Antunes, AJ VCT-2000 User manual

A
S
D
L
I
S
T
E
CM
O
I
N
N
I
T
A
T
Testing & Certification
ITS
geprufte
Sicherheit
P/N 1010838 Rev. P 10/16
Burger King
Vertical Contact Toaster
owner’s manual
Model VCT-2000
Manufacturing Numbers:
9210204, 9210206, 9210207 & 9210211
www.antunes.com

VERTICAL CONTACT TOASTER
2P/N 1010838 Rev. P 10/16
Burger King
General
The Vertical Contact Toaster Model VCT-2000 is
designed for contact toasting of buns. Its design allows
the operator to place buns on both sides of the heated
platen at the same time. Buns are placed into the top
of the toaster and uniform, golden brown, warm buns
are then retrieved at the base of the toaster.
This manual provides the safety, installation, and
operating procedures for the Vertical Contact Toaster
Model VCT-2000. We recommend that all information
contained in this manual be read prior to installing and
operating the unit.
Your Vertical Contact Toaster Model VCT-2000 is
manufactured from the finest materials available and
assembled to our strict quality standards. This unit
has been tested at the factory to ensure dependable
trouble-free operation.
OWNER INFORMATION
TABLE OF CONTENTS
IMPORTANT! Keep these instructions for future reference. If the unit changes
ownership, be sure this manual accompanies the equipment.
Warranty Information
Please read the full text of the Limited Warranty in this
manual.
If the unit arrives damaged, contact the carrier immedi-
ately to file a damage. Save all packing materials when
filing a claim. Freight damage claims are the respon-
sibility of the purchaser and are NOT covered under
warranty.
The warranty does NOT extend to:
• Damages caused in shipment or damage as
result of improper use.
• Installation of electrical service.
• Normal maintenance as outlined in this manual.
• Malfunction resulting from improper maintenance.
• Damage caused by abuse or careless handling.
• Damage from moisture into electrical components.
• Damage from tampering with, removal of, or
changing any preset control or safety device.
Owner Information .....................................................2
General......................................................................2
Warranty Information .................................................2
Service/Technical Assistance ....................................3
Important Safety Information ....................................3
Specifications .............................................................5
Electrical Specifications at Listed Voltages ...............5
Electrical Cord & Plug Configurations .......................5
Dimensions................................................................5
Installation...................................................................6
Unpacking..................................................................6
Equipment Setup.......................................................6
Assembling the Unit ..................................................6
Operation.....................................................................8
Operating Instructions ...............................................8
Temperature Adjustments..........................................8
Hi-Limit Reset Button ................................................9
Fault Codes .............................................................10
Maintenance.............................................................. 11
Daily.........................................................................11
Monthly ....................................................................12
Removing conveyor belts ........................................12
Measuring roller tensioners .....................................13
Replacing Roller Tensioners....................................13
Troubleshooting .......................................................16
Replacement Parts ...................................................20
Wiring Diagram.........................................................25
Limited Warranty ......................................................28

VERTICAL CONTACT TOASTER
3
P/N 1010838 Rev. P 10/16
Burger King
Use only genuine Antunes replacement parts in this
unit. Use of replacement parts other than those sup-
plied by the manufacturer will void the warranty.
Throughout this manual, you will find the following safety words and symbols that signify important safety issues with
regards to operating or maintaining the equipment.
WARNING
GENERAL WARNING. Indicates informa-
tion important to the proper operation of
the equipment. Failure to observe may
result in damage to the equipment and/or
severe bodily injury or death.
WARNING
ELECTRICAL WARNING. Indicates infor-
mation relating to possible shock hazard.
Failure to observe may result in damage
to the equipment and/or severe bodily
injury or death.
CAUTION
GENERAL CAUTION. Indicates informa-
tion important to the proper operation of
the equipment. Failure to observe may
result in damage to the equipment.
WARNING
HOT SURFACE WARNING. Indicates
information important to the handling of
equipment and parts. Failure to observe
may result in personal injury.
IMPORTANT SAFETY INFORMATION
Service/Technical Assistance
If you experience any problems with the installation
or operation of your unit, contact your local Roundup
Authorized Service Agency.
Fill in the information below and have it handy when
calling your Authorized Service Agency for assistance.
The serial number is on the specification plate located
on the rear of the unit.
Purchased From:
Date of Purchase:
Model No.:
Serial No.:
Mfg. No.:
IMPORTANT
A.J. Antunes & Co. reserves the right to change specifications and product design
without notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions, or replacements for previously purchased equipment.
OWNER INFORMATION (continued)

