apivio Dexter IP330S User manual

Dexter
IP330S

To use the phone correctly and safely and prevent an
accident, it is essential for you to heed the warning and
information provided. Keep the manual in an easily
accessible place after read it for future reference.
- Please avoid installing in excessively hot, cold, dusty or
humid places or in locations with strong vibrations or
exposed to direct sunlight.
- Because the phone generates heat when it operates,
please do not install it in locations where heat resistance or
durability is low.
- Please do not use a damaged cord or plug, or loose outlet
to prevent fire or electric shock hazard.
- Please do not touch power outlet with wet hands.
It can cause the electric shock.
- Please do not locate it on inclined places. It may inflict
injury or break down by dropping.
Precaution when installing
- Any damages due to unauthorized disassembly and
intentional damages by users are not covered by the
warranty.
- Please do not pull the power plug and adaptor when you
unplug it.
- When the phone makes any strange noise, smell or
smoke, please unplug the power cable and immediately
contact service center.
- Please do not use the phone in places with flammable or
explosive materials.
- Please do not touch the phone with wet hands.
- Please do not use the phone for any other purposes
Precaution when using
- Please use dry and soft cloth when you clean the phone.
- Please do not use chemicals such as benzene, thinner or
etc.
- Please wipe the power plug with dry cloth if it is wet or
dusty.
It may cause the fire or electric shock hazard.
Precaution when cleaning
- It may result in some errors if you change specific settings
after the phone installed.
- Please give prior notice when you need to change the
settings.
Precaution when setting
USER PRECAUTION
Please read the instruction carefully to protect yourself and others from personal injury or damage to property.
2
PRECAUTION

3
CONTENTS
CONTENTS COMPONENTS
The components must be checked when the
package is opened. Please contact the store where
you purchased it if there are any missing items.
Body of IP330 Receiver with connecting cable
Lan cable
Power adaptor User’s manual
User Precaution
Components
About Phone
LCD Status
Installation
Networks Setting
Service Setting
Setting via WEB
Trouble Shooting
Basic Functions
Setting BLF Keys
How to Set Function Menu
Treatment before Disposal
Warranty
Damage Compensation
Product Specification
02
03
04
06
08
10
11
12
14
15
19
21
22
23
24
25
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4
ABOUT PHONE
ABOUT PHONE
Front
Allow you to call through handset.
Indicate status of network, message and etc.
Adjust volume
Attempt to call.
Call to use speaker phone
- Transfer a phone call to another telephone.
-
Allow to answer your incoming call from other phones.
Call to the latest dialed number.
Call to the registered phone numbers with each
button. (provide 6 memory dial keys)
- Allow you to answer another ringing phone
in the network.
- Apply the selected contents.
- Join 3 different people and call together at once.
- Cancel the selected contents.
Enter the number to call and character to
send message.
- Open setting menu.
- Turn to hold mode during call.
- Set the silent mode to mute your voice.
- Delete entered contents.
Transmit voice via microphone when you call
through speaker phone.
LCD screen
Volume
▲/▼
Pickup / Enter
Transfer / CFA
Redial
3way call /
Cancel
Numbers /
Characters
Memory dial keys
Menu / Hold
Mute / Delete
Call
Handset
Speaker phone
Microphone

5
ABOUT PHONE
Side Back
ABOUT PHONE

6
LCD STATUS CASES
LCD screen
No Status Explanation
Phone
connecting status
Time
Show the phone numbers
when it is registered correctly.
In case of failure,
show the error message.
Indicate present time.
Case 1 “No Service”
No Service
03/11/Fri, 10:00 03/11/Fri, 10:00
In this case, phone does not properly communicate with
IP-PBX.
- Causes 1. Network connection failure
2. Blocked by firewall(security equipment) port
3. Non registered account information
Case 2 “Check the account”
Check the account
In this case, the phone information on the IP-PBX is incorrect.
- Causes In this case, phone settings and IP-PBX settings
are different. Contact server manager to solve the
problem.
0701234567
LCD STATUS

