Antunes, AJ HEBT-3V User manual

HEBT-3V BUN TOASTER
1
P/N 1011314 Rev. D 05/16
McDonald’s
BUN TOASTER
HEBT-3V
MFG. NO. 9210857 & 9210862
Place this manual in the Toaster section
of your Equipment Manual.
Manufactured exclusively for
McDONALD’S®
BY
A.J. ANTUNES & CO.
180 KEHOE BLVD.
CAROL STREAM, ILLINOIS 60188, U.S.A.
PHONE: [phone]
TOLL FREE: 1-877-392-7854
FAX: [phone]
www.ajantunes.com
TABLE OF CONTENTS
This manual is for the exclusive use of licensees and employees of McDonald’s Systems, Inc..
© McDonald’s Corporation All Rights Reserved
Owner Information .....................................................2
General......................................................................2
Service/Technical Assistance ....................................2
Warranty Information .................................................2
Specifications .............................................................3
Electrical Specifications & Plug Configuration ..........3
Dimensions................................................................3
Important Safety Information ....................................4
Installation...................................................................5
Unpacking..................................................................5
Location .....................................................................5
Operation.....................................................................6
Operating Instructions ...............................................6
User Mode.................................................................6
Manager Mode ..........................................................6
Safety Features .........................................................7
Operation.....................................................................7
Maintenance................................................................8
Daily Cleaning ...........................................................8
Replacing Belts (Quarterly) .....................................10
Cleaning the Top Cooling Fan and Electrical Housing
(Annually) ................................................................12
Cleaning the Rear Cooling Fan and Electrical Housing
(Annually) ................................................................12
Troubleshooting .......................................................13
Replacement Parts ...................................................16
Wiring Diagram.........................................................23
LIMITED WARRANTY
The Antunes Food Service Equipment Division of A.J. Antunes & Co. provides the following limited warranty to the original purchaser of all McDonald’s Equipment.
All components are warranted against defects in the material and workmanship for a period of two (2) years from date of original installation.
If any part becomes defective during the period of this Warranty, Antunes Food Service will pay labor costs to an Authorized Service Agent to replace the part plus
travel expenses.
Antunes Food Service reserves the right to make changes in design or add improvements on any products. The right is always reserved to modify Equipment
because of factors beyond our control and government regulation. Changes to Equipment do not constitute a warranty charge.
This warranty is exclusive and is in lieu of all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular
purpose, each of which is expressly disclaimed. The remedies described above are exclusive, and in no event shall A.J. Antunes & Co. or any of its Divisions be
liable for special consequential or incidental damages for the breach or delay in the performance of this warranty.
WARRANTY EXCLUSIONS
• The cost of Installation.
• Equipment that has been damaged due to shipment. Purchaser should
make damage claim directly upon carrier.
• Alteration, misuse, abuse.
• Improper storage or handling.
• Improper maintenance.
• Failure to follow proper Installation instructions, including electrical
connection.
• Improper or unauthorized repairs.
• Scheduled Maintenance procedures as outlined in your MRC Card.
• This Warranty does not cover Consumable items.
• Water pressure problems or contamination problems such as foreign material
in water lines or inside solenoid valves due to an incoming water source.
• Freight, foreign, excise, municipal or other sales or use taxes.
• Consequential damages such as loss of profit, loss of time, the cost of repair-
ing or replacing other property which is damaged, or any other incidental
damage of any kind.
Scan with mobile device or enter URL
for product and service information.
A.J. Antunes & Co.
HEBT-3V
http://tiny.cc/ajaHEBT3V

HEBT-3V BUN TOASTER
2P/N 1011314 Rev. D 05/16
McDonald’s
OWNER INFORMATION
Fill in the information below and have it handy when
calling your Authorized Service Agency for assistance.
The serial number is on the specification plate located
on the rear of the unit.
Purchased From:
Date of Purchase:
Model No.:
Serial No.:
Mfg. No.:
Network ID Number:
Refer to the service agency directory packaged with
your manual and fill in the information below:
Authorized Service Agency
Name:
Phone No.:
Address:
Use only genuine Roundup replacement parts in this
unit. Use of replacement parts other than those sup-
plied by the manufacturer will void the warranty. Your
Authorized Service Agency has been factory trained
and has a complete supply of parts for this toaster.
You may also contact the factory at 1-877-392-7854
(North America only), or 630-784-1000 if you have
trouble locating your local Authorized Service Agency.
IMPORTANT! Keep these instructions for future reference. If the unit
changes ownership, be sure this manual accompanies the equipment.
Warranty Information
Please read the full text of the Limited Warranty in this
manual.
If the unit arrives damaged, contact the carrier imme-
diately and file a damage claim with them. Save all
packing materials when filing a claim. Freight damage
claims are the responsibility of the purchaser and are
not covered under warranty.
The warranty does NOT extend to:
• Damages caused in shipment or damage as result
of improper use.
• Installation of electrical service.
• Normal maintenance as outlined in this manual.
• Malfunction resulting from improper maintenance.
• Damage caused by abuse or careless handling.
• Damage from moisture into electrical components.
• Damage from tampering with, removal of, or
changing any preset control or safety device.
General
This manual provides the safety, installation, and
operating procedures for this unit. Please read this
manual prior to installing and operating the unit.
This unit is manufactured from the finest materials
available and assembled to Roundup’s strict quality
standards. This unit has been tested at the factory to
ensure dependable trouble-free operation.
Service/Technical Assistance
If you experience any problems with the installation or
operation of your unit, contact your Authorized Service
Agency.

