Aquacal AutoPilot PoolSync Service manual

Owner's / Installation Manual
INSTALLER: This document is the Purchaser's property and is to remain with the
equipment owner.
LTP0160 REV 2.0
Important!
This manual covers the installation and operation of the PoolSyncTM device.
Read this manual and product labels before installing or operating this equipment.

2

Table of Contents
Safety Information
Safety Information 1
General Information
Contacting AquaCal AutoPilot, Inc. 2
How Your PoolSyncTM Works 2
Control Panel Overview
User Display 3
Reset Button LED 3
Service Mode Button LED 3
Service Access and Setup Button LEDs 3
Installation
Wiring to a PoolSyncTM Ready Device 4
ChlorSync® Wiring 4
AquaCal® Heat Pump Wiring 6
ChlorSync® and AquaCal® Heat Pump Combination 8
Downloading the PoolSyncTM App 11
11
11
Connect the PoolSyncTM to the WiFi
Discover Connected Equipment
Mounting the PoolSyncTM 11
Troubleshooting
Troubleshooting 12
Reference
FCC Compliance 13
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SAFETY INFORMATION
Safety Information
IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety
precautions should always be followed, including the following:
READ AND FOLLOW ALL INSTRUCTIONS
lFollow all state provincial and NEC (National Electrical Codes)
and applicable CEC (Canadian Electrical Codes) unless local
guidelines supersede.
lFor personal safety, and to avoid damage to equipment, follow
all safety instructions displayed on the equipment and within this
manual.
lShould you suspect your unit is not performing properly, refer to
the Troubleshooting section in this manual to determine if
service is required.
lWarranties will be voided if the PoolSyncTM has been improperly
installed. Failure to properly operate, maintain or repair the
PoolSyncTM will void the factory warranty.
SAFETY SIGNALS
Throughout this manual, safety signals are
placed where particular attention is required.
WARNING - Failure to heed the following
may result in permanent injury or death.
CAUTION - Failure to heed the following
may result in equipment damage.
WARNING - Failure to heed the following may result in
permanent injury or death.
lRISK OF ELECTRICAL SHOCK - Disconnect all AC power
when installing or servicing this system. Follow all state, local,
and National Electrical Codes (provincial and Canadian
Electrical Code(s) if applicable). Use copper conductors only.
lRISK OF ELECTRICAL SHOCK - This product must be
installed and serviced by a contractor who is licensed and
qualified in pool equipment. Before installing this product,
read and follow all warnings that accompany this product .
lPERSONAL SAFETY HAZARD – Failure to follow warning
notices and instructions may result in personal injury or death.
SAVE THESE INSTRUCTIONS

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GENERAL INFORMATION
Contacting AquaCal AutoPilot, Inc.
If you need to contact AquaCal AutoPilot, Inc. for questions,
service, or parts, please have your model and serial number of the
equipment being controlled by the PoolSyncTM available. Also have
the name of your installer and date of your equipment’s
installation. Please refer to our website for the latest manual
revisions, additional information, and helpful service advice.
Website www.autopilot.com
www.aquacal.com
Phone [phone]
Fax [phone]
Address
AquaCal AutoPilot, Inc.
2737 24th Street North
St. Petersburg, FL 33713, USA
How Your PoolSyncTM Works
The PoolSyncTM is a communication device that allows the user to
view and control PoolSyncTM Ready devices via the PoolSyncTM
iOS or Android app.
The controller device is connected to the PoolSyncTM Ready
equipment by a four (4) wire connection using an RS485 protocol.
When paired with the PoolSyncTM device, advanced functionality
and control of the PoolSyncTM Ready equipment will be available.
The ChlorSync®chlorinator:
lView current salt level and water temperature
lSee how much salt to add, when needed
lReceive a notification when the cell needs to be cleaned
lBe alerted should the unit need attention
lChange the chlorine output percentage
lActivate or deactivate 24 hr Boost mode
lView remaining cell life
lEnable / disable pool cover control
The AquaCal®heat pump:
lView current water temperature
lChange desired temperature
lChange modes (when applicable) - Off / Heat / Cool / Auto

