AquaSure FORTITUDE COMPACT User manual

MKT-M-1003 • 6/22 © 2022 Aquasure USA - All Rights Reserved
*AS-FC50-CKS model shown.
FORTITUDE COMPACT
MULTI-PURPOSE UNDER SINK
WATER FILTER SYSTEM

Thank you for choosing Aquasure. This owner’s manual will guide you
through the necessary steps to fully self-install the Fortitude Compact Water
Filtration System.
For MAXIMUM effectiveness please thoroughly read this manual.
The information listed in this manual covers the steps for a self-serve
installation. In the event that you need support, our Aquasure technicians are
available to answer any questions during hours of operation as listed below.
Telephone:
[phone]
M-F 8:30AM - 5:30PM
Email:
[email protected]
Online Chat:
aquasureusa.com/support
Scan the QR code
for support
WELCOME & CONGRATULATIONS
Get Familiar with the System Before Installation
IMPORTANT! Please read the entire manual and become familiar with
instructions and parts needed before proceeding with the installation.
Hiring a professional plumber who will adhere to all local, state and
federal guidelines is recommended for a proper installation.
Inspect the System
Please take the system and all the components out of the box. Inspect
the system and all the connection ttings carefully, make sure nothing is
damaged during shipping. If any part is cracked or broken, please do not
proceed with the installation and contact Aquasure or your distributor
for an exchange or diagnosis.

TABLE OF CONTENTS
1
System Components..........................................................................2
Installation Checklist .........................................................................3
System Installation..............................................................................4
System Startup......................................................................................6
System Maintenance..........................................................................7
Replacement Filters ...........................................................................8
FAQs...........................................................................................................9
Warranty...............................................................................................10
Notes ......................................................................................................12

• Fortitude System Head
• Fotritude Compact Filter
• Owner’s Manual
• Installation Hardware
• 3/8” NPT Stainless Steel
Braided Line 18” x 2
• 3/8” to 1/2” Stainless Steel
Adapter x 2
• Maintenance Reminder
Thank you for choosing Aquasure. Before you start using your
Aquasure system, take a few minutes to become familiar with
the basics.
IMPORTANT
Filter replacement: Be sure to change your Aquasure water lters according
to the recommended lter replacement schedule. This helps keep your
Aquasure drinking water system running in top condition.
Register your system within 60 days and
extend your warranty for an addional
two years of coverage
Help expedite any support needed and
also receive additional 2 years of limited
warranty by registering your system online
at www.aquasureusa.com/support
or scan the QR code
Scan to register
your system
Included:
2

IMPORTANT! The following conditions for the feed water supply must be met or warranty will
be void and manufacturer assumes no responsibility for damage to system or property.
1. Water Temperature Parameters
• Maximum: 105º F (40.6º C)
• Minimum: 33º F (0.55º C)
WARNING: Do not allow the system to freeze, the lter always contains water and will be
destroyed if frozen. Do not plumb system to hot water, The tubing will expand or burst, and
lter will be destroyed which will void warranty and manufacturer’s responsibility.
2. Water Pressure Parameters
• Maximum: 75 PSI (5.27 kg/cm2)
• Minimum: 25psi (1.76 kg/cm2)
WARNING: This system is designed to operate at a water pressure in the range of 25 PSI to 75
PSI (1.76 kg/cm2 to 5.27 kg/cm2). Operating at a pressure lower than the minimum required PSI
will result in lower quality and quantity of product water. Operating at a pressure higher than
the maximum allowed PSI will cause severe damage to the system.
WARNING: Do not proceed with the installation until water pressure is conrmed to be lower
than 75 psi. A pressure regulator must be installed on the feed water source coming into the
home to reduce water pressure going into the system and ensuring water pressure does not
exceeds 75 psi.
3. Water Condition Parameters
• Turbidity: <5 NTU
• pH: 4 - 11
• Hardness: < 7 grains per gallon (< 120 ppm)
• Sulde, Iron Manganese: < 0.01 ppm
• Chlorine: < 2 ppm
• Total Dissolved Solids (TDS): < 1,000 ppm
4. Pre-install environment checklist
• Installation needs to comply with state and local laws and regulations.
• System must be installed indoor away from possible environmental damage
• Do not use with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. Systems certied for cyst reduc-
tion may be used on disinfected water that may contain lterable cysts.
• The system is best installed under the kitchen sink. But if that is not feasible, you can
install the system anywhere where there is a cold water supply with sufcient water
pressure.
System Operation Parameters and
Installation checklist
3