HEBT-3V BUN TOASTER
3
P/N 1011314 Rev. D 05/16
McDonald’s
SPECIFICATIONS
CAUTION
All electrical connections must be in accordance with
local electrical codes and any other applicable codes.
24 5/8”
(625 mm)
25 1/4”
(641 mm)
14 9/16”
(370 mm)
Dimensions
Electrical Specifications & Plug Configuration
Model &
Mfg. No Volt Watts Hz. Plug Description
Plug
Conguration
HEBT-3V
9210857
(China only)
9210862
International
220-240 3300 50/60 IEC-309 Pin & Sleeve,
16 Amp., 230 Volt

HEBT-3V BUN TOASTER
4P/N 1011314 Rev. D 05/16
McDonald’s
IMPORTANT SAFETY INFORMATION
In addition to the warnings and cautions in this manual,
use the following guidelines for safe operation of the
unit.
• Read all instructions before using equipment.
• For your safety, the equipment is furnished with
a properly grounded cord connector. Do NOT
attempt to defeat the grounded connector.
• Install or locate the equipment only for its intend-
ed use as described in this manual. Do NOT use
corrosive chemicals in and/or on this equipment.
• Do NOT operate this equipment if it has a
damaged cord or plug, if it is not working properly,
or if it has been damaged or dropped.
• This equipment should be serviced by qualified
personnel only. Contact the nearest Authorized
Service Agency for adjustment or repair.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
• Do NOT clean this appliance with a water jet.
The following warnings and cautions appear throughout
this manual and should be carefully observed.
• Turn the unit off, wait for the cool-down procedure
to complete its cycle, and disconnect the power
cord before performing any service or mainte-
nance on the unit.
NOTE: Turning off the power switch does NOT turn
off all power to the unit. When the unit is plugged
in and turned off, an LED light flashes to indicate
that the power cord is plugged in.
• The procedures in this chapter may include
the use of chemical products. These chemical
products will be highlighted with bold face let-
ters followed by the abbreviated HCS (Hazard
Communication Standard). See Hazard
Communication Standard manual for the appro-
priated Material Safety Data Sheets (MSDS).
• The equipment should be grounded according to
local electrical codes to prevent the possibility of
electrical shock. It requires a grounded recep-
tacle with separate electrical lines, protected by
fuses or circuit breaker of the proper rating.
• Bread may burn. Therefore toasters must not be
used near or below curtains or other combustible
walls and materials. Failure to maintain safe
operating distances may cause discoloration or
combustion.
WARNING
ELECTRICAL SHOCK HAZARD. FAILURE TO
FOLLOW THE INSTRUCTIONS IN THIS MANUAL
COULD RESULT IN SERIOUS INJURY OR DEATH.
• Electrical ground is required on this appliance.
• Do NOT modify the power supply cord plug. If
it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
• Do NOT use an extension cord with this appliance.
• The toaster should be grounded according to local
electrical codes to prevent the possibility of electri-
cal shock. It requires a grounded receptacle with
separate electrical lines, protected by fuses or cir-
cuit breaker of the proper rating.
• Check with a qualified electrician if you are unsure
if the appliance is properly grounded.
CAUTION
Bread may burn. Therefore toasters must not be
used near or below curtains or other combustible
walls and materials. Failure to maintain safe oper-
ating distances may cause discoloration or com-
bustion.
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other appli-
cable codes.
CAUTION
NEVER unplug the power cord while the unit is
running! Use the proper shutdown procedure
before unplugging the power cord.
WARNING
To avoid possible personal injury and/or dam-
age to the unit, all inspections, tests, and repair
of electrical equipment should be performed by
QUALIFIED SERVICE PERSONNEL. The unit MUST
be completely shut down and unplugged before
any internal servicing, except when electrical
tests are required. Use extreme care during elec-
trical circuit tests. Live circuits will be exposed.

HEBT-3V BUN TOASTER
5
P/N 1011314 Rev. D 05/16
McDonald’s
Location
When placing the toaster into service, pay attention to
the following guidelines:
• Make sure power is off and the toaster is at room
temperature.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
1. Place the toaster in the required position desig-
nated by McDonald’s.
2. Attach the Bun Feeder, Bun Buffer Frame, and
Crown\Heel Separator accessories (Figure 1.)
3. Plug the power cord into an appropriate power
outlet. Refer to the specification plate for
the proper voltage.
Unpacking
1. Open the large box. It contains:
• HEBT-3V toaster
• Accessories box
2. Remove the accessories box from the large box.
3. With the help of another person, carefully remove
the HEBT-3V from the large box.
4. Remove all protective coverings from the unit.
5. Open the Accessories Box. It contains:
• Owner’s Manual
• Bun Buffer Frame
6. Wipe the entire exterior of the toaster and the
accessories mentioned above with a clean towel
sprayed with a McDonald’s approved sanitizer.
Allow to air dry.
NOTE: Handle accessories with care. If an accesso-
ry becomes bent or damaged, it may not attach to
the unit correctly, which may affect normal opera-
tion.
NOTE: If any parts are missing or damaged, con-
tact A.J. Antunes Technical Service IMMEDIATELY
at 1-877-392-7854 (North America only), or
630-784-1000.
INSTALLATION
Bun Buffer
Frame
Rear
Conveyor
Cover
Figure 1. HEBT-3V Components
Control
Panel
(Side of unit)
Front Conveyor
Cover and Feeder
Assembly
Compression
Knob
Bun Feeder

