andover One E User manual

Product Manual
www.andoveraudio.com

Table of Contents
Warnings / FCC Statement.......................................................4-5
Introduction / About / In the Box.......................................................... 6
Room Placement...........................................................7
Turntable Setup Guide...........................................................8
Input and Output connections...........................................................9
General Operation....................................................10-12
Remote Control..........................................................13
Bluetooth & Playback to/from a PC.........................................................14
Installing a New Cartridge.........................................................15
Record Care.........................................................16
Customizing Your Vinyl Experience.........................................................17
Warranty / Product Cleaning.........................................................18
Specifications / Contact / Disclaimer.........................................................19

DO NOT OPENTO PREVENT THE RISK OF ELECTRICSHOCK, DO NO REMOVE COVER.
NOUSER-SERVICEABLE PARTS INSIDE.REFER SERVICING TO QUALIFIEDSERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
This symbol alerts the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
Important Safety Instructions
1.Read these instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Do not use this apparatus near water.
5.Clean only with dry cloth.
6.Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
7.Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.
8.Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade
or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
9.Only use attachments/accessories specified by the manufacturer.
10.Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
11.Unplug this apparatus during lighting storms or when not used for long periods of time.
12.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged
in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13.The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as
vases, shall be placed on the apparatus.
14.Do not install this apparatus in a bookcase or similar unit.
15.The apparatus draws nominal non-operating power from the AC outlet with its STANDBY/ON switch in the
standby position.
16.The apparatus should be located close enough to the AC outlet so that you can easily grasp the power cord
plug at any time.
17.To completely disconnect the power input unplug the outboard power adapter.
18.Excessive sound pressure from earphones and headphones can cause hearing loss.
19.The battery shall not be exposed to excessive heat such as sunshine, fire or the like.
Additional Safety Advice
1.Keep surrounding objects at least four inches away from the apparatus for adequate ventilation.
2.Ventilation openings on the apparatus should not be impeded by such items as newspaper, cloths, curtains,
and the like.
3.Do not place naked flame sources near the apparatus, such as lighted candles.
4.Dispose of internal electronics in accordance with local safety and environmental regulations.
5.Do not operate the apparatus at a temperature less than 36˚F / 2˚C or greater than 100˚F / 38˚C.
Caution
•DO NOT REMOVE THE EXTERNAL ENCLOSURE PARTS TO EXPOSE THE ELECTRONICS. NO USER SERVICEABLE
PARTS ARE INSIDE.
•IF YOU ARE EXPERIENCING PROBLEMS WITH THIS PRODUCT, CONTACT ANDOVER AUDIO CUSTOMER
SUPPORT. DO NOT USE THE PRODUCT UNTIL IT HAS BEEN REPAIRED.

FCC STATEMENT FOR THE U.S.A.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Note:This equipment has been tested and found to
comply with the limits of part 15 of the FCC rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications, However there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
•Reorient or relocate the equipment.
•Increase the separation between the equipment and
receiver.
•Connect the equipment to an AC outlet of a different
mains circuit from the main circuit/outlet providing
power to the receiver.
•Consult the dealer or an experience radio/TV
technician for help.
•Changes or modification to this equipment not
expressly approved by Andover for compliance will
void the user’s warranty.
Caution
Changes or modification to this equipment not ex-
pressly approved by Andover for compliance will void
the user’s warranty.
This product can be recycled. Products bearing this
symbol must NOT be thrown away with normal
household waste. At the end of the product’s life, take
it to a collection point designated for recycling of
electrical and electronic devices. Find out more about
return and collection points through your local
authority.
The European Waste Electrical and Electronic Equip-
ment (WEEE) Directive was implemented to dramat-
ically reduce the amount of waste going to landfills,
thereby reducing the environmental impact on the
planet and on human health. Please act responsibly
by recycling used products. If this product is still
usable, consider giving it away or selling it.
Warning: This product contains chemicals known to
the state of California to cause cancer and birth
defects or other reproductive harm.
For more information: www.P65Warnings.ca.gov.

This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment. This
equipment should be installed and
operated with minimum distance 20cm
between the radiator & your body.

