Aquaport AQP-SFS-IH Manual

PREMIUM
Installation
& Operating Instructions
Premium Selection
AQP-SFS-IH
Elite Instant Boil Water Cooler
Hot / Cold

CUSTOMER HOTLINE: [phone]
Register your warranty online at www.aquaport/warranty
Aquaport Corporation Pty Ltd
PO Box 81 Findon SA 5023 Australia
Telephone: [phone]
Facsimile: 08 8354 0722
Email: [e-mail]
Web: www.aquaport.com.au
Congratulations on your purchase
of an Aquaport water cooler unit
Thank you for purchasing the Aquaport Elite instant boil water cooler.
This unit is easy to install and can be used with any 11-19lt spring water bottle and most filter bottles.
Note: Please read through the instructions carefully before using or installing the product and ensure that the
manual is kept in a safe place for future reference.
The system must be properly installed and located in accordance with the installation instructions before it is used.
During the set up of this product if you have any questions/ comments/ issues DO NOT RETURN TO STORE
FOR SERVICE AND TECHNICAL ADVICE ON THIS PRODUCT FREE CALL 1300 764 325
Electrical Requirements:
Australia / New Zealand 240V / 230V 50Hz
Rated Current: 0.8A
Consumption: Cold 85W, Hot 525W
Capacity: Cold up to 2L/H, Hot up to 5L/H
Climatic Class: T
N 23934

INSTALLATION AND OPERATING INSTRUCTIONS 1
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should
always be followed.
• Read all instructions carefully.
• DO NOT CONNECT POWER TO UNIT UNTIL WATER FLOWS
FROM ALL TAPS
• Ventilation – The air vents must not be obstructed at any time, air flow
is required for unit to operate effectively.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the
appliance
• To protect against fire, electric shock and personal injur y, do not
immerse cord, plugs, or appliance in water or other liquid.
• Unplug from outlet when not in use and before cleaning.
• Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner.
• Return appliance to the nearest authorized service facility for
examination, repair or adjustment.
• The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or personal injury.
• Do not use outdoors.
• Do not let cord hang over edge of table or counter, or touch hot
surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated
oven.
• Do not use appliance for other than intended use.
• This appliance should always be used in conjunction with a safety
switch.
• Place unit in a flat well-ventilated location at least 100mm from wall
or other Appliances.
• Ensure unit is properly grounded.
• A power outlet is required to operate the water cooler.
For best performance, do not place the unit near an oven, heater, direct
sunlight or any other heat source.

2INSTALLATION AND OPERATING INSTRUCTIONS
SPECIAL PRODUCT INSTRUCTIONS
This appliance is designed for either household or personal use.
Each model is designed to supply a certain maximum number of
servings per hour. Please consult with your sales representative or
our Website for the proper Aquaport unit for your specific needs.
Any servicing other than cleaning and user maintenance will violate
the terms of this WARRANTY.
CAUTIONS:
• Do not immerse base in water or try to disassemble.
• Do not lay unit on its side, always keep upright.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
• Check voltage to be sure that the voltage indicated on the
nameplate agrees with your voltage.
• Never clean with scouring powders or abrasives.
• Keep the product away from direct sunlight.
• A power outlet is required to operate the water cooler.
A. Bottle Support
and Spike
B. Cold Tap
C. Instant Hot Button
D. Hot Tap with Child
Safety Button
E. Drip Tray
F. Bottle Support
and Spike
G. Thermostat
H. Plug & Cord
I. Carry Handle
J. ID Plate & Serial
Number
K. Drain Plug
Parts Identification Diagram
F
A
B
C
D
E
G
H
I
J
K

INSTALLATION AND OPERATING INSTRUCTIONS 3
A. Elite instant boil water cooler installation for spring
water bottles.
Please follow the instructions below if you are using a spring
water bottle.
Do not turn on the water cooler until the following instructions
have been followed and water is running out of both taps.
1. Vertically insert a spring water bottle into the bottle
supporter on top of the water cooler, the spike will pierce the
bottle cap. You will see bubbles appear inside the bottle, wait
until the bubbling has stopped before dispensing water form
both taps
Note: If you are applying a spring water bottle to the water
cooler for the first time and you do not see any bubbles appear
inside the bottle, open both taps until the bubbling starts and
water flows from both taps. Refer to the trouble shooting guide
for more information.
2. Once the bubbling has stopped, drain 1-2lts of water from
both taps.
Note: The water cooler has been flushed before it left the factory
however we strongly recommend 2-3lts of water is flushed
through the unit before using.
3. Make sure water is running out of both taps then insert the
power plug into the wall socket and turn socket switch on.
The cooler will automatically turn on and have power.
4. This unit is fitted with an instant boil button which is found
at the front of the unit (Red button). When this button is
pressed the water in the hot tank will begin to heat. When
the red instant boil button is pressed the red heating LED
light will turn on. Heating will take approximately 3-5
minutes, when completed the red heating LED light will turn
off. The hot water will reach approximately 90-93°C.
5. The hot water tap has a child safety device installed. To
operate the hot tap you must push the child safety button to
the left before dispensing hot water.
Note: The insulation of the hot tank will be maintained above
50°C up to 1 hour after being heated, however if you require hot
water over 90°C the instant boil button must be pressed.
6. When the unit is turned on for the first time, allow the unit
to cool the water for 1-2 hours before dispensing cold water.
When the unit is cooling the blue LED light will turn off, when
cooling is complete the blue LED light will turn on.