7
CASES
Case 3 “IP address is duplicated”
Duplicated Addr
In this case, you use same IP address with other PC
or phone.
- Solution Check and properly change IP settings.
If there are any inquires,
please contact server manager.
Case 4 “Network connection problems”
LAN Disconnected
In this case, that cable line is not connected with LAN port.
- Solution 1. Check if the internet line is connected well
with LAN port.
2. Check if the router or switch is connected well
Case 5 “Starting”
apivio
Starting…
In case system does not start for more than 1 minute due to
IP setting problem.
- Solution 1. Press menu button and check IP setting.
Case 6 “IP is being allocated”
Searching DHCP
IP is not allocated for more than 1 minute with dynamic
IP setting.
- Solution 1. Check the router setting if you use router.
2. Contact with the network manager.
LCD STATUS

8
INSTALLATION
Connecting cables (Back)
How to install phone based on
internet environment
A. Customers who use directly connected optic fiber LAN.
1. Connect internet line of optic fiber LAN to LAN port.
2. Connect computer line to PC port.
3. Connect power adaptor.
A-1. How to connect optic fiber LAN to router
1. Connect internet line of optic fiber LAN to WAB port of router.
2. Connect LAN port of router to LAN port of phone.
3. Connect computer line to PC port.
LAN internet line
PC computer lineDC 5V Power
Power adaptor port
LAN connecting port RJ45
PC connecting port RJ45
Power adaptor port
LAN port
PC port
5V / 2A adaptor
100Mbps Ethernet interface (RJ45)
100Mbps Ethernet interface (RJ45) optic fiber LAN(internet) line
LAN internet line
PC Computer line
WAN
port
DC 5V Power
wire/wireless
router
INSTALLATION

9
INSTALLATION
How to install phone according to
internet using environment
B. Customers who use ADSL, VDSL or cable modem
1. Connect internet line to LAN ports of modem and Phone
2. Connect computer line to PC port
3. Connect power adaptor
* PPPoE setting is needed when ADSL is used.
B-1. Customers who use router with ADSL, VDSL, or cable modem
1. Connect WAN port and LAN port of modem
2. Connect LAN port of phone and router
3. Connect computer line to PC port.
4. Connect power adaptor.
* PPPoE setting is needed when ADSL is used.
optic fiber LAN(internet) line
wire/wireless
router
LAN internet line
PC computer line
DC 5V Power
WAN port
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
internet line
LAN internet line
PC computer line
DC 5V Power
WAN
port
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
ADSL, VDSL,
Cable modem
INSTALLATION

10
NETWORK SETTING
Detail settings according to protocol
1. How to use dynamic IP
- Press shortcut keys as shown below, and set dynamic IP
- “Dynamic IP” is set as default value.
Function Setup
Phone Setup
Wizard
Network DHCP
Network
2. How to use static IP
- Press shortcut keys as shown below, and move to
static IP setting
Enter IP address of your phone
and press confirm. You can
insert “.” to use “*” button.
IP address
192.168.0.100
Enter subnet mask address
and press confirm button
Subnet mask
255.255.255.0
Enter gateway address and
press confirm button
Gateway
192.168.0.1
Enter dominant DNS server
address and press confirm
button.
DNS1
164.124.101.2
Enter DNS sub-domain
address and press confirm
button.
DNS2
168.126.63.1
NETWORK SETTING

11
NETWORK SETTING SERVICE SETTING
Service (VoIP) detail settings
3. How to use PPPoE
- Press shortcut keys as shown below, and move to
PPPoE setting
ID
Enter ID and press confirm button.
Press menu button to swift input
mode to number or English
upper / lower case.
Password
Enter password and press confirm
button. Press menu button to swift
keyboard mode from number to
English upper / lower case.
MSS
1452
Default value is 1452.
Please do not change the value
and press confirm button.
1. LCD screen settings
Function Setup
Phone Setup
Press menu button and after
message is appeared on the LCD
screen as shown on the right,
press [4] button or move to menu
no.4 and press confirm.
Wizard
Network
Press [1] button or move to
menu no.1 and press confirm.
Wizard
Set the network settings according
to the network environment.
(For IP settings,
please refer “Network Settings”.
DHCP
After setting IP, enter user’s phone
numbers to use numeric keys
and press confirm button.
Phone
numbers
* If you forget your ID or password please contact service provider.
NETWORK SETTING