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CONTROL PANEL OVERVIEW
User Display
PoolSyncTM Label
Figure 1
Reset Button LED
Pressing this button will allow the PoolSyncTM to be reset.
lBlinking: Indicates the PoolSyncTM unit is Offline and not
connected to the network.
lFading: Indicates the PoolSyncTM is connected to the local home
router.
lSolid: Indicates the PoolSyncTM is connected to the Cloud.
Service Mode Button LED
Indicates the unit is in Service Mode.
lBlinking: Indicates there may be a communication error.
lSolid: Indicates your system is being serviced and user control
is disabled.
Service Access and Setup Button LEDs
lFading: This will allow a service technician to use the
PoolSyncTM as an access point when setting up all PoolSyncTM
Ready equipment.
lSolid: Indicates the unit is in setup mode and ready to be
connected to the home network.

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INSTALLATION
WARNING - Failure to heed the following may result in
permanent injury or death.
lRISK OF ELECTRICAL SHOCK - Disconnect all AC power
when installing or servicing this system. Follow all state, local,
and National Electrical Code(s) (provincial and Canadian
Electrical Code(s) if applicable). Use copper conductors only.
lRISK OF ELECTRICAL SHOCK - All electrical connections
should be made by a licensed electrician or certified electrical
contractor.
CAUTION - Failure to heed the following may result in
equipment damage.
lImproper wiring will cause damage to the equipment. Damage
resulting from improper wiring will void the unit's warranty.
lFailure to follow instructions may result in property damage.
The PoolSyncTM must be installed and operated as specified.
Failure to do so will void the equipment warranty.
Wiring to a PoolSyncTM Ready Device
The unit is equipped with a four-conductor cable that will connect
to your PoolSyncTM Ready pool equipment. The correct wiring
sequence must be followed to ensure your unit will communicate
with the PoolSyncTM Ready products.
ChlorSync®Wiring
1. Turn off power to the ChlorSync®unit.
2. Remove the power center cover and the grommet in one of the
available openings on the bottom of the box.
3. Insert the strain relief provided with the PoolSyncTM device.
Route the antenna wire thorough the strain relief and into the
power center.
4. There is one (1) - four position connector and two (2) - two
position connectors located on the front of the board for wiring
compatible devices. Remove the four (4) position connector by
pulling up on the black plastic body.
5. Connect the stripped end of the wires to the corresponding
terminal on the PCB connector as shown in the diagram on the
following page.
6. Verify the wires are firmly held in place by gently pulling on the
wire.
7. Replace the connector onto the PCB header pins. Be sure to
align correctly.
8. Tighten the strain relief, replace the power center cover and
restore power to the unit.

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lBlack wire from PoolSyncTM to BLK (or GND)
lYellow or White wire from PoolSyncTM to YEL (or A)
lGreen wire from PoolSyncTM to GRN (or B)
lRed wire from PoolSyncTM to RED (VDC or 10v)
PoolSyncTM Wiring
Figure 2
ChlorSync®Wiring
Figure 3
Note: Before mounting the PoolSyncTM, verify WiFi
reception. See "
Mounting the PoolSyncTM " on page 11.
Signal strength guide:
lGood
lModerate
lPoor

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WARNING - Failure to heed the following may result in
permanent injury or death.
lRISK OF ELECTRICAL SHOCK - Disconnect all AC power
when installing or servicing this system. Follow all state, local,
and National Electrical Code (provincial and Canadian
Electrical Code(s) if applicable). Use copper conductors only.
lRISK OF ELECTRICAL SHOCK - All electrical connections
should be made by a licensed electrician or certified electrical
contractor.
lRISK OF ELECTRICAL SHOCK - Risk of electrical shock from
energy stored in capacitors - Models equipped with variable
frequency compressor drives store electricity even after the
power has been deactivated at the power breaker. Wait for 2
minutes after the shut down of equipment before servicing.
lRISK OF ELECTRICAL SHOCK - Only qualified professionals
who are familiar with the swimming pool and spa safety
standards should service this unit. The installer must be
familiar with service industry techniques.
AquaCal®Heat Pump Wiring
1. Turn off all power to the heat pump. Wait for 2 minutes after
the shut down of equipment before removing panels.
2. Open the pool heater front cabinet to expose the electrical
access panel and control board.
3. Locate Port D on the HP9 control board. Confirm you have the
correct port by removing the four-pin connector. The port
identification will be printed on the PCB.
4. Connect the wires as per the diagram on the following page.
5. Verify the wires are firmly held in place by gently pulling on the
wire.
6. Replace the connector onto the PCB header pins. Be sure to
align correctly.
PoolSyncTM Wiring
Figure 4

