AoFrio Network Pro ONE User manual
® is a registered Trademark of AoFrio Ltd.
AoFrio Ltd
www.aofrio.com
PRODUCT GUIDE
Network Pro ONE
Product Guide
Document #WT 9810_i1
Issue date: December 2023
1
Warnings
Warnings Important do’s and don’ts:
Installation
The Network Pro ONE is mains electricity powered and therefore the
installation should only be performed by people that have the
appropriate qualifications in the country of installation.
The Network Pro ONE must only be installed and configured by
trained and authorized staff. Please follow the instructions provided in
this Guide otherwise the warranty may be void.
•Only authorised and
appropriately qualifed staff
should install the Network
Pro ONE.
USB-C port
Do not connect anything to the USB-C port. The port is a non-
standard USB-C and is only intended to be used by AoFrio during
manufacturing. Connecting anything to this port may damage the
product and void the product warranty.
•Do not connect anything to the
USB-C port.
No serviceable parts
There are no serviceable parts inside the Network Pro ONE. Do not
attempt to open the housing. Opening of the electronics housing,
altering, or modifying the Network Pro ONE will invalidate the warranty
and damage the device.
•There are no serviceable parts
inside the Network Pro ONE.
•Do not open the housing.
Fit for purpose
The Network Pro ONE must only be used for the purposes and
functions described in this manual. While AoFrio may provide
technical support on suitable applications and configurations of the
Network Pro ONE (where such a relationship may exist), no liability,
responsibility or risk is accepted in determining if the Network Pro
ONE is fit for purpose for any particular application. No liability,
responsibility or risk is accepted by AoFrio for the operational function
of any particular installation or configuration.
•The Network Pro ONE
must only be used for the
purposes described in
this manual.
Cellular connection, ownership, and activation
The Network Pro ONE requires a cellular connection, either LTE-M or
2G to set up and upload data to the Cloud.
A cellular connection might not be available in all locations. The
presence of LTE does not guarantee LTE-M signal being available.
LTE-M is intended for low bandwidth Internet of Things (IoT) products
where LTE is for mobile high bandwidth applications.
Because this device is shipped in a non-active state, ownership is
established as part of the setup process where AoFrio adds the device
and owner to its database. Permission to manage pairing with other
AoFrio hardware can be granted through User Roles within AoFrio’s
User Manager software.
To use AoFrio’s Field app as part of the configuration process, the
Network Pro ONE needs to be activated to the database that you are
working in and registered in the Cloud. If not activated, then it’s
possible you won’t be able to see the device in the Field app’s list of
available devices.
•The Network Pro ONE requires a
clear cellular connection
•Each device needs to be
registered with AoFrio as part of
setup and activated to the correct
database
•Pairing requires additional user
role permissions through User
Manager.
2
Warnings Important do’s and don’ts:
Correct disposal
The Network Pro ONE is subject to EU Directive 2012/19/ EU
(WEEE) for e-waste. It may also be subject to other national
legislation for the safe disposal of e-waste.
The Network Pro ONE must not be disposed of in municipal
collections, it must be disposed of through an approved WEEE
collection point. Alternatively, Network Pro ONE may be returned to an
authorised AoFrio distributor at the end of its working life. Penalties
may be applicable for incorrect disposal, as specified by national
legislation.
The device contains a lithium battery. This may be hazardous if
incinerated or physically damaged. The circuit board may contain
hazardous substances which could affect health and the environment if
disposed of incorrectly.
Once the device’s battery is depleted, remove the device from
equipment and dispose of it according to local requirements.
Leaving Network Pro ONE installed in the equipment presents risks
due the potential for battery housing corrosion leading to chemical
leakage.
•The Network Pro ONE must
not be disposed of in
municipal collections; it must
be disposed of through an
approved e-waste collection
point.
•Safety warning: The Network
Pro ONE devices contain a lithium
battery. This may be hazardous if
incinerated or physically
damaged.