HEBT-3V BUN TOASTER
6P/N 1011314 Rev. D 05/16
McDonald’s
Operating Instructions
The HEBT-3V toasts Crowns, Heels, Clubs, and other
products. Follow these steps to start the HEBT-3V:
1. Turn on the toaster and wait for warm-up to com-
plete.
2. Set the Compression Knob to 4 (recommended).
If further adjustments are required see page 8
under Adjusting Toast Quality. Refer to the figure
on page 7.
3. When the unit reaches operating temperature, the
control panel displays USE.
4. Insert product into the designated area of the Bun
Feeder Assembly with the cut side of the bun fac-
ing towards the front. Toasted product drops into
the Bun Buffer.
OPERATION
Figure 2. HEBT-3V Control Panel and Display
User Mode
User Mode allows an operator to view the toaster set-
tings but does not permit any adjustments.
1. Press and hold the PROGRAM button for 5 sec-
onds. After 5 seconds, the display will show the
actual temperature of the Rear Platen.
2. Press the LIGHTER button to toggle between
the setpoint and actual temperature of the Rear
Platen Heater.
3. Press the PROGRAM button to proceed to the
Front Platen Heater menu. The display shows the
actual temperature of the Front Platen.
4. Press the LIGHTER button to toggle between
the setpoint and actual temperature of the Front
Platen.
5. Press the PROGRAM button to proceed to the
Motor Menu. The display shows the actual speed
of the motor.
6. Press the LIGHTER button to toggle between the
setpoint and actual speed of the Motor.
NOTE: The unit will exit User Mode after 5 seconds
of keypad inactivity.
Manager Mode
Manager Mode allows an operator to view and adjust
the following settings:
• Platen A Temperature
• Platen B Temperature
• Motor Speed
• Temperature Units (Celsius or Fahrenheit)
• Current Selection: 208 or 240 volts
Manager Mode also allows an operator to view (but
not adjust) the Ambient Temperature of the Control
Compartment as well as the number of days of opera-
tion.
1. Turn the unit off.
2. Turn the power on while holding the PROGRAM
button. Hold the button for 5 seconds until the dis-
play shows “EnA.” Release the button.
3. To adjust the Platen Setpoint Temperature, press
the LIGHTER or DARKER buttons to reach the
desired temperature.
NOTE: The recommended temperature setting for
the Rear Platen is 271° C (520° F).

HEBT-3V BUN TOASTER
7
P/N 1011314 Rev. D 05/16
McDonald’s
OPERATION
4. Press the PROGRAM button to proceed to the
Front Heater Setpoint Temperature.
5. To adjust the Front Heater Setpoint Temperature,
press the LIGHTER or DARKER buttons to reach
the desired temperature.
NOTE: The recommended temperature setting for
the front Platen is 271° C (520° F).
6. Press the PROGRAM button to procedure to the
Motor Speed Setpoint.
7. Adjust the Motor Speed Setpoint by pressing
the LIGHTER or DARKER buttons to reach the
desired speed.
NOTE: The Motor Speed is adjustable from 1-100.
The recommended setting is 66. Setting 66 = 22
second pass through. Setting 75 = 17 second pass
through.
8. Press the PROGRAM button to proceed to the
Temperature Units.
9. To change the Temperatures units from
Fahrenheit or Celsius, press the LIGHTER or
DARKER buttons.
10. Press the PROGRAM button to proceed
to the Ambient Temperature of the Control
Compartment.
NOTE: No changes can be made to the Ambient
Temperature of the Control Compartment.
Temperatures under 150° F (66° C) are acceptable.
11. Press and hold the PROGRAM button to save
any changes.
NOTE: The unit exits Manager Mode after 30 sec-
onds of keypad inactivity.
Safety Features
HI-LIMIT CONTROL
A Hi-Limit Control turns off electrical power to the heat-
ers and control circuits if the unit overheats. To reset
the control:
1. Allow 10 - 15 minutes for the unit to cool.
2. Locate the two Hi-Limit Controls on the rear of the
unit. Remove the two black protective caps.
3. Press and release both buttons. Reinstall the pro-
tective caps.
NOTE: If the Hi-Limit Controls require continuous
resetting, contact your Authorized Service Agency.
Purging buns from Toaster
If buns get stuck in the toaster, press and hold both
the UP and DOWN arrow buttons to increase the belt
speed until the buns are purged from the toaster.
There are variations in bun products Worldwide that are
used on the A.J Antunes HEBT toaster such as mois-
ture content, bun formulations, age, tolerances etc. The
HEBT was designed to compensate for bun variations
by allowing user to adjust the compression, light/dark
(speed) & temperatures settings in order to achieve a
Gold Standard toasted product.
1.LIGHT DARK ADJUSTMENT: Adjust the light dark
setting with the ▲or ▼buttons. The default light/dark
setting on the HEBT from the factory is 0 but can be
adjusted from Lighter 0-10 to Darker 0-10 Light 10 is
the lightest setting and dark 10 is the darkest. Each
increase in “lighter” value will increase the pass through
time and each increase in “darker” value with decrease
the pass through time.
2.TEMPERATURE ADJUSTMENT: Adjust the set point
temperature on the platens in the program menu. The
default temperature settings on the HEBT are A Platen:
271°C (520°F) and B Platen: 271°C (520° F) . The tem-
peratures can be increased to +/- 50°F (10°C) if needed
to achieve an acceptable toast quality.
3.COMPRESSION ADJUSTMENT: Adjust the compres-
sion knob on the left side of the unit. The default com-
pression setting on the HEBT is 4 but is adjustable from
1-7. It is acceptable to adjust the compression from 1-7
as needed to achieve the desired toast quality and bun
compression.

