Arcadian Networks V384 User manual

An Arcadian Networks Inc. Technical Document
V384
WIRELESS MODEM UNIT
User’s Guide
Version: 1.02
P/N: 3BR0038

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Copyright and Trademark Information:
© 2008 Arcadian Networks Inc. All rights reserved.
Arcadian Networks Inc. reserves the right to alter the equipment specifications and descriptions in this
publication without prior notice. No part of this publication shall be deemed part of any contract or
warranty unless specifically incorporated by reference into such contract or warranty.
The information contained herein is merely descriptive in nature, and does not constitute a binding offer
for the sale of the product described herein. Any use of the Arcadian Networks Inc. logo or trademarks is
forbidden without prior written approval from Arcadian Networks Inc.
All trademarks mentioned herein are the property of their respective owners. Arcadian Networks Inc.

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FCC Compliance Statement
NOTE: This equipment is authorized under FCC ID:V72V384 to operate in the
A Block of the Upper 700 MHz Band pursuant to Part 27 of the FCC’s rules.
In addition, this equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the antenna.
•Increase the distance between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning!
Changes or modifications to this equipment not expressly approved by Arcadian
Networks Inc. could void the user’s authority to operate the equipment.
Warning!
This product was tested and shipped with shielded coaxial cable and Category 5
Ethernet cable equipped with a shielded RJ-45 connector. These cables must be used
with the unit to ensure compliance.

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CONTENTS
1Overview and Purpose .....................................................1
1.1 Purpose of This User’s Guide..........................................1
1.2 Target Audience...............................................................1
1.3 Arcadian ..........................................................................2
2Modem Features and Components .................................3
2.1 Front Panel Indicators......................................................3
2.2 Rear Panel Connectors....................................................5
3Using the Modem..............................................................6
4Technical Specifications ..................................................7
5Problem Troubleshooting ................................................9
6Warranty Information........................................................11
7FCC Declaration of Conformity........................................12
8Contacting Arcadian ........................................................13

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1 OVERVIEW AND PURPOSE
Welcome to the User’s Guide for the Arcadian Networks Inc. V384 Modem.
Figure 1-1: The Arcadian V384 Wireless Modem Unit
1.1 Purpose of This User’s Guide
This guide is designed to be used as a tool in the initial installation and
periodic maintenance of the V384. It contains information on how to perform
the following tasks:
•Installing the V384
•Configuring the V384
•Maintaining the V384
•Troubleshooting the V384
1.2 Target Audience
This guide is intended for service personnel required to install, configure or
maintain the V384 modem.

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1.3 Document Conventions
This guide is intended for service personnel required to install, configure or
maintain the V384modem.
The following icons appear throughout this guide:
Note: This is a note. It provides additional information on the current
topic.
Warning: This is a warning. It contains cautionary information on the
current topic.
Tip: This is a tip. It provides time saving information to the reader.
1.4 Arcadian
Arcadian Networks Inc. provides fixed wireless broadband end-to-end
telephony and high-speed data connections to business and residential
subscribers. Arcadian Networks Inc. technology uses point-to-multipoint
architecture to deliver circuit-switched telephony and data over IP to
commercial and private customers throughout the world.

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2 MODEM FEATURES AND COMPONENTS
The V384 modem offers the following features:
•Point-to-multipoint broadband wireless Internet access
•Superior operations over a wide range of modulation formats and IF
bandwidths, including noisy channels
•Easy installation
•Robust RF performance
•Internal radio for UHF bands
2.1 Front Panel Indicators
Four Light Emitting Diode (L.E.D.) indicators are located at the front of the
modem.
The L.E.D.s provides information about the type and status of modem
operations, as described in Table 1.
Figure 2-1: V384 WMU Front Panel L.E.D. Indicators

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Table 2-1: L.E.D. Status and Functions
L.E.D. Indicator Function
POWER •On = Power On
•Off = Power Off
•Flashing = Fatal Error
STATUS •On = Modem is connected to the Internet
•Off = Modem is not connected to the Internet
RF LINK When Status L.E.D. is Off:
•RF On = The downstream link is operational
•RF Off = The modem has not yet begun
downstream acquisition, the downstream link is idle,
or there is a problem with data reception
•RF Flashing = Downstream link is being acquired
When Status L.E.D. is On:
•RF Flashing = Data is transferring in either in the
Upstream or Downstream direction
LAN&
USB
•On = The LAN link is operational
•Off = The LAN link is not operational
•Flashing = Data is transferring to or from the LAN

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2.2 Rear Panel Connectors
There are three connectors located on the rear panel of the V384 modem.
Figure 2-2: V384WMU Rear Panel Connectors
Connector or Button Function
POWER Connect the 9 volt external power source here.
LAN Connect an RJ-45 Ethernet cable to this port.
The other end of the cable can be connected to
the subscriber’s computer or an Ethernet hub or
switch.
RF Connect this F-type connector to the UHF
antenna.
Table 2-2: V384 Rear Panel Connectors
Power LAN RF

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3 USING THE MODEM
Follow the steps below to use the modem properly.
To use the modem:
1 Check that the computer with which you are using the V384 modem
contains a working Ethernet network card, and has the following software
installed and operational:
•Microsoft Windows 95 operating system or later
•Access to the Internet
•A standard Internet browser application
•The Telnet communications utility
2 Attach your computer to the modem’s LAN port with the included RJ-45
Ethernet cable.
3 Connect the antenna cable to the RF connector on the rear of the
modem.
4 Install the antenna. Connect the antenna cable to the antenna.
5 Plug the 9-Volt modem power supply jack into the POWER socket on
the rear of the modem, and plug the power supply transformer unit into a
standard electrical wall outlet.
Note: As with any household electrical device, avoid the risk of accidental electrical shock.
Make sure that your hands are completely dry and that there is no moisture on the floor or
other surfaces in the immediate area of the electrical wall outlet.
After connecting the power adapter to the modem, verify that the three green
front panel LEDs light up for approximately 2 seconds before going out.
The orange POWER LED at the left of the front panel lights up and remains lit,
indicating that the modem is powered up.
Note: Use 11.5 dBd gain antenna, Arcadian model 4RF0054-A, or equivalent
Hazard: As with any mobile transmitting equipment, avoid of getting the human body closer
than 20 Cm to the modem or the antenna.

