Arris IP805-M User manual

USER GUIDE
IP805-M
IP Client Set-top

©ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from
ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time
to time without obligation on the part of ARRIS to provide notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. MoCA is a registered trademark of Multimedia over
Coax Alliance. HDMI is a trademark of HDMI Licensing LLC. Dolby and the double-D symbol are registered trademarks of
Dolby Laboratories. This product incorporates copy protection technology that is protected by U.S. patents and other
intellectual property rights. Use of this copy protection technology must be authorized by Rovi Corporation, and is intended
for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse engineering or
disassembly is prohibited. Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the
product(s) described in this manual at any time.
The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change
without notice.

Important Safety Instructions
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Important Safety Instructions
Important Safety Instructions
•Read these instructions.
•Keep these instructions.
•Heed all warnings.
•Follow all instructions.
•Do not use this apparatus near water.
•Clean only with dry cloth.
•Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
•Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.
•Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
•Only use attachments/accessories specified by the manufacturer.
•Unplug this apparatus during lightning storms or when unused for long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Important Safety Considerations
•The main plug is the main disconnect device. It shall remain readily accessible and operable.
•The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
During Transportation to the Subscriber Home
•Transport the cable terminal in its shipping box or an equally padded container.
•Do not expose the terminal to rain or moisture.
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Important Safety Instructions
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During Installation
•Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through
the ventilation openings.
•Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the
terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.
•Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal
near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air
surrounding the terminal does not exceed 40º C (104º F).
•Place the terminal on a flat surface not prone to vibration or impact.
•Do not install the terminal in an area where condensation occurs.
•To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC
power cord into a switched power outlet.
WIRELESS LAN AND YOUR HEALTH
This device, like other radio devices, emits radio frequency electromagnetic energy, but operates within the guidelines found in radio
frequency safety standards and recommendations.
FCC Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Caution Changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to operate the
equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
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Important Safety Instructions
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FCC Certification
This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for
intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.
CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation
distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8
inches).
FCC Declaration of Conformity
ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024, 1-215-323-1000, declares that the IP805-M set-top complies with
47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Caring for the Environment by Recycling
When you see this symbol on an ARRIS product, do not dispose of the product with residential
or commercial waste.
Recycling your ARRIS Equipment
Please do not dispose of this product with your residential or commercial waste. Some
countries or regions, such as the European Union, have set up systems to collect and recycle
electrical and electronic waste items. Contact your local authorities for information about
practices established for your region.

Software License
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Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE
AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH THE ARRIS DIGITAL CABLE RECEIVER OR HOME THEATER
SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE
SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE
WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY
SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER
AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER
MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A
FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by
third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is
never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms
of this License. ARRIS and its third party licensors retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person
agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all
copies of the Software (if applicable) to the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
one Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except
as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for
personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to,
modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any
copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product
components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications;
or in design, construction, operation or maintenance of any nuclear facility. ARRIS AND ITS THIRD PARTY LICENSORS DISCLAIM ANY
EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE
PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual
property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with
ARRIS and its third party licensors. ARRIS retains all rights not expressly licensed under this License. The Software, including any
images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by ARRIS or its third party
licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly
provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the
Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of
the ARRIS rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania,
without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the
terms of this License.
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Software License
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ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that
is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is
subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-
7013. The contractor/manufacturer is ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024.

Contents
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Contents
Important Safety Instructions ........................................................................................................................ i
Software License .......................................................................................................................................... iv
Tables .......................................................................................................................................................... vii
Figures......................................................................................................................................................... vii
Introduction .................................................................................................................................................. 1
Features........................................................................................................................................................................1
Getting Help ........................................................................................................................................................................2
Front Panel ..........................................................................................................................................................................3
Rear Panel............................................................................................................................................................................4
Operation...................................................................................................................................................... 5
Turning Power On and Off...............................................................................................................................................5
Changing Channels............................................................................................................................................................5
Adjusting the Volume........................................................................................................................................................5
Interactive Program Guide ..............................................................................................................................................5
RF4CE....................................................................................................................................................................................6
Operational Check for the Remote Control.................................................................................................................6
Connecting Your IP805-M Set-top ................................................................................................................ 7
Cable-In Connection..........................................................................................................................................................7
Video Connection Options...............................................................................................................................................8
HDMI — HDTV and SDTV .........................................................................................................................................8
RF OUT (coax) — SDTV..............................................................................................................................................8
Connecting an HDTV — Single Connection for Video/Audio...................................................................................9
Connecting an SDTV — Single Connection for Video/Audio..................................................................................10
Connecting an SDTV and A/V Receiver .......................................................................................................................11
On-Screen Graphics.................................................................................................................................... 12
Configuring the User Settings..................................................................................................................... 13
Getting Started .................................................................................................................................................................13
Troubleshooting.......................................................................................................................................... 14