Introduction
We’re really pleased that you have chosen your Andover-One E Turntable
Music System. It is all you need to enjoy great sound from vinyl records,
Bluetooth devices, and any wired analog or digital source you may wish to
add. Adding our (optional) Songbird module will give your system access to
the Worldwide Web of high-resolution entertainment from the most popular
streaming services and internet radio stations. We sincerely hope that you
will be overjoyed with the years of great-sounding, simple to operate, musical
entertainment that the Andover-One E is sure to provide.
To get the most from your Andover-One E, be sure to thoroughly review this
manual and heed the important safety instructions. If you have any questions
not covered here please contact Andover Audio support via email
([e-mail]) or phone [phone]).
With the proper care and operation, your Andover-One E will provide many
years of trouble-free enjoyment.
Please save the carton and original packaging in case you ever need to move
or ship your unit.
About Andover Audio
Since 2012, we at Andover Audio have provided design and manufacturing
services behind the scenes to some of the most recognized brands in mobile,
professional, and high-performance consumer audio. We now focus our
award-winning skills on our own product line that artfully blends exceptional
sound with distinctive design.
In the Box
•Andover-One E System
•Dustcover
•Quick-Setup Guide
•RF Remote Control
•Platter with Felt Mat
•Product Manual
•DC Power Supply
•Flat belt for 33/45 RPM
•Round Belt for 78RPM
•Philips Screwdriver
•7” Single Adapter
•Cartridge Alignment Protractor.
•Tracking Force Scale
•Songbird Audio-Streamer

Room Placement
As with any sound system, placement in your room will affect how well the
sound fills the space. The Andover-One E features a 270-degree sound field
to provide a spacious, room-enveloping performance that defies its compact
size. Sound is emitted from both sides and the front of the unit, so be careful
not to block the sound from the sides. Although placement of the
Andover-One E is less complex than a typical component system, following
these simple guidelines will result in the most enjoyable sound quality.
•To ensure the most even sound coverage, try to place system near the
center of one of the walls. It should be at, or slightly below, ear height for a
seated listener.
•Using the Andover-One series modular stand will place the system at the
ideal height in most rooms.
•If the unit will be placed in a corner, angle it at 45-degrees so that the
speakers on one side are not blocked.
•Keep the sides of the unit unobstructed by solid objects for as much
distance as practical, but by at least 12” (~30.5 cm).
•Place the unit on a solid table or component rack. DO NOT use soft vibration
isolators or place the unit on a carpet or foam surface. If the support surface
is not sufficiently rigid, acoustic feedback may occur.
•Avoid placing the unit in an enclosed bookshelf or cabinet as this will
significantly compromise its performance.

Turntable Setup Guide
STEP 1 - Remove the Shipping Screws
•Remove the TWO large Philips shipping screws. A Philips screwdriver is included
in the accessory package.
•Save the screws and reinstall them whenever shipping or moving the unit to prevent
damage.
STEP 2 - Install the Drive Belt
•Install the flat drive belt by stretching it around the inner platter and over the “top
step” of the small motor pully to use with 33 or 45RPM records.
•For use with 78RPM records: Install the round drive belt on the large lower pulley
instead.
STEP 3 - Install the Platter
•With two hands, gently place the platter on the spindle, followed by the felt platter
mat.
STEP 4 - Remove the tie wrap which secured the tonearm for shipping.
Cartridge Tracking Force Adjustment
•There is no need to make any adjustments to the tonearm when using the supplied
Ortofon OM5e cartridge. The tonearm is pre-set from the factory. Refer to p.15 if you
install a different cartridge, or need to adjust tracking force.

Turntable Setup Guide - cont.
STEP 7 - Install the Cover
Insert the notched edge of the dust cover fully into the two hinges.
Input and Output Connections
AUX 1 (RCA jack input): Connect an external audio device, such as a CD player, tape
deck, or a radio Tuner.
AUX 2 IN (3.5mm analog/optical combo): Connect a streaming audio adapter such
as Songbird, or any other analog or digital source. You may use an analog input with
a 3.5mm stereo plug, or an optical source with a 3.5mm mini Toslink plug.
The optical portion of this input will accept up to 24-Bit/96kHz input formats.
This input features optional automatic signal sensing (on the analog signal only),
which will wake the Andover-One from Standby in the presence of signal.
Andover-One will re-enter Standby after the absence of signal for 5 minutes.
Automatic sensing can be turned on or off in the PREFERENCES menu.
DIGITAL Coax or Toslink optical input. Accepts SPDIF or PCM audio from an optical
connection. The Coax input will accept up to 24-Bit/192kHz input formats and the
Optical input will accept up to 24-Bit/96kHz.
PC (USB-Mini B): Use a USB-Mini B to USB-A cable to connect to your computer for
recording or file playback. The PC interface format is 44.1 or 48kHz/16-Bit.
PRE-OUT (Preamp output): Outputs an unamplified analog signal to an external
amplifier, a set of powered speakers.
SUB-Out (Preamp output): A monaural Preamp output for use with a subwoofer.
POWER INLET CONNECTOR: Plug the Yellow end of the supplied power adapter here.
Plug the power adapter into the AC power using the cable supplied in the accessory
kit.