VERTICAL CONTACT TOASTER
4P/N 1010838 Rev. P 10/16
Burger King
In addition to the warnings and cautions in this manual,
use the following guidelines for safe operation of the
unit.
• Read all instructions before using equipment.
• For your safety, the equipment is furnished with
a properly grounded cord connector. Do NOT
attempt to defeat the grounded connector.
• Install or locate the equipment only for its intend-
ed use as described in this manual. Do NOT use
corrosive chemicals in this equipment.
• Do NOT operate this equipment if it has a dam-
aged cord or plug, is not working properly, or has
been damaged or dropped.
• This equipment should be serviced by qualified
personnel only. Contact the nearest Authorized
Service Agency for adjustment or repair.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
The following warnings and cautions appear
throughout this manual and should be carefully
observed.
• Turn the unit off, disconnect the power
source, and allow unit to cool down before
performing any service or maintenance.
• The toaster should be grounded according to
local electrical codes to prevent the possibil-
ity of electrical shock. It requires a grounded
receptacle with separate electrical lines pro-
tected by fuses or a circuit breaker of the
proper rating.
• Bread may burn. Therefore toasters must
NOT be used near or below curtains or other
combustible walls and materials. Failure to
maintain safe operating distances may cause
discoloration or combustion.
• When installing conveyor belt wrap, be care-
ful NOT to wrap it over the upper and lower
support rods or permanent damage to belt
will occur. Make sure belt wrap is positioned
UNDER the upper and lower support rods.
• Make sure both ends of belt wrap are aligned
evenly before installing belt wrap pin.
• Failure to use Release Sheets may result in
damage to the equipment and loss of war-
ranty coverage.
• Do NOT clean this appliance with a water jet.
• If supply cord is damaged, it must be replaced
by the manufacturer, its service agent, or a
similarly qualified person.
• All electrical connections must be in accor-
dance with local electrical codes and any
other applicable codes.
• WARNING, ELECTRICAL SHOCK HAZARD.
FAILURE TO FOLLOW THESE INSTRUCTIONS
COULD RESULT IN SERIOUS INJURY OR
DEATH.
- Electrical ground is required on this appli-
ance.
- Do NOT modify the power supply cord
plug. If it does not fit the outlet, have a
proper outlet installed by a qualified elec-
trician.
- Do NOT use an extension cord with this
appliance.
- Check with a qualified electrician if you
are unsure if the appliance is properly
grounded.
IMPORTANT SAFETY INFORMATION (continued)

VERTICAL CONTACT TOASTER
5
P/N 1010838 Rev. P 10/16
Burger King
20-5/16"
(515.95 mm)
3/4"
(19.05 mm)
21-11/16"
(550.85 mm)
24-3/8"
(620.65 mm)
10-3/4"
(273.05 mm)
9-3/4"
(247.65 mm)
14-5/8"
(371.48 mm)
Dimensions
SPECIFICATIONS
Electrical Specifications at Listed Voltages
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other appli-
cable codes.
WARNING
ELECTRICAL SHOCK HAZARD. FAILURE TO
FOLLOW THE INSTRUCTIONS IN THIS MANUAL
COULD RESULT IN SERIOUS INJURY OR DEATH.
• Electrical ground is required on this appliance.
• Do NOT modify the power supply cord plug. If
it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
• Do NOT use an extension cord with this appli-
ance.
• Check with a qualified electrician if you are
unsure if the appliance is properly grounded.
Electrical Cord & Plug Configurations
Model and
Mfg. No.
Voltage Watts Amps Hertz
VCT-2000HI
9210204,
9210207, &
9210211
220-240 3019-3593 13.7-14.9 50/60
VCT-2000HK
9210206
220-240 3019-3593 13.7-14.9 50
Model and
Mfg. No.
Description Configuration
VCT-2000HI
9210204 &
9210207
IEC-309, 16
Amp., 250 VAC.,
Pin & Sleeve
(Assembly Only).
VCT-2000HK
9210206
AS3112
Australian Plug
20 Amp., 250
VAC.
VCT-2000HI
9210211
16 Amp,
250 Volt
CEE 7/7 Plug

