm sounds when temperature is high etc.).
Click on the drop down arrow to change the volume level.
To mute or disable all sound alerts on the device, click on the icon.
The icon will change to when muted/disabled. Click it again to unmute or re-enable sound
alerts.
After making changes, click to save the settings.
Note: The Temperature Calibration alarm sound is controlled under Advanced Settings > Test Delay
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Advanced Setting
Requires a password to access either (a) Temperature, (b) Recognition / Card Scan or (c) Test
Delay advanced settings.
(a) Temperature
Enter the password 978166
●Body Temperature -
○ Tick to enable temperature scanning for all
users
○ Untick to disable temperature scanning for all
users
●Body Temperature Scale -
○ Tick to select either °C or °F for body
temperature reading.
●No body temperature limit -
○ Tick to disable all temperature alerts.
■ Temperature pass limit is 0 by default
(all temperature readings will be 'Pass')
○ Untick to set a body temperature limit and alert
sound:
■Body temperature limit - Set a body temperature limit (e.g. 38.0). Any
detected body temperature above this set limit will sound an alert.
●Temperature calibration by operator only - Controls the calibration operator setting for
Interval and Manual Temperature Calibration (under 'Temperature Calibration' in Settings
menu).
○ Tick to allow only Admin to conduct the Interval and Manual Temperature Calibration
(default setting).
○ Untick to allow anyone to perform the Interval and Manual Temperature Calibration.
●Do not display temperature reading -
○ Tick to hide the temperature reading when temperature is scanned.
○ Untick to show the temperature reading (e.g. 37.0°C) when temperature is scanned.
After making changes, click to save the settings.
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(b) Recognition / Card Scan
Enter the password 978165
●Enable Facial Recognition
○ Untick this to enable the device's facial
recognition feature (default setting).
○ Tick this to disable the device's facial
recognition feature
●Visitors Allowed -
○ Tick this to enable non-registered users
(visitors) to use the device.
■ Device will display user ID as
'Visitor'.
■ Andalink will store visitor's picture
and test results. User ID will be
recorded as 'Guest Mode: User
not registered'.
■ Registered users will be able to use the device as normal (user's name will
be recorded).
○ Untick this to allow only registered users to use the device.
■ If a non-registered user uses the device when visitors are not allowed, it will
display “FAIL” and the visitor cannot take a test on the device.
● Enable Mask Detection
○ Tick to enforce all users to wear a mask. If a user is detected as not wearing a mask,
device will notify 'PLEASE WEAR A MASK' and sound an alert. Users cannot take a
test unless a mask is detected.
■ Note: If Mask Detection is enabled, the setting 'Visitors Allowed' must also be
enabled as the device cannot conduct any facial recognition on registered
staff.
○ Untick to disable mask detection.
● Enable / Disable Live Detection
○ Select ‘enable’ to allow the device to operate only if there is a real person detected in
front of the device.
○ Select ‘disable’ to allow the device to operate even if a real person is not detected in
front of the device (e.g. a picture of a person is shown to the camera). This option is
less secure.
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●Enable / Disable Fill Light
○Select ‘enable’ to switch on the LED fill light on top of the device. This can assist in
making facial features clearer so that the facial recognition camera can function
properly, especially if the device is in a low light environment.
○ Select ‘disable’ to switch off the LED fill light on top of the device. When disabled, the
LED fill light will switch off when the device does not detect any person in front of the
device within 10 seconds.
● Photosensitive Control
○Select this option to turn on the LED fill light only if a person is detected in front of the
device. The light is controlled based on the environment.
● Full Picture
○Tick this option to enable the camera to take a full picture of the user including the
background.
○Untick this option to crop out the image of the user’s face (taken within the facial
recognition frame) when taking a picture.
● Ambiguity
○Determines the rate of ambiguity allowed in the facial recognition algorithm. Can be
set from 0.0 - 1.0.
○The default and recommended setting is 0.5.
○ The lower the number of ambiguity, the stricter the FR algorithm, e.g. at ‘0’ the user
will need to stand very still in order to take a test.
After making changes, click to save the settings.
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