Arecont Vision AV12975DN-NL User manual

SurroundVideo® Omni SX
Installation Manual
Models:
12 Megapixel
•AV12975DN-NL
•AV12975DN-28
•AV12975DN-08
•AV12976DN-NL
•AV12976DN-28
•AV12976DN-08
20 Megapixel
•AV20975DN-NL
•AV20975DN-28
•AV20975DN-08

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SurroundVideo® Omni SX
Contents
Package Contents...................................................................................................................................................3
In-ceiling Mount.....................................................................................................................................................10
Pendant Mount ......................................................................................................................................................12
Surface Mount........................................................................................................................................................14
Wall Mount .............................................................................................................................................................17
Pole Mount.............................................................................................................................................................18
Corner Mount.........................................................................................................................................................20
Electrical Box Adapter..........................................................................................................................................22
Setting up the Cameras........................................................................................................................................23
Aligning the Cameras...........................................................................................................................................25
Adjusting the Pan, Tilt and Focus.......................................................................................................................26
Changing the Lens................................................................................................................................................27
Auxiliary I/O Functions..........................................................................................................................................28
OUTPUT Relay Control and Function................................................................................................................29
INPUT Alarm Control and Detection..................................................................................................................30
Camera Discovery, Setup, and Configuration ..................................................................................................34
Network Protocols.................................................................................................................................................34
General Remote Focus........................................................................................................................................35
AV IP Utility Focus Tab ........................................................................................................................................37
Troubleshooting.....................................................................................................................................................38
SurroundVideo Omni Mounting Template.........................................................................................................39
Support ...................................................................................................................................................................40

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SurroundVideo® Omni SX
CAUTION!
1. Do not attempt to service a damaged unit yourself. Refer all servicing to qualified service
personnel.
2. Wiring methods shall be in accordance with the National Electrical Code/NFPA 70/ANSI, and
with all local codes and authorities having jurisdiction. Wiring should be UL Listed and/or
Recognized wire suitable for the application.
3. Always use hardware e.g. screws, anchors, bolts, locking nuts etc. which are compatible with
mounting surface and of sufficient length and construction to insure a secure mount.
Package Contents
This equipment should be unpacked and handled with care. The original packaging is the safest
container in which to transport the unit and can be used if returning the unit for service. The packaging
contains:
•One (1) Arecont Vision Camera
•One (1) mounting template
•Three (3) Mounting Wood Screws (#6x1” for wood or sheet metal)
•Three (3) Mounting Dry Wall Anchors
•One (1) Ceiling Gasket
•One (1) Aux Power Cord
•One (1) Network Patch Cable
•One (1) Security L-key
•One (1) Tether plate
•One (1) CD with Manual and Software

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SurroundVideo® Omni SX
Warranty Information
Global (3 Year) Limited Warranty
ARECONT VISION COSTAR warrants to Purchaser (and only Purchaser) (the “Limited Warranty”),
that: (a) each Product shall be free from material defects in material and workmanship for a period of
thirty-six (36) months from the date of shipment (the “Warranty Period”); (b) during the Warranty
Period, the Products will materially conform with the specification in the applicable documentation; (c)
all licensed programs accompanying the Product (the “Licensed Programs”) will materially conform with
applicable specifications. Notwithstanding the preceding provisions, ARECONT VISION COSTAR shall
have no obligation or responsibility with respect to any Product that (i) has been modified or altered
without ARECONT VISION COSTAR’s written authorization; (ii) has not been used in accordance with
applicable documentation; (iii) has been subjected to unusual stress, neglect, misuse, abuse, improper
storage, testing or connection; or unauthorized repair; or (iv) is no longer covered under the Warranty
Period. ARECONT VISION COSTAR MAKE NO WARRANTIES OR CONDITIONS, EXPRESS,
IMPLIED, STATUTORY OR OTHERWISE, OTHER THAN THE EXPRESS LIMITED WARRANTIES
MADE BY ARECONT VISION COSTAR ABOVE, AND ARECONT VISION COSTAR HEREBY
SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES
AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITION OF
SATISFACTORY QUALITY. ALL LICENSED PROGRAMS ARE LICENSED ON AN “AS IS” BASIS
WITHOUT WARRANTY. ARECONT VISION COSTAR DOES NOT WARRANT THAT (I) THE
OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE; (II)
THE PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS’
REQUIREMENTS; (III) THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND
CONFIGURATIONS SELECTED BY THE END USER; OTHER THAN COMBINATIONS AND
CONFIGURATIONS WITH PARTS OR OTHER PRODUCTS AUTHORIZED BY ARECONT VISION
OR (IV) THAT ALL LICENSED PROGRAM ERRORS WILL BE CORRECTED.
For RMA and Advance Replacement information visit http://www.arecontvision.com