VERTICAL CONTACT TOASTER
6P/N 1010838 Rev. P 10/16
Burger King
WARNING
ELECTRICAL SHOCK HAZARD. FAILURE TO
FOLLOW THE INSTRUCTIONS IN THIS MANUAL
COULD RESULT IN SERIOUS INJURY OR DEATH.
• Electrical ground is required on this appliance.
• Do NOT modify the power supply cord plug. If
it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
• Do NOT use an extension cord with this appli-
ance.
• The toaster should be grounded according to
local electrical codes to prevent the possibil-
ity of electrical shock. It requires a grounded
receptacle with separate electrical lines pro-
tected by fuses or a circuit breaker of the
proper rating.
• Check with a qualified electrician if you are in
unsure if the appliance is properly grounded.
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other appli-
cable codes.
CAUTION
Bread may burn. Therefore toasters must not be
used near or below curtains or other combustible
walls and materials. Failure to maintain safe oper-
ating distances may cause discoloration or com-
bustion.
Unpacking
1. Remove unit and all packing materials from
shipping carton.
2. Open the included large box. It should contain
the following:
• Bun Chute (Figure 1)
• Bun Feeder (Figure 1)
• Two Release Sheets (Figure 1)
• Owner’s Manual
• Maintenance Card
• Authorized Service Agency Directory
3. Remove all shipping tape and protective cover-
ings from the unit and parts.
NOTE: If any parts are missing or damaged, con-
tact Antunes Customer Service IMMEDIATELY at
1-877-392-7856 (toll free in the U.S.) or 630-784-
1000.
Equipment Setup
Before placing the toaster into service, pay attention to
the following guidelines:
• Make sure power to the unit is off and the toaster
is at room temperature.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse the cord or plug in water.
• Keep the cord away from heated surfaces.
• Do NOT allow the cord to hang over edge of table
or counter.
• Connect the unit to the proper power supply.
Refer to the specification plate for the proper
voltage.
Assembling the Unit
NOTE: The factory has pre-installed a Release
Sheet over the Platen (Figure 1). Verify that it is
properly in place before proceeding.
1. Remove the Bun Chute and Bun Feeder from the
box and install (Figure 1).
IMPORTANT: Make sure Heat Shield is activat-
ing the Conveyor Safety Interlock Switch (Figure
1). The conveyors will not rotate unless the Heat
Shield is in place and switch is activated.
INSTALLATION
CAUTION
Failure to use Release Sheets may result in dam-
age to the unit and loss of warranty coverage.

VERTICAL CONTACT TOASTER
7
P/N 1010838 Rev. P 10/16
Burger King
Conveyor
Safety
Interlock
Switch
Bun Feeder
Heat Shield
Release
Sheet
Retainer
Clips
Bun Chute Assembly
connected over the
bottom rear support rod
Rear Conveyor
Cover Assembly
(with Roller
Tensioner)
Release
Sheet
Bun Chute
Platen
Front
Conveyor
Belt Chain
Rear
Cleated Belt
Wrap
Front
Cleated Belt
Wrap
Front Conveyor
Cover Assembly
Roller Tensioner
Rear
Conveyor
Belt Chain
Figure 1. VCT-2000 Toaster
INSTALLATION (continued)

VERTICAL CONTACT TOASTER
8P/N 1010838 Rev. P 10/16
Burger King
OPERATION
THICKNESS
THICKNESS











2 = 5/8" (15.9mm)
3 = 11/16" (17.5mm)
4 = 3/4" (19.0mm)
5 = 13/16" (20.6mm)
6 = 7/8" (22.2mm)
1 = 1/2" (12.7mm)
B = 3/4" (19.0mm)
F = 1" (25.4mm)
D = 7/8" (22.2mm)
E = 15/16" (23.8mm)
C = 13/16" (20.6mm)
A = 5/8" (15.9mm)
Figure 2. Bun Thickness Adjustment Controls
Operating Instructions
1. Set the Bun Thickness Adjustment Controls
(Figure 2) to desired setting.
NOTE: Recommended settings are “3” for heel and
“E” for crown.
2. Turn the unit on and allow the toaster to warm-up
for 30 minutes.
NOTE: The temperature display (Figure 3) will flash
“LO” until the toaster reaches its preset operat-
ing temperature. When “USE” appears, the unit is
ready to toast buns. If “USE” does not appear in
the window after approximately 30 minutes, contact
your Authorized Service Agency.
3. Drop Crowns into the front slot and Heels into the
rear slot (Figure 3).
NOTE: The cut sides of Heel and Crown must face
each other.
4. Toasted buns drop into the Bun Landing Area
(Figure 3).
5. Test at least 4 buns before putting the toaster into
service.
6. Turn the unit off when finished toasting for the
day and proceed with the daily cleaning in the
Maintenance section of this manual.
Temperature Adjustments
The VCT-2000 uses a Platen Heater and two Auxiliary
Air Heaters. The recommended temperature setting for
the Platen Heater is 600°F (315°C). The recommended
temperature setting for the Auxiliary Air Heaters is
400°F (204°C).
NOTE: The toaster is tested and shipped with the
heaters set at the recommended temperatures.
1
2
4
5
1 = 1/2"(12.7mm)
2 = 5/8"(15.9mm)
3 = 11/16"(17.5mm)
6 = 7/8"(22.2mm)
THICKNESS THICKNESS
1
2
3
4
6
6
5
4 = 3/4"(19.1mm)
5 = 13/16"(20.6mm)
3
Bun Thickness
Adjustment Control
(See Figure 2)
Bun Landing Area Power
Switch
Temperature
Controls
& Temperature
Display
Hi-Limit
Reset
Power
Cord
Figure 3. VCT-2000 Toaster
Heels
Crowns