Step 1: Attach the system to the mounting surface
1. Apply the mounting guide to the desired mounting surface. Use the
label as a guide for the screw installation or drill location.
2. Place the system head with the lter attached on the mounting
surface. Be sure to reserve enough clearance on the bottom for
removing and replacing the lter.
3. Hang the system using the installation screws.Step 1: Attach the
system to the mounting surface
(Important: Mount the water lter at least 2 inches higher than the
ground for an easier lter change.)
(Important: Make sure to install the system in a locaon where the connecon
to the cold water line and faucet is within reach of the hoses provided.)
4
Mounting Guide
Mounting Surface
SYSTEM INSTALLATION

Important! If your cold water connecon is 1/2” Please installed the included
3/8” to 1/2” stainless steel adapter onto the cold water valve and the faucet
connecon rst. Apply Teon tape where neccessary.
Cauon! open the faucet to the cold water side to test if the water is shut o.
If the water is not shut o, you may have shut o the hot water valve instead,
or your water valve is defecve. If your water valve is defecve, you will need
to shut the main water line o before proceeding with the installaon.
Step 2: Connect the water lter system
1. Shut off the cold water valve
2. Disconnect the existing cold water line from the cold water valve.
(Some water may leak, use a dry microber cloth to wipe off
excessive water.)
3. Disconnect the existing cold water line from the faucet connection.
4. Connect the inlet hose with the Female NPT connection to the Cold
Water Valve.
5. Connect the outlet hose with the Male NPT connection to the
Faucet connection.
6. Connect the quick connection side of the inlet hose to the system
head that shows in.
7. Connect the quick connection side out the outlet hose to the system
head that shows out.
8. Locate the system head in and out port
9. Connect the inlet hose with the female NPT side to the cold water
valve.
10. Connect the outlet hose with the male NPT side to the faucet
connection.
Inlet Hose
Fig. 1
Outlet Hose
5

Check the leaks and ush the lter
1. Slowly turn on the cold water valve to allow water to go through.
2. If water leakage occurs, turn off the water supply.
3. Wrap Teon tape if the leak is happening at a threaded source. Such
as the faucet hose connection or cold water valve connection. Or
check the connections on either side of the lter system and make
sure they are fully inserted.
4. Check again for leaks.
5. Turn on the faucet on the cold water side, and let the water run for 5
minutes to ush the lter before use.
SYSTEM STARTUP
Hot
Faucet hose
Cold
Fortitude Compact
System
6

Replacing the lter
1. Turn off the cold water valve supply and turn on the faucet to
release any remaining water pressure.
2. Hand rotate the lter to the right a quarter turn or until it stops.
Remove the lter from the system head.
3. Remove the protective cap from the new replacement lter.
4. Insert the new lter into the system head and hand rotate the lter
to the left a quarter turn or until it stops.
5. Turn on the cold water valve and turn on the faucet on the cold
water side to let it ush for 5 minutes before use.
Install Filter Remove Filter
SYSTEM MAINTENANCE
7

Signing up is easy...
1. Scan the QR code on the bottom OR go to
aquasureusa.com/subscribeandsave
2. Select your replacement lters
3. Choose when you want to receive your
new lters
That’s it!
Cancel or change your delivery frequency
at any time.
Scan to order
replacement lters
Never worry again when it’s time to replace your filters.
Save me and money when replacing your Fortude Compact
Water lters with our Subscribe and Save program!
Get 25% off your rst order and then 10% off each order after that.
8

