AnkerMake M5 User manual

M5
USER MANUAL
5X Faster, Extra Intelligent.
AnkerMake M5 FDM 3D Printer
V01_EN
Anker Innovations Limited. All rights reserved. AnkerMake and AnkerMake Logo are
trademarks of Anker Innovations Limited, registered in the United States and other
countries. All other trademarks are the property of their respective owners.
Product Name: AnkerMake M5
Model: V8111

0201
Important Safety Instructions
• The power cord shall be connected to socket-outlet with earthing
connection.
• The power supply should be installed near the equipment, and the socket-
outlet must be easily accessible.
• Only use the power cord provided by the manufacturer. Using unauthorized
power cords may cause danger and violate the authorization of the product
and the guarantee.
• The power cord plug is considered as the disconnect device. Once
unplugged, the product is considered to be disconnected from the power
source.
• Do not use the device in an environment where the temperature is too high
or low. Never expose the device to strong sunshine or wet environments.
• The suitable temperature range for the product and its accessories is 59 ℉-
95 ℉/ 15℃-35℃.
• It is recommended to operate the device in an environment with a
temperature that ranges from 59 ℉/15℃to 77 ℉/25℃.
• When operating, place the device in an environment that has a normal
room temperature and good ventilation.
• This equipment is not suitable for use in locations where children are likely to
be present. This equipment is not intended for use by children.
CAUTION - Moving parts. Keep body parts away from moving parts.
CAUTION - Hot parts. Do not touch.
•Do not use the product in any way other than described herein in order to
avoid personal injury or property damage.
•User should comply with the laws and regulations of his/her corresponding
country and region where the equipment is located (used), abide by
professional ethics, pay attention to safety obligations, and strictly
prohibit the use of our products or equipment for any illegal purposes. Our
company will not be responsible for any violators' legal liability under any
circumstances.
What's in the Box
Check if all items below are included while unboxing. If anything is missing,
please contact our customer service.
M4
M5
M2.5
Platform
Screws Power Cord Filament Toolbox
Gantry Frame Filament Holder
The power cord plug may vary by country or region.

0403
At a Glance
USB-C Port
Touch Screen
Camera
Extruder
Nozzle
Power Socket
Indicator Light
PTFE Feeding Tube
Extruder Clip
Gantry Frame
Platform
PEI Plate
Power Switch
Ventilation Holes
Assembling the Printer
Step 1. Installing Gantry Frame
What You Need
M5
Open the box, then place the foam cover (A) on a at, stable surface.
Take out all the accessories in the foam (B), then place the foam (B) next to the
foam cover (A) as support.
Platform Screws ToolboxGantry Frame

0605
Take out the gantry frame with its packaging foam (C) and place it on the foam (B).
Move the gantry frame as shown below.
Detach the bottom cover from the platform.
Route the USB-C cables through the holes, then insert the two supports of the gantry
frame into the base holes.
Fasten 8 screws into the platform to rmly x the gantry frame.
M5×8

0807
Step 2. Wiring
What You Need
M2.5
Connect the motor wires and make sure that the connector's pin side is facing
outside.
Screws Toolbox
Connect and secure the USB-C cables with screws.
M2.5×4
Put the bottom cover back onto the platform.
Make sure to rmly secure the USB-C
cables with screws.

1009
Step 3. Installing Filament Holder
What You Need
M4
Secure the lament holder with screws.
M4×4
Option 1
Option 2
ScrewsFilament Holder Toolbox
Step 4. Connecting to Power
What You Need
Check if the voltage (115V for the USA, Canada and Japan; 230V for the EU) matches
and remove the foam from the platform.
Visit ankermake.com/support to learn how to switch voltages.
Connect the printer to a power outlet with the power cord, then switch on the
printer. The power light will turn steady red.
①
②
Follow instructions on the touch screen to complete the initial setup.
Power Cord