VERTICAL CONTACT TOASTER
9
P/N 1010838 Rev. P 10/16
Burger King
AUXILIARY AIR HEATER TEMPERATURE ADJUSTMENT
1. Turn the unit on and allow the toaster to warm-up
until the display reads “USE”.
2. Press and hold both TEMP UP and TEMP SCALE
buttons until the display flashes the set point tem-
perature, then release (Figure 6).
3. Press the TEMP UP button to raise the set point
temperature or press the TEMP DOWN button to
lower the set point temperature.
NOTE: The maximum Auxiliary Air Heater set point
temperature is 400°F.
4. Release the button when the desired set point is
displayed.
NOTE: If no change in temperature is made within
5 seconds, the display reverts back to the previous
set point.
Hi-Limit Reset Button
A Hi-Limit Control turns off electrical power to the heat-
er and control circuits if the Platen Heater overheats.
To reset the control, allow 10-15 minutes for the Platen
Heater to cool, then locate the Reset Button at the rear
of the unit (Figure 3). Remove the black protective
cap, press the Reset Button, and reinstall the protec-
tive cap.
NOTE: If the Hi-Limit requires continuous resetting,
contact your Authorized Service Agency.
OPERATION (continued)
TEMPERATURE CONTROL PANEL
NOTE: The term “set point temperature” refers to
the desired temperature setting.
To display the actual Platen Heater temperature, pro-
viding it is over 440°F (227°C), press the TEMP UP
button.
To display the actual Auxiliary Air Heater temperature,
providing it is over 360°F (182°C), press the TEMP
DOWN button.
To switch the temperature display between Fahrenheit
(°F) and Celsius (°C), press and hold the TEMP
SCALE button for 5 seconds.
PLATEN HEATER TEMPERATURE ADJUSTMENT
1. Turn the unit on and allow the toaster to warm-up
until the display reads “USE”.
2. Press and hold both TEMP UP and TEMP DOWN
buttons until the display flashes the Platen Heater
set point temperature, then release (Figure 5).
3. Press the TEMP UP button to raise the set point
temperature or press the TEMP DOWN button to
lower the set point temperature.
NOTE: The maximum Platen set point temperature
is 600°F (315°C).
4. Release the button when the desired set point is
displayed.
NOTE: If no change in temperature is made within
5 seconds, the display reverts back to the previous
set point.

VERTICAL CONTACT TOASTER
10 P/N 1010838 Rev. P 10/16
Burger King
OPERATION (continued)
Table 2
Fault Codes
OLD STYLE
CONTROL BOARD
FAULT CODE
ON DISPLAY FAULT CODE DESCRIPTION
“HI” Flashes on
display
The platen thermocouple is disconnected
or open or the platen relay is shorted.
Call for service.
“HI” and “LO”
flashes at cold
start up
The auxiliary thermocouple is discon-
nected or open. Call for service.
“HI” and “USE”
flashes after 30
minutes of pre-
heat time
The auxiliary thermocouple is discon-
nected or open or the auxiliary relay is
shorted. Call for service.
“CHEC”
The electrical compartment ambient
temperature is above 140° F (60° C). All
heaters will shut off. Check for proper air-
flow. Call for service.
“PO”
The incoming voltage has dropped below
175 VAC. All heaters will shut off. Call for
service.
NEW STYLE
CONTROL BOARD
FAULT CODE
ON DISPLAY
POSSIBLE CAUSE(S)
Err 1 Failed Control Board (Call for Service)
Err 2 Failed Control Board (Call for Service)
Err 3
The programming dip switches were not
adjusted upon installation of the universal
control board. The dip switches must be
adjusted to match the toaster Mfg #. Refer
to document P/N 1011052 for specific set-
tings.
Err 4 Platen Thermocouple is shorted to chassis
ground (Call for Service)
Err 5 Platen Thermocouple is Loose or Discon-
nected or Open (Call for Service)
Err 6 Failed Control Board (Call for Service)
Err 7 Failed Control Board (Call for Service)
Err 8 Failed Control Board (Call for Service)
Err 9
The programming dip switches were not
adjusted upon installation of the universal
control board. The dip switches must be
adjusted to match the toaster Mfg #. Refer
to document P/N 1011052 for specic set-
tings. NOTE: If the dip switches were ad-
justed correctly, then the AC Isolator Board
or its wiring is faulty. (Call for Service)
Err 10 Failed Control Board (Call for Service)
CHEC
Ambient in electrical compartment has
exceeded 140 F (60 C). Check for proper
airow. (Call for Service)
Table 1
If the toaster control board
resembles the OLD style
shown here, refer to the
Fault Message in Table 1.
If the toaster control board
resembles the NEW style
shown here, refer to the
Fault Message in Table 2.