What should I do if water leaks aer installaon?
In the event of water leakage, turn off the water supply. If the water leakage
is occuring at the thread, wrap Teon tape on the external thread. If the
water leakage is occurring at the quick connection position, insert the quick-
connect tting to the end and make sure the hoses hit the bottom of the
tting.
Why doesn’t the TDS value lower aer ltraon?
The main purpose of this lter is not to remove TDS. TDS stands for total
dissolved solids and it is basically composed of inorganic salts and a small
amount of organic matter. The lter can remove harmful substances while
keeping benecial trace elements. If removal of TDS is needed please choose
our Aquasure Premier Reverse Osmosis Systems.
When should I replace the lter?
The lter’s service life is related to the water quality. If the ow rate is
signicantly reduced or if the water has a peculiar smell, we suggest that
you replace the lter. If using Fortitude Compact with Anti-Rust media an
indicator of the lter needing to be replaced can be the return of scale to
your xtures.
Why does black water come out during ushing?
It’s normal that black water comes out when ushing. The purpose is to
remove carbon powder remaining on the surface of the lter materials. You
can normally use if after ushing for 5 minutes.
Frequently Asked Questions
9

MANUFACTURER’S WARRANTY
1-YEAR LIMITED WARRANTY
For AQUASURE Fortitude Drinking Water Filter Systems
AQUASURE Fortitude Compact Water Filter Systems warrants product to be free from defects in mate-
rial and workmanship for a period of twelve (12) months from the date of purchase. During this time,
we will repair or replace, at its option, any AQUASURE Fortitude Compact Water Filter System. Please
request and RMA and upon RMA approval return the AQUASURE Fortitude Compact Water Filter Sys-
tem and we will either make the necessary repairs or, if it is determined that a replacement is required,
we will provide a replacement part. This warranty does not include shipping and handling charges which
will be collected from you by the dealer. Parts repaired or replaced under this one (1) year warranty
will be covered under warranty to the end of the original one (1) year warranty period. This warranty
is also subject to the conditions and limitations outlined under the heading “General Conditions and
Limitations” section.
ONE-YEAR LIMITED PRORATED WARRANTY
For Structural, Hardware and Electrical Components
AQUASURE Fortitude Compact Water Filter Systems warrants the structural, hardware, and any
electrical components to be free from defects in material and workmanship for a period of one (1) year
pro-rated from the date of purchase. During this time, we will repair or replace, at its option, any defec-
tive parts covered by the warranty. Defective part(s) will need to be returned to AQUASURE. We will
either make the necessary repairs or, if it is determined that a replacement is required, we will provide
a replacement part. We will then return the part to the buyer. This warranty does not include shipping
and handling charges which will be collected from you. Parts repaired or replaced under this one (1) year
pro- rated warranty will be covered under warranty to the end of the original one (1) year prorated war-
ranty period. This warranty is also subject to the conditions and limitations outlined under the heading
“General Conditions and Limitations” section.
One-Year Limited Warranty for ttings, tubing, valves, ow-lok and shok blok.
AQUASURE Fortitude Compact Water Filter Systems warrants these parts to be free from defects in
material and workmanship for a period of one (1) year from the date of purchase. During this time, we
will repair or replace, at its option, any defective parts covered by the warranty. The warranty may be
veried using date codes in addition to purchase receipts and AQUASURE Fortitude Compact Water
Filter System’s database of serial number sales date. We will advise you whether the defective item
needs to be returned to the AQUASURE Fortitude Compact Water Filter Systems dealer you purchased
the equipment from for failure analysis. Replacement parts provided under warranty will be sent to
your AQUASURE Fortitude Compact Water Filter Systems dealer. Parts replaced under this one (1)
year warranty will be covered under warranty to the end of the original one (1) year warranty period.
This warranty is also subject to the conditions and limitations outlined under the heading “General
Conditions and Limitations” section.
General Conditions and Limitations
None of the above warranties cover damage caused by improper use or maintenance, accidents, acts of
God or minor scratches or imperfections that do not materially impair the operation of the product. The
warranties also do not cover products that are not installed as outlined in the applicable Owner’s Man-
ual. AQUASURE Fortitude Compact Water Filter Systems warranty will be deemed null and void if any
of the product labels are removed. The limited warranties described above are the only warranties appli-
cable to the AQUASURE Fortitude Compact Water Filter Systems products. These limited warranties
outline the exclusive remedy for all claims whether based on contract, tort (including negligence), strict
liability or otherwise. Disclaimer of warranties. Except as expressly warranted in writing by, the goods
sold by AQUASURE are purchased by the buyer “as is.” AQUASURE does not warrant that the goods
are of merchantable quality or that they can be used for any particular purpose. Except as expressly
warranted in writing by AQUASURE, AQUASURE makes no representation or warranty of any kind with
respect to the products.
10