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SurroundVideo® Omni SX
Camera Overview
The SurroundVideo® Omni SX, next generation multi-sensor, multi-megapixel dome camera pushes
the ease of installation even further providing users with four (4) remote focus lens options on a unique
360° magnetic track encompassed in a single indoor/outdoor, impact-resistant housing. The
customization of this camera is unparalleled offering a range of interchangeable lens options for each
individual sensor including 2.1, 2.8, 4, 6, 8, 12 and 16mm options.
For added flexibility, users can place the four individual three-axis lens gimbals independently in nearly
any configuration on the track for applications such as hallway intersections or the corner of a building
for a 270° view. The three-axis lens adjustment provides users with more camera placement options,
allowing the cameras to be easily mounted on a wall or ceiling so they can pan, tilt, and rotate the lens
in a variety of directions for a precise field of view.
The SurroundVideo® Omni SX multi-megapixel camera series features a choice of 12- or 20-megapixel
resolution options. These cameras provide an all-in-one solution for capturing wide area video
surveillance while maximizing the field-of-view and reducing the total number of cameras required
saving installers time and end users money.
Regardless of time-of-day, this camera is ideal for applications with challenging lighting conditions. The
series combines a day/night mechanical IR cut filter for the highest image quality at any time of day. For
applications with bright or over saturated lighting conditions, optional wide dynamic range delivers up to
100dB at full resolution and is available on select 12MP models. For applications with poor low lighting
conditions, Binning Mode increases the camera’s low light performance by combining pixels so that
more light can be collected.
Once mounted, the operator can quickly focus and position the camera remotely, eliminating the need
to adjust the camera on-site. No more hassle individually installing multiple cameras to cover a wide
area, manually focusing lenses, or risk missing critical information.
SurroundVideo® Omni SX is designed for demanding environments. Subjected and certified to rigorous
dust and water tests, the IP66 rating, and its extended operating temperature range make it ideal for
outdoor applications. The IK-10 rated, rugged dome housing is perfect for deterring vandals since it can
withstand the equivalent of 55 kg (120 lbs) of force.
The camera offers advanced streaming capabilities and is designed on an efficient H.264 encoding
platform capable of delivering high quality video without straining the network. Power can be supplied
via a single Power-over-Ethernet compliant network cable or with power from a 12-48V DC/24V AC
power supply.
The camera's interface allows for an intuitive, fast, and easy configuration; while the Free AV IP Utility
tool allows users to quickly configure multiple cameras at one time. The SurroundVideo® Omni SX is
PSIA (Physical Security Interoperability Alliance) compliant, providing interoperability between network
video products regardless of manufacturer.

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SurroundVideo® Omni SX
Installation
1. Determine a secure location to mount the camera.
2. Use the supplied security L-key, to loosen the four (4) screws securing the dome cover.
3. Remove the dome cover and protective foam. Do not remove screws from the dome cover.
The SurroundVideo® Omni SX camera has been designed to provide installers with flexible mounting
options such as ceilings, walls, poles or corners.
NOTE: When mounting the camera outdoors or in a wet environment, use of supplied rubber gasket is
recommended. Ensure the three holes on the top of the housing are aligned with the gasket and it is
properly seated flush with the camera housing.

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SurroundVideo® Omni SX
Ensure you have the proper compatible mounting parts prior to starting your installation:
Pendant mount
Reference #
Pendant Mount Components Required
1
Pendant mount (AV-PMJB-W) with integrated junction box
2
SurroundVideo® Omni SX camera
3
SO-CAP-W mounting cap
Wall mount
Reference #
Wall Mount Components Required
1
Wall mount (AV-WMJB-W) with integrated junction box
2
SurroundVideo® Omni SX camera
3
SO-CAP-W mounting cap

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SurroundVideo® Omni SX
Pole mount
Reference #
Mount Type
Pole Mount Components Required
1
Pole mount
AV-WMJB-W wall mount
2
SO-CAP-W mount cap
3
SurroundVideo® Omni SX camera
4
AV-PMA-W pole mount adapter
Corner mount
Reference #
Mount Type
Corner Mount Components Required
1
Corner mount
AV-WMJB-W wall mount
2
SO-CAP-W mount cap
3
SurroundVideo® Omni SX camera
4
AV-CRMA-W corner mount adapter

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SurroundVideo® Omni SX
Reference #
Mount Type
In-ceiling Mount Components Required
1
In-ceiling mount
SO-FMA in-ceiling adapter
2
SurroundVideo® Omni SX camera
NOTE: It is recommended to conduct periodic inspections of the installation. Rust on the metal
parts or screws may result in damage to the camera.
4. Use the Arecont Vision software AV IP Utility located on the CD or available for download at our
website (www.arecontvision.com) for camera discovery and setup (see Instruction Manual
located on the CD or available on our website).