HEBT-3V BUN TOASTER
8P/N 1011314 Rev. D 05/16
McDonald’s
Daily Cleaning
1. Turn the toaster off. The toaster enters a cool-
down mode and will automatically shut down
when complete.
NOTE: You do NOT need to wait for the cool down
to complete.
2. Put on heat-resistant gloves. Remove the front
and rear conveyor covers and the bun buffer.
(Figure 5).
3. Clean the outside surfaces of the toaster with
a paper towel dampened with KAY QSR Heavy
Duty Degreaser (HDD) solution. Be sure to
remove all debris from horizontal surfaces of
toaster. Allow to air dry.
4. Clean the front and rear Conveyor Covers and
Bun Buffer with a paper towel dampened with
KAY QSR Glass & Multi-Surface Cleaner. Wipe
with a clean sanitizer-soaked towel and allow to
air dry.
5. Inspect the belts for any tears, discoloration, or
damage to the Belt Wrap Snaps. Replace any
damaged Belt Wrap as needed. We recommend
changing all Belt Wraps quarterly. However, with
proper maintenance, the Belt Wraps can last six
months or longer.
6. If the belts are in good condition, spray a clean,
sanitizer-soaked towel with KAY SolidSense All
Purpose Super Concentrate (APSC). Wipe the
belts clean. Next, wipe the front belt with a clean,
sanitizer-soaked towel. Allow to air dry.
NOTE: The Belts will continue turning while in cool
down mode. You may need to repeat Step 6 more
than once to fully clean the belt wraps.
7. Reassemble the unit and return to operation.
MAINTENANCE
Figure 3.
Figure 4. Example of Damaged Belt
BELT IS TORN AND FOLDED.
REPLACE BELT.

HEBT-3V BUN TOASTER
9
P/N 1011314 Rev. D 05/16
McDonald’s
MAINTENANCE (continued)
BELT IS MISSING SNAPS
AND IS DAMAGED. REPLACE BELT.
Figure 5. Example of Damaged Belt
Figure 6. Example of Damaged Belt
BELT IS WRINKLING/DISTRESSED AROUND
SNAPS, HAS LOOSE/DAMAGED SNAPS,
AND IS MISSING SNAPS.
REPLACE DEFECTIVE BELT.
Wrinkling
around Snap

HEBT-3V BUN TOASTER
10 P/N 1011314 Rev. D 05/16
McDonald’s
Figure 8. Conveyor Locks
Figure 7. Conveyor Rollers
MAINTENANCE (continued)
Replacing Belts (Quarterly)
Over time, the Belts will begin to show signs of wear.
This wear appears in the form of tears or discoloration
of the belt, at which point the belts should be replaced.
NOTE: Belts should be removed ONLY during Belt
Replacement or when required in a service situ-
ation. For proper operation, replace all belts on
a quarterly basis, We recommend that Belts be
replaced every quarter.
REMOVING BELTS
1. Turn the toaster’s power switch to the off position.
The toaster enters a cool-down mode and will
automatically shut down when complete.
2. Unplug the power cord once the cool-down period
is complete.
3. Put on neoprene gloves. Remove the Bun Feeder.
4. Remove the Front and Rear Conveyor Covers by
lifting up and away from the toaster.
5. Set the Compression Knob to 7.
6. Unlock the latch and open the left side panel.
7. To lock the front Conveyor Roller, face the front
of the toaster. Use both hands and push down on
the Front Conveyor Roller and pull towards you.
This removes tension and locks the roller in place
(Figure 7).
8. To lock the Rear Roller, face the rear of the
toaster. Use both hands and push down on the
Rear Conveyor Roller and pull towards you. This
removes tension and locks the roller in place
(Figure 7).
9. Lift the upper Belt Frame Lock. Then rotate down
so it rests on the cam shaft of the rear conveyor
roller. (Figure 8).
10. Pull down the lower Belt Frame Lock
(Figure 8).
11. Remove and discard the Front Belt (the recom-
mendation is to cut it in half so it cannot be used
again). See Figure 9.
12. Remove and discard the Rear Belts (the recom-
mendation is to cut them in half so they cannot be
used again). See Figure 9.
13. Wipe all four rollers with a clean towel sprayed
with sanitizer. Make sure to remove all debris from
the rollers so they are as clean as possible.
Upper Belt
Frame Lock
Lower Belt
Frame Lock
Tense
Loose Loose
Tense
Figure 9. Remove and Discard the Belts
DO NOT REUSE THE BELTS!
Crown
Belt Wrap
Club/Heel
Belt Wrap
Main Belt Wrap