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lBlack wire from PoolSyncTM to G (or GND)
lYellow or White wire from PoolSyncTM to Y (or A)
lGreen wire from PoolSyncTM to B
lRed wire from PoolSyncTM to R (or 10v)
Port D
Figure 5
Port D
Wire Location
Figure 6
Note: Before mounting the PoolSyncTM, verify WiFi
reception. See "Mounting the PoolSyncTM " on page 11.
CAUTION - Failure to heed the following may result in
equipment damage.
lDo not connect two RED wires in the same port. This may
cause damage to the equipment. Damage resulting from
improper wiring will void the unit's warranty.
lFailure to follow instructions may result in property damage.
The PoolSyncTM must be installed and operated as specified.
Failure to do so will void the equipment warranty.

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ChlorSync®and AquaCal®Heat Pump Combination
You can control and monitor both the ChlorSync®chlorinator and
the AquaCal®pool heat pump using one PoolSyncTM device.
Choose which unit you wish to connect the PoolSyncTM to and
follow the wiring instructions below.
Connect the PoolSyncTM to the ChlorSync®:
1. Follow the directions shown previously to connect the
PoolSyncTM to the ChlorSync®.
2. Once wires are connected, thread a separate four-conductor
cable (22 AWG) through the other available opening at the
bottom of the ChlorSync®power supply. Using a strain relief to
secure the wire is recommended.
3. Attach the wires to the four-pin connector on the chlorinator
PCB as per below:
lBlack wire to GND (or G)
lYellow/White wire to A (or Y)
lGreen wire to B
lDO NOT attach a second red wire between the heat
pump and the chlorinator. This will cause damage to
the equipment. Secure open wire as per electrical
code to prevent electrical shock.
lNote: It is acceptable to double up two wires on the
same four-pin connector.
4. Verify the wires are firmly held in place by gently pulling on the
wire.
5. Replace the connector onto the PCB header pins. Be sure to
align correctly.
6. Tighten the strain relief and replace the power center cover.
7. Connect the other end of the wire to the Port D four-pin
connector on the heater PCB as per below:
lBlack wire to GND (or G)
lYellow/White wire to A (or Y)
lGreen wire to B
lDO NOT attach a second red wire between the heat
pump and the chlorinator. This will damage the
equipment. Secure open wire as per electrical code
to prevent electrical shock.
8. Replace the connector onto the PCB header pins. Be sure to
align correctly. Replace the panels and restore power.

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CAUTION - Failure to heed the following may result in
equipment damage.
lDo not connect two RED wires in the same port. This may
cause damage to the equipment. Damage resulting from
improper wiring will void the unit's warranty.
lFailure to follow instructions may result in property damage.
The PoolSyncTM must be installed and operated as specified.
Failure to do so will void the equipment warranty.
Connect the PoolSyncTM to an AquaCal®heater:
1. Follow the directions shown previously to connect the
PoolSyncTM to the AquaCal®heater.
2. Use a separate four-conductor cable (22 AWG) and connect
the wires to the heater Port D four-pin connector as per below:
lBlack wire to GND (or G)
lYellow/White wire to A (or Y)
lGreen wire to B
lDO NOT attach a second red wire between the heat
pump and the chlorinator. This will damage the
equipment. Secure open wire as per electrical code
to prevent electrical shock.
lNote: It is acceptable to double up two wires on the
same four-pin connector.
3. Verify the wires are firmly held in place by gently pulling on the
wire.
4. Thread the other end of the wire through an available opening
at the bottom of the ChlorSync®power supply. Using a strain
relief to secure the wire is recommended.
5. Connect the wires to the four-pin connector on the chlorinator
PCB as per below:
lBlack wire to GND (or G)
lYellow/White wire to A (or Y)
lGreen wire to (B)
lDO NOT attach a second red wire between the heat
pump and the chlorinator. This will damage the
equipment. Secure open wire as per electrical code
to prevent electrical shock.
6. Replace the connector onto the PCB header pins. Be sure to
align correctly. Close the cover and restore power.