VERTICAL CONTACT TOASTER
11
P/N 1010838 Rev. P 10/16
Burger King
Daily
CLEANING THE BLACK AND SILVER RELEASE SHEET,
CONVEYOR BELT WRAPS, AND TOASTER
Tools Required:
• Heat-resistant gloves
• Clean towels
• Capital® Multipurpose Superconcentrate
• Sanitizer Solution
1. Turn the unit off, unplug the power cord, and
allow the unit to cool for 30 minutes.
2. Use heat-resistant gloves to remove the Bun
Feeder, Heat Shield, and Bun Chute (Figure 1).
Wipe them with a damp sanitized towel and allow
them to air dry.
3. Remove the Release Sheet and place it on a
clean, flat dry surface. Wipe the silver side
with a clean towel (or approved no-scratch
pad) dampened with Capital®Multipurpose
Superconcentrate (HSC) (or other approved
cleaner) immediately followed by a second clean
towel dampened with sanitizer. Allow it to air dry
before continuing.
4. Clean the black side of the Release Sheet using
the same process described in Step 3.
5. Open the front Conveyor Cover. Inspect the
Belt Wraps for tears or damage and replace if
necessary following the instructions on page
13 of this manual. If the belts are in good
condition, firmly wipe the black cleated Belt
Wrap from left to right and from top to bot-
tom with a clean towel (or approved no-scratch
pad) dampened with Capital® Multipurpose
Superconcentrate (HSC) (or other approved
cleaner) immediately followed by a second clean
towel dampened with sanitizer.
MAINTENANCE
WARNING
Turn the unit off, disconnect the power source,
and allow the unit to cool down 30 minutes before
performing any service or maintenance on the
unit.
CAUTION
To prevent damage to the unit, do not use abra-
sive cleaners on the Release Sheet or belt wrap.
Failed Belt Wrap - Worn.
Failed Belt Wrap - Torn
6. Close the front Conveyor Cover, then open the
rear Conveyor Cover, and clean the Belt Wrap as
described in Step 5.
NOTE: Belt Wraps should feel tacky after clean-
ing in order to grip the buns and pull them into the
toaster. If the Belt Wraps are slick, repeat Steps 5
and 6.
7. Close the rear Conveyor Cover, reinstall the Heat
Shield, and plug in the power cord. Turn the unit
on, count 10 seconds, then turn the unit off and
unplug the unit.
8. Open the rear Conveyor Cover again, clean the
newly exposed section of the Belt Wrap in the
same manner as before. Close the Conveyor
Cover.
9. Open the front Conveyor Cover again and clean
the newly exposed section of the Belt Wrap in the
same manner as before.
10. Close the front Conveyor Cover and wipe the out-
side of the toaster with a clean, damp, sanitized
towel.

VERTICAL CONTACT TOASTER
12 P/N 1010838 Rev. P 10/16
Burger King
Monthly
REPLACING THE BLACK AND SILVER RELEASE SHEET
NOTE: Depending on usage and level of cleaning,
the Release Sheet may last up to 45-60 days.
1. Remove and discard the Release Sheet.
2. Lay a new Release Sheet on a clean, dry surface
and fold it in half lengthwise. Then gently crease it
at the fold using only your fingers (see below).
3. Install the Release Sheet into toaster.
Fold over so
ends meet. Press Lightly
with finger to
form crease.
11. Install the Release Sheet by placing it over both
sides of the Platen with the crease centered on
the Platen.
NOTE: Extend the life of the Release Sheet by
rotating from the black side to the silver side on a
daily or weekly basis.
12. Install the Bun Chute so the hooks are over the
lower rear Support Rod. Install the Heat Shield
with the Release Sheet retainer clips securely
over the Release Sheet and Platen.
13. Reinstall the Bun Feeder and plug in the unit.
NOTE: Make sure the Heat Shield is activating the
Conveyor Safety Interlock Switch. The Conveyors
will not rotate unless the Heat Shield is in place
and the Conveyor Safety Interlock Switch is acti-
vated.
NOTE: Check the Release Sheet to make sure it
is not caught in the Conveyor. Additional release
Sheets can be obtained through your Authorized
Service Agency under P/N 7000249 (3-Pack) or
7000250 (10-Pack).
MAINTENANCE (continued)
CAUTION
Failure to use Release Sheets may result in dam-
age to the unit and loss of warranty coverage.
Figure 4. Removing Conveyor Belt
Rotation
Upper Support Rod
Large Link
P/N 0800121
Small Link
P/N 0800204
MEASURING CONVEYOR BELT
Facing the toaster, locate
the approximate center
point of the Conveyor
Chain. Pull the chain
away from the edge of
the toaster. Stand a U.S.
Dime, 11/16” (1.8 cm) coin
on end between the frame
and the chain. If the gap
is significantly wider than
the coin, REMOVE links as described below. Then,
measure the gap again to make sure it is not too tight.
Check the opposite side of the toaster using the same
measurements.
3. To shorten a stretched Conveyor Belt Chain,
remove one 1/2” link from the belt.
4. Reassemble the Conveyor Belt Chain onto the
sprockets as described below.
NOTE: If the belt is too short to be reassembled,
remove a second 1/2” small link and install a 3/4”
large link. This will shorten the belt by 1/4” overall.
WARNING
Turn the unit off, disconnect the power source,
and allow the unit to cool down before performing
any service or maintenance on the unit.
REMOVING CONVEYOR BELTS
After a period of time, the Conveyor Chain links will
wear and the chain will stretch, eventually skipping on
the sprockets. This is easily fixed by removing one or
more conveyor links from each side of the belt.
1. Perform steps 1-4 under Replacing Belt Wraps
on the previous page.
2. Disconnect the Conveyor Belt Chain by squeez-
ing any two links together and unhooking both
ends of one link (Figure 4).