1211
Leveling Heatbed
The heatbed calibration is the most important step for successful printing as it ensures
part adhesion on the rst layer. Ideally, the distance between the nozzle and the
heatbed is constant, but it varies at different positions, which could cause warping on
prints or even a complete failure.
Tear off the protective lms on the touch screen.
On the touch screen, follow the onscreen instructions to complete the leveling and
other operations.
Avoid moving the printer during the auto-leveling process.
You can tap Skip, but make sure to level the heatbed before the rst use.
Please set up the system in the AnkerMake app while waiting for leveling to nish.
Steady Green: Working

1413
AnkerMake App
The AnkerMake app enables you to try the best of this 3D printer and enhances your
experience.
• The app will update from time to time.
Functions Description
Bluetooth Connection Connects the 3D printer to your phone via Bluetooth.
Multi-Terminal Connection Connects the 3D printer to Wi-Fi to enable remote wireless
operation.
Device Sharing Share the 3D printer with others (Up to 2 persons).
Remote Controls Remotely control the 3D printer, including remote printing, temperature adjustment during printing, network switch, renaming,
and more.
Remote Printing Remotely operate the printing work, enable one-key printing or
remotely print the local les.
Live Video Streams live video.
Time-Lapse Video Synthesizes time-lapse short video using photos taken during
printing.
AI Monitoring Intelligently monitors the printing process for error conditions.
Warning Sending Sends warning messages during printing.
Download and install the AnkerMake app from App Store (iOS devices) or Google
Play (Android devices).
ankermake
When you sign up for an account, you are requested to choose your country or region.
Add device. Make sure your phone's Bluetooth is enabled and close to your
AnkerMake M5.
Add AnkerMake M5 from the device list and enter the PIN code that is displayed on
the printer's touch screen.

1615
Connect your AnkerMake M5 to Wi-Fi and rename it.
• Any Wi-Fi that needs authentication is not supported like the public Wi-Fi in airports,
subways, hotels, etc. It only supports 2.4GHz network.
Now access the home page of AnkerMake M5.
Loading Filament
Place the lament onto the holder.
Straighten the lament at least 0.78 inches
/ 2 cm and cut the tip of the lament at a 45°
angle.
45°

1817
Insert the lament. Then press and hold the extruder clip while continuing to insert
the lament. Stop when you feel some resistance.
On the touch screen, tap Control > Extrude > Load. Wait until lament ows out of
the nozzle, then tap Stop.
Indicator Light* Description
Flashing Orange Slowly Heating Up
Fading Green Repeatedly Printing
Flashing Red Alert
Steady Green Normal
Installing the AnkerMake Slicer
For the best printing experience, download and install the AnkerMake Slicer to your
computer from
ankermake.com/software
The AI recognition capabilities will be not available when the printer works with
other 3D slicer software, such as Cura.
When you sign up for an account, you are requested to choose your country or
region.

2019
Import a le to be sliced.
Operating Interface
• Move: Choose the direction of movement, then input a specic value or choose a
preset value for the distance of movement.
• Scale: Choose a specic axis for scaling, then input a specic scaling factor or choose
a preset value.
• Rotate: Input a specic value or choose a preset value for rotation axes.
• Mirror: Choose a specic axis for mirroring.

2221
Select your device, materials and preset parameters to slice.
Easy Mode Professional Mode
Denition • Get started quickly.
• Built-in prole.
• All parameters can be customized
to meet professional requirements.
• Meet all slicing requirements.
Materials
Supported • PLA+、ABS、PETG、TPU by default.
• Customized materials.
Adjustable
Parameters Layer height, Inll type, Global support,
General Adhesion. All
Slice, preview and export a le with Gcode format.
• Yellow Frame: Shows different structures.
• Red Frame: Scans planning path of current layer.
• Blue Frame: Previews different heights.
Importing Files
You have three options for importing les to be printed.
Plug your USB ash drive that stores les into the USB-C port, then tap Print > USB
and select a le to print.
Transfer the Gcode le to this device through the AnkerMake app, then tap Print >
Local and select a le to print.
Transfer the Gcode le to this device through the AnkerMake Slice software, then
tap Print > Local and select a le to print.
No documents can be received during printing.