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4 TECHNICAL SPECIFICATIONS
General
Dimensions 5.25 x 4.25 x 1.00 in. (13 x 11 x 2.5 cm)
Operating
Temperature 32 to 112° F (0 to 45° C)
Power 800 mA at 9V
Power Supply 110 - 220 VAC
LED Indicators (4) Power, Status, RF/Link, LAN/USB
Interface
Data Interface RJ45 – 10/100 baseT Ethernet full/half duplex
USB [Not currently supported]
RF Interface 75 ohm F-type Female Connector
RFCharacteristics Downstream
Frequency Range 757 – 758 MHz Downstream Receive
Channel Bandwidth 330 KHz
Modulation Format QPSK, 16 QAM, & 64 QAM
Data Rates 0.55 – 1.65 Mbps
Rx Sensitivity (dBm) BW
(KHz) 64 QAM 16 QAM QPSK
330 -81 -87 -88
RF Characteristics
Upstream
Frequency Range 787 – 788 MHz
Channel Bandwidth 325 kHz
Modulation Fomat QPSK & 16QAM
Data Rates (Raw) 0.52 – 1.04 Mbps
RF Amplifier P1dB 32 dBm
Linear Output Power 27 dBm

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Service
Network Management Protocol: SNMP
MIB: RFC1213, RFC1493, RFC2233, RFC2669,
RFC2670, DOCSIS Privacy MIB
Provisioning: As per DOCSIS
Security Link Layer
Encryption: DES CBC, 40 and 56 Bits per user
Key
Distribution: Two-layer key distribution protocol, which includes DES-ECB and RSA public key
encryption and HMAC-SHA1 authorization
Upstream QoS Committed
Information
Rate (CIR)
Supported
Peak
Information
Rate (PIR)
Supported
Downstream QoS Supports CIR and PIR
IP Protocols Network
Protocols: IP, ICMP, ARP, PPPoE, 802.1Q/p, IP Multicast
VoIP: G711, G729, G723
Transport
Protocols: TCP, UDP, RTP
Application
Protocols: SNMP, TFTP, DHCP
# IP Data Services 64 CPE MAC
Addresses
Ordering Info Part Number
220 VAC Power
Supply 3BR0013-A
110 VAC Power
Supply 3BR0012-A

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5 PROBLEM TROUBLESHOOTING
If you encounter problems with your modem, try the following steps.
1 Check for damage to the external modem casing during shipping or
installation. If you see visible damage, the modem may need replacement.
2 Verify that the 9-Volt modem power supply jack is connected to the
modem POWER connector on the rear of the modem, and that the modem
power supply is connected to a known-good AC power outlet.
3 Verify that the RF coaxial cable is connected properly to the modem
CABLE connector.
4 Verify that the modem LAN LED is illuminated and that the LAN cable
is connected to a working Ethernet network port on the PC.
Following are further steps you can take to identify and correct modem
problems.
# Problem Description Possible Cause Potential
Resolutions
1 The LEDs do not light
up. •The DC plug
may not be installed
correctly.
•The power
supply may not be
connected to an
active AC power
outlet.
•The power
supply may be
faulty.
1. Check the
connection of the
power supply.
Check the wall
outlet with a
working lamp to
see if there is
current.
2. Test the power
supply using
another modem.
3. Replace the
power supply if
necessary.

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# Problem Description Possible Cause Potential
Resolutions
2 The LAN&USB LED
does not light up. •The connection
between the
modem and the PC
may be faulty.
1. Check the
10/100BaseT
cable connection.
2. Check the
network
configuration: IP
address,
Gateway, DHCP,
and DNS.
3. Reset the
modem by
disconnecting and
reconnecting the
power.
4. Replace the
NIC Ethernet
card.
5. Test the
connection using
another modem or
network device.
3 The RF LINK LED is
blinking or off, and the
STATUS LED is off.
•There is no RF
signal. 1. Check coaxial
cables, power
inserter,
transformer,
antenna direction
and/or splitter.

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6 WARRANTY INFORMATION
The Arcadian Networks Inc. Limited Warranty and related information can be
found in the terms and conditions and/or other contracts under which this
product was purchased.

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7 FCCDECLARATION OF CONFORMITY
The Responsible Party for this equipment is:
Company: Arcadian Networks Inc.
Address: 400 Columbus Avenue - Suite 210E Valhalla NY 10595
Country: USA
Telephone number: 1-914-579-6300
Arcadian Networks Inc. hereby certifies and declares that the following equipment:
Brand Type Product description
ARCADIAN V384 UHF WIRELESS MODEM
complies with Part 15 of the FCC Rules as an unintentional radiator. With respect to its status as a Part
15 Class B digital device, operation of this equipment is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Drawn up at:
Arcadian Networks Inc.
400 Columbus Avenue
Valhalla, NY 10595
USA
On April 28, 2008
Arcadian Networks Inc. Arnon Afgin
General Manager and VP RND

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CONTACTING ARCADIAN
For further information about the V384WMU or other Arcadian Networks Inc
products, visit the Arcadian Website at:
www.Arcadiannetworks.com .