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SurroundVideo® Omni SX
In-ceiling Mount
To properly flush mount the SurroundVideo® Omni SX to a drop ceiling or similar surface, a flush
mount adapter kit (SO-FMA) is required (sold separately).
Reference #
Description
1
SO-FMA flange plate support arm
2
SO-FMA flush mount bracket assembly
3
Lever screw
4
SurroundVideo Omni SX camera
5
Bubble (without gasket)
6
SO-FMA trim ring
7
Trim ring screws

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SurroundVideo® Omni SX
1. Cut a 9” diameter hole in the ceiling using the template provided.
2. Remove existing Dome cover from Omni SX camera and remove gasket from Bubble.
3. Attach Flush mount bracket assembly to Omni SX camera as shown and fasten a safety cable
to one of the 3 holes in the bracket assembly. (Cable not supplied.)
4. Insert housing assembly into ceiling hole and tighten the lever screws until the flush mount is
snuggly installed. The “Support Arm” will ride down the screw to compress the mounting
surface. NOTE: Do not over-torque the lever screws.
9”

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SurroundVideo® Omni SX
5. Snap bubble (without gasket) into flush mount trim ring and attach the trim ring to the flush
mount adapter by rotating until it magnetically snaps in place then tighten the trim ring screws.
6. To configure the camera, reference the set-up section.
Pendant Mount
For a proper pendant mount installation, the AV-PMJB-W pendant mount and SO-CAP-W mount cap
are required (sold separately). A pendant mount should only be attached onto hard ceilings including
wood, plastic, metal, and concrete.
1. Using the mounting template, prepare the mounting provisions for the camera installation.
2. Connect top shield, pendant pole and mount together as shown in Figure 1.
Figure 1: Attach the mount cap and pendant mount
NOTE: The thread size of top shield, pendant pole and mount is 1.5” NPT.
3. Attach the pendant mount to the ceiling using the four wood screws provided or any optional
hardware suitable for the mounting surface.
4. Run the Ethernet Cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the pendant. Ensure the gasket is seated properly.

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SurroundVideo® Omni SX
Figure 2: Attach the camera to the SO-CAP-W with the supplied screws
5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX
Surface Mount
The SurroundVideo® Omni SX can be directly attached onto hard ceilings or walls including wood,
plastic, metal and concrete.
1. Use the template, anchors, and screws provided to prepare the mounting provisions for the
camera installation.
2. Use the supplied security L-key, to loosen the four (4) tamper resistant screws securing the
dome cover. Do not remove screws from the dome cover.
Figure 1: Remove four (4) tamper resistant screws

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SurroundVideo® Omni SX
3. Remove the dome cover and set aside. Remove the protective foam and discard.
4. If mounting the camera outside or in a wet environment, thread the camera cable through the
hole on the supplied rubber gasket and align with the three holes on the top of the housing.
Ensure the gasket is properly seated flush with the camera housing.
Figure 2: Mount the Surface mount to the wall or ceiling using the three holes on the housing
NOTE: If you use the side connection of the NPT port, remove the cap covering the side
entrance, otherwise; leave the cap in place. If using the NPT port, always use Teflon tape
around the threads to ensure proper sealing. The conduit fits ¾” NPT standard. Ensure NPT
port is facing downward.
5. Using the three holes on the top of the camera housing, use the supplied screws and attach to
the mounting surface.

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SurroundVideo® Omni SX
Reference #
Description
1
Install 3 supplied dry wall anchors using the supplied mounting template
2
Attach supplied (optional) tether plate
3
Attach supplied rubber gasket to the camera housing by threading the camera
cable through the hole in the gasket (ensure the gasket is seated properly)
4
Align 3 supplied screws with the dry wall anchors and screw camera into place
5
Attach the dome cover, ensuring the rubber gasket is properly seated, with the
tamper resistant screws
6. Route the cable tree from the camera around the rear of the camera module and secure all
cables. See the Connections section for details on how to connect the camera.
7. Check that the indicator LED’s are illuminated to the desired conditions (see LED Indicator
table).
CAUTION! The captive fasteners must be used to properly secure the dome cover. Failure
to use the captive fastener may result in serious injury. When mounting the dome cover to
the camera housing, ensure that the gasket is properly seated and not folded. Failure to
do so may result in water and dust ingress. Water damage from improper installation is not
covered by the warranty!