2423
Printing
On the touch screen or in the AnkerMake app, select a le from Local/Internal or USB
to start printing, then follow the onscreen instructions to complete the printing. You can
also start printing via the AnkerMake Slicer.
• Always check and update the rmware to the latest version before use.
• Make sure that the 3D printer is placed on a at, stable surface.
• The recommended ambient temperature is 59°F-95°F/15°C-35°C and the relative
humidity should be ranged from 30% to 70%.
• When printing with ABS materials, place the device in a well-ventilated area as it will
emit pungent fumes.
• Remove any object from the PEI Plate before printing.
• The PEI Plate should not be cleaned with bare hands, as grease and sweat will
impair print adhesion. Remove dust and grease from the PEI Plate by rubbing alcohol
to enhance its adhesion. If necessary, wash the plate with soapy water and dry it
completely.
• Check whether there is any wire residue in the groove of the Y-axis double belts
before printing.
Go to Start and select the le to be printed for a preview.
Adjust the parameters.
Start printing.
When the printing is completed, remove the PEI exible steel plate, then gently bend
the folded steel plate to remove the workpiece.
Remove the model support.

2625
Maintenance
If you encounter any failure or issue, it is imperative to x it quickly and correctly.
Regular maintenance can make your device last longer and avoid unnecessary
outlays.
If you use the printer very frequently, smaller parts will wear and need replacing to keep
it running to the best of its function. You are recommended to change them as soon as
they need replacing, as this will prevent damage or wear to other parts.
Please visit support.ankermake.com for more detailed information whenever in need.
Spare Parts Illustration Potential Failure
or Issue Solutions
Nozzle
• The nozzle
is jammed by
foreign objectives,
and the extrusion
is uneven.
• The nozzle is
blocked and
nothing can be
extruded.
• Regular Maintenance
https://support.ankermake.com/s/article/
Routine-Maintenance-of-Nozzles
• Spare Part Replacement
Video:
https://support.ankermake.com/s/article/
How-to-Exchange-the-Nozzles
Article:
https://ankertechnologycompanyltd.
my.site.com/ankermakerenexternal/s/
article/How-to-Replace-the-Nozzle
Hot End
• Hot end jam.
• Malfunction.
• Abnormal
temperature
display.
Video:
https://support.ankermake.com/s/article/
How-to-Replace-the-Hotend
Article:
https://ankertechnologycompanyltd.
my.site.com/ankermakerenexternal/s/
article/How-to-Replace-the-Hotend-of-M5
Silicone Shell Cracked. Replace with a new one.
Extrusion
Motor /
Reduction
Gear
Debris buildup
causes
insufcient
extrusion or nozzle
jams.
https://support.ankermake.com/s/
article/Maintenance-of-extrusion-motor-
reduction-gear
X/Y-axis Belts
• Sounds
abnormal noise
in the direction of
the X/Y-axis.
• Misplacement
issue of the print
model.
Video:
https://support.ankermake.com/s/article/
X-and-Y-Axis-Belt-Adjustment
Article:
https://support.ankermake.com/s/article/
How-to-Adjust-Belts-on-the-X-and-Y-Axis
Spare Parts Illustration Potential Failure
or Issue Solutions
Eccentric Nuts
of the Extruder
and Printing
Platform
• Sounds
abnormal noise
when the X-axis
moves.
• The nozzle
vibrates.
Video:
https://support.ankermake.com/s/article/
V-Wheel-Adjustment
Article:
https://support.ankermake.com/s/article/
How-to-Adjust-the-Eccentric-Nut-of-the-
Extruder-and-Printing-Platform#content5
V-Wheel
• Fuzzy and
frayed.
• Wears.
• Sounds
abnormal noise
or vibrates when
working.
Video:
https://support.ankermake.com/s/article/
How-to-Replace-the-V-Wheel-of-X-Axis
https://support.ankermake.com/s/article/
How-to-Replace-the-V-Wheel-of-Y-Axis
Article:
https://support.ankermake.com/s/article/
How-to-Replace-the-V-Wheel-of-X-and-
Y-Axis