Non-Covered Defects
THIS LIMITED PRODUCT WARRANTY DOES NOT COVER DEFECTS CAUSED BY:
1. Improper storage, installation, maintenance, handling, use and/or alterations of the Product,
including, but not limited to, noncompliance with the installation, maintenance and standard
operation conditions stated in the Manual and this Limited Product Warranty.
2. Unreasonable use, unintended use, or misuse of the Product for something other than its
intended purpose as a drinking water system.
3. Use of replacement parts, lters, membranes or other accessories that are not sold or
manufactured by Aquasure for use with this particular Product.
4. Damage not resulting from manufacturing defects that occur while the Product is in the
original purchaser’s possession.
5. Installation of the Product with known or visible manufacturing defects at the time of
installation.
6. Damage caused by freezing, ood, re or Act of God.
Condition that render this limited product warranty void
THIS LIMITED PRODUCT WARRANTY SHALL BE VOID IF:
1. The Product is not operated in compliance with normal municipal water conditions for which
the particular model of this Product is intended.
2. The person seeking to invoke the warranty is not the original purchaser. That is, this Limited
Product Warranty only extends to original purchasers.
3. The product is purchased used. That is, this Limited Product Warranty only covers new
products.
4. The Product is purchased from someone other than Aquasure or one of Aquasure’s
authorized dealers. This is because, unless the Product was sold by Aquasure or one of its
authorized dealers, Aquasure cannot verify or guarantee the integrity or authenticity of the
Product.
Limitation of liability.
In no event shall AQUASURE be liable to the purchaser or any other entity for more than the
invoice price received by AQUASURE for any non-conforming products. AQUASURE shall not
be liable to the purchaser or any other entity for personal injury, property damage, or any direct,
indirect, special, incidental, consequential, punitive, exemplary, or other damages of any kind,
including without limitation the cost of procurement of substitute goods, the loss of prots,
products, or production, or the interruption of business, however caused and on any theory of
liability, and whether or not AQUASURE has been advised of the possibility of such damages.
The essential purpose of this provision is to limit the liability of AQUASURE arising out of the
sale of products to the purchaser whether for breach of contract, negligence, or otherwise.
These limitations shall apply notwithstanding any failure of essential purpose of any limited
remedy and notwithstanding the provisions of any other agreement between AQUASURE and
the purchaser.
Obtaining Warranty Coverage or General Inquiries
If coverage is available, you may obtain coverage under this Limited Product Warranty by provid-
ing Aquasure with proof of original purchase, and that you are the original purchaser. For service
under this Limited Product Warranty, you must notify Aquasure by phone at 1-800-661-0680,
by email at [email protected], or in writing at 5015 Hallmark Pkwy San Bernardino CA
92407. In making the claim, please provide your name, address, phone number, a description of
the product involved, and an explanation of the defect.
11

Notes
12

13

AquasureUSA.com | 800.661.0680 | [email protected]