12
NETWORK SETTING
Phone settings Web settingsPhone settings Web settings
SERVICE SETTING SETTING VIA WEB
1. Check IP to use numeric keys of phone.
2. Enter http://IP address:8000 in the address
bar on your internet browser.
Password
ID
Displayname
Enter password to use numeric
keys and press confirm.
Press menu button to swift
keyboard mode from number to
English upper / lower case.
Enter authentication ID
to use numeric keys and
press confirm.
To use numeric keys, enter the
name and press confirm.
The name will be displayed on
LCD screen during waiting mode.
- If the display name is shown on the LCD screen,
service registration is completed.
- If the display name is not entered, phone numbers will be
shown on the screen.
3. Enter ID :user, Password :0000
Ex)If IP address of your phone is 192.XXX.XXX.XXX,
enter http://192.XXX.XXX.XXX:8000 in the address bar.
Enter ID :user,
Password :0000

13
SETTING VIA WEB
SETTING VIA WEB
Home Page of Managing Website
1
2
3
4
5
Dynamic IP setting
Fixed IP setting
PPPoE setting
DNS Server Setting
NAT setting

14
TROUBLE SHOOTING
Solution for simple issues
– Following issues may occur although the phone is working correctly.
Symptoms How to solve
1. I cannot use hold mode during call.
2. I cannot pickup calls from others.
- Please check hold during call setting on your phone. (Menu + 3+ 2)
- Group must be set to use pickup.
- Please ask the service manager about group setting.
- Please check if the pickup code is correctly entered.
3. Time is not shown.
- In this case, time is not downloaded from time server.
Server has to be replaced.
- To replace time server, please ask the service manager.
4. Ringtone is too quiet.
- Put down the receiver and press volume [ ▲/▼ ] buttons to adjust ringtone volume.
5. Caller’s voice is too quiet to hear.
- Pick up the receiver and press volume [ ▲/▼ ] buttons to adjust.
6. Incoming caller ID does not show.
- Additional service is required to apply.
Please ask the service manager.
7. There is background noise
during call.
- VoIP phone transmits voice over network.
There may be background noise according to the network conditions.
8. No-Service
- In this case, server is set incorrectly or OS does not accord with the service.
Please ask the service manager.
- Server cannot be connected due to the problems of network condition
or consistency.
Please ask the service manager and check.
TROUBLE SHOOTING

15
BASIC FUNCTIONS
Tip! Speed dial
Press button from phone numbers list. Press speed
dial number. Press last digit of the phone numbers for more
than 2 seconds.
Tip! Make another call during an ongoing call
Press [HOLD] button while you call and press another phone
numbers.
Pick up
the receiver Memory dialHang up the phone Call through handset Call through speaker phone Enter phone numbers Function button/Enter
Ringtones
Call through Handset Call through speaker phone
way 1way 2way 3way 4
Enter phone
numbers
Memory
dial
way 1way 2way 3way 4way 5
Enter phone
numbers
Enter phone
numbers
Memory
dial
Enter phone
numbers
Press [HOLD] button again to return to your previous call.
Enter phone
numbers
You can call through speaker phone as pressing phone
numbers and button.
While using speaker phone to call, sound can be cut off.
Tip! Simple dial
You can make a call by picking up the receiver right after
pressing phone numbers.
You can call the
phone numbers saved at
memory dial.
Enter speed
dial number Enter speed
dial number
during call make another call
Make a Call
BASIC FUNCTIONS