2827
Troubleshooting
Common
Failures or
Issues
Illustration Causes Solutions
No Filament
Extruded
• Filament issue (depleted,
entangled, broken, unclean).
• Nozzle clogged.
• Gcode le issue.
https://support.ankermake.
com/s/article/How-to-Fix-the-
Extruder-Filament-Feeding-
Issue
Initial Layer
Not Sticky
• PEI plate is stained with dust
and grease.
• Abnormal auto-leveling.
• Incorrect Z offset value.
• Printing overspeed.
• Low temperature of the
nozzle and hot bed.
https://support.ankermake.
com/s/article/How-to-Fix-the-
Initial-Layer-Is-Not-Sticky-Issue
Flowing or
Falling
• The lament is wet, resulting
in poor print quality.
• The E-axis retraction
distance is short or the
retraction speed is slow.
• The printing temperature is
too high, causing the lament
to ow and fall due to gravity
during idle driving.
• The oating distance is too
long, causing the lament to
fall due to gravity.
• The nozzle is worn.
https://support.ankermake.
com/s/article/How-to-Fix-
Filament-Drawing-Sagging-
on-the-Print-Model
Layers
Dislocation
• The acceleration and jerk
speed parameters are set
beyond the optimal printing
range.
• Caused by mechanical
movement during printing
process.
• The small-angle suspended
surface structure of the print
model is not conducive to
high-speed printing, resulting
in layers dislocation.
https://support.ankermake.
com/s/article/How-to-Fix-the-
Layer-Shifting-Issue-of-the-
Print-Model
Nozzle Jams
• Unclean lament and dust
cause nozzle jams.
• Unsuccessful printing causes
nozzle jams.
https://support.ankermake.
com/s/article/How-to-Fix-the-
Burrs-and-Residues-in-Nozzles
Common
Failures or
Issues
Illustration Causes Solutions
Spaghetti
Effect
• Filament entangled.
• The initial layer of the print
model is not sticky.
• Partial warping of the print
model causes the collision of
the nozzle and movement of
the print model.
https://support.ankermake.
com/s/article/How-to-Fix-the-
Spaghettication-Issue