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PoolSyncTM Connected to the ChlorSync®
Figure 7
PoolSyncTM Connected to the AquaCal®Heater
Figure 8

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Downloading the PoolSyncTM App
You can search the iOS App Store or Google Play Store to
download the PoolSyncTM app. Follow instructions to create a
new account.
Connect the PoolSyncTM to the WiFi
1. Ensure Bluetooth and WiFi are enabled on the mobile
device.
2. Once the app is downloaded, launch the PoolSyncTM app on
the device.
3. Tap "Log In" to access your account.
4. The app will begin scanning for currently configured devices.
"Searching for PoolSyncTM" will be displayed.
lIf no devices are found, tap "Add New"
lIf existing devices are found, the app Dashboard will be
shown. Tap the icon on the lower right corner and
click "Add New PoolSyncTM"
5. Follow the on-screen instructions to put the device into Setup
mode. (Press the Setup button on the device to begin.)
6. Follow the onscreen instructions to connect your device to the
home network.
7. When the PoolSyncTM is connected to the network, you will be
redirected to the Dashboard. The newly configured equipment
should be visible if you are on the same WiFi network.
Discover Connected Equipment
Verify the pool equipment is connected to a power source and
turned on. The PoolSyncTM will automatically attempt to discover
connected equipment after being setup. This process can take 30-
60 seconds to complete. Swipe down on the Dashboard to refresh
the page if nothing appears automatically.
To manually discover connected equipment, tap the icon for the
desired PoolSyncTM Ready equipment and select "Discover
Equipment" from the menu.
Mounting the PoolSyncTM
Once the PoolSyncTM and the pool equipment are communicating
and visible on your wireless device, the device can be permanently
mounted.
1. Choose a suitable mounting location that is within 15 ft (4.5 m)
of the PoolSyncTM Ready equipment. Note: To avoid any
possible interference, do not mount the unit within 18 inches
(0.5 m) of the main electrical source power.

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2. Secure vertically on a flat surface, using the two mounting tabs
affixed on either side of the unit.
3. Verify once more that the PoolSyncTM unit is communicating
with the pool equipment via the mobile device app.
TROUBLESHOOTING
Troubleshooting
Cannot See PoolSyncTM Device In Mobile App
Verify the PoolSyncTM WiFi connection light is solid or slowly
fading on / off.
Verify the mobile device and PoolSyncTM are connected to the
same WiFi network.
Refresh the PoolSyncTM app.
Reset the PoolSyncTM device by pushing the arrow button.
Lights Are Not Illuminated On The PoolSyncTM Unit
Confirm equipment is receiving power.
Verify all wires from the PoolSyncTM unit to the PoolSyncTM Ready
equipment are properly seated and securely tightened.
Reset the PoolSyncTM unit by pushing the arrow button.
Confirm the transformer is wired correctly. See the wiring diagram
on the inside cover of the power center.
Restart the equipment connected to the PoolSyncTM device.
LAN LED Fading Slowly
The PoolSyncTM is only connected to the local home router. Press
the arrow button to re-connect to the Cloud.
Old PoolSyncTM Still Showing In My App
Open the PoolSyncTM app and tap the icon on the Systems page.
Tap on Disable Remote Access.
Click on the icon at the top left of the screen to complete the
removal of the existing device.

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REFERENCE
FCC Compliance
This device complies with part 15 of the FCC rules. Operation is
subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.