Aqua One - Guarantee 1 + 1 Year
About this Guarantee
The Manufacturer or Distributor, of Aqua One goods, is collectively known herein as “Aqua One”. Please refer to contact details forAqua One below or on the
applicable Aqua One website. Any product that is covered by its own Guarantee (as enclosed with the product) is subject to the conditions of that Guarantee.
The benefits given to the purchaser, under Guarantee, are in addition to all other statutory rights and remedies which the purchaser has in respect of goods
under legislation in the applicable country of purchase. This Guarantee shall not affect any such rights and should be read subject to such legislation.
1.0. Terms and Conditions of Guarantee.
1.1. Aqua One warrants to the purchaser, for 1 Year from date of original purchase, to repair or replace goods where fault is found due to defective materials or
faulty workmanship and where goods do not operate in accordance with the instructions.
1.2. All claims for repair or replacement must be made at place of purchase.
1.3. The original and dated Proof of Purchase (receipt) must be supplied with all goods claims. Please also provide this Guarantee where possible.
1.4. The Guarantee covers theAquarium against gluing breakdown resulting in leakage.
1.5.All goods subject to claim under Guarantee should be prepared for transportation in the original packaging or other comparable packaging which offers the
same degree of protection.
1.6. Where goods are repaired or replaced under Guarantee, these goods are Guaranteed for the remainder of either the original Guarantee or Extended
Guarantee period.
1.7. Where claims on inspection reveal goods are in normal working order, Aqua One will request reimbursement of all reasonable costs incurred.
2.0. Other Terms and Conditions – Extended Guarantee
2.1. The Extended Guarantee period is for an additional 1 Year and commences on expiration of the standard guarantee period.
2.2. Application for Extended Guarantee is FREE of any registration cost to the purchaser on completion of the Extended Guarantee questionnaire which is
found on the applicable Aqua One website (refer below).
2.3. Upon receipt and acceptance of the questionnaire, Aqua One will forward (by way of email) a Certificate of Extended Guarantee to the purchaser.
2.4. For more information on how we collect, hold, use and disclose personal information provided to us, please refer to our Privacy Statement on theAqua One
websites or write to our Privacy Officer, in your country of purchase.
2.5. Where Aqua One determines goods are being used in a manner contrary to the instructions, specifications or this Guarantee, Aqua One reserves the right
to terminate Extended Guarantee for such goods and will provide written notice to the purchaser.
3.0. Exclusions and Limitations
Where permitted by local law, the following exclusions and limitations apply in regard to Guarantee:
3.1. Glass breakage, for whatever reason caused after Aquarium purchase.
3.2. Goods claims where fault is due to, but not limited by a) misuse b) neglect c) abuse d) fire or flood e) normal wear and tear f) accidental breakage g) Acts
of God h) mains voltage fluctuation or supply problems i) connection to any voltage other than what is stated on the rating plate j) modification or tampering to
electrical cord or plug, k) vermin, insects or foreign object l) liquid spillage or submersion of goods not designed to sustain such use or duress.
3.3. Where inspections reveal goods are in normal working order including where noise or vibration is consistent with normal goods operation.
3.4. Attempted repairs or modifications by unauthorised persons, including but not limited to the drilling of holes in the aquarium glass by unauthorised persons.
3.5. Where the goods factory rating plate has been removed, altered, damaged or is rendered illegible.
3.6. Where goods are not installed, operated or maintained in accordance with Aqua One’s goods instructions, specifications or this Guarantee.
3.7. Replacement or repair of worn consumables or replacement of lost goods, parts or components.
3.8. Costs associated with goods transportation, removal, installation, postage or cost of insurance.
3.9. Any damage incurred whilst installing, transporting or moving the goods.
3.10. Subject to certain local statutory rights and obligations to the contrary, and this guarantee shall not affect those rights or obligations, where, to the full extent
permitted by law: 1. all express and implied warranties and conditions under statute or general law, are expressly excluded andAqua One, where permitted, will
limit liability as follows and at Aqua One’s option to: in regard to goods either a) the replacement of goods or supply of equivalent goods b) the repair of goods
or the cost of replacing the goods or of acquiring equivalent goods OR in regard to services either c) the re-supply of services d) the cost to re-supply services.
2. Aqua One will not be liable for any loss or damage, including consequential loss or damage either directly or indirectly, or for any incidental expenses, of any
kind, and in any way whatsoever.
The additional 1YearExtended Guarantee applies when youREGISTERonline
withAqua One. Register your Extended Guarantee atwww.aquaone.com.au
(1) we recommend the use of an Aqua One Cabinet (sold separately) as specially designed to suit the Aqua One Aquarium purchased.
(2) consider total weight of all items such as: Aquarium, cabinet, water, filtration, gravel/substrate, decorations and other equipment.
(3) consumables include items such as filter media/cartridges, impellers and shafts, light tubes, lamps, bulbs and starters.
(4) due to the extremely fragile nature of glass and glass being the main component of an Aqua One Aquarium, we strongly recommend that you advise your insurer and consider
adding this item to your policy.
(5) When moving the Aquarium from its original or subsequent set-up location/s the following should be adhered to prior to moving the aquarium: remove all aquatic fish, animals
or plants, filtration, gravel/substrate, decorations, other equipment mounted on or in the aquarium and ALL water. Also separate the Aquarium from the Aquarium cabinet or similar
household item.
This Aquarium is designed to help simplify general fish keeping.Please note, some specialist fish and aquatic animal or plant keeping require certain consid-
erations, prior to purchase, to ensure proper and successful Aquarium keeping.Therefore, Aqua One recommends, at time of Aquarium purchase, that
you consult with your Aqua One Retailer in regard to the suitability of this product for the types of fishes, aquatic animals or plants you may wish
to keep. Special consideration should also be made in regard to filtration, aquarium heater and lighting requirements to ensure they are specific to your
application.
Aqua One may be contacted in:
Australia
Kong's (Aust.) Pty. Limited
PO Box 863,Ingleburn
1890 NSW Australia
www.aquaone.com.au
Aqua OneAquariums Gen5 Version 120090810
Attention!
The Aqua One Aquarium purchased must be installed upon a level surface and weight bearing cabinet and there upon level
and load bearing flooring (using a level is recommended). The purchaser must consider the total weight of all items when
installing an Aquarium which could be up to 1200kg dependant on the model and accessory items chosen. Consider this,
IL of water = 1kg weight.
GB