3029
Notice
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Warning: Changes or modications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures: (1) Reorient or relocate the
receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect
the equipment into an outlet on a circuit different from that to which the receiver is connected. (4)
Consult the dealer or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The device can be used
in xed/mobile exposure condition. The min separation distance is 20cm.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain
compliance with FCC regulations.
The following importer is the responsible party
Company Name: Fantasia Trading LLC
Address: 5350 Ontario Mills Pkwy, Suite 100, Ontario, CA 91764
Telephone: [phone]
IC Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject
to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IC RF Statement:
When using the product, maintain a distance of 20cm from the body to ensure compliance with RF
exposure requirements.
Lors de l'utilisation du produit, maintenez une distance de 20cm du corps an de vous
conformer aux exigences en matière d'exposition RF.
This product complies with the radio interference requirements of the European
Community.
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU.For the declaration of conformity,
visit the Web site: https://ankermake.com.
This product complies with the radio interference requirements of the United Kingdom
Specications
• Specications are subject to change without notice.
General
Power Input AC 100~240V 50/60Hz
Power Consumption 350 W
Printing Parameters
Print Volume (LxWxH) 235×235×250 mm³
Standard Speed 250 mm/s, 2,500 mm/s² (Acceleration)
Operation Speed 50-250 mm/s
Print Precision +/-0.1 mm (50x50x50 mm Box)
Nozzle Diameter 0.4 mm (Compatible with0.2/0.6/0.8 mm)
Filament Diameter 1.75 mm
Print Materials PLA/PETG/TPU/ABS
Printing Features
Extruder Ultra Direct Extruder
Heated Plate PEI Soft Magnetic Steel
Extruder Temperature Maximum 500°F (260°C)
Heating Plate
Temperature Maximum 212°F (100°C)
Auto-Leveling Auto 49 (7×7) Points
Filament Sensor Broken Material Detection
Resume Printing Supported
Operation Noise Level 50 dB
Interactive Features
CPU Core: Dual XBurst®(1.2GHz) + XBurst®0(240MHz)
Marlin: STM32F407
Operation System Linux
Connection Wi-Fi (App, AnkerMake Slicer), USB Flash Drive; OTA Upgrade
AI Recognition Camera 1080p Image Match, Real-Time Monitoring Stream: 1MB
Timelapse Videos Supported at 1080p for MP4 Files. Frame Rate: 30fps
Night Vision Infrared + White Light
Remote Control AnkerMake App, AnkerMake Slicer; The Google Assistant, Amazon Alexa
Slicer Software AnkerMake Slicer (macOS, Windows), Ultimaker Cura, PrusaSlicer
Supported File Formats STL, OBJ
Size (without Filament
Holder) 502x438x470 mm
Net Weight 27.8 lb / 12.6 kg (varies by region)
Gross Weight 34.6 lb / 15.7 kg (varies by region)

3231
www.ankermake.com
12-month limited warranty | 12 Monate
eingeschränkte Garantie | Garantía limitada
de 12 meses | Garantie limitée de 12 mois | 12
mesi di garanzia limitata | 12 meses de garantia
limitada | 通常保証 12 ヶ月 | 12 개월 제한 보증 |
ضمان محدود لمدة 12 شهر
ًا
[email protected]
[email protected] (Middle East & Africa)
[email protected] (中国)
[email protected] (日本)
Lifetime technical support | Technischer Support für die
Produktlebensdauer | Asistencia técnica de por vida | Assistance
technique à vie | Supporto tecnico per l’intero ciclo di vita |
Suporte técnico ao longo da vida útil do produto |
テクニカルサポート | 평생 기술 지원 | دعم تقني دائم
(US) [phone]
(UK) [phone]
(DE) [phone]
(Middle East & Africa) [phone]
(UAE) [phone]
(KSA) [phone]
(Kuwait) [phone]
(Egypt) [phone]
(AU) [phone]
(TR) [phone]
(RU) [phone]
(中国)
[phone]
( 日本 ) 03 4455 7823
(한국) [phone]
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon,
Hong Kong
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance with Radio Equipment
Regulations 2017(SI 2017/1206). The full text of the UK declaration of conformity is available at the
following internet address: https://ankermake.com.
RF exposure information:
The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of
d=20cm between the device and the human body. To maintain compliance with RF exposure
requirement, use product that maintain a 20cm distance between the device and human body.
Frequency bands and power are as below:
Function Bands Operation Frequency Max.Power
Wi-Fi 2.4GHz 2412-2472MHz EIRP 19.10 dBm
Bluetooth 2.4GHz 2402-2480 MHz EIRP 8.0 dBm
The following importer is the responsible party (contract for EU matters):
Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich, Germany
The following importer is the responsible party (contract for UK matters):
Anker Technology (UK) Limited I GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United
Kingdom
Your product is designed and manufactured with high quality materials and components,
which can be recycled and reused.
This symbol means the product must not be discarded as household waste, and should
be delivered to an appropriate collection facility for recycling. Proper disposal and
recycling helps protect natural resources, human health and the environment. For more
information on disposal and recycling of this product, contact your local municipality,
disposal service, or the shop where you bought this product.
Trademarks
The Bluetooth®word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
and any use of such marks by Anker Innovations Limited is under license. Other trademarks and
trade names are those of their respective owners.