•Do not leave an old Network Pro
ONE installed in field equipment
after it has reached its end of life.
Vibration and impact
The unit must be installed in such a way as to be protected from
vibration and impact during operation. Exposure to impact and
mechanical shock, either in operation, installation, transportation, or
storage, may damage electronic circuits and housing components,
leading to premature failure, and may cause the Network Pro to
become unsafe. Damage caused by impact is not covered by warranty.
•Do not drop or install the Network
Pro ONE in locations with
vibration.
Continuous development
AoFrio undertakes to continuously develop and improve products and
services. The design and specification of Network Pro ONE and
contents of this manual are subject to change without notice. While
every endeavour is made to ensure that all specifications and
documents are current and complete, AoFrio accepts no liability,
responsibility, or risk due to omissions or changes caused by
continuous improvement and design changes. Users of this manual
should verify that they have the latest version of the information
(published on the AoFrio website www.aofrio. com) before proceeding.
•The design and specification of the
Network Pro ONE is subject to
change and new firmware may be
released without notice.
3
Introduction
The Network Pro ONE is one of the communications devices in the AoFrio Connect IoT system. It provides real-time
automated data acquisition for one asset from AoFrio SCS controllers, Monitors and Clicks installed in your assets in
the field, adding a cellular connectivity option to the existing portfolio of data acquisition solutions provided by
AoFrio.
Connectivity over the cellular network eliminates the need for site visits to acquire data from the asset fleet or update
the firmware on the device.
Network Pro ONE expands the portfolio of data collection
options for the AoFrio IoT system by adding all the
intelligence in the existing AoFrio Track app and SDK
portfolio for permanent deployment near the target AoFrio
IoT device.
•Cloud connectivity using LTE Cat M1 with 2G fallback
•BLE connectivity with a single asset
•Location tracking via Wi-Fi positioning
•Over the air updates for firmware and parameters
•“Just works” with existing AoFrio SCS Controller,
Monitor, and Click products
4
How it works
Network Pro ONE is an advanced communications gateway that collects data from the AoFrio IoT device within your
asset and uploads it to the AoFrio Cloud Platform. It connects to the entire suite of AoFrio Connect IoT devices
using Bluetooth. It then uploads all the data to the AoFrio Cloud using a cellular data connection.
5
Key features
Communications
Network Pro ONE is equipped with 2 different types of
radio connectivity:
•Bluetooth, for connectivity to AoFrio IoT devices
•Cellular, for internet access to enable data uploads
to the AoFrio Cloud.
Bluetooth
The device is fully compatible with the AoFrio Connect
IoT system and uses Bluetooth to acquire data from a
single asset.
Cellular connectivity
Network Pro ONE is equipped with a global cellular
module that provides connectivity using LTE Cat M1
with a 2G fallback. Cellular SIMs are installed at the
time of manufacture and the data plan is managed by
AoFrio.
Battery
The device has a rechargeable internal battery that is
used for backup if the external power supply is removed.
The battery life is approximately 12 hours during which
time the Network Pro ONE will continue to operate fully as
if it was still connected to its external power supply.
Location Reporting
Wi-Fi positioning is used to help determine the location
of the Network Pro ONE, and therefore also the cooler it
is paired with. WiFi is not used to transfer data, i.e.,
Network Pro is not capable of establishing a WiFi
connection.
Field app
The AoFrio Field app includes functionality that allows
the Network Pro to run a self-test and display the test
results to the Installer.
This means that the Installer can ensure that the system
is fully functional before they leave the site. Refer to the
separate Installation Guide document for the Field app
usage guide.
Remote Setpoint control
For seasonal changes and on demand energy savings, you
can change the Setpoint Temperature of a cooler equipped
with a SCS Controller and a paired Network Pro ONE
using the remote asset management feature in the AoFrio
web portal.
Report app
The AoFrio Report app now includes features for
management of Network Pro ONE, the cooler, and the
AoFrio IoT device it is connected to. Refer to the Report
app section in this document for more information.