GENERAL OPERATION
Status Display
Rotary Knob
1/4” Stereo Headphone
Jack
Power/Mute Switch
All functions of the Andover-One E are
selected using the
menus displayed on
the status display. The rotary encoder knob
on the front panel is used to navigate the menu. You may also navigate by using the
remote control. There are a few standardized actions that will help you understand
the operation flow. Under most situations, the unit will default to the Home screen,
which displays the source and mode, along with volume level from 01 to 50.
Rotating the front panel knob clockwise will increase the sound volume.
Counterclockwise rotation will decrease the sound volume.
A QUICK PRESS of the knob (less than 3 sec.) will switch to the next menu, or lock in
the chosen selection.
A LONG PRESS (longer than 3 sec.) when in Phono mode will pause rotation of the
turntable platter and mute the audio. A subsequent press will unmute the audio and
restart the platter.
A “DOUBLE CLICK” press of the knob will take you directlty to the Audio Settings
menu.
When you are in a menu, rotating the knob will move the selection into the highlight
box. The current selection is in bold type.
•Clockwise rotation increases or moves the selection up within the menu.
•Counterclockwise decreases or moves the selection down.
•Pressing the knob will choose the selection shown in the box.
•The adjustments of Bass, Treble, Speed Adjust, Contrast, Brightness, and Modes are
effective immediately and do not require a final press to select.

Andover-One Menu Operation
HOME
The Home screen is the default that you will see at turn-on and after other menu
screens time out. It shows the source playing, the selected speaker mode, and the
volume level.
SELECTION
Tapping the knob brings you to the Selection screen. From here you may select a
different source, and enter into the Audio Settings or System Preferences.
Rotate the knob to navigate to your selection, and tap the knob again to make the
selection. If you decide to not make any changes, simply wait three seconds and the
system will revert back to the Home screen. You may go back Home by selecting
Back. Four choices are shown, but continue to scroll up or down to reveal the full
menu.
Stream/AUX 2
PAUSE
Press and hold the knob for longer than 3 seconds to pause platter rotation. This
makes it easier to change records. This feature is only active for the the Phono
source. Tap the knob again to restart the platter.
AUDIO SETTINGS
Double-click the knob to reach the Audio Settings
menu to adjust Bass and Treble, or select the
listening mode. Five Listening Modes are provid-
ed. In addition to the usual MONO and STEREO
modes, we have provided three PANORAMIC
modes that simulate the experience of having
widely spaced speakers. The suffixes L, M, and S
refer to simulations of Large, Medium and Small
rooms.
Audio Settings
Mode (Panoramic M)
Bass (+0)
Treble (+0)
<< Back

Andover-One Menu Operation (Cont.’d)
PREFERENCES
Subwoofer Output Yes/No –Subwoofer NO is default. When NO, the internal
speakers receive the full range signal. When YES is selected, a 100Hz High Pass
filter reduces the bass from the internal speakers, reducing bass distortion. NO
should always be selected unless a subwoofer is being used.
Subwoofer (No)
Internal Speakers on/off –Default is ON. This enables you to turn off the internal
speakers if you are using external powered speakers from the Line Out. Normally you
will leave this ON.
Brightness / Contrast –These two settings control the appearance of the display
and may be adjusted to your preference. The display will become dim 10 seconds
after it is operated. This is intentional, and it will return to the selected brightness
when any adjustments are made.
Auto On on/off –Default is ON. This enables or disables the auto-on function of Aux
2. When enabled, a signal on Aux 2 will wake Andover-One E from Standby, Select
Aux 2 as the input, and adjust the volume to the value set in the next line. After 5
minutes of inactivity on this input, the Andover-One E will enter Standby again.
Please note, if the Andover-One E is being used and is not in standby, the auto-on
circuit is inactive. Auto-on is active on analog signals only.
Auto-On Volume –This sets the volume level that you would like when the Auto On
circuit wakes the Andover-One E from Standby. The default value is 25.
Info –You may read the revision level of the operating Firmware, or Reset the Ando-
ver-One E to the default factory values.
REMOTE CONTROL DISPLAY
When using the remote control the display format changes to an abbreviated text
format with larger characters to make it easier to read from a distance. Ph33 as
shown here means “Phono 33”. The display will automatically revert to normal after
a few seconds, or immediately if operated from the front panel.