VERTICAL CONTACT TOASTER
13
P/N 1010838 Rev. P 10/16
Burger King
Weld
Screws
Acorn Nuts
Spacers
Tensioner
Assy.
Tape
Figure 5. Replacing Roller Tensioner Assy.
2. Replace Tensioner Assembly and reassemble.
3. Make sure the spacers are placed inside the
Tensioner arm. The spacers are smaller than the
holes to allow the Tensioner to pivot freely.
MAINTENANCE (continued)
REPLACING CONVEYOR BELT CHAINS
1. Remove the old Conveyor Belt Chain.
2. Place the replacement Conveyor Belt Chain on
the top sprockets with hook ends down. Check
for correct positioning (Figure 4).
NOTE: The ends of the hooks must point down.
(Figure 4).
3. Wrap the Conveyor Belt Chain around lower
sprockets and hook both ends together.
NOTE: Make sure the Conveyor Belt Chain is
installed below the upper support rod and above
the lower support rod.
MEASURING ROLLER TENSIONERS
Measure the Roller Tensioner on both inner Conveyor
Covers (See below). The space between the inner
Conveyor Cover and bottom of the Tensioner wheel
should be 13/16” (2.1 cm) or the height of a U.S. Nickel.
Adjust or replace any damaged ones.
REPLACING ROLLER TENSIONERS
1. Remove the acorn nuts and old roller Tensioner
Assembly (Figure 5).

VERTICAL CONTACT TOASTER
14 P/N 1010838 Rev. P 10/16
Burger King
MAINTENANCE (continued)
2. Before installing new conveyor belt wraps, wipe
conveyers chain links with sanitized towel (see
owners manual for instructions). Pick belt up from
the center and feed ap end beneath yellow bar
and lower belt until the other end of the belt is on
the bottom of the toaster. Ensure the “Run Belt
This Direction” arrow follows the same directional
path as the wire belt. Feed belt from the bottom
through bottom yellow bar until both ends are ap-
proximately in the middle of the toaster.
3. Starting at a conveyor link in approximately the
middle of the conveyor chain, attach the top hook
of each clip to a conveyor link and gently push the
belt downward to attach the bottom of the clip to
the link directly below the top hook.
NOTE: There are 2 different size conveyor links,
ensure the clips are attached to the larger 3/4”
links, do not attached to small 1/2” links.
Replacing Belt Wraps
NOTE: Depending on toaster usage and how well
they are cleaned daily, the Belt Wraps may last in
excess of 6 months. Additional Belt Wraps may be
purchased from your Authorized Service Agency.
1. With power off and toaster cool, set crown and
heel compression knobs to 6 & F. Remove top
cover and both conveyor covers. Remove current
belts by either removing lacing pin or using scis-
sors or razor knife, carefully cut the belt free of
the wire, drive belt.
NOTE: Check conveyers chains for proper tension
and remove a link if necessary (see page 12).
4. Verify both clips on the belt wraps are secured to
the links on the conveyor chains. Then position
both ends of the new belt together and line up so
the lacing is even. Insert the pin to join both sides
of the belt together.
5. Verify belt alignment is even from side to side of
each belt. Reinstall both conveyor covers and
top cover. Set the compression knobs to 3 and E.
Plug in the power cord and turn the unit on.

VERTICAL CONTACT TOASTER
15
P/N 1010838 Rev. P 10/16
Burger King
MAINTENANCE (continued)