HEBT-3V BUN TOASTER
11
P/N 1011314 Rev. D 05/16
McDonald’s
MAINTENANCE (continued)
Figure 10. Conveyor Rollers
Figure 11. Conveyor Locks
INSTALLING BELTS
1. Follow the steps for Removing Belts.
2. Wipe both sides of the new Belts with a clean,
sanitized towel sprayed with an approved sanitizer
and allow to air dry.
3. Wipe all four rollers and the backing plate with
a clean towel sprayed with sanitizer. Make sure
to remove all debris from the rollers and backing
plate so they are as clean as possible.
4. Slide the new front belt gently over the front top
roller and front bottom roller.
NOTE: Make sure the belt lines up properly on the
rollers. The snaps on the belts should face the
inside of the top front roller.
5. Slide the first crown belt over the rear top roller
and rear bottom roller. Repeat this step for the
club/ heel belt and the second crown belt.
NOTE: Make sure the belt lines up properly on the
rollers. The snaps on the belts should face the
inside of the top rear roller.
6. Return the Front and Rear Belt Rollers to full ten-
sion by lifting them up so each roller locks into
place (Figure 10).
7. Slowly lift up the Lower Belt Frame Lock so the
Front and Rear Belt Rollers lock into place (Figure
11). If necessary, lift up the cam shaft of the Rear
Belt Roller while lifting the Lower Belt Frame Lock
into place.
8. Re-engage the Upper Belt Frame Lock by lift-
ing up and then locking it in place on the Front
Conveyor Assembly (Figure 11).
9. Close and latch the Side Panel.
NOTE: Inform the Store Manager after any Belt
Replacement so new Belts can be ordered. To
obtain new Belts, contact the factory at 1-877-392-
7854 (North America only) or 630-784-1000.
10. Set the Compression Knob to 4.
11. Re-install the Front and Rear Conveyor Covers
and then the Bun Feeder Assembly.
12. Plug in the toaster and test the unit before
returning to service.
Upper
Conveyor
Lock
Lower
Conveyor
Lock
Tense
Loose Loose
Tense

HEBT-3V BUN TOASTER
12 P/N 1011314 Rev. D 05/16
McDonald’s
MAINTENANCE (continued)
Figure 12. Accessing Top Cooling Fan
Cleaning the Top Cooling Fan and
Electrical Housing (Annually)
Follow these steps to clean the top fan.
1. Turn the power switch to the OFF position. The
toaster enters a cool-down mode and will auto-
matically shut down when complete. Unplug the
power cord.
2. Facing the front of the toaster, move to the right
Side Panel. Remove the 2 top screws from the
right Side side Panel and lower the panel (Figure
12).
3. Use a plastic brush or similar tool to brush all 5
fan blades from beneath. Be sure to remove all
debris.
4. Carefully clean any debris from the inside floor
of the control compartment and from all electrical
connections. Be sure to remove any grease, lint,
or debris from these areas.
5. Attach the right Side Panel and secure with
screws.
Cleaning the Rear Cooling Fan and
Electrical Housing (Annually)
Follow these steps to clean the rear fan.
1. With the unit off, remove the 3 rear screws secur-
ing the rear access panel and carefully lower the
panel (Figure 13).
2. Use a plastic brush or similar tool to brush all 5
fan blades free of debris.
3. Carefully clean any debris from the floor of the
toaster and from all electrical connections. Be
sure to remove any grease, lint, or debris from
these areas.
4. Attach the rear panel and secure with the 3
screws.
NOTE: Be careful not to pinch wiring upon closing
the rear panel.
5. Plug in the power cord, turn the power switch on,
and test the toaster for proper operation.
Figure 13. Accessing Rear Cooling Fan

HEBT-3V BUN TOASTER
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P/N 1011314 Rev. D 05/16
McDonald’s
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Control Display flashes
Err 5 continuously. Buns
not toasting properly.
The A Platen temperature has not
reached the setpoint temperature
within 20 minutes.
Allow the unit to warm up for 30 minutes and then
recheck. If the Control Display still flashes Err 5,
contact your maintenance person or Authorized
Service Agency for service.
Failed A Platen Thermocouple. Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board
Control Display flashes
Err14 continuously.
Buns not toasting prop-
erly.
The B Platen temperature has not
reached the setpoint temperature
within 20 minutes.
Allow the unit to warm up for 30 minutes and then
recheck. If the Control Display still reads Err 14,
contact your maintenance person or Authorized
Service Agency for service.
Failed Rear Platen Thermocouple. Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board.
Control Display flashes
Err 9 continuously.
Control Compartment ambient tem-
perature is above 150°F (66°C)
Verify side vents on toaster are unblocked and not
near other heating appliances. If problem persists,
contact your maintenance person or Authorized
Service Agency for service.
Failed Cooling Fan.
Failed Control Board
Control Display Flashes
Err 19 continuously.
Buns Burn.
Failed A Platen Solid State Relay. Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board.
Failed A Platen Thermocouple.
Control Display flashes
Err 18 continuously.
Buns Burn.
Failed B Platen Solid State Relay. Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board.
Failed B Platen Thermocouple.
Control Display flashes
Err 13 continuously.
Buns not toasting prop-
erly.
Loose A Platen Thermocouple con-
nection on Control Board or the
Front Platen Thermocouple is open.
Re-secure the A Platen Thermocouple to the
Control Board. If the Control Display still reads Er
13, check the front Thermocouple for continuity.
Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board.
Control Display flashes
Err 11 continuously.
Buns not toasting prop-
erly.
Loose B Platen Thermocouple con-
nection on Control Board or the
Rear Platen thermocouple is open.
Re-secure the B Platen Thermocouple connection
to the Control Board. If the Control Display still
reads Er 11, check the Rear Thermocouple for
continuity. Contact your maintenance person or
Authorized Service Agency for service.
Failed Control Board.
Control Display flashes
Err 12 continuously.
Buns not toasting prop-
erly.
Shorted A Platen Thermocouple to
ground.
Disconnect and re-secure the A Platen
Thermocouple connection to the Control Board.
If the Control Display still reads Er 12, check
the Rear Thermocouple for continuity. Contact
your maintenance person or Authorized Service
Agency for service.
Failed Control Board
Control Display Flashes
Err 10 continuously.
Buns not toasting.
Shorted B Platen Thermocouple to
ground.
Re-secure the B Platen Thermocouple connection
to the Control Board. If the Control Display still
reads Er 10, check the Rear Thermocouple for
continuity. Contact your maintenance person or
Authorized Service Agency for service.
Failed Control Board.

