Aquverse B11A (3H) User manual

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B11A$(3H)$Aquverse$Water$Cooler$Troubleshooting$Instructions$Supplement$
****Warning$do$not$plug$water$cooler$in$until$water$bottle$is$in$place$and$dispensing$water$through$the$faucets****$
To$find$the$Aquverse$warranty$please$go$to$www.aquverse.com$
Parts$Extraction:!
1. To$Remove$Baffle$From$Top$of$the$Water$Cooler$
a. Turn!the!Baffle!counter!clockwise!till!the!open!arrow!meets!the!corresponding!arrow!on!the!top!of!the!cooler!body!(see!
figure!A!and!B!below)!
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!!!!!!!!!!!!!!!!!!!!!Figure!A!!!!!!!!!!!!!!!!!Figure!B!
b. Grip!baffle!from!two!opposite!sides!and!pull!upwards!out!of!the!cooler!body!!(see!figure!C!below)!
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Figure!C!
2. To$Remove$Faucets$
a. Grip!faucet!in!hand!and!unscrew!faucet!counter!clockwise!(see!figure!D!below)!
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Figure!D!
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General$Information$Helpful$To$Trouble$Shooting$

1. Note!that!your!cooler!is!built!with!a!no!spill!kit!(see!figure!E!below).!This!unit!is!designed!to!be!used!with!a!bottle!that!has!a!
cap!made!to!be!punctured!by!our!probe!(see!figure!F!below).!The!bottle!cap!(see!figure!G!below)!can!be!taken!off!if!you!also!
remove!the!no!spill!kit!completely!(see!figure!H!below)!!
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!!!Figure!E!!!!!Figure!F!!!!!!! ! !!Figure!G!!!!!!Figure!H!
2. If!cooler!is!not!functioning!make!sure!you!are!using!a!working!outlet!by!testing!it!with!a!lamp$
What$To$Do$If:$
1. Cooler$Is$Not$Dispensing$Water$
a. Make!sure!water!bottle!is!full!
b. Make!sure!the!water!bottle!is!being!properly!pierced!by!the!probe!in!the!baffle!
c. Confirm!that!cooler!is!not!frozen!by:!
1. Removing!baffle!(see!above!instructions!under!Parts!Removal!section!3),!
d. Check!water!bottle!to!determine!if!cap!is!jammed!and!not!dispensing!water!(see!figure!I!below)!
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Figure!I!
e. Check!faucets!to!determine!if!water!is!able!to!flow!through!when!in!on!position!(see!figure!J!and!K!below)!
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!!!!!!!!!!!!!!!!!! ! !Figure!J!!!!!!!!!!!!!!!!!Figure!K!
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2. Cooler$Is$Not$Dispensing$Chilled$Water$
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a. Check!that!cold!water!thermostat!is!not!turned!to!the!off!position!(see!figure!L!below)!
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Figure!L!

b. Determine!whether!the!compressor!is!working!by!putting!your!ear!close!to!the!top!of!the!cooler!with!the!bottle!off!(if!
you!hear!silence,!the!compressor!is!not!working,!if!you!hear!a!humming!noise!the!compressor!is!working)!
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c. Turn!the!thermostat!all!the!way!clock!wise!(see!figure!M!below)!
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Figure!M!
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3. Cooler$Is$Not$Dispensing$Hot$Water$
a. Check!the!back!of!the!cooler,!and!make!sure!the!hot!tank!switch!is!in!the!on!position!(see!figure!N!below)!
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Figure!N!
b. Depress!the!hot!tank!reset!button!by:!
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)))))))))))))))))))))))) )
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Figure!O!
>" ?0/+,-),4-)40,),+$:),4.0'(4),4-)9+/:)/+(-@)+$5),4-$)&0/+,-),4-)40,),+$:).-6-,)9',,0$)0$),4-).3(4,)635-)08),4-)40,)
,+$:);6--)83('.-)A)+$5)83('.-)B)9-&0*<)
) )
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Figure!P! ! !!!!!!!Figure!Q!
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C" #63$()+)/40%6,3/:)0.)6/.-*5.3D-.@)5-%.-66),4-)40,),+$:).-6-,)9',,0$);*+,-.)640'&5)9-)40,)3$)>E)F3$',-6),3F-@)6--)
83('.-)G)9-&0*)*43/4)%3/,'.-6)40&-)'6-5),0)+//-66)40,),+$:).-6-,)9',,0$<)
)
Figure!R!
)
4. Water$Is$Leaking$
a. Identify!the!source!of!the!leak!(i.e.!internal,!faucets,!or!top)!
b. If!the!leak!is!coming!from!the!top!of!the!cooler!check!the!water!bottle!to!make!sure!there!are!no!visible!punctures,!or!
pinholes.!If!the!water!bottle!appears!to!be!intact,!make!sure!the!cap!of!the!water!bottle!is!secure!(see!note!in!General!
Trouble!Shooting!1.!below)!
c. If!the!faucets!are!the!source!of!the!leak,!check!to!make!sure!the!faucets!have!been!screwed!on!completely.!If!still!
leaking,!drain!the!cooler!of!water!and!remove!the!faucets!(see!above!instructions!under!Parts!Removal!section!3),!and!
make!sure!the!gaskets!around!the!water!spigots!are!in!good!condition!(see!figure!S).!If!leaking!is!occurring!from!the!
nozzle!of!the!faucets!please!contact!customer!service!at!1W866W872W5722!
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Figure!S!
d. If!the!leak!is!internal,!please!contact!customer!service!at!1W866W872W5722!
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