VERTICAL CONTACT TOASTER
16 P/N 1010838 Rev. P 10/16
Burger King
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing,
except when electrical tests are required. Use extreme care during electrical circuit tests. Live circuits will
be exposed.
Problem Possible Cause Corrective Action
Control Display flash-
es “LO” continuously.
Buns not toasting
properly.
Platen temperature is below 440ºF
(226ºC).
Allow the unit to warm up for 30 minutes and then
recheck. If the Control Display still reads “LO”,
contact your maintenance person or Authorized
Service Agency.
Failed Platen.
Failed Platen Solid State Relay.
Loose, burnt, or broken wires in
circuit.
Control Display
flashes “LO” continu-
ously. Buns Burn.
Failed Platen Thermocouple. Contact your maintenance person or Authorized
Service Agency.
Failed Control Board.
Temperature display
flashes “PH”
continuously.
The Heat Shield is not engaging the
Conveyor Safety Interlock Switch.
Reposition the Heat Shield so that it engages the
Conveyor Safety Interlock Switch.
Loose wiring between the phase
control and A/C isolator boards.
Contact your maintenance person or Authorized
Service Agency.
Control Display
flashes “PO”
continuously.
The power to the unit is below 190
Volts.
Turn the unit off and then back on. If problem
persists, check the power cord, plug, and outlet for
damage.
Failed Control Board. Reset the Circuit Breakers.
Failed Transformer. Contact your maintenance person, Authorized
Service Agency, or electrician.
Control Display
flashes “CHEC” con-
tinuously.
Control Compartment temperature is
above 140ºF.
Verify side vents on toaster are unblocked and not
near other heating appliances. After temperature
has dropped, turn the unit off, then back on to re-
start.If problem persists, contact your maintenance
person or Authorized Service Agency.
Failed Cooling Fan.
Failed Control Board.
Control Display
flashes “HI” continu-
ously. Buns burn.
Failed Platen Solid State Relay. Contact your maintenance person or Authorized
Service Agency.
Failed Control Board.
Failed Platen Thermocouple.
Control Display flash-
es “HI” continuously.
Buns not toasting
properly.
Loose Platen Thermocouple connec-
tion on Control Board or the Platen
Thermocouple is “open”.
Re-secure the Platen Thermocouple connection to
the Control Board. If problem persists, check the
Thermocouple for continuity.
Failed Control Board. Contact your maintenance person or Authorized
Service Agency.
Control Display
flashes “HI” & “LO” at
cold start up, then “HI”
& “USE” after 20-30
minutes.
Auxiliary Thermocouple is discon-
nected or “open”.
Reattach or replace the Auxiliary Thermocouple. If
the Control Display still reads “HI” & “LO” or “HI” &
“USE”, check Thermocouple for continuity. Contact
your maintenance person or Authorized Service
Agency.
Control Display
flashes “HI” & “USE”.
Auxiliary Heating temperature ex-
ceeds 420°F (215°C).
After toaster has cooled down, turn the unit off, then
back on to restart. If problem persists, contact your
Authorized Service Agency.

VERTICAL CONTACT TOASTER
17
P/N 1010838 Rev. P 10/16
Burger King
TROUBLESHOOTING (continued)
Problem Possible Cause Corrective Action
No Control Display. Unit not plugged in. Plug unit into the proper electrical outlet.
Hi-Limit control has tripped. Allow unit to cool and reset the Hi-Limit control. If
it trips again, contact your maintenance person or
Authorized Service Agency.
Circuit Breakers turned off or tripped.
Damaged electrical outlet, plug, or
cord. Power On/Off Rocker Switch
damaged.
Reset Circuit Breakers. If they trip again, check the
cord, plug, and outlet for damage.
Contact your maintenance person, Authorized Ser-
vice Agency, or electrician.
Conveyor does not
turn.
Safety Interlock Switch is not acti-
vated.
Reposition the Heat Shield properly.
Heat Shield is bent or damaged. Replace Heat Shield (P/N 0011528).
Damaged or missing Roller
Tensioner(s).
Adjust or replace Roller Tensioner(s).
Conveyor Belt/Chain has stretched.
Chain skipping on sprockets.
Measure and adjust the Conveyor Belt Chains as
described in the Maintenance section of this manual.
Motor Drive Chain came off
Sprocket(s).
Reinstall Drive Chain.
Drive Chain needs lubrication. Lubricate chain.
Drive Motor has overheated Allow unit to cool and check Conveyor(s) for ob-
structions or binding at sprockets. Measure and
adjust Conveyor Belt(s) as described in the Mainte-
nance section of this manual.
Drive Motor has failed. Contact your maintenance person or Authorized
Service Agency for service.
Buns not toasting
adequately.
Compression Settings are incorrect. Use the recommended settings. Set Heel to 3 and
Crown to E.
Temperature Setting is incorrect. Verify that the Platen (SP-P) is set to 600°F (320°C)
and the Auxiliary (SP-A) is set to 400°F (204°C).
For making changes in the Set point temperature,
see the Installation section of this manual.
Release Sheet is worn or needs
cleaning (replace every 4-6 weeks.)
Inspect Release Sheet for cleanliness, worn sports,
tears, or wrinkles. Clean or replace Release Sheet
as described in the Maintenance section of this
manual.
Belt Wraps are worn or need clean-
ing (replace every 3-6 months).
Replace or clean Belt Wraps as described in the
Maintenance section of this manual.
Belt Wraps are not tacky/sticky. Clean or replace Belt Wraps as described in the
Maintenance section of this manual.
Buns do not meet specifications. Contact your bun supplier.