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SurroundVideo® Omni SX
Wall Mount
For a proper wall mount installation, the AV-WMJB-W wall mount and SO-CAP-W wall mount cap are
required (sold separately). A wall mount should only be attached onto hard ceilings including wood,
plastic, metal, and concrete.
1. Using the Mounting template, prepare the mounting provisions for the camera installation.
2. Connect wall mount cap and wall mount as shown in Figure 1.
Figure 1: Attach wall mount cap to the wall mount
NOTE: The thread size for Top shield, pendant pole and mount is 1.5” NPT.
3. Run Ethernet Cable and outside power cable (if necessary) through the supplied rubber gasket
and then through the wall mount. Ensure the gasket is seated properly.
4. Attach the wall mount to the wall using drywall screws or any optional hardware suitable for the
mounting surface.
Figure 2: Attach the camera to the SO-CAP-W with the supplied screws
5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX
Pole Mount
For a pole mount installation, the AV-WMJB-W wall mount, AV-PMA-W pole mount, and SO-CAP-W
mount cap are required (sold separately). A pole mount should only be attached onto hard ceilings
including wood, plastic, metal, and concrete.
1. Using the mounting template, prepare the mounting provisions for the camera installation.
2. Connect the wall mount cap and wall mount.
3. Attach the AV-JBA (Junction Box Adapter) to the Pole Mount Adapter (Figure 1).
4. Remove the conduit plug on the junction box adapter and connect ¾” NPT conduit to the
junction box adapter (Figure 1).
Figure 1: Attach conduit to AV-JBA junction box adapter
Reference #
Description
1
Remove conduit plug
2
Connect ¾” NPT conduit to junction box adapter (ensure
use of water seal tape)
NOTE: Use silicon or water pipe seal tape to make sure no water leakage between conduit pipe
and junction box adapter.
5. Run the Ethernet cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the Junction Box Adapter and AV-WMJB-W, Wall Mount Adapter.
Ensure the gasket is seated properly.
6. Attach the Wall Mount Adapter (AV-WMJB-W) to the Pole Mount Adapter (AV-PMA-W) as
shown in Figure 2.

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SurroundVideo® Omni SX
Figure 2: Attach wall mount adapter to pole mount adapter
Reference #
Description
1
Steel straps with compression screws
2
AV-WMJB-W wall mount
3
SO-CAP-W mount cap
4
Conduit
5
AV-PMA-W pole mount
6
AV-JBA-W Junction box
7
Apply Teflon water seal tape to the thread of ¾” NPT pipe
to avoid water leakage
7. Use the supplied two Steel Straps to attach the Pole Mount Adapter to the pole and tighten the
compression screws as shown in Figure 2.
8. Attach the camera with the in-ceiling mount to the Wall Mount Adapter.
9. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX
Corner Mount
For a corner mount installation, the AV-WMJB-W wall mount, AV-CRMA-W corner mount, and SO-
CAP-W mount cap are required (sold separately). A corner mount should only be attached onto hard
corner surfaces including wood, plastic, metal, and concrete.
1. Using the Mounting template, prepare the mounting provisions for the camera installation.
2. Connect the wall mount cap and wall mount.
3. Attach the AV-JBA-W (Junction Box Adapter) to the Corner Mount Adapter (Figure 1).
4. Remove the conduit plug on the junction box adapter and connect ¾” NPT conduit to the
junction box adapter (Figure 1).
Figure 1: Attach conduit to AV-JBA junction box adapter
Reference #
Description
1
Remove conduit plug
2
Connect ¾” NPT conduit to junction box adapter (ensure
use of water seal tape)
NOTE: Use silicon or water pipe seal tape to make sure no water leakage between conduit pipe
and junction box adapter.
5. Run the Ethernet cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the Junction Box Adapter and AV-WMJB-W, Wall Mount Adapter.
Ensure the gasket is seated properly.
6. Attach the Wall Mount Adapter (AV-WMJB-W) to the Corner Mount Adapter (AV-CRMA-W) as
shown in Figure 2.