Tables
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Tables
Table 1: Front Panel Features .........................................................................................................................................3
Table 2: Rear Panel Connections ...................................................................................................................................4
Table 3: Remote Control Test .........................................................................................................................................6
Figures
Figure 1: Front Panel .........................................................................................................................................................3
Figure 2: Rear Panel ..........................................................................................................................................................4
Figure 3: Connecting an HDTV — Single Connection for Video/Audio..................................................................9
Figure 4: Connecting an SDTV — Single Connection for Video/Audio ................................................................10
Figure 5: Connecting an SDTV and A/V Receiver ......................................................................................................11

Introduction
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Introduction
Congratulations on receiving an ARRIS IP805-M IP Client Set-top box, one of the most advanced
interactive IP Client set-tops available today. ARRIS has merged the extraordinary features of
digital cable — the seemingly endless programming options, interactive program guides, Video
on Demand (VOD), and the incredible picture quality and sound of High-Definition TV (HDTV).
This set-top includes an “Entertainment Package” that enables a direct digital connection to
consumer audio and video devices through the HDMI™ interface. Dolby® Digital Plus is
supported by the HDMI and optical audio interfaces and provides 7.1 and 5.1 channels of
enhanced-quality audio (respectively).
This User Guide introduces you to the basic features, outlines important safeguards, and
provides several options for integrating this component into your current entertainment system.
Please take a few moments to read through this User Guide; the configuration diagrams, on-
screen menu description and troubleshooting section will help you make the most of your home
entertainment experience.
To determine which features of digital cable are provided in your service area, please check with
your local cable operator. They will be happy to provide instructions for these optional services.
Features
•Industry-standard video, audio, and data outputs
•Supports standard and high-definition MPEG-2 and MPEG-4 formats, including full 1080p60
HDTV decode
•True 1080p high-definition playback
•Imbedded IP networking over coaxial cable with integrated MoCA 2.0
•Two-way IP data communication
•Powerful (MIPS) RISC processor
•Dolby® 5.1 (HDMI and S/PDIF Optical) and Dolby Digital Plus 7.1 digital audio (HDMI only)
•IR and RF4CE remote control interfaces
•SD card slot (card sold separately)
•Backlit power/Standby button
•Front panel Home LAN LED
•Open GL ES 2.0—advanced 3D graphic acceleration
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Introduction
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Getting Help
Help with your product is available online and by phone.
Find technical documentation in the CustomerCare 360 Documentation Center
(http://www.arrisi.com/cc360).
Get release updates and download software from DigitalCM (digitalcm.arrisi.com).
The ARRIS Training Learning Portal provides self-paced product training and course descriptions
of instructor-led training classes at http://www.arris.com/support/training. In many cases training
can be given at your location.
The Technical Assistance Center (TAC) provides assistance 24 hours a day, 7 days a week. To
open a case, use one of these contact methods:
•Customers in North American should call the TAC at 888-944-HELP (888-944-4357).
•Customers outside North America should call the TAC at IDD (International Direct Dialing
Number) + 1 + 215-323-2345.
•For Spanish language support, call 215-323-2346.
•Contact the TAC by e-mail at [e-mail]

Introduction
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Front Panel
Figure 1: Front Panel
Table 1: Front Panel Features
Item Description
1 Power Button— Turns ON/OFF power to the IP805-M
2 Home LAN LED — Illuminates when connected to a Video Gateway on the Home LAN

Introduction
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Rear Panel
Figure 2: Rear Panel
Table 2: Rear Panel Connections
Item Description
1 Cable In — Connects to cable signal from the Video Gateway (e.g. DCX3600-M)
2 RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or VCR
3 HDMI™ — High-Definition TV (HDTV) connector (Provides Dolby® Digital Plus (7.1) audio, Dolby®
Digital 5.1 audio or PCM output, volume controlled)
4 Ethernet* — Network connection
5 Ext IR Input — Connects to a remote control receiver accessory cable
6 Optical Audio Out (S/PDIF) — Optical digital audio output
7 USB 2.0* — USB 2.0 input/output
8 Power connector
* Availability of certain features is dependent upon application support.