16
BASIC FUNCTIONS
Call through handset Call through handset
Answer a Call
Phone rings Phone rings
Tip! Answer another call during an ongoing call : In this case, hold during call function has to be set. After set the function,
press [HOLD] button to answer another call during an ongoing
call. Press [HOLD] button again to return to your previous call.
during
call answer the other call
another
incoming call
Phone book Call
You can also make a call as searching the
phone book and pressing button.
enter
name
select
phone
number
Add contact number
1. You can search and add contact from call log to your phone book. Maximum of 100 speed dials consisted of
2-digit numbers is provided. Ex) [00], [01], [02], ... [99]
2. Way to add contact from the phone book.
select speed dial number enter phone number enter name select phone number
BASIC FUNCTIONS

17
BASIC FUNCTIONS
Call log
Press [MENU] and [8–Call Log]. You can check the lists of outcoming,
incoming and missing calls.
Hold
- You can hold incoming call if you cannot answer the call.
- You can press [HOLD] button to answer another call during an ongoing call.
Press [HOLD] button again to return to your previous call.
Redial Mute
You can call to the latest dialed number. Press [MUTE] during an ongoing call to mute
your voice.
Pickup
The function allows you to answer another ringing phone in the network. To check ‘Pickup code’, you need to contact
the manager. Please refer page 19, Function Menu → Function Setup → Call Pickup.
Memory buttons(six speed dial keys)
- Save number : After entering phone numbers,
press memory button and the number will be saved.
- Change number : After entering phone number,
press memory button and the number will be replaced.
- Delete saved number : Please access managing web site to delete the saved numbers. (Refer to page 12)
search
for lists
BASIC FUNCTIONS
search for lists memory button
to store

18
BASIC FUNCTIONS
Conference call
Allow you to join 2 different people and call together at once through ‘Make another call during an ongoing call’
and ‘Hold during call’.
(Method 1) Make another call during an ongoing call (Method 2) Answer another call during an ongoing call
Adjust volume
1. Adjust call volume : Put down the receiver and press volume[ ▲/▼ ] buttons to adjust ringtone volume
2. Adjust ringtone volume : Pick up the receiver and press volume[
▲/▼ ] buttons to adjust.
3. Adjust speaker volume : Press speaker phone button and press volume[
▲/▼ ] buttons to adjust.
Enter phone number to call
during call make another call
Transfer
Allow you to transfer a call to another telephone in group.
(Method 1) Transfer after call
You can call the other person and inform about the call which you will transfer.
(Method 2) Transfer directly
Transfer call to another person directly.
enter phone
numbers to
transfer
during call
inform about the call
enter phone
numbers to
transfer
during call
another incoming call answer the another callduring call
BASIC FUNCTIONS

19
BASIC FUNCTIONS
BASIC FUNCTIONS
Call wating
Allow you to answer another call during an ongoing call
(How to set)
Auto prefix
Set to add the area code automatically when you enter phone numbers.
Please contact the manager first to set auto add area code because exceptional rules of the function have to be set.
(How to set)
enter
area code
Ring type
Allow you to find and change ringtones easily.
search for
ringtones
(How to set)
another incoming call answer the another callduring call
(How to receive)

20
Setting BLF(Busy Lamp Field)Keys
BLF displays call status of saved phone numbers with six LED buttons.
BLF keys can be set up either by phone or by managing website.
SETTING BLF KEYS
Setting BLF by the managing website
①Access to the managing website.(Refer to page 12)
②Select Function Setup → DSS/BLF Key
③Input the phone number for a BLF key, and then change the Usage to BLF
④Click Save button to save the settings.
*This page is only applicable for IP-330s BLF version.
Setting BLF by Phone
- Save number : After entering phone numbers,
press BLF key and the number will be saved.
- Change number : After entering phone number,
press BLF key and the number will be replaced.
- Delete saved number : Please access managing web site to delete the saved numbers.
(Refer to page 12)
Input
BLF number select #2
a memory
to save