4INSTALLATION AND OPERATING INSTRUCTIONS
B. Elite instant boil water cooler Installation for filter bottle.
Please follow the instructions below if you are using a filter
bottle.
Do not turn on the water cooler until the following instruction
have been followed and water is running out of both taps.
1. Remove the bottle support and spike from the water cooler.
See Fig 1.
2. To remove the bottle supporter, turn it anti-clockwise and lift
up. NOTE: The bottle supporter can be difficult to remove due
to the clean air seal, so a bit of force is required to pull the
bottle supporter off the water cooler.
3. When the bottle supporter is removed you should be able to
see inside the stainless cooling tank.
4. Follow the instructions that come with the filter bottle for
correct installation.
5. Place the filter bottle on top of the water cooler and fill as per
the instruction in the filter bottle user manual.
Note: Filter bottles generally have a slower flow rate compared to
spring water bottles, hence it will take longer to fill the cooling
tank. Allow the cold tank to fill for 30 minutes before following
Steps 2-6 as explained in section A) Elite instant boil water
cooler Installation for Spring Water bottles.
C. Product Use
Always closely supervise children around this appliance.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
The Aquaport Elite instant boil water cooler has been rated to
provide a limited number of servings per hour. On average you
should be able to receive 2-4L of cold water and 4-5L of hot
water within 1hour. Higher ambient temperature will affect its
performance.
The thermostat has been set by the manufacturer and does not
need to be adjusted. Do not adjust the thermostat unless advised
by Aquaport. Unauthorised adjustment or modification to the unit
will void the warranty.
The hot water temperature cannot be
adjusted.
Do not hesitate to contact our Customer
Care Service line on 1300 764 325 or
aquaport@aquapor t.com.au
Bottle Support
Fig 1

INSTALLATION AND OPERATING INSTRUCTIONS 5
D. Elite Instant Boil water cooler not used for long periods
If the Aquaport Elite instant boil water cooler will not been used
for a long period of time, unplug the unit from the wall socket to
turn unit off. Remove the spring water or filter bottle from the
unit and drain all water from the taps and rear drain plug.
Fill the water cooler with fresh water as per the instructions on
page 4.
E. Sanitation
We recommend that the water cooler be cleaned and sanitised
every 3-4 months. Contact Aquaport should you wish to
purchase Sanitising Sachets on 1300 764 325.
WARNING: Before cleaning, unplug the unit from the wall socket
to turn unit of and to avoid electrical shock.Hand wash all
components:
• Remove bottle support and spike, twist anti-clockwise
and lift.
• Pull out inner dividing plate (or baffle)
• Wash the stainless steel tank reservoir and rinse out. Drain
all water out through the taps and rear drain plug. AVOID
GETTING ANY WATER ON THE UNIT.
• Use a soft damp cloth to wipe down the unit.
• Do not submerge the unit in water or spray with any harsh
cleaning substances.
• After cleaning the product, replace water bottle and ensure
water is running out of the taps before plugging power cord
into the wall socket.
Do not hesitate to contact our Customer Care Service line on
1300 764 325 or aquaport@aquapor t.com.au

6INSTALLATION AND OPERATING INSTRUCTIONS
Pull Tubing
F. Trouble Shooting
BEFORE YOU CALL FOR SERVICE PLEASE REVIEW THE TROUBLE SHOOTING TIPS FIRST.
Problem Possible Causes What To Do
No Power 1. Unit is unplugged from
the wall socket 1. Check connection to wall socket.
Not Cooling
1. Unit is unplugged from
the wall socket
2. Unit may have been laid
down during transport
1. Check connection to wall socket.
2. If the unit has been laid down during transport, keep the unit up right for 48
hours before turning on. If still not cooling call customer service on 1300 764 325.
No Hot Water
1. Unit is unplugged from
the wall socket
2. No water in hot tank
3. Hot tank may have burnt
out
1. Check connection to wall socket.
2. If the unit has no water inside the hot tank the unit can burn out, this is not
covered by warranty. Ensure water bottle does not run out of water.
3. The hot tank has a limited life span and will eventually burn out with excessive
use, however you should receive many years of use before this occurs. If the hot
tank has burnt out a new hot tank can be installed, contact customer ser vice on
1300 764 325.