HEBT-3V BUN TOASTER
14 P/N 1011314 Rev. D 05/16
McDonald’s
TROUBLESHOOTING (continued)
Problem Possible Cause Corrective Action
Control Display flashes
Err 20.
Mechanical bind in one or both con-
veyors.
Enter “user mode” to check the motor speed.
Check both conveyors for mechanical binds. Test
the motor. Replace necessary parts. Contact
your maintenance person or Authorized Service
Agency for service.
Worn or damaged Ball Bearings.
Drive chain or sprockets damaged.
Failed Motor.
Failed Control Board.
Control Display flashes
Err 8
Motor is running when it shouldn’t
be.
Contact your maintenance person or Authorized
Service Agency for service.
Crowns and/or Heels
must be forced into the
toaster. Buns sticking
and burning.
PTFE Belts not cleaned properly. Clean PTFE Belts as described in the
Maintenance section of this manual.
PTFE Belts are dirty, worn, or dam-
aged (replace every 3 months).
Clean or replace Silicone Belts as described in
the Maintenance section of this manual.
Buns not toasting ade-
quately or too light/dark.
One of the Conveyor top shafts is
stuck in the lower lock position.
Inspect positions of the shafts as described in the
Maintenance section of this manual.
Either both Upper/Lower Conveyor
locks are not properly locked in
place. To adjust compression, light/
dark setting, and/or temperature,
see page 7.
Inspect the proper position of the locks as
described in the Maintenance section of this
manual.
Compression side door
will not close.
Either both Upper/Lower Conveyor
Locks are not properly locked in
place.
Inspect the proper position of the locks as
described in the Maintenance section of this
manual.
The lock on the Compression Side
Door is in the locked position when
trying to close the door.
Turn the lock to the unlocked position before clos-
ing the door.
Fan is making an unusu-
al sound.
Failed Cooling Fan. Verify vents on toaster are unblocked and not
near other heating appliances. Clean fans as
described in the Maintenance section of this man-
ual. If problem persists, contact your maintenance
person or Authorized Service Agency for service.
Cooling Fan is dirty and needs to
be cleaned.
Control Display flashes
Err 17 continuously.
Buns are not toasting
properly.
A platen Hi-Limit Control is tripped. Allow the unit to cool and reset the A platen
Hi-Limit Control. If it trips again, contact your
maintenance person or Authorized Service
Agency for service.
Control Display flashes
Err 16 continuously.
Buns are not toasting
properly.
B Platen Hi-Limit Control is tripped. Allow the unit to cool and reset the B platen
Hi-Limit Control. If it trips again, contact your
maintenance person or Authorized Service
Agency for service.

HEBT-3V BUN TOASTER
15
P/N 1011314 Rev. D 05/16
McDonald’s
TROUBLESHOOTING (continued)
Problem Possible Cause Corrective Action
Control Display is blank. Power Cord is not plugged in. Plug the Power Cord into the appropriate out-
let. Turn the toaster on. If the Control Display is
still blank, contact your maintenance person or
Authorized Service Agency for service.
Circuit Breakers turned off or
tripped. Damaged electrical outlet,
plug, or Power Cord. Power Switch
damaged.
Reset Circuit Breakers. If they trip again, check
the Power Cord, Plug, and outlet for damage.
Contact your maintenance person, Authorized
Service Agency, and Electrician for service.
Faulty Transformer. Replace Transformer.
Conveyors not turning. Motor Drive Chain is detached from
sprockets.
Reinstall the Drive Chain.
Drive Chain needs lubrication. Lubricate Drive Chain with Lubit-8 (P/N 2140152).
Failed Drive Motor. Contact your maintenance person or Authorized
Service Agency for service.
Control Display flashes
Err 1, 2, 3, 5, 6, 7, or
any number above Err
20.
Internal Control Board fault. The Control Board needs to be replaced. Contact
your maintenance person or Authorized Service
Agency for service.