6
What do you need
•AoFrio Network Pro ONE
•AoFrio AC to DC power supply
•Hardware (screws, cable ties, tape etc) to mount the Network Pro ONE and AC/DC power supply
Product label & QR code
The Network Pro ONE product identification label contains product information and a QR code.
These include the model and part number as well as all
compliance requirements and marks. The QR code can be
scanned by users to connect to the device using the AoFrio
IoT apps and digital toolkit. An additional copy of the QR code
is supplied as a sticker for mounting on the asset exterior.
7
Installation, commissioning, and verification
Stage
Details
Shipping
Network Pro ONE ships from the factory in a deactivated state which ensures that its
backup battery is not in use and there are no radio emissions during transport. The
device only activates when external power is applied to it.
The SIM card installed in each device is appropriate for the country where it will be used.
SIM card activation
Typically, the SIM card will be activated during the Network Pro ONE and/or asset
supply chain process.
If the SIM remains inactive prior to the asset's field installation, it will be activated if the
Network Pro ONE is paired with a device using the AoFrio Field app. This may take
several days depending on the scenario and timing. Refer to the Network Pro ONE
Installation Guide.
Installation & mounting
Refer to the Network Pro ONE Installation Guide.
Commissioning &
configuration
On first power-up Network Pro ONE will attempt to connect to the cellular network and
the AoFrio Cloud and download configuration and commissioning information. This
will happen automatically and will allow the Network Pro ONE to know which AoFrio
IoT device to track.
Only AoFrio Connect IoT devices associated with the same customer database will be
allowed to connect to the Network Pro ONE.
Network Pro ONE will also check for any new firmware updates at start up, and then
every 24 hours.
Verification
The AoFrio Field app can be used to verify the correct operation of Network Pro
ONE. Refer to the Network Pro ONE Installation Guide.
Operating modes
Normal operation
During normal operation, Network Pro ONE will perform
the following tasks:
•Check-in to the AoFrio Cloud every 24 hours
to determine if new firmware or configuration is
available for download.
•Acquire data from the AoFrio IoT device that it has
been paired with. Data will be uploaded to the
AoFrio Cloud periodically, typically at least every
24 hours.
•Listen for alarms from the paired AoFrio IoT device
and upload data to the AoFrio Cloud immediately if
high priority alarms have been configured.
Battery powered operation
The device has a rechargeable internal battery that is
used for backup when external power is removed.
•If fully charged the backup battery will continue to
operate the Network Pro ONE for approximately
12 hours.
•When operating from the backup battery the
Network Pro ONE will continue to acquire data
from Connect IoT devices and send data to the
AoFrio Cloud until the battery is depleted.
•Once the battery is depleted the Network Pro
ONE will turn off.
•Network Pro ONE will reactivate once
reconnected to external power and then acquire
and upload data from the paired IoT device as
normal.
•The backup battery will take 5-6 hours to fully
charge from a fully depleted state.
8
Report app
The Report app includes features that enable the management of Network Pro devices and the Connect IoT devices
that it is connected to:
•See the Network Pro ONE details including the outlet where it is installed, the installation address,
when it last uploaded data to the AoFrio Cloud and other details.
•List the asset the Network Pro ONE is paired with and click through to the asset’s details.
•Search Network Pro devices by Network Pro serial #, Customer ID, Outlet name or Cooler asset #.
For full details of functionality, go to the section System, then click Tutorial Videos within the Report app.
•Access - Access to Network Pro ONE features inside Report app are controlled by your Role settings within the
AoFrio User Manager app. If your Role type does not include the Network Pro ONE permissions, then you will not
have access to the feature.
•Version - Network Pro ONE features are available in version 4.19.122 or later of the Report app. Check the
version from the banner within the Report app itself.
9
Report app feature Details / Screenshots
Access all the Network
Pro devices in the
customer account.