VERTICAL CONTACT TOASTER
18 P/N 1010838 Rev. P 10/16
Burger King
(continued)
Problem Possible Cause Corrective Action
Crowns and/or Heels
must be forced into
the toaster. Buns
sticking and burn-
ing.
Belt Wraps not being cleaned prop-
erly.
Clean Belt Wraps as described in the Maintenance
section of this manual.
Conveyor Belt Wraps are not tacky/
sticky (replace every 3-6 months).
Clean Belt Wraps. If the Belt Wraps are too worn,
replace them as described in the maintenance sec-
tion of this manual.
Belt Wraps are dirty, worn, or dam-
aged (replace every 3-6 months).
Clean or replace Belt Wraps as described in the
Maintenance section of this manual.
Release Sheet is not being cleaned
properly.
Clean both sides of the black and silver Release
Sheet as described in the Maintenance section of
this manual.
Release Sheet is not being reversed
as required.
Reverse the Release Sheet or replace Release
sheet as described in the Maintenance section of
this manual.
Release Sheet is dirty, worn, or
damaged (replace every 4-6 weeks).
Clean or replace Release Sheet as described in the
Maintenance section of this manual.
Conveyor Belt Chains are skipping
on Sprockets.
Measure and adjust the Conveyor Belt Chains as
described in the Maintenance section of this
manual.
Safety Interlock Switch is not being
activated by the Heat Shield.
Heat Shield is ajar. Reposition Heat Shield.
Heat Shield is damaged. Replace if necessary. If
the Safety Interlock Switch is damaged, contact
your maintenance person or Authorized Service
Agency for service.
Belt Wraps slipping over Conveyor
Belt Chains.
Remove Belt Wraps and clean the Conveyor Belt
Chain links and Belt Wraps as described in the
Maintenance section of this manual.
Roller Tensioner(s) damaged or
missing.
Reinstall or replace Roller Tensioner(s) as described
in the Maintenance section of this manual.
Drive Motor stalls intermittently. Contact your maintenance person or an Authorized
Service Agency for service.
Compression Settings are incorrect. Use the recommended settings. Set Heel to 3 and
Crown to E.
Buns are not inserted into the toast-
er properly.
Buns must be inserted with the cut sides facing
each other on the correct Heel or Crown side.
New Conveyor Belt
Wraps do not fit.
Compression Settings are incorrect. Set Compression Knobs to 6 and F when replac-
ing Belt Wraps or when adjusting Conveyor Belt
Chains.
Belt Wraps not installed correctly. Install Belt Wraps inside the Conveyor Support
Rods with the “zipper flap” exposed and hanging
down.
Using incorrect or damaged Belt
Wraps.
Replace with OEM P/N 7000416 only.

VERTICAL CONTACT TOASTER
19
P/N 1010838 Rev. P 10/16
Burger King
Problem Possible Cause Corrective Action
Toaster makes unusu-
al sounds.
Compression Settings are too tight. Set Compression Settings to the correct (or larger)
setting.
Conveyor Belt Wrap is installed
incorrectly.
Belt Wraps must be installed as described in the
Maintenance section of this manual.
Belt Wrap Pin rubbing on housing. Center the Pin in the Belt Wrap “Zipper.”
Roller Tensioner(s) bent or missing. Measure, adjust, or replace the Roller Tensioner(s)
as described in the Maintenance section of this
manual.
Conveyor Belt Chains have
stretched.
Measure and adjust the conveyor Belt Chains as
described in the Maintenance section of this
manual.
Conveyor Belt Chains adjusted
incorrectly.
Sugar and/or Carbon has accumu-
lated inside the Conveyor Belt Wrap
and between the Conveyor Belt
chain and Tensioner Slide Rails.
Remove Belt Wraps, Clean conveyor Belt Chain
links just as you clean the Belt Wraps daily, and
then clean the Slide Rails on the Tensioners. Next,
clean the Belt Wrap on both sides before reinstall-
ing it.
Motor Drive Chain needs lubrication. Lubricate the Drive Chain carefully at least once a
year.
A Conveyor Shaft bearing is binding
or worn.
Contact your maintenance person or Authorized
Service Agency for service.
TROUBLESHOOTING (continued)

VERTICAL CONTACT TOASTER
20 P/N 1010838 Rev. P 10/16
Burger King
REPLACEMENT PARTS
Parts Identification
Fan Blade
Hi-Limit Control
(Manually Reset)
Hi-Limit
Capillary
Probe
Platen Relay
Rear Drive
Sprocket
Line Filter
Drive Chain
Rear Auxiliary
Air Heater
Safety
Interlock
Switch
Platen
Rocker
Switch
Auxiliary Air
Thermocouple
Drive Motor
Assembly
Temperature
Control
Platen
Thermocouple
Transformer
Front
Drive Sprocket
A/C Frequency
Board
Idler
Sprocket
Auxiliary
Relay
Auxiliary Air
Thermocouple
Front Auxiliary
Air Heater