Operation
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Operation
Turning Power On and Off
Press the power button on the remote control to turn the IP805-M set-top on or off (standby).
Changing Channels
You can change channels in three ways:
•Press channel ^or von the remote control to step through the channel selection.
•Enter the number of the channel you wish to view using the number keys on the remote
control.
•Select the channel in the Interactive Program Guide.
Adjusting the Volume
Press Volume +or –on the remote control to adjust the volume. When you adjust the volume,
the volume scale is displayed on the screen. Press MUTE on the remote control to toggle the
sound on and off.
Interactive Program Guide
The Interactive Program Guide displays information about TV programs and enables you to
access features such as Parental Control or Pay-Per-View. Interactive program guides can vary
with each cable service provider. Refer to the Interactive Program Guide’s instruction manual for
detailed instructions.
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Operation
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RF4CE
The IP805-M can be operated by either a traditional infrared (IR) remote control or an advanced
radio frequency (RF) remote control. While an infrared remote control unit (RCU) requires a clear
line of sight between the RCU and the front panel of the IP805-M, an RF RCU can transmit
commands to the IP805-M even if there are obstacles (such as a wall or furniture) between it
and the IP805-M. Using a standard wireless technology known as RF4CE (Radio Frequency for
Consumer Electronics) the IP805-M can be operated by an RF RCU if one has been provided by
your cable provider.
In order to use an RF RCU with the IP805-M, you must first pair the RCU with the IP850-M. The
pairing process enables the IP805-M and the RCU to discover each other so that the RCU may
transmit commands to the paired IP805-M. In order to avoid unexpected actions being triggered
by another RF RCU in the home, the IP805-M will only acknowledge and act upon commands
transmitted by a paired RF RCU, while ignoring all other commands transmitted by any other RF
RCU in the home. Please note that a traditional IR remote control does not require any such
pairing process.
If you need to manually pair your RF remote control with your IP805-M, please use the
procedures provided by your service provider.
Operational Check for the Remote Control
The operational check will test the remote control.
Table 3: Remote Control Test
Feature Testing Procedure
Power ON Press the power button on the remote control to turn ON the IP805-M.
Channel Selection Scan through the channels using the channel
^
or
v
keys.
Tune to several channels by entering the channel number using the numeric keys.
Volume Control Press the Volume +or –keys to increase or decrease the volume.
Press MUTE to turn the sound off. Press MUTE again to restore the sound.
If the IP805-M does not operate properly, refer to Troubleshooting for more information.

Connecting Your IP805-M Set-top
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Connecting Your IP805-M Set-top
Instructions and diagrams are included for the following connections:
•High-Definition TV (HDTV)
•High-Definition TV (HDTV) and A/V receiver
•Standard-Definition TV (SDTV)
•A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder
Before you move or change components on your entertainment system, review the following:
•For basic cable connections, use 75-ohm coaxial cables (coax) equipped with F-type
connectors
•Disconnect power from your equipment before connecting or changing cable connections
Caution Do not place anything on top of your set-top, especially other home entertainment
components. Be sure to provide adequate ventilation to prevent overheating.
Cable-In Connection
The first step for all connection options is to connect an RF coaxial cable to the cable wall outlet
and the Cable In connector on the set-top.
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Connecting Your IP805-M Set-top
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Video Connection Options
The set-top offers two different video connection options. HDMI allows you to view both High-
Definition and Standard-Definition TV programming. The RF OUT (coax) connection allows you to
view only Standard-Definition TV programming.
To determine whether your TV features HDMI, or RF (coax) video, check the manual supplied
with your TV.
Use the guidelines below to determine the best video connection for your home entertainment
system.
Note: Only one video connection to the TV is required. HD video can only be viewed with HDMI video
connections.
HDMI — HDTV and SDTV
•HDMI offers higher quality HD video than RF Out (coax) video.
•If your TV has an HDMI input, this is for both audio and video. Connect a standard HDMI
cable to the TV and to the HDMI connector on your set-top.
•HDMI output provides video and audio, so no separate audio connections are required if
you plan to use your TV’s speakers as the primary audio source.
Note: ARRIS recommends certified standard HDMI cables for 1080i or 720p resolutions. A certified high
speed HDMI cable is recommended for resolutions of 1080p.
RF OUT (coax) — SDTV
The RF OUT (coax) connector on your set-top provides an SDTV video connection.
Note: RF OUT (coax) provides video and audio, so no separate audio connections are required.

Connecting Your IP805-M Set-top
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Connecting an HDTV — Single Connection for Video/Audio
If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers.
Connect a standard HDMI cable to the TV and to the HDMI connector on your set-top.
Figure 3: Connecting an HDTV — Single Connection for Video/Audio
Note: Only one HDTV video/audio connection needs to be made to an HDTV.
Note: Optional HDMI connection to A/V Receiver shown but not required.

Connecting Your IP805-M Set-top
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Connecting an SDTV — Single Connection for Video/Audio
1. Connect an RF coax cable to the RF OUT connectors on the set-top and Cable/Antenna IN
input connector on the Standard-Definition TV (SDTV).
Note: This video connection method does not support HD video. If you have an HDTV, see Connecting
an HDTV — Single Connection for Video/Audio
Figure 4: Connecting an SDTV — Single Connection for Video/Audio
Note: Using this connection option will require the connected TV to be tuned to channel 3 or 4.

Connecting Your IP805-M Set-top
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Connecting an SDTV and A/V Receiver
1. Connect an HDMI cable to the HDMI output connector on the set-top and the HDMI input
connector on the A/V receiver. (Note: a digital optical cable may be used if you’re a/V Receiver
does not support HDMI.)
2. Connect an RF (coax) cable to the RF OUT on the set-top and the CABLE IN on the on the
SDTV.
Note: This video connection method does not support HD video. If you have an HDTV, see Connecting
an HDTV — Single Connection for Video/Audio
Figure 5: Connecting an SDTV and A/V Receiver
Note: Using this connection option will require the connected TV to be tuned to channel 3 or 4.