1. In the left-hand menu, click System, then click AoFrio Network Pro ONE.
List of all Network Pro
connections in the
customer account
1. In the left-hand menu, click System, then click AoFrio Network Pro.
2. Select a Network Pro serial number to see details for the Network Pro
and all Connect IoT devices it has connected to.
Details include:
•Total registered Network Pro devices
•Total active Network Pro devices
•Number of coolers tracked within the time period selected
•Power
•Cellular Signal Strength
•Firmware Version number
3. (Optional) Filter connected devices. By default, the list will show the devices it
has connected to in the past 30 days, but you can adjust this to show just the
last 3, 7, or 14 days. A checkbox is also available to show ALL coolers that the
Network Pro has connected to in its life. You can also filter by:
•Last upload – the last time that the Network Pro uploaded data for
the cooler to the AoFrio Cloud.
•Last data – the timestamp of the last datapoint that was received from
the cooler.
Export option that lists
all Network Pro devices
and the coolers they
have tracked as a
downloadable CSV file.
1. In the left-hand menu, click System, then click AoFrio Network Pro.
2. Click Export to generate a CSV file.
10
Report app feature Details / Screenshots
Search by Network
serial number,
customer ID, outlet
name, or cooler
asset number
1. In the left-hand menu, click System, then click AoFrio Network Pro.
2. Select a Network Pro serial number to see details for the Network Pro and all
Connect IoT devices it has connected to.
3. Enter your search into the Search box. The list of Network Pro’s will dynamically
update as you add additional search criteria.
11
Over-the-Air (OTA) Firmware updates
AoFrio will update the Network Pro ONE firmware when necessary. Firmware updates are performed Over-the-Air
(OTA) via the cellular network, enabling new functionality, improving product performance and/or resolving any
product issues.
AoFrio Support staff will only deploy new firmware after comprehensive testing has been completed. Customers may
not be notified of new firmware deployments ahead of time.
Network Pro ONE will check the AoFrio Cloud every 24 hours for firmware updates and will download any new version
of firmware that is available.
During an OTA update:
•Network Pro ONE will not be servicing other tasks i.e., reporting of alarms and sending data from AoFrio IoT
devices to the AoFrio Cloud will be deferred until the firmware update has completed.
•If external power is lost during the OTA update process the cellular connection could be dropped and when
external power is reconnected the OTA process will restart again.
Once Network Pro ONE has downloaded the new firmware it will restart and be offline for a few seconds before
checking into the AoFrio Cloud again.
Dimensions
12
Technical Specifications
Specifications
AC/DC Power Adaptor
•Input 100-240V AC, 50/60Hz, 0.8A,
1m cable
•Output 5V DC 2.0A, 2m cable
Network Pro ONE
•Input 4.5V – 6.4V DC, 300mA max
Cellular communications LTE Cat M1 with 2G (GPRS) fallback
Cellular bands B1, B2, B3, B4, B5, B8, B12, B13, B18,
B19, B20, B25, B28, B39
Connectivity Bluetooth (BLE 4.1)
Wi-Fi (Geo-location only) 2.4GHz, 802.11 b/g/n
Battery 750mAh, 3.7V, Li-Po (approx. 12 hrs full
product operation)
Status LEDs 1 x Power Status ; 1 x Battery Status.
2 x Cellular status
Connector/Interface 3.5mm 4 pole plug
Mounting method 2 x self-tapping screws or double-sided
adhesive pad
Ingress protection IP43
Operating temperature*-20°C to +60°C (-4°F to 140°F)
Storage temperature -20°C to +60°C (-4°F to 140°F)
Weight Main unit: 63g (2.2oz)
AC/DC Power adaptor: 188g (6.6oz)
Approvals†
*Backup battery charging only occurs between 0°C and 40°C
†NOM approval pending
15
www.aofrio.com
Network Pro ONE
Product Guide
WT9810, issue 1, December 2023
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