Ph33

Remote Control
Remote Control
Channel Selection
Andover-One E offers three channels for its RF remote control. This is useful if you
have more than one unit within range by preventing a single remote from operating
two or more units. All units are set to channel 1 at the factory.
To change channels, scroll to the PREFERENCES menu on the Andover-One and
select REMOTE CONTROL. Select the desired channel
you wish to use.
Then, on the Remote iteslf, press and release the Volume Down (-) and Right (>)
buttons simultaneously. Observe that the LED (located behind the window at the
front end of the remote) will flash once to indicate it is set to Channel 1. Press the
same two buttons again to select Channel 2, and a third time to select Channel 3.
The LED will flash either two or three times to indicated the selected channel.
Pressing these two buttons again will revert back to Channel 1.

Bluetooth
To pair your device:
1.Press the central knob and select Bluetooth in the source menu.
2.Enter Bluetooth pairing mode on your device per your device’s instructions.
3.You device should soon recognize “Andover-One”. When recognized, select it on
your device to connect.
4.Use your device to play an audio signal. Be aware that your device’s volume control
may still operate in addition to the volume control on Andover-One E, so if you do not
have adequate volume, make sure your device is turned up to a reasonable level. It is
best set your device to its maximum or near maximum volume, and use the
Andover-One E volume to adjust your listening level.
If Andover-One does not show up on the Bluetooth screen of your device the
Andover-One E may be already connected to another paired device within range.
You must disconnect from the undesired device before Andover-One E will accept a
new connection request. This must be done from that device. If you are certain this
is not the case, exit Bluetooth mode and reselect it to restart the scan process.
Recording to, or playing from a Personal Computer:
You may use Andover-One E to record your music to a personal computer, or play
from your hard drive or streaming sites. Connect a USB-Mini B to USB-A cable from
the PC jack on Andover-One E to a USB jack on your PC or Mac. If your computer is
using a contemporary operating system, Andover-One E will not require any special
drivers or software. It will emulate an external soundcard so that it may be used with
any software you choose.
On your personal computer, enter the SOUND menu from within your Control Panel
or System Preferences. Select “USB CODEC” as the INPUT device for recording, and
as the OUTPUT device for playback. You may now use built in apps such as
Windows Media Player or Quicktime to record or playback from whatever source you
have selected on Andover-One.
If you desire additional functionality, there is a variety of software and freeware
available on the internet such as Audacity (www.audacityteam.org), which will
provide features such as pop suppression, format conversion, and track splitting.
You are free to use whatever software you like that is compatible with your
computer’s operating system.

To Install a New Cartridge
Please follow these instructions if you should ever need to change your cartridge.
Please note: adjusting a cartridge and tonearm calls for great care to avoid
damaging the cartridge or stylus. Ask your local dealer for help if you are
unsure of any of the necessary steps and precautions which must be taken.
All cartridges with half inch mounting hole spacing can be installed. Either remove
the stylus or leave the stylus protection cover on. Fit the cartridge to the tonearm
using the screws supplied with your new cartridge. Passing one screw through
each slot in the headshell, and attach the nuts only enough to hold the cartridge in
place, but loose enough to allow adjustment. Do not tighten the nuts yet.
Connect the tonearm wires to the cartridge pins as follows:
Whiteleft channel positive (L+)
Redright channel positive (R+)
Greenright channel return (R -)
Blueleft channel return (L -)
The full performance of any turntable can only be achieved if the cartridge is
adjusted correctly. Precision tools and patience are required to accomplish this job
properly. If you are not comfortable performing this task, your Andover dealer or
[e-mail] are available to help.
Place the hole in the Two Point Cartridge Alignment Protractor over the center
spindle. Place the stylus on the + at the center of both marked points. Slide the
cartridge fore and aft until the cartridge is parallel to the gridlines on both points.
Tighten the cartridge nuts.
Loosen the setscrew that is securing the counterweight in position with the hex key
provided. Place the stylus pressure gauge onto the platter with the platter mat
removed. Move the counterweight along the support rod, until the stylus pressure is
sufficient to raise the pressure gauge to the level position with the stylus sitting on
the position marking the desired tracking force. Moving the counterweight away
from the cartridge will reduce pressure and towards will increase pressure. Finally
secure the counterweight by tightening the set screw.
Please refer to the documentation supplied with your new cartridge for the
manufacturer’s recommended stylus force.