INSTALLATION AND OPERATING INSTRUCTIONS 7
Problem Possible Causes What To Do
Unit is
Shorting Out.
1. Hot tank has burnt out
2. Compressor is faulty
3. Earth leakage.
1. The hot tank has a limited life span and will eventually burn out with excessive
use, however you should receive many years of use before this occurs. If the hot
tank has burnt out a new hot tank can be installed, contact customer ser vice on
1300 764 325.
2. The compressor may have been knocked or damaged internally during transport.
To test if the compressor is shorting out turn off the hot water and see if the water
cooler will operate and cool the water while the hot water is turn off. Then contact
customer service on 1300 764 325.
3. Earth leakage can occur: if you have a sensitive safety switch or if the water
cooler is installed on the same circuit as a freezer or refrigerator. Contact customer
service on 1300 764 325 for advice if this occurs.
Water is
leaking. *99%
of leaks that
may occur with
this unit are
caused by the
bottle used
with the water
cooler*
1. Pin hole in spring water
bottle
2. Faulty float valve on
filter bottle.
3. Loose hose connection.
1. Replace with a new spring bottle and report fault to the spring water supplier.
2. Float valve on filter bottle is not shutting off, contact filter bottle supplier for
replacement float valve.
3. Call customer service on 1300 764 325.

8INSTALLATION AND OPERATING INSTRUCTIONS
Problem Possible Causes What To Do
No water flow
from faucet.
1. Water bottle is empty.
2. Air block.
3. Unit is freezing.
4. Filters are blocked in the
filter bottle.
1. Replace spring water bottle or re-fill filter bottle.
2. Open both taps until water dispenses from both taps. An air block will only
usually occur when the unit is brand new.
3. If the cold thermostat has been adjusted then this may cause the unit to over
cool and freeze. Reset back to factory setting. If the thermostat has not been
adjusted Call customer service on 1300 764 325
4. Change filter cartridges in filter bottle or re-soak the filters to loosen material
inside according to the filter instructions.
Bad taste from
Cooler.
1. Filters are old.
2. Contaminated water
supply.
3. Unit is brand new.
1. Change filters in filter bottle.
2. Check with spring water supplier to ensure water has not been contaminated.
3. Flush 5-7lt of water from the unit thoroughly to alleviate taste. If the taste
remains drain all water from the unit and air for 24 hours with the taps opened and
the bottle support removed. Then flush the unit with bi-carb soda or Aquaport’s
Sanitising Sachets before re-filling with water. Call customer ser vice on 1300 764
325 if the problem persists.
Excessive noise
from unit.
1. Improper installation.
2. Damaged during
transport.
1. Turn off unit and ensure the unit is on a solid level surface.
2. Call customer service on 1300 764 325.

INSTALLATION AND OPERATING INSTRUCTIONS 9
YOUR 12 MONTH REPLACEMENT WARRANTY
We warrant this appliance to the first purchaser and subject to the
stated conditions:
Warranty covers any defects in material or workmanship in the
manufactured product within the first twelve months from the date of
purchase.
To make a warranty claim you must call toll free 1300 764 325 for
instructions.
If a product is found to be faulty there is a 90 day return policy from the
date of purchase. Product returns to store MUST be accompanied by a
valid proof of purchase and customer reference number.
Call 1300 764 325.
Warranty claims outside of 90 days from date of purchase, products will
be repaired or replaced at our discretion.
Warranty does not cover filter car tridges which is a consumable.
Register your warranty online at www.aquaport/warranty
By registering your warranty online you will be automatically entered
into our monthly prize draw.
Conditions of this Warranty:
1. The warranty covers products that have been fully installed in
accordance with the user manual installation instructions.
2. The warranty extends only to repairing or replacing any component
that proves to be defective in material or workmanship.
3. The warranty does not cover defects occasioned by misuse,
alterations, accidents, or used for other than the intended purpose.
4. The warranty does not cover use of this product where water is
microbiologically unsafe or of unknown quality, without adequate
disinfection before or after the system.
5. The warranty does not cover damage to the product caused by
accident, fire, or floods.
6. Proof of purchase is required for warranty claims. Please keep
purchase receipt in a safe place.
To enable us to register your warranty and provide service should
a problem occur, we recommend you register your warranty
online at www.aquaport/warranty
Proof of purchase is required for warranty claims.
Please keep purchase receipt in a safe place.
For warranty claims please call 1300 764 325

CUSTOMER HOTLINE: [phone]
Aquaport Corporation Pty Ltd
PO Box 81 Findon SA 5023 Australia
Telephone: [phone]
Facsimile: 08 8354 0722
Email: [e-mail]
Web: www.aquaport.com.au