HEBT-3V BUN TOASTER
16 P/N 1011314 Rev. D 05/16
McDonald’s
1 0012603 Sprocket / Tensioner Bracket Assy 1
2 0012592 Sprocket /Bearing Assembly 1
3 0506185 Bracket, Chain Tensioner 1
4 2140109 Loctite # 242 (Blue) 1
5 331P101* Nut, Hex 5/16 - 18 1
6 331P103* Shoulder Bolt 3/8” X 1” 1
7 331P106* Lock Washer 1
8 0012604 Sprocket / Retainer Assy 1
9 0012592 Sprocket /Bearing Assembly 1
10 0506146 Retainer Idler 1
11 2120118 Washer, Flat 1
12 2140109 Loctite # 242 (Blue) 2
13 331P101* Nut, Hex 5/16 - 18 1
14 331P103* Shoulder Bolt 3/8” X 1” 1
15 331P106* Lock Washer 1
16 0012814 Cam Bracket And Thrust Strip 1
Assembly, LH
17 0506096 Cam Bracket, LH 1
18 2100336 Thrust Strip, Teflon 1
19 0013167 Housing Assembly 1
20 0013166 Base / Heater Assembly 1
21 0021689 Weldment, End Housing 1
22 0021714 Weldment, End Housing Rod Support 1
23 0022117 Weldment, Inner Base 1
24 0022118 Weldment, Control Housing 1
25 0200345 Base Gasket, 23.94” Lg 2
26 0200355 Base Gasket, 11.30” Lg 2
27 0400119 Bushing, Shorty 5/8” 2
28 0400418 Push In Grommet For 1-1/8” Dia. Hole 1
29 0506083 Spacer 2
30 0506174 End Covr Bottom 1
31 0800474 Rod, Belt Cover 4
32 2100212 Handle, Pocket Pull, Snap-In 1
33 2140101 Adhesive/ Sealant - Rtv 1
34 2140109 Loctite # 242 (Blue) 1
35 308P144* Screw, #8-32 X 1/4” (#6 Head) 1
36 308P157* Screw, Tap 8-32 X 3/8”Lg 7
37 308P203* Screw, Tap 8-32 X 3/8” 11
W/Int. Tooth Washer
38 310P102* Washer, Int. Tooth-Lock,#10 8
39 310P110* Screw, Mach. #10-32 X 1/2” 2
40 310P199* Scr, #10-32 X 3/8 Lg Socket Hd Cap 8
41 310P204* Fillister Head Phillips Screw # 10-32 X .25 4
42 0013168 Electrical Panel Assembly 1
43 0022185 Electrical Panel Wldmnt 1
44 0506170 Fan Cover 1
45 1000900 Label - Warning 1
46 1001213 Label - Shock Hazard 1
47 308P124* Screw, Mach One-Way #8-32 1
48 308P143* Nut, Hex ‘Keps’ #8-32 1
49 310P213* Screw, Phpnhd #10-16 X 3/4” Thrd Form 4
50 4000202 Fan, Axial - 230V, Metal Housing & Imp 1
51 0013178 Adj. Platen Assembly 1
52 0013181 Relay - Sink Bracket Assy 1
53 0507247 Heat Sink, Relay 1
54 308P157* Screw, Tap 8-32 X 3/8”Lg 4
55 4010187 Transformer, 240 Vac/12Vac 1
56 4050240 Relay, Solid State 1
Dual Pole W/Conn-Recept
57 0013182 Control Cover Assembly 1
58 0022110 Weldment, Control Housing Cover 1
59 1000900 Label - Warning 1
60 1001213 Label - Shock Hazard 1
61 1001561 Label, Id - A 1
62 1001562 Label, Id - B 1
63 1001598 Wiring Diagram Label 1
64 1001599 Label, Control 1
65 1001600 Label Chinese Translation 1
(Mfg. No. 9210862 only)
66 2100212 Handle, Pocket Pull, Snap-In 1
67 2180445 Edge Trim Piece, 7” 1
68 304P105* Nut, Hex ‘Keps’ #4-40 5
69 4070230 Asy-Pcb, Main Go To Market (Mcd) 1
70 0013183 Motor / Sprocket Assembly 1
71 0506157 Motor Plate 1
72 2140109 Loctite # 242 (Blue) 2
73 2150316 Sprocket, 25B12 3/8” Bore 1
74 310P199* Scr, #10-32 X 3/8 Lg Socket Hd Cap 4
75 4000186 Motor, 230V 1
76 0013184 Cam Brkt & Thrust Strip Assy, Rh 1
77 0013185 End Cover Assembly 1
78 0021713 Weldment, End Housing Panel 1
79 0021723 Weldment, End Cover Lock 1
80 0506083 Spacer 2
81 0506142 Spacer, .406 X .172 X .048 2
82 1001417 Label, Compression 1
83 308P223* Washer, Flat #8 2
84 308P340* Nut, Hex Acorn Lock #8-32 2
85 0013217 Bun Feeder Assembly 1
86 0021983 Weldment, Thermocouple Tube 1
87 0022101 Weldment, Idler Roller Front Top 2
88 0022103 Weldment, Drive Roller Front Bottom 2
89 0022111 Weldment, Conveyor Cover - Front 1
90 0022114 Cover Weldment 1
91 0022115 Weldment, Adj. Platen Frame 1
92 0022116 Weldment, Fixed Platen Frame 1
93 0022283 Wment, Bearing Brkt & Spring Guide- LH 2
94 0022284 Wment, Bearing Brkt & Spring Guide - RH 2
95 0100292 Platen, Main 230V, 2300W 1
96 0400147 Bushing, Shorty 7/8” 1
97 0400427 Insulation, Main Platen 1
98 0504320 Spacer 0.781 X 1.125 X 0.06” 10
99 0506144 Plate, Tensioner Rh 2
100 0506163 Bracket, Tensioner 2
101 0506167 Bracket, Bearing 2
102 0506278 Spacer, .312 X .187 X .105 3
103 0506291 Bracket, Tensioner- End Housing, Rear 1
104 0506292 Bracket, Tensioner- End Housing, Front 1
105 0506293 Plate, Tensioner - End Housing, Rear 1
106 0506294 Plate, Tensioner - End Housing, Front 1
107 0506736 Bracket, Housing Locking 1
108 0507112 Support Bracket, RH 1
109 0507113 Support Bracket, LH 1
110 0507114 Back Conveyor Cover 1
111 0507115 Bracket, Bun Stop 1
Item Part No. Description Qty. Item Part No. Description Qty.
REPLACEMENT PARTS