Tips on Record Care
Unlike digital and solid state sources of music, turntables and vinyl records require a
gentle touch to maximize performance and longevity. Following these guidelines will
result in years of noise-free, reliable performance.
•Do not handle records by the grooved areas. Grasp them by the edges, or by
balancing the label on your thumb and steadying it with your forefinger at the edge of
the record. Fingerprint oils attract dust which increases wear and adds noise.
•Invest in a good record cleaning brush and use it prior to each play.
•Invest in a quality residue-free record cleaning system. Use it after every few plays
or as needed.
•Always place your records back in their protective sleeves immediately after each
use. Never leave them laying around unprotected.
•Always store your records vertically, and away from heat and sunlight.
•Whenever possible, use the arm lift (a.k.a. cueing lever) to gently raise and lower the
stylus to the record surface.
•Clean the stylus regularly using a soft brush, or by blowing on it. Always brush from
back to front. NEVER brush from side to side or front to back or the stylus will be
damaged.
•Never play a record with a bent, misaligned, or damaged stylus as this can
permanently damage your record.
•Always use the tracking force recommended by the stylus manufacturer. Setting the
force too light can be as harmful to your valuable vinyl LP’s as setting it too heavy.

Customizing your Vinyl Experience
Vinyl playback technology offers the ability to customize your experience. Various
accessories are available to allow you to tune the sound and operation to your
preference. Here are a few examples that may be available on
www.andoveraudio.com, or from your dealer:
End of record lift: Typically, in order to eliminate resistance in tonearm motion, high
quality turntables do not have automation. If you would like to add the convenience
of automatic arm lift at the end of a side, the Q-Up accessory is available from
Andover or other dealers for use with your Andover-One E. It is simple to use and has
no negative effect on playback performance. It does not contact the tonearm until
the arm is in the lead-out area.
Platter Mats: Changing the platter mat to a different material can alter the sound in
subtle ways. The stock felt mat provides good performance, but some users prefer a
mat of leather, cork, or other material. Different materials damp the small vibrations
of the record in unique ways, depending on the material.
Damping weight: The use of a record damping weight can help stabilize the disc and
reduce undesired vibrations. The Andover Spinweight is designed to provide
sufficient damping, without being too heavy, and it will not cause excessive bearing
wear.
Stylus upgrades: The Ortofon cartridge that comes with your record OM10, OM20 or
OM30 provide improved sound and tracking ability. You may want to consider
upgrading when it becomes time to change your stylus. This is the easiest way to
upgrade the sound.
Playing 78 RPM records: There are two steps required to play 78 RPM records
properly on your Andover-One. 78 RPM records have different groove geometry than
Microgroove LP’s and 45’s. You must replace your 5e stylus with the Ortofon Stylus
78 stylus. You must also remove the platter, and replace the flat belt with the round
belt that came in the Andover-One E accessory kit. Place this belt on the large lower
pulley section. Reinstall the platter and select PHONO 45/78 as your input source.
Also select MONO mode in Audio Settings.

Two-Year Limited Warranty
Andover Audio warrants Andover-One E against manufacturing defects and
workmanship to the initial purchaser for a period of two (2) years from the date of
delivery to customer. Andover Audio will repair or replace the unit as necessary at
our discretion to restore proper operation. This warranty covers both parts and labor
for the warranty period. The warranty excludes physical damage caused by accident
or abuse outside of our control, or if the unit is damaged due to incorrect packing.
The warranty also excludes normal wear items such as the stylus and belt. If you
think you need warranty service, please contact us to obtain an RMA (Return
Merchandise Authorization) by e-mailing [e-mail] or calling
978.775.3670. For more information on returns and exchanges, please visit
www.andoveraudio.com/pages/returns-and-exchanges.
If your unit was purchased from a local dealer, contact them first. They may be able
to resolve some issues without requiring a return.
Service
Should you encounter a problem that you are unable to solve, please contact
customer service at [e-mail], or the dealer that sold you your
unit.
If you must return your unit for any reason, it must be safely packed and shipped in its
original carton and packing material. Damage that is the result of improper packaging
is not covered by the warranty.
If you do not have the original packing material, please contact us to purchase
replacement packing material. Returns will not be accepted if authorized shipping
cartons and packaging is not used.
Remember to fit the cartridge protection cap and the transport lock-tie for the
tonearm tube, prior to carefully packaging your unit.
Product Cleaning
Use a soft dry cloth, or compressed air. Natural wood surfaces may be conditioned
using a quality wood surface cleaner and finishing oil.
Do not use harsh or clorine based cleaner anywhere on the product. Only clean the
exterior of the product. Fine dust cover scratches can be polished out with a mild
abrasive compound such as toothpaste or automotive headlight cleaner and
microfiber cloth.