HEBT-3V BUN TOASTER
17
P/N 1011314 Rev. D 05/16
McDonald’s
112 0507129 Insulation Plate 1
113 0507246 Cover, Duct Fan 1
114 0600143 Spring, Compression Setting 2
115 0600157 Spring, Chain Tension 2
116 0600158 Spring, Roller Tension 4
117 0600159 Spring, Cam Adj 2
118 0700940 Wire Set (Club Voltage) 1
119 0700941 Wire Set (Ctrl Board) 1
120 0700942 Wire Set (Fan Xfme) 1
121 0700943 Wire Set (Ssr Hi Volt) 1
122 1001452 Label, Pvc Removal 1
123 21000-0043 Spacer, 3/8 Cbs Thread Female 2
124 2100212 Handle, Pocket Pull, Snap-In 2
125 2100253 Knob, 1/4” Shaft, Push-On 1
126 2100334 Thrust Strip, Teflon 4
127 2110197 Clip, Steel Cable 1
128 2120213 Spacer, Frame & Platen Lh 4
129 2120216 Spacer,Upper Locking Plate, Front 1
130 2120217 Spacer,Upper Locking Plate, Rear 1
131 2120221 Spacer, 0.69 X 0.503 X 0.359 2
132 2120223 Sleeve Bearing, .50” Od X .75” Lg 2
133 2120224 Sleeve Bearing, .50” Od X .375” Lg 2
134 2120260 Spacer, Adjustable Frame Rh 2
135 2120263 Spacer, Platen Rh 2
136 2140109 Loctite # 242 (Blue) 1
137 2140125 Lubricant, White, Ptfe 1
138 2150185 Sprocket, 25B18, 1/2” Bore 2
139 2150285 Bearing, Single Groove S/S 8
140 2150324 Chain, Drive 1
141 2150362 Cam, Hbcs 2
142 2150406 Cam Shaft 1
143 3000123 Ring, Retaining, External 4
144 304P105* Nut, Hex ‘Keps’ #4-40 2
145 306P130* Nut, Hex Keps #6-32 (Small Pattern) 3
146 308P102* Washer, Int. Tooth #8 4
147 308P124* Screw, Mach One-Way #8-32 1
148 308P142* Washer, Flat #8 3
149 308P143* Nut, Hex ‘Keps’ #8-32 7
150 308P157* Screw, Tap 8-32 X 3/8”Lg 11
151 308P164* Screw, Mach. #8-32 X 1” 4
152 308P203* Screw, Tap 8-32 X 3/8” 1
W/Int. Tooth Washer
153 308P340* Nut, Hex Acorn Lock #8-32 4
154 310P146* Nut, Hex ‘Keps’ #10-32 26
155 310P187* Screw Set, #10-32 X 3/8 2
Hex Socket-Cone Point
156 310P213* Screw, Phpnhd #10-16 X 3/4” Thrd Form 4
157 310P214* Screw, Hex #10-32 X 1/2” 18
158 325P109* Screw, Hexcap 1/4-20 X 1/2” 5
Item Part No. Description Qty. Item Part No. Description Qty.
REPLACEMENT PARTS (CONTINUED)
159 325P176* Screw, Flange Hex Head Cap 2
160 325P193* Screw, Hex Head, #1/4-20 X 1.375”, S.S. 6
161 325P194* Screw, Hex Head, #1/4-20 X 2.00”, S.S. 4
162 4000202 Fan, Axial - 230V, Metal Housing & Imp 1
163 4010221 Cap-Mp, Motor Run 1
164 4030352 Thermostat, Hi-Limit 700°F 2
165 4050236 Contactor, 2 Pole No 1
166 4051045 Thermocouple Type “K” (Open End) 2
167 4060107 Cable Tie, 1/8W X 5” 1
168 4060374 Ground Lug 1
169 4060442 Plastic Cable Tie 1
170 4070154 Varistor Board 1
171 4070198 Snubber Board 1
172 Ter62-0006 Term-Recept 3/16” Faston .135” Max 1
173 7001070 Main Belt Wrap 1
174 7001071 Rear Belt Wrap 1
175 7001072 Belt Wrap Replacement Kit 1
176 0400375 Strain Relief, Cord Connector 1
177 0400376 Lock-Nut, Conduit 3/4” Npt 1
178 0700947 Power Cord Assembly 1

HEBT-3V BUN TOASTER
18 P/N 1011314 Rev. D 05/16
McDonald’s
REPLACEMENT PARTS (CONTINUED)
118
50
17
118
51
34
34
3
26
25
25
26
6

HEBT-3V BUN TOASTER
19
P/N 1011314 Rev. D 05/16
McDonald’s
REPLACEMENT PARTS (CONTINUED)
8
75
66
113 38
31
91
31
57
57
76
76
12
11
31
91
43
113
120
110
55
45
46
122
83
31
122
79
58
110 122 83
2
79
112
112
9
29
81
47
121
79

HEBT-3V BUN TOASTER
20 P/N 1011314 Rev. D 05/16
McDonald’s
REPLACEMENT PARTS (CONTINUED)
15
97
20
19
97
97
14
14
133
4
49
118
18
107
52 48
118
30
101
133
24
95
15